CMA
Optum

Medical Assistant I/II/III Neurology - Kelsey Seybold Clinic: Stafford

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.  

 

We are seeking qualified candidates for the role of Medical Assistant at varying levels (I, II, III). The selected candidate will be placed at the appropriate level based on qualifications and experience. All levels contribute to patient care under the supervision of licensed medical professionals, with increasing responsibilities at higher levels.

 

Primary Responsibilities:

  • Medical Assistant I:
    • Provide supportive patient care functions under supervision
    • Ensure patient safety and comfort in accordance with legal and professional standards
    • Perform delegated tasks as directed by a physician or RN
  • Medical Assistant II:
    • Includes all duties of MA I
    • Administer injectables and perform advanced clinical tasks
    • Requires additional experience and/or certification
  • Medical Assistant III:
    • Includes all duties of MA I and II
    • Perform high-level clinical procedures
    • Serve as a resource for less experienced staff

 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma or GED
  • Graduate of an accredited Medical Assistant program
  • BLS certification through the American Heart Association
  • No experience required with a certification/registration as a Medical Assistant OR 1 year of directly related Medical Assistant experience without certification/registration
  • Basic medical/nursing terminology
  • Computer proficiency

 

Preferred Qualifications:

  • For MA II:
    • Certification/Registration as a Medical Assistant
    • 5+ years of directly related experience
  • For MA III:
    • Certification/Registration as a Medical Assistant
    • 8+ years of directly related experience
    • Experience in Ambulatory Care
    • EPIC and Windows-based computer systems experience

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

 

 

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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