Bilingual Medical Assistant (English/Spanish)

Better Health Ocala, FL 34470, US

$18 - $25 / hour

Overview

Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion.

What’s Your Why?

• Are you looking for a career opportunity that will help you grow personally and professionally?

• Do you have a passion for helping others achieve Better Health?

• Are you ready to join a growing team that shares your mission?

Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it’s the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health.

Responsibilities

Position Objective:

The Medical Assistant is a clinical role and is responsible for administrative and clinical tasks, such as maintaining patient records, preparing patients and rooms for examination, assisting physicians with exams, and performing front-desk tasks. This role is a safety-sensitive position as it involves direct patient care and administering medication. The incumbent will report to the Office Manager (or similar role) and will provide physician support services while providing positive patient experiences.

Responsibilities:

Greet and prepare patients for provider examination by obtaining patient history, chief complaint, current medications, medical history, allergies, surgical history, family history, social history, and other preventative medicine reviews, take patients' vitals, and record information in the patient electronic medical record
Assist provider with examination, treatments, and procedures as directed
Maintain complete and detailed records, electronically in the EMR, of patients’ information
Measure and record vital signs and record them in the EMR
Accurately and professionally handle all front-desk operations, including answering phones, greeting patients, scheduling appointments, addressing routine inquiries, and triaging calls
Maintain patient medical records in accordance with the center's policy
Explain treatment procedures, medications, diets, or providers’ instructions to patients
Prepare both patient and room for examination
Complete patient phone calls including, but not limited to, proactive care coordination, medication reminders, appointment reminders, transitional care management, and complete documentation with telephone encounters accordingly.
Provide both patient and provider support during procedures by handing instruments or equipment to the physician as directed
Clean and sterilize instruments and equipment after use and dispose of contaminated supplies
Perform clinical duties including administration of oral and injectable medications, irrigation of eyes and ears, dresses and bandages wounds and incisions, starts and monitors IV infusion, and assists physicians with any/all procedures as requested
Perform in-office diagnostic tests including eye exams, electrocardiograph, administration of oxygen as ordered, pulse oximetry, peak flow, and inhalation treatments.
Perform in-office CLIA-waived lab tests
Carry out quality controls related to lab equipment and testing, complete and maintain lab-related logs, perform PT/INR utilizing CoaguChek/Coag Sense machine, and perform glucose testing utilizing glucometer
Accurately complete electronic medical records to include medical services rendered, test results, and supplies used
Monitor disposable inventory and place orders for medical supplies and pharmaceuticals as requested
Draw blood and process specimens for send-out
Provide patient education as directed by the provider
Assist front office tasks by performing additional clerical duties, including patient check-in/out, referrals, prescription medication management, inbound/outbound telephone calls etc.
Help maintain an adequate inventory of office medications and medical supplies and orders as needed
Assist in onboarding and training new Team Members
Assist with inventory and maintaining office supplies

Additional duties as assigned

Position Requirements/ Skills:

High school diploma or equivalent required
Completion of Accredited Medical Assistant program, preferred (RMA or CMA)
Minimum of 1 year of experience as a Medical Assistant
CPR certification, preferred
IV Start Certification, preferred
Phlebotomy experience, preferred (knowledge of various collection methods and testing, such as bleeding times, collecting donor blood, bedside testing, and preparing specimens)
Knowledge of medical coding, preferred
Knowledge of HIPPA, preferred
Knowledge of OSHA, preferred
Working knowledge of common prescription medications that treat conditions and diseases for the the patient population assigned
Basic computer skills, including familiarity with electronic medical records
Must be able to display excellent telephone and switchboard etiquette
Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration

Physical Requirements:

Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination
Requires standing, walking, pushing, bending, kneeling, and reaching at arm’s length and overhead in a clinic for prolonged periods of time
Requires ability to sit or stand for prolonged periods of time

Must be able to lift and move patients and medical equipment as needed

Requires ability to lift/carry up to 15 lbs
Requires corrected vision and hearing to normal range
Ability to sit for extended periods of time
Ability to operate a computer and telephone
Have own means of transportation

Key Attributes/ Skills:

Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles
An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
Is able to work within our Better Health environment by facing tasks and challenges with energy and passion
Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals
Demonstrated ability to handle data with confidentiality
Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision
Excellent organizational, time-management, and multi-tasking skills with strong attention to detail
Excellent written and verbal communication skills; must be comfortable communicating with patients, providers, health plans, and internal/external stakeholders
Strong interpersonal and presentation skills
Strong critical thinking and problem-solving skills
Must be results-oriented with a focus on quality execution and delivery
Appreciation of cultural diversity and sensitivity toward target patient populations

COMPENSATION & BENEFITS

We offer a HIGHLY competitive compensation and comprehensive benefits package:

Competitive base salary
Medical, dental, vision, disability and life
401k, with employer match
Paid time off
Paid holidays

Pay Range

USD $18.00 - USD $25.00 /Hr.

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Better Health Ocala, FL

$18 - $25 / hour

Overview Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion. What’s Your Why? Are you looking for a career opportunity that will help you grow personally and professionally? Do you have a passion for helping others achieve Better Health? Are you ready to join a growing team that shares your mission? Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it’s the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health. Responsibilities ABOUT VIPCARE VIPcare is a physician-led, value-based primary care practice dedicated to Medicare and Medicare Advantage patients. Our clinics operate with a single mission: deliver Five-Star, proactive care that keeps our patients healthy and out of the hospital. We are part of Better Health Group (BHG), one of the fastest-growing value-based care organizations in the country. ABOUT THE ROLE As a Medical Assistant at VIPcare, you'll be at the center of it all — rooming patients, performing clinical procedures, and playing an active role in the value-based care initiatives that improve outcomes for our Medicare Advantage population. You'll work alongside physicians and APPs in a collaborative, Monday–Friday clinic environment where every day brings meaningful work. WHAT YOU'LL DO Room patients and document medical histories, vital signs, medications, allergies, and chief complaints in the EMR Perform clinical procedures including phlebotomy, EKGs, vision screenings, CLIA-waived lab testing, and medication/immunization administration Support Annual Wellness Visits (AWVs) by preparing Health Risk Assessments (HRAs) and updating preventive care records Assist with patient outreach, preventive screening scheduling, and documentation Complete Transitional Care Management (TCM) — Medicare-supported outreach to patients within 2 days of hospital discharge Handle front office functions as needed: phone calls, scheduling, check-in/check-out, and referral processing Maintain accurate clinical documentation and support inventory management WHAT YOU BRING Completion of an accredited Medical Assistant program; CMA, RMA, NCMA, or CCMA certification preferred 1+ year of MA experience in a physician practice or outpatient/ambulatory care setting preferred Current CPR/BLS certification (or obtained within organizational guidelines) Familiarity with Medicare Advantage plans, HEDIS measures, and Annual Wellness Visit workflows a plus Experience with EMR systems; proficiency with Google Workspace Strong interpersonal skills, attention to detail, and a genuine passion for patient care POSITION LOCATIONS VIPcare proudly serves communities throughout the Ocala area and is frequently hiring Medical Assistants across our growing network of clinics. If you're interested in joining our team at any of the locations listed below, we encourage you to submit your application. North Ocala 2765 NW 49th Ave, Ste 304, Ocala, FL 34482 Northeast Ocala 1111 NE 25th Ave, Ste 301, Ocala, FL 34470 4011 E Silver Springs Blvd, Ocala, FL 34470 Central / Downtown Ocala 230 SW 3rd Ave, Ocala, FL 34471 303 SE 17th St, Suite 101, Ocala, FL 34471 1714 SW 17th St, Ocala, FL 34471 1737 SE 28th Loop A, Ocala, FL 34471 321 SE 29th Pl, Ste 101 & 102, Ocala, FL 34471 Southeast Ocala / Maricamp 7578 SE Maricamp Rd, Ste 113, Ocala, FL 34472 South Ocala / Marion Oaks 194 Marion Oaks Blvd, Ocala, FL 34473 Southwest Ocala (SR 200 Corridor) 4722 SW College Rd, Ocala, FL 34474 5345 SW College Rd, Ocala, FL 34474 9570 SW 62nd Ave, Ste 800, Ocala, FL 34476 8075 SW Hwy 200, Ste 118, Ocala, FL 34481 8409 SW 80th St, Ste 8, Ocala, FL 34481 9920 SW 84th Court, Ste B, Ocala, FL 34481 11100 SW 93rd Court Rd, Ste 13 & 14, Ocala, FL 34481 COMPENSATION & BENEFITS Competitive hourly rate plus performance bonuses that reward the quality outcomes you help drive — because when our patients thrive, so should you. 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