CMA Full-time

** $2,500 Sign on Bonus **

**Recently Increased Wages and Sign On Bonus available!

Job Summary/Overall Objectives

The Medical Assistant performs basic direct patient care activities, such as lab tests, treatments, and medication/immunization administration. These are performed under the direction of the Nurse and/or the physician in preparation for the patient's examination and treatment. The incumbent carries out clerical activities, quality control activities, performance improvement initiatives, etc. in support of the physician practice as assigned. This position also serves as a resource for the clerical/clinical staff in the practice. 

Essential Job Functions

  • Deliver direct and indirect patient care in accordance with hospital/physician practices policies, procedures, and protocols.
  • Assist to collects patient healthcare data, including VS, weight, chief complaint and pain assessment as directed.
  • Complete patient care treatments and testing as ordered.
  • Comply with completeness, accuracy and timeliness of documentation.
  • Prepare patients for examinations, treatments, and procedures.
  • Communicate pertinent information of actual or potential problems to the physician or nurse.
  • Perform clerical functions in support of patient care and office functions.
  • Answer telephone calls, taking accurate messages and relaying them to the appropriate staff.
  • Obtain and verify accurate patient demographic and insurance information entering it into the billing system.
  • Accurately enter codes, based on diagnosis given, and enters codes and charges into billing system.
  • Complete forms and letters necessary for continued patient care.
  • Provide for patient safety in compliance with hospital and physician practice policies.
  • Label all patient specimens with identifiers per policy.
  • Adhere to infection control process, including standard precautions, to reduce the risk of acquiring or transmitting infections.
  • Assist in continuous survey readiness or inspections and surveys.
  • Perform all quality control, monitoring functions and reports out of range information immediately to supervisor.
  • Consistently practice National Patient Safety Goals.
  • Knowledge of and/or ability to schedule surgery, procedures, and testing for patients.
  • Exit counseling which includes education, scheduling of testing and providing patients with necessary information.
  • Prepare charts for clinic sessions and obtain vital signs and weight.
  • Perform control studies and completes logbooks according to policy.
  • Perform phlebotomy procedures, reads the test results, and documents accordingly.
  • Prepare the exam rooms and stocks supplies daily.
  • Provide pre- and post-examination education and counseling.
  • Other duties as assigned.

Competency and Experience [Knowledge, Skills and Abilities]

Required Qualifications/Experience

  • High School Diploma, GED or next level of higher education.
  • Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
  • Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Preferred Qualifications/Experience

  • Previous outpatient office experience
  • Successful completion of Medical Assistant program or experience as a Medical Assistant for one (1) year OR Certified EMT/Paramedic under the National Registry of Emergency Medical Technicians.
  • Medical Assistant Certification preferred.

License, Certification & Clearances

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance
  • Northern Market: Family & Friends
  • Southern Market: Current Basic Life Support (BLS) approved curriculum of the American Heart Association (CPR and AED) program required.

Position Type/Expected Hours of Work

  • Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
  • Travel may be expected locally between System locations. 

Equal Employment Opportunity 

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

Disclaimer 

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Work Environment

Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

 

Physical Condition

Essential

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Extreme Heat

 

 

 

 

 

 

x

Extreme Cold

 

 

 

 

 

 

x

Heights

 

 

 

 

 

 

x

Confined Spaces

 

 

 

 

 

 

x

Extreme Noise(>85dB)

 

 

 

 

 

 

x

Mechanical Hazards

 

 

 

 

 

 

x

Use of Vibrating Tools

 

x

 

 

x

 

 

Operates Vehicle (company)

 

 

 

 

 

 

x

Operates Heavy Equipment

 

 

 

 

 

 

x

Use of Lifting/Transfer Devices

 

 

 

 

 

 

x

Rotates All Shifts

 

 

 

 

 

 

x

8 Hours Shifts

x

 

 

x

 

 

 

10-12 Hours Shifts

 

x

 

 

x

 

 

On-Call

 

 

 

 

 

 

x

Overtime(+8/hrs/shift; 40/hrs/wk)

 

x

 

 

x

 

 

Travel Between Sites

 

x

 

 

x

 

 

Direct Patient Care

x

 

x

 

 

 

 

Respirator Protective Equipment

 

x

 

 

 

x

 

Eye Protection

 

x

 

 

 

x

 

Head Protection (hard hat)

 

 

 

 

 

 

x

Hearing Protection

 

 

 

 

 

 

x

Hand Protection

x

 

x

 

 

 

 

Feet, Toe Protection

 

 

 

 

 

 

x

Body Protection

 

 

 

 

 

 

x

Latex Exposure

 

 

 

 

 

 

x

Solvent Exposure

 

 

 

 

 

 

x

Paint (direct use) Exposure

 

 

 

 

 

 

x

Dust (sanding) Exposure

 

 

 

 

 

 

x

Ethylene Oxide Exposure

 

 

 

 

 

 

x

Cytotoxic (Chemo) Exposure

 

 

 

 

 

 

x

Blood/Body Fluid Exposure

 

x

 

 

 

x

 

Chemicals (direct use) Exposure

 

 

 

 

 

 

x

Mist Exposure

 

 

 

 

 

 

x

Wax Stripper (direct use)

 

 

 

 

 

 

x

Non-Ionizing Radiation Exposure

 

 

 

 

 

 

x

Ionizing Radiation Exposure

 

 

 

 

 

 

x

Laser Exposure

 

 

 

 

 

 

x

Physical Demands

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Essential

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Bending (Stooping)

x

 

 

 

x

 

 

Sitting

x

 

 

x

 

 

 

Walking

x

 

 

x

 

 

 

Climbing Stairs

 

x

 

 

 

x

 

Climbing Ladders

 

 

 

 

 

 

x

Standing

x

 

 

x

 

 

 

Kneeling

 

X

 

 

 

x

 

Squatting (Crouching)

x

 

 

 

x

 

 

Twisting/Turning

x

 

 

x

 

 

 

Keyboard/Computer Operation

x

 

x

 

 

 

 

Gross Grasp

x

 

 

x

 

 

 

Fine Finger Manipulation

x

 

 

x

 

 

 

Hand/Arm Coordination

x

 

 

x

 

 

 

Pushing/Pulling(lbs. of force)

 

x

 

 

x

 

 

Carry

x

 

 

 

x

 

 

Transfer/Push/Pull Patients

 

x

 

 

x

 

 

Seeing Near w/Acuity

x

 

 

x

 

 

 

Feeling (Sensation)

x

 

x

 

 

 

 

Color Vision

x

 

x

 

 

 

 

Hearing Clearly

x

 

x

 

 

 

 

Pulling/Pushing Objects Overhead

 

x

 

 

x

 

 

Reaching Above Shoulder Level

 

x

 

 

x

 

 

Reaching Forward

 

x

 

 

x

 

 

Lifting Floor to Knuckle

x

 

 

 

20#

 

 

Lifting Seat Pan to Knuckle

x

 

 

 

20#

 

 

Lifting Knuckle to Shoulder

X

 

 

 

5#

 

 

Lifting Shoulder to Overhead

 

 

 

 

 

 

x

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

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Highmark Health

Medical Assistant - JRMC/Outpatient - Internal Medicine - FT

Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: Under the direction of the provider and as a member of the health care team, assists in coordinating the examination, treatment and health care planning for patients. Assists with other office functions to support patient care and office operations. Follows all established protocols, policies, procedures and standardized workflows. ESSENTIAL RESPONSIBILITIES: Using the team based approach, assists in the coordination of patient care under supervision of the health care provider. Prepares and rooms patients within the clinical practice setting according to standardized work flows. Accurately obtains patient vital signs, documents patient information, patient history, tobacco, and medication screening. May assist in the administration of depression screening tools. Completes annual wellness visit screenings. Reviews, updates and screens medication list in the EHR. Reviews social history with patient and updates record. If applicable, pends/''cues up'' orders for required age appropriate screenings, patient prescriptions, refills, or other orders based on AHN approved protocols. Performs back office testing following approved AHN protocols and policies. Assists providers with examination and procedures. May serve as a scribe with additional training. Provides follow up with patients at designated intervals via patient's preferred method (telephone, electronic, written) in accordance with provider instructions. Notifies patients of test results under the direction of provider in a timely manner. Prepares exam room for patient visit. Ensures adequate inventory of medical supplies. Ensures all patient treatment areas are at all times stocked with the appropriate supplies using established inventory standards. Cleans and sterilizes instruments per established AHN approved policy and manufacturer's guidelines. Accurately performs lab controls and equipment checks as assigned. Administers and accurately documents medications in accordance with policy and safe practice. Documents accurately in the electronic health record (EHR) according to established standards and work flows. Accurately performs clerical office functions and other duties as assigned. May require floating/travel between physician office locations. QUALIFICATIONS: Minimum High School / GED or Completion of a Medical Assistant Program Certification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire. Accepted Medical Assistant Certification (NHA, AAMA, AMT, NCCT, AMCA) Employees who have not met the above certification criteria may have the opportunity to sit for a company proctored certification exam when qualified. Preferred Associate's Degree Additional Employment Requirements: CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice