Certified Medical Assistant (CMA)

The US Oncology Network Round Rock, TX 78681, US

Overview

Texas Oncology is looking for a Certified Medical Assistant (CMA) to join our team! This full time position will support the Round Rock location (2410 Round Rock Ave #150 Round Rock, Texas 78681). This is a full-time Monday-Friday 8:30am-5pm position with no weekends, call, or major holidays.

This position will be either a level 1, 2 or Sr based on candidate experience.

Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today - at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

Why work for us?

Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.

Join a Team That Invests in Your Future

At Texas Oncology, we recognize the long-term impact of our people and are committed to rewarding performance and potential. That’s why select roles may be eligible to participate in our Long-Term Incentive Plan (LTIP): an incentive program designed to attract, retain, and reward top talent.

What is the Long-Term Incentive Plan (LTIP)?

Long-Term Incentive Plan (LTIP): is an incentive program that typically vests over a three-year period and is tied to both individual performance and the operational success of Texas Oncology. Awards are discretionary and based on your position, performance, and potential for future career growth at Texas Oncology. Awards are reviewed and approved during the annual compensation review. LTIP awards are subject to your continued employment through the award payment date, and are governed by the written terms and conditions of the LTIP document.

What does the Certified Medical Assistant do? (Including but not limited to)

Under direct supervision, assists physicians and clinicians with patient care duties in a clinical environment. Promotes efficient patient flow and patient care, i.e. exams, and procedures. Performs clinic support tasks including miscellaneous clerical tasks, answering phones, and maintaining physicians schedule. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities

The essential duties and responsibilities (including but not limited to):

Escorts patients to and from exam rooms, physician offices, and treatment room as appropriate.
Records patient data prior to each physician visit, including but not limited to, vital signs, height, weight, allergies, and medication changes.
Obtains all necessary patient records as required by physician prior to treatment or procedures.
Prepares and stocks exam/treatment rooms and orders supplies as needed.
Assists physicians with exams and procedures as requested.
Administers subcutaneous and intramuscular injections, as delegated by RN or physician.
Maintains all exam/treatment room disinfection protocols.
Answers patient telephone calls for referral to physician or nurse/pharmacist.
Phones in prescriptions and makes other patient calls as directed by physicians and RN.
Informs physician of patient reschedules and no shows.
Performs other administrative duties, i.e. typing, filing faxing, chart preparation, reception, etc, as requested by supervisor or physician.
May enter orders under a provider’s direction and supervision.

Qualifications

The ideal candidate for the Certified Medical Assistant position will have the following background and experience:

Level 1

High school graduate or equivalent.
Certificate of graduation from an accredited program for Medical Assistants preferred.
This is an entry level position requiring 0-3 years experience as a medical assistant or nursing assistant.
Current BCLS certification required within 3 months of hire.
Certified Medical Assistant preferred.

Level 2 (in addition to level 1 requirements)

Minimum three years experience as a medical assistant or nursing assistant.
Phlebotomy experience preferred.

Level Sr (in addition to Level 1 and 2 requirements)

Minimum five years experience as a medical assistant or nursing assistant in a hospital or clinic setting.
Current CPR certification required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment may occur.

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Required Knowledge, Skills, and Abilities • Must be able to work all health center hours of operation including evenings and weekends. • Must be able to travel and support other health center locations as required. • Fluency in Spanish/English may be required (if a job requirement it is documented in your employee records). • Strong organizational skills and ability to multi-task. • Ability to exercise initiative, sound judgment, and problem-solving techniques in the decision-making process. • Excellent verbal and written communication skills. • Ability to provide effective, equitable, understandable, and respectful quality care and services that are responsive to the diverse cultural health beliefs and practices, preferred language, health literacy and other communication needs. • Ability to work effectively as a team member. • Ability to manage details, handle a variety of tasks simultaneously and work under pressure. • Ability to effectively use organization’s computer systems. • Be discreet and safeguard confidential information. • Possess integrity and compliance – can be relied upon to act ethically. • Organizational Commitment: Demonstrates an ability and willingness to align one’s own behavior with the needs, priorities and goals of the organization. • Recovery Skills: Responds effectively and acknowledges responsibilities when patients (internal or external) experience problems or mistakes; rectifies the situation to restore patient satisfaction; seeks information and collaborates with others to take action to implement permanent fixes. Maintains stable performance and emotions when faced with opposition, pressure, and or stressful conditions. • Building Relationships: Shows genuine interest in others’ needs and opinions; establishes rapport; earns the confidence and trust of others; demonstrates consistency between words and actions; delivers on commitments. • Adaptability or Flexibility: Responds with flexibility to shifting priorities and changing work situations; recovers quickly from problems and setbacks; develops new skills to remain competitive. Adapts easily to change, sees the merits of differing positions, and adapts own positions and strategies in response to new information or changes to a situation. • Coping with Demands of the Position: Uses effective problem solving while working under stress, high volume of work demands and/or time demands; regularly meets deadlines. • Exemplify the organization’s In This Together values: We Tend to the Team; We Respect and Honor All People; We Jump In; We Try and We Learn; We Care for our Business; and We Return to our Mission. Essential Physical Requirements/Working Conditions Must be able to climb, balance, bend, stoop, kneel, crouch, reach, and grasp. Must be able to stand, particularly for sustained periods of time. Must be able to move about on foot to accomplish tasks, such as moving from one work site to another. Must be able to push/pull. Must be able to work primarily with fingers such as picking, pinching, or typing. Must be able to talk such as convey detailed or important spoken instructions to other workers accurately. Must be able to hear such as the ability to receive detailed communication orally. Must be able to communicate effectively. Will have substantial movements of the wrists, hands, and/or fingers. Subject to hazards including a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, or exposure to infectious diseases. Must be able to lift and/or exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Must be able to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects. Health Center environment.

Medical Assistant (South Austin)

Texas Health Action Austin, TX

Job Summary THA's Kind Clinic Medical Assistant will aid with the delivery of patient care during the respective clinic hours of operation. This role will report to the Clinic Administrator. Core Functions: Effectively room and prepare patients for clinic visit. Obtain and record patient medical histories, including allergies, family, social and surgical history and other information for medical records. Acquire vital signs. Assist with phlebotomy and lab specimen processing as needed during clinic hours of operation. Dispense medication and provide STI treatments to include injections in accordance with clinician directive and existing Standing Delegation Orders (SDOs). Act as a liaison between the laboratory, clinician, and patients. Evaluate provider requests for accuracy and completeness, orders, verify labeling/identification, and follow appropriate protocol in handling specimens. Thoroughly clean/stock exam rooms. Assist clinic staff and Clinic Administrator in monitoring inventory levels and verifies receipt of supplies in accordance with established policies and procedure. Utilize and promotes infection control measures and universal precautions to maintain high quality of health and safety during clinic operation. Complete annual clinical competencies. Maintain a system of confidentiality according to clinic’s policies and procedures and per HIPAA guidelines. Participate in staff planning, in-service, and other meetings as needed. Perform other duties as assigned. Key Performance Indicators Adherence to all clinical and administrative protocols for role. Adherence to all privacy and ethical protocols of organization Participation in continuous improvement initiatives Education and/or Licensure: High school diploma or GED. Completion of an accredited Medical Assistant program, Certificate of Registration as a Medical Assistant, or formal medical services training in the United States Armed Forces preferred. Basic Life Support (BLS) certification required or must be obtained no later than two days after hire date. Texas Phlebotomy Certification required within 2 days of hire (if not current at time of hire). Experience: 2+ years direct patient care experience. Working knowledge of infection control and universal precautions. Familiarity with a CLIA-waived laboratory testing a strong plus. Experience with LGBTQIA+ and/or other marginalized communities a strong plus. Microsoft Office Skills with an ability to become familiar with company specific programs or software. Additional Requirements – Bi-lingual (English/Spanish) a plus. Knowledge Skills and Abilities Must have basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word, and Excel. Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards. Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups. Well-developed verbal and written communication skills in English; Additional language abilities desirable. Ability to work well under pressure with minimal supervision. Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organizations. Ability to apply time management practices to prioritize, schedule and complete work effectively to comply with mandated policies and deadlines. Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities. Must be able to work productively with other departments and employees. Ability to work with professionals from various partners and organizations. Usually works forty (40) hours per week, some weekends may be required. Ability to successfully manage conflict, negotiating “win-win” solutions. Must be able to multi-task, prioritize with strong time management skills. Exceptional follow through on tasks and assignments Physical Requirements/Environmental Conditions Perform the following with or without reasonable accommodations: Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips. Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly. Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound. Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 50 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects. Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze. Must be able to work and concentrate amidst distractions such as noise, conversation, and foot traffic; ability to handle interruptions often and be able to move from one task to another. While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside. Health Care Plan (Medical, Dental & Vision) Retirement Plan (403b) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Holidays) Short-Term & Long-Term Disability Training & Development Parental Leave Longevity Pay Applicant Information Submitting official transcripts, diplomas, certifications and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance. Information regarding employment history as it relates to the qualifications of the position may be needed for employment verification. The applicant selected for employment is subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. EEO Statement: Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.