Registered Nurse - Call Center - Evenings

Sanford Health North River, ND 58102, US

Careers With Purpose

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Facility: Sanford Broadway Med Ctr
Location: Fargo, ND
Address: 801 Broadway N, Fargo, ND 58102, USA
Shift: 8 Hours - Varied Shifts
Job Schedule: Flex
Weekly Hours: 32.00
Salary Range: $32.00 - $48.00
Pay Info: $10,000 Sign on Bonus

Department Details

The My Sanford Nurse call center provides professional telephone triage, patient education, and care coordination to support patients in accessing timely and appropriate care. This role uses clinical judgment and nursing protocols to assess symptoms, provide recommendations, and ensure continuity of care in collaboration with providers and clinic teams.

Position Details:

This position offers an full time evening schedule.

Shifts: 8-hour shifts (3pm-11pm or 4pm-12am)

Holiday Requirement: 3 holidays per year

Weekend requirement: Every other Fri, Sat,& Sun

What We’re Looking For:

✅ Minimum of 3 years of nursing experience required

✅ Strong assessment, critical thinking, and decision-making skills

✅ Proficiency in electronic medical record (EMR) documentation

Why Join Us:

Utilize your nursing expertise in a phone-based, patient-focused care setting

Be part of a supportive and collaborative nursing team

Make a meaningful impact by guiding patients to the right level of care

Competitive pay and comprehensive benefits

Job Summary

Responsible for providing telehealth services involving all ages of patients. This includes telephone triage; health information and education; and physician and service referral and other specialty access lines using established protocols, approved references, and specific medical resources. Demonstrates knowledge in decision-making for a diverse client population with a wide range of problems and acuity. Performs effectively in answering caller inquiries and crisis intervention following established protocols with appropriate communication and documentation. Performs ongoing, systematic assessment and data collection, focusing on physiological, psychological and cognitive status. Provides educational and resource referrals based on patient needs. Instructs patients in an articulate and professional manner based on expressed needs and available resources. Demonstrates awareness of legal issues in all aspects of telephone triage. Documents health information accurately.

Qualifications

Bachelor’s Degree in nursing preferred. Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).

Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state.

Nurses performing nursing practice over the telephone require licensure in the states where the patients being served reside. Any additional state licensure requirements must be obtained within first 30 days of employment.

Needs and maintains Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS). Obtains and subsequently maintains additional required department specific competencies and certifications.

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0270021
Job Function: Nursing
Featured: No

Share this job

Related Jobs

Full-time

11 hours ago

Registered Nurse - Innovations - Straight Night, Straight Weekend

Sanford Health Prairie Rose, ND

Careers With Purpose Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Facility: Sanford Med Ctr Fargo Location: Fargo, ND Address: 5225 23rd Ave S, Fargo, ND 58104, USA Shift: Weekend Job Schedule: Full time Weekly Hours: 36.00 Salary Range: $34.00 - $48.00 Pay Info: **Sign on bonus available to eligible applicants!! Department Details -32-bed adult medical-surgical-trauma unit that gets to test out new technologies and care models -Common diagnoses include post-op bariatrics and general surgeries, trauma, amputations, orthopedic traumas, sepsis, complex wounds, GI bleeds, cellulitis, post-fall complications -Fast-paced unit with clinically complex patients -Sanford Health Fargo is North Dakota's ONLY Level 1 Trauma Center! -The Innovation Unit was named a Top Innovation Program by Becker's Hospital Review! -Innovation Projects include: virtual nursing, smart hospital beds, and electronic whiteboards -Nurse-Patient Ratio: 1:4-5 on Days/Evenings and 1:5-6 on Nights -We welcome dynamic healthcare professionals that want to be part of a team on the cutting edge of inpatient nursing technology! NEW GRADS WELCOME! Job Summary The Registered Nurse (RN) is responsible for utilizing the nursing process (assessment, diagnosis, outcomes/planning, implementation and evaluation) to provide individualized nursing care to patients. Collaborates with other inter-professional colleagues, including physicians, to plan, implement and evaluate care. Demonstrates competency and practices within the full scope of nursing expertise/knowledge and utilizes appropriate age and population specific standards as designated in their assigned clinical setting. Cares for patients in all phases of preventative care, health maintenance, diagnosis, treatment, and follow-up as patients move along the continuum of care. Responsible for the planning and coordination of care, patient assessment, patient education, triage, and various other nursing interventions. Functions within the scope and standards of nursing practice as outlined in the Nurse Practice Act and Administrative Rules in state of practice and licensure. The Sanford Professional Nursing Practice recognizes the Scope and Standards of Practice and the Code of Ethics for Nurses with Interpretive Statements as published by the American Nurses Association as the foundation of nursing care delivery and professional conduct. Qualifications Graduate from an accredited nursing program required, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Bachelor’s Degree in nursing preferred. Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Obtains and subsequently maintains required department specific competencies and certifications. Benefits Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org . Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R-0270098 Job Function: Nursing Featured: No

CVICU

Full-time

1 day ago

Registered Nurse - RN - Cardiac ICU - Straight Nights

Sanford Health Prairie Rose, ND

Careers With Purpose Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Facility: Sanford Med Ctr Fargo Location: Fargo, ND Address: 5225 23rd Ave S, Fargo, ND 58104, USA Shift: Varies Job Schedule: Full time Weekly Hours: 36.00 Salary Range: $34.00 - $48.00 Pay Info: Sign on bonus available for eligible applicants! Department Details The 16-bed Cardiac ICU provides specialized care for patients with complex cardiovascular needs. The unit manages individuals recovering from TAVR procedures, post-operative CABG surgeries, STEMI/NSTEMI, as well as those requiring mechanical circulatory support such as balloon pumps and Impella devices. In addition, the team cares for patients following cardiac arrest, with a focus on advanced hemodynamic monitoring and comprehensive post interventional management. Job Summary The Registered Nurse (RN) is responsible for utilizing the nursing process (assessment, diagnosis, outcomes/planning, implementation and evaluation) to provide individualized nursing care to patients. Collaborates with other inter-professional colleagues, including physicians, to plan, implement and evaluate care. Demonstrates competency and practices within the full scope of nursing expertise/knowledge and utilizes appropriate age and population specific standards as designated in their assigned clinical setting. Cares for patients in all phases of preventative care, health maintenance, diagnosis, treatment, and follow-up as patients move along the continuum of care. Responsible for the planning and coordination of care, patient assessment, patient education, triage, and various other nursing interventions. Functions within the scope and standards of nursing practice as outlined in the Nurse Practice Act and Administrative Rules in state of practice and licensure. The Sanford Professional Nursing Practice recognizes the Scope and Standards of Practice and the Code of Ethics for Nurses with Interpretive Statements as published by the American Nurses Association as the foundation of nursing care delivery and professional conduct. Qualifications Graduate from an accredited nursing program required, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Bachelor’s Degree in nursing preferred. Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Obtains and subsequently maintains required department specific competencies and certifications. Benefits Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org . Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R-0269713 Job Function: Nursing Featured: No

Registered Nurse - RN - Step Down ICU - Straight Weekends

Sanford Health Prairie Rose, ND

Careers With Purpose Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Facility: Sanford Med Ctr Fargo Location: Fargo, ND Address: 5225 23rd Ave S, Fargo, ND 58104, USA Shift: Varies Job Schedule: Full time Weekly Hours: 36.00 Salary Range: $34.00 - $48.00 Pay Info: Sign on bonus available for eligible applicants! Department Details The Intermediate Care Unit is a 16-bed specialty unit designed for patients who need frequent monitoring and advanced interventions but do not require the intensity of critical care. Our team cares for patients recovering from Trans-femoral Aortic Valve Replacements (TAVR), post-operative surgeries, and acute but stable STEMIs and Non-STEMIs. We also manage patients with secured airways on ventilators, low-dose vasopressors, and those recovering from strokes, traumatic injuries, or detoxification. The IMC bridges the gap between intensive care and general medical-surgical units, offering a safe and supportive environment for patients with complex medical needs as they continue their recovery. Job Summary The Registered Nurse (RN) is responsible for utilizing the nursing process (assessment, diagnosis, outcomes/planning, implementation and evaluation) to provide individualized nursing care to patients. Collaborates with other inter-professional colleagues, including physicians, to plan, implement and evaluate care. Demonstrates competency and practices within the full scope of nursing expertise/knowledge and utilizes appropriate age and population specific standards as designated in their assigned clinical setting. Cares for patients in all phases of preventative care, health maintenance, diagnosis, treatment, and follow-up as patients move along the continuum of care. Responsible for the planning and coordination of care, patient assessment, patient education, triage, and various other nursing interventions. Functions within the scope and standards of nursing practice as outlined in the Nurse Practice Act and Administrative Rules in state of practice and licensure. The Sanford Professional Nursing Practice recognizes the Scope and Standards of Practice and the Code of Ethics for Nurses with Interpretive Statements as published by the American Nurses Association as the foundation of nursing care delivery and professional conduct. Qualifications Graduate from an accredited nursing program required, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Bachelor’s Degree in nursing preferred. Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Obtains and subsequently maintains required department specific competencies and certifications. Benefits Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org . Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R-0269704 Job Function: Nursing Featured: No

Registered Nurse - RN - Step Down ICU - Straight Nights

Sanford Health Prairie Rose, ND

Careers With Purpose Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Facility: Sanford Med Ctr Fargo Location: Fargo, ND Address: 5225 23rd Ave S, Fargo, ND 58104, USA Shift: Varies Job Schedule: Full time Weekly Hours: 36.00 Salary Range: $34.00 - $48.00 Pay Info: Sign on bonus available for eligible applicants! Department Details The Intermediate Care Unit is a 16-bed specialty unit designed for patients who need frequent monitoring and advanced interventions but do not require the intensity of critical care. Our team cares for patients recovering from Trans-femoral Aortic Valve Replacements (TAVR), post-operative surgeries, and acute but stable STEMIs and Non-STEMIs. We also manage patients with secured airways on ventilators, low-dose vasopressors, and those recovering from strokes, traumatic injuries, or detoxification. The IMC bridges the gap between intensive care and general medical-surgical units, offering a safe and supportive environment for patients with complex medical needs as they continue their recovery. Job Summary The Registered Nurse (RN) is responsible for utilizing the nursing process (assessment, diagnosis, outcomes/planning, implementation and evaluation) to provide individualized nursing care to patients. Collaborates with other inter-professional colleagues, including physicians, to plan, implement and evaluate care. Demonstrates competency and practices within the full scope of nursing expertise/knowledge and utilizes appropriate age and population specific standards as designated in their assigned clinical setting. Cares for patients in all phases of preventative care, health maintenance, diagnosis, treatment, and follow-up as patients move along the continuum of care. Responsible for the planning and coordination of care, patient assessment, patient education, triage, and various other nursing interventions. Functions within the scope and standards of nursing practice as outlined in the Nurse Practice Act and Administrative Rules in state of practice and licensure. The Sanford Professional Nursing Practice recognizes the Scope and Standards of Practice and the Code of Ethics for Nurses with Interpretive Statements as published by the American Nurses Association as the foundation of nursing care delivery and professional conduct. Qualifications Graduate from an accredited nursing program required, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Bachelor’s Degree in nursing preferred. Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Obtains and subsequently maintains required department specific competencies and certifications. Benefits Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org . Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R-0269697 Job Function: Nursing Featured: No

CVICU

Full-time

1 day ago

Registered Nurse - RN - Cardiac ICU - Straight Weekends

Sanford Health Prairie Rose, ND

Careers With Purpose Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Facility: Sanford Med Ctr Fargo Location: Fargo, ND Address: 5225 23rd Ave S, Fargo, ND 58104, USA Shift: Varies Job Schedule: Full time Weekly Hours: 36.00 Salary Range: $34.00 - $48.00 Pay Info: Sign on bonus available for eligible applicants! Department Details The Intermediate Care Unit is a 16-bed specialty unit designed for patients who need frequent monitoring and advanced interventions but do not require the intensity of critical care. Our team cares for patients recovering from Trans-femoral Aortic Valve Replacements (TAVR), post-operative surgeries, and acute but stable STEMIs and Non-STEMIs. We also manage patients with secured airways on ventilators, low-dose vasopressors, and those recovering from strokes, traumatic injuries, or detoxification. The IMC bridges the gap between intensive care and general medical-surgical units, offering a safe and supportive environment for patients with complex medical needs as they continue their recovery. Job Summary The Registered Nurse (RN) is responsible for utilizing the nursing process (assessment, diagnosis, outcomes/planning, implementation and evaluation) to provide individualized nursing care to patients. Collaborates with other inter-professional colleagues, including physicians, to plan, implement and evaluate care. Demonstrates competency and practices within the full scope of nursing expertise/knowledge and utilizes appropriate age and population specific standards as designated in their assigned clinical setting. Cares for patients in all phases of preventative care, health maintenance, diagnosis, treatment, and follow-up as patients move along the continuum of care. Responsible for the planning and coordination of care, patient assessment, patient education, triage, and various other nursing interventions. Functions within the scope and standards of nursing practice as outlined in the Nurse Practice Act and Administrative Rules in state of practice and licensure. The Sanford Professional Nursing Practice recognizes the Scope and Standards of Practice and the Code of Ethics for Nurses with Interpretive Statements as published by the American Nurses Association as the foundation of nursing care delivery and professional conduct. Qualifications Graduate from an accredited nursing program required, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Bachelor’s Degree in nursing preferred. Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Obtains and subsequently maintains required department specific competencies and certifications. Benefits Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org . Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R-0269714 Job Function: Nursing Featured: No