Clinical Nurse Educator-Home-Care

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke HomeCare & Hospice

Pursue your passion for caring with Duke HomeCare & Hospice, which offers hospice, home health, and infusion services across the region, as well as serves as the home forthe Duke Caregiver Support Program. Team members work closely with a patient's physician to provide comprehensive, individualized care in the comfort of their home or at our inpatient hospice facility in Durham, NC.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Qualityof Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

The Clinical Nurse Educator will support Home Health, Hospice and Home Infusion.  This Clinical Nurse Educator will develop and provide ongoing day-in-the-life education to field clinicians on Dorothy and Comfort and Rover (home based care Epic product).  The position will assist programs with education on new regulations, programs, and EMR updates and implementations. 

In addition, this position will participate in General Orientation on a rotating basis with other Clinical Nurse Educators and provide cross-coverage and educational support when other Clinical Nurse Educators are off.

Shedule: 40-hour work week; Monday to Friday

Things you need to have:

• Registered Nurse with clinical experience in Home Health or Hospice; experience in both settings strongly preferred.
• Demonstrated knowledge of home-based care regulations, clinical workflows, and documentation requirements.
• Strong computer and technology skills with the ability to train and support clinicians in EMR systems and mobile applications.
• Experience with Dorothy and Comfort EMR systems a plus
• Strong communication, presentation, and organizational skills.

JOB SUMMARY:

Coordinate and participate in a variety of administrative and/or clinical activities related to all patient facing DHCH clinical programs including Home Health, Hospice Home and Partners, Infusion, the Hospice Inpatient Unit, Referral Center, and Business Development.  Coordinate staff activities and, as needed, collaborate in the development of policies and procedures consistent with clinical evidence-based practices.

MAJOR JOB RESPONSIBILITIES:

1. Coordinate clinical activities related to orientation, competency and on-going professional development needs of department clinical staff.
2. Assist department clinical program directors and clinical managers with the development of clinical training goals of department based on data reviews (i.e. quality audits, balanced-scorecard outcomes, HHCAHPS, HSCAHPS, HQEP (Hospice Quality Reporting including the HIS, HQRP (Hospice Quality Reporting including the HIS and CAHPS Surveys, CASPER and Press-Ganey results.
3. Develop tools to assist with the on-going evaluations of program-specific objectives.
4. Participate in establishing and maintaining communication between ancillary departments and providers, clinical staff and other health care professionals regarding service-line expectations, policies and procedure.
5. Develop and conduct on-going assessments of clinical competencies to ensure all clinicians possess the required competencies to address the complexities of care presented by the DHCH patient population.
6. Collaborate with Clinical Directors and Managers and ACNO, Sr. Director Clinical Operations in establishing educational offerings addressing competency requirements and/or needs.
7. Mentor and coach new clinical staff as required.
8. In conjunction with the ACNO, participate in the initial and on-going development of clinical preceptors.
9. Provide on-going support for DUHS Clinical Ladder participants.
10. In conjunction with the Clinical Directors, Managers, and ACNO, participate in the on-going evaluation of the DHCH New Hire Employee Orientation, including electronic medical records (EMR) training.
11. Promote the use of evidence-based practices within all DHCH clinical departments.
12. Work with ACNO to assure clinical practices are consistent with the fundamental tenets of DUHS clinical practice standards.
13. Assist in the selection, provision and control of resources required for the delivery of patient care, consistently emphasizing quality and patient safety.
14. Work with clinicians and appropriate leadership regarding cost containment processes within clinical departments.
15. Provide on-going feedback to the appropriate DHCH leadership related to performance and professional behaviors of nurse, certified nursing assistants and rehabilitation therapists.  Participate in discipline/counseling as needed.
16. Participate in the development and organization of DHCH Annual Clinical Skills lab, including debrief sessions with all applicable departmental leaders.
17. Facilitate a clinical committee (i.e. falls, pain, etc.) and develop related outcome measures.
18. Play an active role in the DHCH Nurses participating in Duke’s Center for Geriatric Nursing Excellence program, encouraging nurses and CNAs to become geriatric resources for staff.
19. Support clinical certifications and clinical practice development.
20. Maintain records, reports and documentation of orientation/annual competency requirements.
21. Support achievement of outcomes in departments and the evaluation of programs.
22. Perform other duties as assigned.

Required Qualifications at this Level

Education

-BSN required

-MSN preferred.

Experience

-3 years of nursing, clinical educator, or nursing instructor experience required. 

-A Master's Degree in Nursing may be substituted for 2 years of required experience.

Degrees, Licensure, and/or Certification

-Current or compact RN licensure in the state of North Carolina or compact license from participating state is required.

-BLS required, but may be renewed during orientation

Knowledge, Skills, and Abilities

-Basic Computer Skills in Microsoft office

-Knowledge of Audiovisual equipment set up an advantage

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.