Medical Assistant - Back Office

Planned Parenthood California Central Coast Santa Barbara, CA, US

Planned Parenthood California Central Coast (PPCCC) is an equal opportunity employer, we welcome all applicants regardless of their race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity, gender expression, age, sexual orientation, military or veteran status, and all other protected categories by applicable law. PPCCC is a trusted provider of high-quality, affordable reproductive health care along California’s Central Coast. Each year, PPCCC provides 28,000 people on the central coast with health care services; including sexually transmitted infection testing and treatment, birth control, breast and cervical cancer screenings, vasectomies, and safe and legal abortion care at our six health center locations. PPCCC also provides comprehensive sexuality education programs to help adults and teens make healthy decisions, prevent unintended pregnancies, and avoid sexually transmitted infection.
JOB SUMMARY: Primarily responsible for activities related to clients seeking reproductive services specifically patient intake for reproductive health services. Must be able to work on computers and assist clients in a patient, non-judgmental, empathetic manner and provide excellent customer service with a tone that is nurturing and accommodating to all. Essential Functions

Adhere to Planned Parenthood California Central Coast policies, procedures, and protocols.
Maintain patient records, checking for completeness, errors, signatures
Work to ensure patient satisfaction. Establish rapport with clients, remaining cognizant of and responsive to needs for medical and educational care delivered in a professional, expedient manner.
Provide patient education regarding reproductive, abortion & sterilization services.
Participate as a member of the health care team. Attend all staff meetings, educational. programs, conferences, and meetings as required.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medical Assistant Certification is required.
Excellent written and verbal communications.
Ability to relate to diverse communities.
Valid California Driver’s license, reliable transportation and appropriate insurance
Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo)

LANGUAGE SKILLS:

English-Spanish-Mixteco trilingual skills are desirable.

Planned Parenthood California Central Coast’s (PPCCC’s) compensation philosophy supports the organization’s mission, vision, and values. Each position has a salary based on market value and the organization’s pay levels. The starting salary for this position is $ 26.57/hour with the opportunity for advancement. As part of our commitment to pay equity, PPCCC does not negotiate salaries. Pay Differential: $1.00/hour bilingual Spanish/English differential pay is offered upon passing the language assessment test.

Share this job

Related Jobs

Clinical Concierge (LVN-Cert Medical Assistant)

Cottage Health Ventura, CA

$30 - $46 / hour

Job Description The Clinical Concierge is responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. It is the role of the Clinical Concierge to companion patients and their "secondary guests" through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit. The Clinical Concierge is responsible for assisting the provider with front office and back office duties in the outpatient management of patients on a rotating basis. This position is a vital part of the office team that cares for patients in the clinical setting working under the direction of the Site Manager and the on-duty provider and works closely with the provider and other clinical staff. Additionally, the Clinical Concierge is responsible for a variety of clinical functions within a clinical setting requiring knowledge and integration of available standard, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the patient advocate, the Clinical Concierge has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management. Responsibilities This is not an exhaustive statement of duties, responsibilities, or requirements. Employees will be required to perform any job, with related instruction given by their supervisor, subject to reasonable accommodation. Behaves in a professional and empathetic manner to build trust, comfort, understanding, and relationships with patients and the secondary guest(s) and in-line with Studer principles. Welcomes (including eye contact, smile, greeting, and personal introduction) the patient and secondary guest(s) to the center and inquires the purpose and nature of the visit. Collects identification and payor related documentation, conducts patient registration, and performs point of service collection. Measures and collects patient data including temperature, pulse, oxygen saturation, respirations, blood pressure, height, weight, and, in indicated pediatric patients, length and head circumference. Conducts hearing and vision screenings. Communicates the data and results to the patient. Documents all data accurately into the patient medical record. Collects and documents in the patient medical record patient reason for visit and chief complaint, allergies, health history, and current medications for review by provider. Completes, when appropriate, standard operating procedures (convenience and clinical) to optimize patient comfort and through-put. (10%) Prepares patients for examinations and procedures. Assists provider with patient care. At the direction and delegation of the provider, performs approved lab tests and diagnostic testing, prepares and administers designated medications (oral, subcutaneous, intradermal, intamuscular), instills eye drops, and applies topical medications. Organizes, schedules, completes, and communicates primary care, specialist and ancillary referrals to patients. Maintain patient care supplies and medications, and quality checks and assurances throughout the facility. Qualifications All job qualifications listed indicate the minimum level necessary to perform this job proficiently. LEVEL OF EDUCATION Minimum: Successful completion of a Vocational Nurse or Medical Assistant education program or 2 years of equivalent work experience CERTIFICATIONS, LICENSES, REGISTRATIONS Minimum: California licensure as a Licensed Vocational Nurse (LVN) or Medical Assistant certification, and American Heart Association (AHA) Basic Life Support (BLS) for Health Care Providers. Technical Requirements Minimum: Knowledge of urgent care medical specialty. Knowledge of medical terminology. Knowledge of electronic medical record, preferably Epic. Basic computer/email skills. Preferred: Ability to perform phlebotomy and administer injections. Years Of Related Work Experience Preferred: 1 year of experience as an LVN, medical assistant, or equivalent, including previous experience with an electronic health record and phlebotomy. KNOWLEDGE, SKILLS, And ABILITIES All knowledge, skills, and abilities listed indicate the minimum level deemed necessary to perform this job proficiently. Ability to maintain effective and organized systems to ensure timely patient flow. Exceptional customer service and phone etiquette. Skilled in correct grammar, spelling, and punctuation. About Us Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love. Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards . If you're already a Cottage Health employee, please apply on this link only.

Clinical Concierge (Medical Assistant) PD

Cottage Health Ventura, CA

$29 - $44 / hour

Job Description The Clinical Concierge is responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. It is the role of the Clinical Concierge to companion patients and their "secondary guests" through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit. The Clinical Concierge is responsible for assisting the provider with front office and back office duties in the outpatient management of patients on a rotating basis. This position is a vital part of the office team that cares for patients in the clinical setting working under the direction of the Site Manager and the on-duty provider and works closely with the provider and other clinical staff. Additionally, the Clinical Concierge is responsible for a variety of clinical functions within a clinical setting requiring knowledge and integration of available standard, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the patient advocate, the Clinical Concierge has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management. Responsibilities This is not an exhaustive statement of duties, responsibilities, or requirements. Employees will be required to perform any job, with related instruction given by their supervisor, subject to reasonable accommodation. Behaves in a professional and empathetic manner to build trust, comfort, understanding, and relationships with patients and the secondary guest(s) and in-line with Studer principles. Welcomes (including eye contact, smile, greeting, and personal introduction) the patient and secondary guest(s) to the center and inquires the purpose and nature of the visit. Collects identification and payor related documentation, conducts patient registration, and performs point of service collection. Measures and collects patient data including temperature, pulse, oxygen saturation, respirations, blood pressure, height, weight, and, in indicated pediatric patients, length and head circumference. Conducts hearing and vision screenings. Communicates the data and results to the patient. Documents all data accurately into the patient medical record. Collects and documents in the patient medical record patient reason for visit and chief complaint, allergies, health history, and current medications for review by provider. Completes, when appropriate, standard operating procedures (convenience and clinical) to optimize patient comfort and through-put. Prepares patients for examinations and procedures. Assists provider with patient care. At the direction and delegation of the provider, performs approved lab tests and diagnostic testing, prepares and administers designated medications (oral, subcutaneous, intradermal, intamuscular), instills eye drops, and applies topical medications. Organizes, schedules, completes, and communicates primary care, specialist and ancillary referrals to patients. Maintain patient care supplies and medications, and quality checks and assurances throughout the facility. Qualifications All job qualifications listed indicate the minimum level necessary to perform this job proficiently. LEVEL OF EDUCATION Minimum: High School Diploma. Graduate of an accredited Medical Assistant program or 2 years of equivalent work experience CERTIFICATIONS, LICENSES, REGISTRATIONS Minimum: American Heart Association (AHA) Basic Life Support (BLS) for Health Care Providers Technical Requirements Minimum: Knowledge of urgent care medical specialty. Knowledge of medical terminology. Knowledge of electronic medical record, preferably Epic. Basic computer/email skills. Preferred: Ability to perform phlebotomy and administer injections. Years Of Related Work Experience Minimum: 1 year of experience as Medical Assistant or equivalent, including previous experience with an electronic health record and phlebotomy. Preferred: Urgent care experience KNOWLEDGE, SKILLS, And ABILITIES All knowledge, skills, and abilities listed indicate the minimum level deemed necessary to perform this job proficiently. Ability to maintain effective and organized systems to ensure timely patient flow. Exceptional customer service and phone etiquette. The employee communicates effectively.Skilled in correct grammar, spelling, and punctuation. About Us Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love. Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards . If you're already a Cottage Health employee, please apply on this link only.

Clinical Concierge, Medical Assistant

Cottage Health Goleta, CA

$29 - $44 / hour

Job Description Cottage Medical Group seeks a Clinical Concierge (Medical Assistant) for their Endocrinology clinic in Goleta. This position is responsible for registering, collecting payments, rooming, assisting the provider and clinical staff with care and treatment, discharging, and following-up with patients. It is the role of the Clinical Concierge to companion patients and their "secondary guests" through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit. The Clinical Concierge is responsible for assisting the provider with front office and back-office duties in the outpatient management of patients on a rotating basis. Responsibilities include: Variety of clinical functions within a clinical setting requiring knowledge and integration of available standard, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the patient advocate, the Clinical Concierge has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management. QUALIFICATIONS: All job qualifications listed indicate the minimum level necessary to perform this job proficiently. Education: Minimum: High School Diploma Graduate of an accredited Medical Assistant program or 2 years of equivalent work experience. Certifications, Licenses, Registrations: Minimum: American Heart Association (AHA) Basic Life Support (BLS) for Health Care Providers. Technical Requirements: Minimum: Knowledge of urgent care medical specialty. Knowledge of medical terminology. Knowledge of electronic medical record, preferably Epic. Basic computer/email skills. Preferred: Ability to perform phlebotomy and administer injections. Years of Related Work Experience: Minimum: 1 year of experience as Medical Assistant or equivalent, including previous experience with an electronic health record and phlebotomy. About Us Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love. Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards . If you're already a Cottage Health employee, please apply on this link only.

Clinical Support Medical Assistant, Navigation Center

Cottage Health Goleta, CA

$26 - $40 / hour

Job Description Cottage Health seeks a Clinical Support Medical Assistant, Navigation Center for their CH Navigation Center department responsible for telephone assessment of patient’s needs under the direction of Cottage Navigation Center Leadership. Assists the clinical support nurse's and Navigator Specialists and Leads in the day-to-day call center functions to aid in exceptional patient experience. Qualifications QUALIFICATIONS: All job qualifications listed indicate the minimum level necessary to perform this job proficiently. Education: Minimum: Graduate of an accredited Medical Assistant program or 1 year of equivalent work experience. Certifications, Licenses, Registrations: Minimum: Certified Medical Assistant in the state of California within 18 months of hire or transfer. Preferred: California State Certified Medical Assistant. Technical Requirements: Minimum: Knowledge of clinical practices and medical terminology, Ability to understand use, function, interpret, document and keep records. Familiarity with MS Office, Microsoft Outlook, and Electronic Medical Records. Preferred: Experience with Epic and CRM. Years of Related Work Experience: Minimum: 1 year of medical assistant experience in a clinic setting. Preferred: Minimum of 3 years of medical scribe experience in a clinic or hospital setting. Experience using call center phone systems . About Us Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love. Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work. Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter. Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards . If you're already a Cottage Health employee, please apply on this link only.

CMA

Full-time

5 days ago

Medical Assistant - Back Office

Planned Parenthood California Central Coast Oxnard, CA

Planned Parenthood California Central Coast (PPCCC) is an equal opportunity employer, we welcome all applicants regardless of their race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity, gender expression, age, sexual orientation, military or veteran status, and all other protected categories by applicable law. PPCCC is a trusted provider of high-quality, affordable reproductive health care along California’s Central Coast. Each year, PPCCC provides 28,000 people on the central coast with health care services; including sexually transmitted infection testing and treatment, birth control, breast and cervical cancer screenings, vasectomies, and safe and legal abortion care at our six health center locations. PPCCC also provides comprehensive sexuality education programs to help adults and teens make healthy decisions, prevent unintended pregnancies, and avoid sexually transmitted infection. JOB SUMMARY: Primarily responsible for activities related to clients seeking reproductive services specifically patient intake for reproductive health services. Must be able to work on computers and assist clients in a patient, non-judgmental, empathetic manner and provide excellent customer service with a tone that is nurturing and accommodating to all. Essential Functions Adhere to Planned Parenthood California Central Coast policies, procedures, and protocols. Maintain patient records, checking for completeness, errors, signatures Work to ensure patient satisfaction. Establish rapport with clients, remaining cognizant of and responsive to needs for medical and educational care delivered in a professional, expedient manner. Provide patient education regarding reproductive, abortion & sterilization services. Participate as a member of the health care team. Attend all staff meetings, educational. programs, conferences, and meetings as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Medical Assistant Certification is required. Excellent written and verbal communications. Ability to relate to diverse communities. Valid California Driver’s license, reliable transportation and appropriate insurance Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo) LANGUAGE SKILLS: English-Spanish-Mixteco trilingual skills are desirable. Planned Parenthood California Central Coast’s (PPCCC’s) compensation philosophy supports the organization’s mission, vision, and values. Each position has a salary based on market value and the organization’s pay levels. The starting salary for this position is $ 26.57/hour with the opportunity for advancement. As part of our commitment to pay equity, PPCCC does not negotiate salaries. Pay Differential: $1.00/hour bilingual Spanish/English differential pay is offered upon passing the language assessment test.