RN Full-time
Rowan

Piercing Studio Nurse

Rowan Charlotte, NC, US
$24 - $49 / hour
We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:   Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!   What you’ll do:

Customer Service:

  • Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.
  • Ensure customer's safety and comfort and smooth flow of customer care.
  • Provide confident, clear, and professional communication with clients throughout their entire piercing experience.
  • Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.
  • Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.
  • Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.
  • Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.
  • Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.
  • Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. 

Studio Support:

  • Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.
  • Flexibility to fill shifts as needed.
  • May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.
  • Stay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.

Inventory and Supplies:

  • Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.
  • Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.

Studio Operations:

  • Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.

Sales:

  • Ensure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.
  • Educate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.

Reporting and Communication:

  • Quickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.

What you bring to the table:

  • Required Certifications: Active RN or LPN/LVN License.
  • Professional and engaging customer care approach.
  • Warm, friendly, team player with an entrepreneurial spirit.
  • Excited to create celebratory, memorable experiences for our customers.
  • Skilled in providing both technical and non-technical information to customers and community members.
  • Interest in working in a retail environment with sales goals.
  • Obsessive attention to detail.
  • Availability to work a flexible schedule, including during peak times such as holidays and weekends.
  • Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.
  • Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.

Nurse Benefits & Perks:

  • Compensation: $24-49 per hour, consisting of $24 an hour base wage plus an estimated $25 per hour in tips once fully trained!
  • While Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location.
  • Ongoing training and career pathways to grow your nursing career at Rowan.
  • Paid accrued Vacation and Sick Time for full-time employees.
  • Medical/Dental/Vision Health Plans for full time employees.
  • Employee Assistance Program (EAP) Resources.
  • 401k and Roth IRA Plans.
  • Generous employee discounts on our amazing products and services!
  • Team Member Referral Bonus plan for Studio positions.
    • Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers
    About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.    Check us out on CNBC's How I Made It Check us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)   How Rowan Has Created a New Pathway for Nurses   Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!   Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).   

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    Advocate Aurora Health Monroe, NC
    $44.15 - $66.25 / hour
    Department: 34513 Atrium Health Union - Nursing Critical Care: MICU Status: Full time Benefits Eligible: Yes Hou rs Per Week: 36 Schedule Details/Additional Information: Request to post Mid Shift Supervisor position Pay Range: $44.15 - $66.25 14-bed Medical Intensive Care Unit (MICU) specializing in high-acuity adult patients, including sepsis, respiratory failure, ARDS, post–cardiac arrest (post-code), drug overdose, DKA with severe acidosis, post-surgical complications, necrotizing fasciitis, post-thrombolytic stroke care, seizures, and alcohol withdrawal. Fast-paced, high-volume unit with consistently full bed capacity. Essential Functions Supports the manager utilizing systematic approaches to enhance the quality and effectiveness of nursing practice, nursing service administration and delivery of care in the department Assists with interview, selection, and supervision of nursing personnel in the department Assists with coordination of communication at regular intervals throughout shifts via staff meetings/huddles to exchange information/ promote dialogue with teammates Collaborates with manager to ensure understanding and compliance with federal and state laws, to include healthcare services and practice, while complying with all required regulations and policies Rounds on patients, teammates, and physicians at prescribed frequencies to gain insight into patient care, employee, and physician satisfaction and appropriateness of patient care and/or department operations Delegates elements of care to appropriate healthcare workers in accordance with applicable legal or policy parameters or principles Assists in identifying expected outcomes to provide direction for continuity of care/department operations Assists in evaluating progress towards goal attainment/achievement of expected outcomes and disseminates information to teammates involved with the care or the situation Performs nursing care, assists with treatments, therapies, procedures, and administers medications as necessary Coordinates management of patient flow/throughput and staffing through continuous assessment of volume/acuity needs, utilizing resources available to assist in provision of appropriate staffing resources Physical Requirements Work requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Must speak and understand English fluently. Intact sense of sight, hearing, smell, and touch. Finger dexterity. Critical thinking and ability to concentrate. Education, Experience and Certifications Graduate from an accredited School of Nursing. Current RN licensure in appropriate state. Minimum two years nursing experience preferred. Previous management experience preferred. BSN required. RN candidates for external hire or internal promotion without BSN must be enrolled in a BSN program within 1 year of Hire/Transfer date and must complete program within 3 years of enrollment in the program. BLS required per policy guidelines. Appropriate professional certification (either clinical or leadership) is required within 1 year of eligibility for professional certification exam. Additional education, training, certifications, or experience may be required within the department by the nurse leader. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.