Medical Assistant - Family Medicine

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Medical Assistant - Family Medicine Location Concord Twp Facility Concord MOC II Department Concord Family Practice-Regional Operations Job Code C15016 Shift Days Schedule 7:30am-4:00pm/7:00am-7:30pm Job Summary Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. The Family Medicine team is uniquely trained to care for patients as a whole person, regardless of age or sex. The cornerstone of Family Medicine is an ongoing, personal relationship between caregivers and patients to achieve the best possible health outcomes. Caregivers and patients work together to achieve the best possible health outcomes. A caregiver in this position works Monday through Friday from 7:00am to 4:30pm. 1 evening per week until 8:00pm will be required and Saturday rotations will be required once per month. Hours may vary based on needs per facility. A caregiver who excels in this role will: Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care. Monitor and communicate changes in patient condition. Maintain equipment, medical supplies and examination areas. Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration. Minimum qualifications for the ideal future caregiver include: Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1). Completion of a clinical externship OR extensive clinical experience. Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period. Preferred qualifications for the ideal future caregiver include: Medical Assisting certification. Successful completion of a Cleveland Clinic externship. Physical Requirements: Manual dexterity to operate office equipment. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster . Cleveland Clinic is pleased to be an equal employment opportunity employer.

CMA

Outpatient

Full-time

1 week ago

HSS I (Medical Assistant) (Redwood City)

Planned Parenthood Mar Monte Woodside, CA

Health Services Specialist I Full-Time Redwood City health center, Redwood City, CA General Duties: Provides direct service in all the health center specific areas including, sexual and reproductive health, abortion, as appropriate to scope of services and health centers; Provides patients with accurate information regarding Planned Parenthood services, including questions pertaining to contraception, options, and funding sources; Contributes to achieving health center productivity goals; Screens financial, medical and social history with correct documentation of pertinent information Demonstrates PPMM customer service standards; Solicits donations from patients per PPMM guidelines. Demonstrate PPMM workplace values and service standards. Follows all patient care standards Front Office Check-in & Check-out: Communicates professionally and accurately about services, payment and appointment scheduling. Provides paperwork to patients and secures payment and insurance information as needed for billing purposes. Enters accurate patient information into Electronic Practice Management System (EPM) Makes Health Center appointments, provides information and appropriate referrals Contacts insurance companies to obtain benefit information and authorization for services Ensures accuracy of charges and posts charges to EPM for all pay types following established practices and procedures. Runs end-of-day reports as directed by Center Manager. Responsible for ensuring all charges are entered same day and all charges must be completed by close of business day. Handles patient check-out, calculates and collects fees, solicits contributions, schedules future appointments. Contacts appropriate Health Center staff and billing department personnel as necessary to obtain information needed to complete billing and to resolve errors. Notifies supervisor of discrepancies or unusual occurrences in daily billing or computer software/hardware. Responsible for scanning all documents in patients chart at date of service Responsible for completing all billing tasks and corrections within 72 hours of receipt Responsible for following all PPMM financial policies and procedures Prepares charts for next day appointments; completes confirmation calls and chart prep as needed. Back Office Lab & Direct Care: Check-in & Check-out Performs moderately complex lab testing including: Pregnancy tests, STI/HIV testing from blood and urine collection and phlebotomy/ and venipuncture. Prepares daily patient lab samples for transfer to appropriate lab(s) including maintaining lab logs and running lab report for daily reconciliation. Completes lab controls as needed. Checks refrigerator temperatures. Cleans instruments, exam rooms, lab area, and autoclave as assigned. Prepares patients for exams and assists in exam room when needed; Provides pregnancy testing, information and referral, schedules PT clients for follow up family planning or other appropriate services; Performs lab work and venipuncture; Prepares examination room with appropriate supplies for examination and cleans room; QUALIFICATIONS High School Diploma or General Education Diploma (GED) Able to communicate sensitive information across a range of diverse backgrounds (both verbal and written) General knowledge of Windows based computer applications and willingness to learn new computer skills Ability to work in a busy environment, handling multiple tasks simultaneously without compromising accuracy, attention to detail and respect to patients and staff REQUIREMENTS Ability to work at nearby PPMM locations as needed Able to work nights and weekends as required

HSS I (Medical Assistant) (MMCC, San Jose)

Planned Parenthood Mar Monte San Jose, CA

Health Services Specialist I Full-Time Mar Monte Community Clinic health center, San Jose CA General Duties: Provides direct service in all the health center specific areas including, sexual and reproductive health, abortion, as appropriate to scope of services and health centers; Provides patients with accurate information regarding Planned Parenthood services, including questions pertaining to contraception, options, and funding sources; Contributes to achieving health center productivity goals; Screens financial, medical and social history with correct documentation of pertinent information Demonstrates PPMM customer service standards; Solicits donations from patients per PPMM guidelines. Demonstrate PPMM workplace values and service standards. Follows all patient care standards Front Office Check-in & Check-out: Communicates professionally and accurately about services, payment and appointment scheduling. Provides paperwork to patients and secures payment and insurance information as needed for billing purposes. Enters accurate patient information into Electronic Practice Management System (EPM) Makes Health Center appointments, provides information and appropriate referrals Contacts insurance companies to obtain benefit information and authorization for services Ensures accuracy of charges and posts charges to EPM for all pay types following established practices and procedures. Runs end-of-day reports as directed by Center Manager. Responsible for ensuring all charges are entered same day and all charges must be completed by close of business day. Handles patient check-out, calculates and collects fees, solicits contributions, schedules future appointments. Contacts appropriate Health Center staff and billing department personnel as necessary to obtain information needed to complete billing and to resolve errors. Notifies supervisor of discrepancies or unusual occurrences in daily billing or computer software/hardware. Responsible for scanning all documents in patients chart at date of service Responsible for completing all billing tasks and corrections within 72 hours of receipt Responsible for following all PPMM financial policies and procedures Prepares charts for next day appointments; completes confirmation calls and chart prep as needed. Back Office Lab & Direct Care: Check-in & Check-out Performs moderately complex lab testing including: Pregnancy tests, STI/HIV testing from blood and urine collection and phlebotomy/ and venipuncture. Prepares daily patient lab samples for transfer to appropriate lab(s) including maintaining lab logs and running lab report for daily reconciliation. Completes lab controls as needed. Checks refrigerator temperatures. Cleans instruments, exam rooms, lab area, and autoclave as assigned. Prepares patients for exams and assists in exam room when needed; Provides pregnancy testing, information and referral, schedules PT clients for follow up family planning or other appropriate services; Performs lab work and venipuncture; Prepares examination room with appropriate supplies for examination and cleans room; QUALIFICATIONS High School Diploma or General Education Diploma (GED) Able to communicate sensitive information across a range of diverse backgrounds (both verbal and written) General knowledge of Windows based computer applications and willingness to learn new computer skills Ability to work in a busy environment, handling multiple tasks simultaneously without compromising accuracy, attention to detail and respect to patients and staff REQUIREMENTS Ability to work at nearby PPMM locations as needed Able to work nights and weekends as required

Medical Assistant I, Clinic REI Sunnyvale

Lucile Packard Children's Hospital Stanford Sunnyvale, CA

$35.17 - $39.87 / hour

Company Description At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time. Job ID: P146338-3262 Job Description JOB SUMMARY This paragraph summarizes the general nature, level and purpose of the job. Medical Assistant I is the entry, developmental and first working level of the Medical Assistant Job Family. Under general supervision in an outpatient clinical setting, the medical assistant performs a variety of routine administrative, clerical and technical supportive services to assist medical and nursing staff in the examination and treatment of patients. Assists with direct patient care procedures and related tasks and performs medical procedures of a routine nature, as dictated by established clinical procedures. Responsible for clinical duties such as taking vital signs, giving injections, transporting medications, performing simple diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment and maintaining examination rooms and supplies. Works under the clinical supervision of a licensed physician or as delegated by the physician for patient care activities, and under the general direction of the designated manager/supervisor. May also be responsible for some administrative duties. Essential Functions The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct. Escorts patient to exam room, measures and records vital signs, documents medication, and collects medication information. Prepares patient examination rooms prior to the visit to ensure that proper equipment and supplies are set-up for examinations, required procedures, and/or treatments. Cleans exam room following visits. Performs procedures, such as phlebotomy, venipuncture, and sterile dressing changes, following established procedures and completed competencies. Prepares patient for examination or treatment and performs routine screening tests. Assists physicians/providers with sterile and non-sterile procedure set-ups, patient procedures and examinations. Administers medication by intradermal, subcutaneous, or intramuscular injections, performs skin tests, venipunctures and other technical supportive services upon the specific authorization and supervision of a licensed physician or nurse. Administers medication following approved procedures and only after verification of medication and dosage by a licensed person. Provides patient education materials. Performs routine examination and treatment procedures which may include: applying and removing bandages and dressings, removing sutures and casts, cleaning wounds and applying medications and dressings, performing ear lavage, preparing patients for examinations, and disinfecting treatment sites per specialty approved competencies. Pick up medications from Pharmacy; receive medication deliveries from Pharmacy. Per department-specific policy, may place medications into secure storage, including the correct storage location and temperature; return medications to Pharmacy or prepare medications for return to Pharmacy via courier. Processes requests for prescription refills according to established practice. Demonstrates knowledge of the need for secure storage of medications, Demonstrates knowledge of the correct temperature at which to store drugs, how to identify the correct storage temperature for individual drugs, the procedure to follow for monitoring storage temperatures and actions to take when the temperatures are out of range. Demonstrates knowledge of growth and development principles, when gathering data and communicating with infants, toddlers, school age, and adolescent patients - including knowledge of normal vital signs, general appearance, signs/symptoms of abuse/neglect activity, and mobility. Performs the following procedures as directed by Registered Nurse (RN)/Nurse Practitioner (NP)/ Physician (MD) and records in the medical chart: Audiometric and vision screening, Non-sterile dressing removal and/or specialty specific procedures (i.e. removing splints, crutch fitting) Collects and sends specimens to hospital laboratory/appropriate labs for testing per procedure. Follows guidelines for proper handling of specimens for transport. Provides and documents point of care testing. Reports patient's concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel. Documents clinical information, including patient phone calls and maintains accurate and complete patient documentation according to medical profession standards; Prepares the necessary equipment and supplies for exam. Maintains inventory of supplies in examination rooms, replenish as required. Maintains clean and orderly exam rooms, hallways and work areas. Takes patient's messages and provides directions/instructions to patients according to physician orders and established guidelines. Qualifications MINIMUM QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. Education : High School diploma or equivalent. Completion of all requirements in a recognized Medical Assistant training program or equivalent completion of the minimal training requirements as outlined in section 1366 of the Business and Professions Code* The equivalent completion of training as outlined in Section 1366 applies only to employees hired prior to 8/4/2013. New employees must complete a recognized Medical assistant training program. Experience : None required. License/Certification Basic Life Support by American Heart Association (AHA) or RQI Healthcare Provider Basic Life Support KNOWLEDGE These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification. Knowledge of medical terminology Knowledge of and/or ability to use the equipment defined in the Equipment Competency listing, including tube system, nurse call box, emergency masks, One-Way Valve for Basic Life Support, suction devices, automatic BP machine, infant and standing scales, wheelchairs, gurneys, exam table, thermometers, FAX machine, audiometer, tympanogram, portable oxygen tanks and automated dispensing cabinet for medications Knowledge of inventory management practices Knowledge of basic process improvement principles Ability to respond in the event of a medical emergency, including BLS, immediate notification of RN/NP/MD, and access of emergency paging system Ability to prioritize multiple tasks and handle a high volume of interactions (phones, patients, etc.) Ability to perform standard clinical procedures according to established protocols, within the Medical Assistant scope of work. Ability to communicate clearly orally and in writing. Ability to follow oral and written instructions. Ability to deal with diverse patient/family interactions. Ability to recognize and communicate problems promptly. Knowledge of computer systems and software used in functional area Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations Ability to plan, organize, prioritize, work independently and meet deadlines Physical Requirements The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. Additional Information Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $35.17 to $39.87 Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.

Medical Assistant I, Clinic REI Sunnyvale

Lucile Packard Children's Hospital Stanford Sunnyvale, CA

$35.17 - $39.87 / hour

Company Description At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time. Job ID: P146338-3262 Job Description JOB SUMMARY This paragraph summarizes the general nature, level and purpose of the job. Medical Assistant I is the entry, developmental and first working level of the Medical Assistant Job Family. Under general supervision in an outpatient clinical setting, the medical assistant performs a variety of routine administrative, clerical and technical supportive services to assist medical and nursing staff in the examination and treatment of patients. Assists with direct patient care procedures and related tasks and performs medical procedures of a routine nature, as dictated by established clinical procedures. Responsible for clinical duties such as taking vital signs, giving injections, transporting medications, performing simple diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment and maintaining examination rooms and supplies. Works under the clinical supervision of a licensed physician or as delegated by the physician for patient care activities, and under the general direction of the designated manager/supervisor. May also be responsible for some administrative duties. Essential Functions The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct. Escorts patient to exam room, measures and records vital signs, documents medication, and collects medication information. Prepares patient examination rooms prior to the visit to ensure that proper equipment and supplies are set-up for examinations, required procedures, and/or treatments. Cleans exam room following visits. Performs procedures, such as phlebotomy, venipuncture, and sterile dressing changes, following established procedures and completed competencies. Prepares patient for examination or treatment and performs routine screening tests. Assists physicians/providers with sterile and non-sterile procedure set-ups, patient procedures and examinations. Administers medication by intradermal, subcutaneous, or intramuscular injections, performs skin tests, venipunctures and other technical supportive services upon the specific authorization and supervision of a licensed physician or nurse. Administers medication following approved procedures and only after verification of medication and dosage by a licensed person. Provides patient education materials. Performs routine examination and treatment procedures which may include: applying and removing bandages and dressings, removing sutures and casts, cleaning wounds and applying medications and dressings, performing ear lavage, preparing patients for examinations, and disinfecting treatment sites per specialty approved competencies. Pick up medications from Pharmacy; receive medication deliveries from Pharmacy. Per department-specific policy, may place medications into secure storage, including the correct storage location and temperature; return medications to Pharmacy or prepare medications for return to Pharmacy via courier. Processes requests for prescription refills according to established practice. Demonstrates knowledge of the need for secure storage of medications, Demonstrates knowledge of the correct temperature at which to store drugs, how to identify the correct storage temperature for individual drugs, the procedure to follow for monitoring storage temperatures and actions to take when the temperatures are out of range. Demonstrates knowledge of growth and development principles, when gathering data and communicating with infants, toddlers, school age, and adolescent patients - including knowledge of normal vital signs, general appearance, signs/symptoms of abuse/neglect activity, and mobility. Performs the following procedures as directed by Registered Nurse (RN)/Nurse Practitioner (NP)/ Physician (MD) and records in the medical chart: Audiometric and vision screening, Non-sterile dressing removal and/or specialty specific procedures (i.e. removing splints, crutch fitting) Collects and sends specimens to hospital laboratory/appropriate labs for testing per procedure. Follows guidelines for proper handling of specimens for transport. Provides and documents point of care testing. Reports patient's concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel. Documents clinical information, including patient phone calls and maintains accurate and complete patient documentation according to medical profession standards; Prepares the necessary equipment and supplies for exam. Maintains inventory of supplies in examination rooms, replenish as required. Maintains clean and orderly exam rooms, hallways and work areas. Takes patient's messages and provides directions/instructions to patients according to physician orders and established guidelines. Qualifications MINIMUM QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. Education : High School diploma or equivalent. Completion of all requirements in a recognized Medical Assistant training program or equivalent completion of the minimal training requirements as outlined in section 1366 of the Business and Professions Code* The equivalent completion of training as outlined in Section 1366 applies only to employees hired prior to 8/4/2013. New employees must complete a recognized Medical assistant training program. Experience : None required. License/Certification Basic Life Support by American Heart Association (AHA) or RQI Healthcare Provider Basic Life Support KNOWLEDGE These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification. Knowledge of medical terminology Knowledge of and/or ability to use the equipment defined in the Equipment Competency listing, including tube system, nurse call box, emergency masks, One-Way Valve for Basic Life Support, suction devices, automatic BP machine, infant and standing scales, wheelchairs, gurneys, exam table, thermometers, FAX machine, audiometer, tympanogram, portable oxygen tanks and automated dispensing cabinet for medications Knowledge of inventory management practices Knowledge of basic process improvement principles Ability to respond in the event of a medical emergency, including BLS, immediate notification of RN/NP/MD, and access of emergency paging system Ability to prioritize multiple tasks and handle a high volume of interactions (phones, patients, etc.) Ability to perform standard clinical procedures according to established protocols, within the Medical Assistant scope of work. Ability to communicate clearly orally and in writing. Ability to follow oral and written instructions. Ability to deal with diverse patient/family interactions. Ability to recognize and communicate problems promptly. Knowledge of computer systems and software used in functional area Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations Ability to plan, organize, prioritize, work independently and meet deadlines Physical Requirements The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. Additional Information Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $35.17 to $39.87 Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.

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