CMA
Kaiser Permanente

Medical Assistant (On-Call)

Job Summary:

Assists in examination and treatment of patients under the direction of the Physician and/or Designee.


Essential Responsibilities:
  • Interviews patients and measure vital signs and other pertinent information as required by department. Records information in patients medical record. Prepares treatment rooms and patients for examination. Assists clinician with care of the patient. Inventories, orders and replenishes medical supplies and materials. Gives treatments and performs routine laboratory tests as required by department.
  • Schedules appointments, performs clinical tasks and completes appropriate forms as required by department. May be responsible for administering medications, including injections. May be responsible for cleaning, processing, sterilizing and checking instruments. Performs computer data entry functions. Performs clinical/technical skills specific to the department. Performs other related duties as necessary. Customer Service: Practices customer service standards as defined by the Medical Center and specified department.
  • Anticipates the customers needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved. Promptly responds to alarms and patient requests. Facilitates the customers ability to utilize resources.  Assures a clean, orderly, and functional work environment. Team Commitment: Is an effective team member who is flexible, cooperative, and willing to assist others.
  • Manages difficult or conflict situations constructively and seeks appropriate assistance. Takes accountability for own actions. Acts as a resource and mentor to new employees, students, and other team members. Actively participates in departmental professional development activities. Adheres to Attendance Policy. Supports a collaborative labor-management partnership environment.
  • Supervisory Responsibilities: This job has no supervisory responsibilities.

 

Grade 180

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Follows guidelines for proper handling of specimens for transport. Provides and documents point of care testing. Reports patient's concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel. Documents clinical information, including patient phone calls and maintains accurate and complete patient documentation according to medical profession standards; Prepares the necessary equipment and supplies for exam. Maintains inventory of supplies in examination rooms, replenish as required. Maintains clean and orderly exam rooms, hallways and work areas. Takes patient's messages and provides directions/instructions to patients according to physician orders and established guidelines. Qualifications MINIMUM QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. Education: High School diploma or equivalent. Completion of all requirements in a recognized Medical Assistant training program or equivalent completion of the minimal training requirements as outlined in section 1366 of the Business and Professions Code* The equivalent completion of training as outlined in Section 1366 applies only to employees hired prior to 8/4/2013. New employees must complete a recognized Medical assistant training program. Experience: None required. License/Certification Basic Life Support by American Heart Association (AHA) or RQI Healthcare Provider Basic Life Support KNOWLEDGE These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification. Knowledge of medical terminology Knowledge of and/or ability to use the equipment defined in the Equipment Competency listing, including tube system, nurse call box, emergency masks, One-Way Valve for Basic Life Support, suction devices, automatic BP machine, infant and standing scales, wheelchairs, gurneys, exam table, thermometers, FAX machine, audiometer, tympanogram, portable oxygen tanks and automated dispensing cabinet for medications Knowledge of inventory management practices Knowledge of basic process improvement principles Ability to respond in the event of a medical emergency, including BLS, immediate notification of RN/NP/MD, and access of emergency paging system Ability to prioritize multiple tasks and handle a high volume of interactions (phones, patients, etc.) Ability to perform standard clinical procedures according to established protocols, within the Medical Assistant scope of work. Ability to communicate clearly orally and in writing. Ability to follow oral and written instructions. Ability to deal with diverse patient/family interactions. Ability to recognize and communicate problems promptly. Knowledge of computer systems and software used in functional area Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations Ability to plan, organize, prioritize, work independently and meet deadlines Physical Requirements The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. Additional Information Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $33.98 to $38.52 Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.