Certified Medical Assistant (CMA) - ENT Clinic

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

Duke University Health System is designated as a Magnet organization
Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle!
Relocation Assistance (based on eligibility)

Certified Medical Assistant (CMA) - Duke ENT Clinic

Duke University Health System seeks to hire a CMA who will embrace our mission of Advancing Health Together

*This position offers a commitment bonus of $7500.

Department Summary:

1F – ENT and Oral Surgery - The Department of Head and Neck Surgery and Communication Sciences provides medical and surgical services to both adults and pediatric patients related to the treatment of otolaryngology, head and neck diseases to include consultative, diagnostic, therapeutic, and follow up care of inpatients and outpatients. Support services such as audiology, speech pathology, vestibular testing and rehabilitation, laboratory, nutrition, social work, radiology, radiation and medical oncology, and physical therapy.

Work Hours & Shifts: 40 hours per week, Monday-Friday, No weekends or holidays

Job Summary: The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Administrative Duties:

Answer telephones
Greet patients
Update and file patient medical records

Handle correspondence
Schedule appointments
New patient and consult paperwork
Arrange for laboratory services
Monitor and order clinic supplies
In basket messaging

Clinical Duties:

Assist medical and nursing staff in a variety of tasks including:

Taking medical histories and recording vital signs

Explaining treatment procedures to patients
Preparing patients for examinations and procedures
Assisting the physician during the examination and procedures
Collect and prepare laboratory specimens
Perform basic laboratory tests on the premises

Dispose of contaminated supplies Sterilize medical instruments.
Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record
Prepare and administer medications as directed by a physician
Authorize drug refills as directed Telephone prescriptions to a pharmacy
Phlebotomy

Prepare patients for x-rays, tests and procedures
Take electrocardiograms Remove sutures/ staples
Change sterile and non-sterile dressings

Required Qualifications at this Level

Education

Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.

Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience

Level I -- No experience required.
Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
Note: 1 year of experience will be provided for an Associate degree in Medical Assisting.

General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III, and IV.

Degrees, Licensure, and/or Certification

Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Phlebotomy - strongly recommended

Knowledge, Skills, and Abilities

Good customer service skills.
Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.
Working knowledge of sterile techniques and special procedures that are applicable to work performed.
Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions.
Age specific competencies.
Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information
Ability to establish and maintain effective working relationships with patients and clinic staff
Typing skills
Medical terminology
Levels II and III -- Ability to independently seek out resources and work collaboratively

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Share this job

Related Jobs

Medical Assistant, Certified - Cardiology of Raleigh

Duke Health Raleigh, NC

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Integrated Practice https://careers.dukehealth.org/us/en/dhip Pursue your passion for caring with Duke Health Integrated Practice, which comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina. $7500 Commitment Bonus for qualifying candidates! JOB LOCATION Cardiology of Raleigh - 3320 Wake Forest Rd, Raleigh NC JOB SUMMARY The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly. JOB DUTIES AND RESPONSIBILITIES Clinical responsibilities: The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures. Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record. Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high level disinfection and sterilization of medical instruments, telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed. Performs other clinical functions as delegated and supervised by the physician. Administrative responsibilities: The CMA greets patients, answers telephones, schedules appointments to include arrive appointments in MaestroCare, checkout patients, and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, bookkeeping to include receiving copays and collections on account balances; correspondence, and ordering clinical and clerical supplies and forms. Performs other administrative duties as directed. May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees. JOB ELIGIBILITY REQUIREMENTS Level I -- No experience required. Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. Preferred: Previous experience within Cardiology JOB HOURS The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Medical Assistant, Certified - Piedmont Spine Specialists Raleigh

Duke Health Raleigh, NC

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Integrated Practice https://careers.dukehealth.org/us/en/dhip Pursue your passion for caring with Duke Health Integrated Practice, which comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina. $7,500 Commitement Bonus For Qualifying Candidates! JOB LOCATION Piedmont Spine Specialists - 3480 Wake Forest Rd JOB SUMMARY Certified Medical Assistant for our Piedmont Spine Specialists group in Raleigh. The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly. JOB DUTIES AND RESPONSIBILITIES Clinical responsibilities: The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures. Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record. Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high level disinfection and sterilization of medical instruments, telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed. Performs other clinical functions as delegated and supervised by the physician. Administrative responsibilities: The CMA greets patients, answers telephones, schedules appointments to include arrive appointments in MaestroCare, checkout patients, and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, bookkeeping to include receiving copays and collections on account balances; correspondence, and ordering clinical and clerical supplies and forms. Performs other administrative duties as directed. May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees. JOB ELIGIBILITY REQUIREMENTS Level I -- No experience required. Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. Preferred: Previous experience within pain medicine and/or physical medicine & rehabilitation. JOB HOURS The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

CMA

Full-time

1 day ago

Mohs Surgery Medical Assistant - Raleigh NC

QualDerm Partners Raleigh, NC

Join QualDerm Partners as a Mohs Surgery Medical Assistant in Raleigh, NC QualDerm Partners is looking for an experienced Mohs Surgery Medical Assistant to join our Raleigh, NC team. This is a great opportunity for someone with dermatology experience who enjoys hands-on patient care, surgical support, and being part of a collaborative clinical team. In this role, you will work normal business hours, supporting Mohs surgeons during procedures, preparing patients, assisting with documentation, and helping ensure each patient feels comfortable and well cared for throughout their visit. Dermatology experience is required, and Mohs or surgical dermatology experience is a strong plus. At QualDerm Partners, we are committed to providing high-quality dermatologic care while supporting the growth and well-being of our team members. We also offer great employee perks, including employee referral bonuses and discounts on skincare lines, aesthetic services, and injectables. If you are passionate about dermatology, thrive in a fast-paced clinical setting, and want to grow your career with a leading dermatology provider, we would love to hear from you. Responsibilities Prepare patients for Mohs surgery by taking medical histories, recording vital signs, and addressing patient concerns. Assist surgeons by preparing and handling surgical instruments and equipment during procedures. Ensure the surgical environment is maintained in compliance with safety and infection control standards. Provide post-operative instructions and support to patients to promote optimal recovery. Maintain accurate and thorough documentation of patient interactions and procedures in electronic health records (EHR). Coordinate with administrative staff to schedule appointments and follow-up visits efficiently. High school diploma or equivalent; Medical Assistant certification or surgical technician training preferred. Experience working in dermatology is required. Strong knowledge of medical terminology and surgical aseptic techniques. Excellent communication and interpersonal skills to interact effectively with patients and clinical staff. Ability to multitask and work well under pressure in a fast-paced clinical environment. Proficiency with electronic health records (EHR) and healthcare software. Commitment to patient confidentiality and adherence to HIPAA regulations and clinical protocols. Benefits of joining Qualderm Partners: Competitive Pay – Attractive compensation to reward your hard work Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges Exclusive Employee Discounts – Save on products and services with special discounts just for you Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

CMA

Outpatient

1 week ago

Medical Assistant II Certified - UNC Family Medicine at Poyner Place

UNC Health Raleigh, NC

$19.12 - $27.17 / hour

Description Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina. Summary: The Medical Assistant II, Certified provides routine clinical and administrative support to providers and other health care team members in an outpatient clinic setting. Works under the clinical supervision of the provider for patient care activities, and under the general direction of the designated manager/supervisor. Responsibilities: 1. Performs rooming and/or intake process, collecting and data, including vital signs, height, weight, and data related to patient’s reason for visit. 2. Collects patient and family data, including medical and social history. 3. Reviews patient’s current medication list, allergies and preferred pharmacy. 4. Assists the provider as directed, during treatments, examinations and procedures. 5. Collects specimens and performs phlebotomy. 6. Administers medications under the direction of a provider. 7. Performs tests, for examples EKG, eye exams, under the direction of a provider. 8. Reviews the patient record to determine whether patient requires any routine health screenings. 9. Ensures exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure. 10. Provides patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed. 11. Prepares, cleans, stocks and maintains exam and treatment rooms. 12. Cleans and sterilizes instruments. 13. Assists with patient registration, check in/check out, appointment scheduling, and scheduling of tests and treatments, and referrals. 14. Answers clinic telephone and assists in-basket under the direction of a provider or nurse. 15. Assists in emergency situations as directed by a provider or nurse. 16. Additional Essential Responsibilities of a Certified Medical Assistant II may include: -Precepts new medical assistant/credentialed medical assistant hires and medical assistant externs-Trains other medical assistants in clinic procedures-Assists the physician with maintaining preventive health measures for a panel of patients.-Performs clinic based quality or safety role (ex. clinic safety coordinator, maintains immunization or medication registry, performs medication, or other required audits) -Manages clinic supply ordering Other Information Other information: Education Requirements: ● None required as long as other position qualifications are met. ● Completion of a Medical Assisting program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accreditation Bureau of Health Education Schools (ABHES) is strongly preferred but not required. Licensure/Certification Requirements: ● Requires Medical Assistant certification by either the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (CCMA), National Association of Health Professionals (NRCMA), or National Center for Competency Testing (NCMA). ● Basic Life Support Certification from American Heart Association (AHA) or American Red Cross (ARC) required. Professional Experience Requirements: ● Possess at least one year of full-time experience as a Medical Assistant, Certified. ● Demonstrate possession of the competencies outlined in the Medical Assistant, Certified Advancement Worksheet through their application and interview. Knowledge/Skills/and Abilities Requirements: ● Ability to perform the essential functions of the position as outlined above. ● Demonstrated effective communication and interpersonal skills. ● Demonstrated ability to engage positively with patients and families and to work as a team with staff and providers. ● Ability to use a computer to document required information into the electronic medical record. Job Details Legal Employer: NCHEALTH Entity: UNC Health Medical Group Organization Unit: UNC Family Medicine at Poyner Place Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $19.12 - $27.17 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Raleigh Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Medical Assistant

WakeMed Health Raleigh, NC

Overview Works interdependently with other healthcare professionals to provide quality health care to ambulatory care patients. Provides direct patient care in the office setting and under the delegation of a provider. Understands the needs of the ambulatory care setting and supports the mission and values of the organization. Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org . EOE Licensure Not Applicable Education High School Diploma or Equivalent Required Experience 1 Year Clinical - Medical Assistant Required - Or Required - Completion of an approved Medical Assistant Program