Medical Assistant

Virginia Garcia Memorial Health Center Cornelius, OR, US

If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply.

Job Summary: The role of the Medical Assistant I (MAI) is to work as a member of a multi-disciplinary team, performs delegated clinical and administrative duties within the supervising provider’s scope of practice consistent with the MA’s education training and demonstrated competency.

Essential Duties and Responsibilities:
Patient Flow Duties:
•    Review daily schedule and verify availability of supplies and working equipment for the day.
•    Prepare patient chart prior to appointment time.
•    Direct patient flow and room turnover in assigned areas.
•    Communicate with the patients and families and keep them informed of schedule delays.
•    Maintain cleanliness, inventory and preparedness of assigned exam rooms.
•    Provide assistance to patients that need help with ambulation or those dependent on a wheelchair or walker.
•    Communicate changes to patient’s schedule with the provider and team members.
•    Coordinate interpreter services as needed.
•    Communicate with families and patients to insure they understand flow and expectations for the visit.
•    Provide interpretation as requested.
•    Scheduling appointment as ordered by provider.

Direct Patient Care:
•    Perform vital sign, diagnostic tests and laboratory tests including waived lab test, venipuncture and specimen processing.
•    Accurately document medical information in patients’ records (flow sheet, progress notes, immunization records, growth charts, refill logs, etc.) lab logs and quality control logs.
•    Determine immunization status and administer immunization as needed.
•    Administer medication as ordered by providers.
•    Label prepackaged medication as directed by providers.
•    Determine type of appointment needed and prepare patient appropriately.
•    Assist providers with procedures.
•    Dispense information to patients as instructed by providers.
•    Call/fax refill request to the pharmacy as ordered by providers.

In-Direct Patient Care:
•    Check sharps containers daily, replacing when full.
•    Stock information pamphlets and forms in the clinic daily.
•    Stock exam rooms, nurse’s station, vaccine administration station and lab daily.
•    Organize and maintain clean and soiled utility rooms and storage areas.
•    Disinfect and sterilize equipment.
•    Maintain proper quality monitoring/control program for sterilization system.
•    Assist the front desk as needed to expedite check in of patients.
•    Clean and disinfect exam tables, counters, and equipment such as scales, toys and blood pressure cuff per VGMHC Infection Control Guidelines.
•    Assemble equipment and prepare trays for minor procedures.
•    Schedule appointments as ordered by provider.
•    Track patients’ records as directed by provider.

Clinic Expectations:
•    Report off to covering team member when leaving the floor for break, lunch or off duty.
•    Ability to problem solves issues in a team environment.
•    Assist other staff as requested.
•    Implement agreed upon changes in functions, policies and procedures.
•    Establish appropriate patient/clinic flow priorities and follow through to completion.
•    Ensure confidentiality of patients and staff.
•    Demonstrates cultural competency.
•    An enthusiastic learner with the ability to work quickly, accurately, independently, and under stressful conditions.
•    Participate in ongoing professional development and competency assessment, e.g. including but not limited to: attends educational classes appropriate to job development, communicating additional training needs to direct supervisor, attending staff meeting, orienting new staff, and cross-training for position in assigned or other areas.
•    Perform other duties requested by Supervisor.
•    Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

HIPAA Requirements:
The medical assistant I (MA) will have access to PHI during the course of his/her work activities. The MA I will use this information to prepare both patients and medical records for visits with the provider and to keep the flow of work going smoothly in the clinic. Applying the minimum necessary standard of HIPAA, the designated records sets to which this employee will have access include: the full medical record, and the scheduling and demographics functions of the practice management system in the view only mode.

Knowledge, Skills and Abilities Required:
•    Bilingual/bicultural proficiency in Spanish and English preferred.
•    Knowledge of medical terminology.
•    Ability to multi-task and set priorities in an ever-changing environment while maintaining a calm, professional environment.
•    Knowledge and skills through experience and/or training to be able to provide care appropriate to the age of patients served by the clinic.
•    Recognize own limitations and seek guideline/assistance appropriately.
•    Rotate to other clinics as needed within the guidelines of the union contract.

Education and Experience Required:
•    High school diploma or equivalent.
•    Completion of Medical Assistant training program and certification.
•    One-year previous medical assistant experience preferred.
•    Basic Life Support (BLS)/Cardio-Pulmonary Resuscitation (CPR) certification required, or ability to obtain within 30 days of hire

Behavioral Competencies:
Accountability
•    Role model VG’s mission, vision, and shared values
Customer-Focus
•    Listen to the voice of the customer and strive to delight them by exceeding their expectations
Teamwork
•    If someone needs help, help them
Initiative
•    Be innovative, apply fresh ideas, and continuously improve how you do your work
Confidentiality
•    Maintain strict confidentiality and respect the privacy of others
Ethical
•    Demonstrate integrity, honesty, and stewardship in all encounters at work
Respect
•    Demonstrate consideration and appreciation for co-workers and patients
Communication
•    Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others

Physical Requirements:
Percentage of time spent
•    Standing: 25%
•    Walking: 45%
•    Sitting: 25%
•    Lifting/Carrying: 5%
•    Physically demanding tasks: Must be able to lift/carry 40 lbs. – supplies.

Working Environment/Physical Hazards:
•    Work in well-lighted, ventilated environment.
•    Exposure to blood borne pathogens.
•    Exposure to potentially hazardous chemicals.

Equipment used:
Office equipment
•    Computer
•    Telephone
•    Fax
•    Copier
Medical equipment
•    Autoclave
•    Non-stress test
•    Fetal Doppler
•    EKG
•    Pulse oximeter
•    Audiometer
•    Nebulizer
•    O2 tank
•    Liquid nitrogen
•    Glucometer
•    Hemoglobin A1C
•    Cholesterol Screening Equipment
•    Hemoglobin Screening Equipment
•    Ultra sound machine

Immunization:
Staff member must meet immunizations requirements as stated in VGMHC’s immunization policy and state and federal guidelines.

Job description represents a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC’s Mission.

VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in the area of placement, promotion, transfer, rate of pay and termination.

Share this job

Related Jobs

Medical Assistant - Credentialed for ENT in East Portland (Gateway) and Gresham

The Oregon Clinic Portland, OR

$25.17 - $41.20 / hour

Make an Impact at The Oregon Clinic! Premium Benefits, Competitive Pay, and Inspiring Purpose Join us at The Oregon Clinic as a full-time Credentialed Medical Assistant. Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Ear, Nose & Throat East at Gateway Clinic, located in Northeast Portland and Ear, Nose & Throat Gresham. Each patient receives the highest value care tailored to their needs. Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic receive the highest value care tailored to their needs. Using excellent customer service and communications skills, your primary duties in this role include: Responsible for assisting the medical staff by collecting information, escorting patients to exam rooms, and preparing patients for examination. Assisting with procedures and performing specialty-related tests/monitoring. Scheduling appointments for new and established patients as needed. Provides health education and routine information related to medical treatments, procedures, and data collection. Utilizes EMR to process prescriptions, retrieve test results, and patient files. Updating records as needed. Assisting with the overall delivery of patient care in the department. Other duties as assigned. Salary: Hiring range, based on experience and credentials: Level I: $25.17-$34.05 per hour. Level II: $27.69-$37.46 per hour. Level III: $30.45-$41.20 per hour. Workdays: This role is located at Gateway Medical Office Building. Occasional travel coverage to our ENT Gresham Clinic located at Mt. Hood Professional Plaza will be required on an as-needed basis. Typical hours are Monday-Friday, (8:00 am-5:00 pm.) Qualifications that support success in this role are based on education, experience and values including: Minimum of one (1) year of previous experience as a Medical Assistant is strongly preferred. Specialty experience in ENT is a plus! Certification through a national agency such as AAMA, NCCT, etc. is required. Current CPR/BLS within 60 days of hire. ACLS may be required by specialty. Prior Electronic Medical Record (EMR) experience is preferred. Epic experience is a plus! Demonstrated ability to initiate, work independently, and effectively multitask. Excellent attendance and work ethic. Positive attitude and desire to be a team player. Ability to communicate professionally and effectively with patients, physicians, and other team members. A commitment to patient-focused care, privacy, and safety. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Make an impact in patient-focused healthcare. Look forward to coming to work and feel good about the work you do - apply today! Premium Benefits: Healthcare: Employee is 100% covered Medical, Dental, and Prescription Insurance Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options Work-Life Balance: Paid Time Off plus 9 paid holidays annually Wellness Support: Robust wellness program and employee assistance services Commuter Benefits: 70% of Tri-Met transit pass covered Additional Perks: Employee discounts and optional benefits like Pet Insurance Patients and peers recognize The Oregon Clinic as a top regional healthcare provider and employer. We are: Guided by our values of dedicating to excellence, compassionate and joyful connection, inclusive collaboration, listening humbly, and leading with integrity. The largest physician-owned, multi-specialty medical and surgical practice in Oregon with a team of 1,500 team members across 30 specialties and our business office. Dedicated to providing the highest value care tailored to the needs of each unique patient. Proud to be consistently ranked by our employees as a Top 10 Workplace by The Oregonian . Our Commitments: Diversity, Equity, & Inclusion: We are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. Our goal is for patients, physicians, and team members to see and feel diversity, equity, safety, and inclusion in all aspects of their interactions with TOC clinics and administration. A safe workplace: We are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings.

CMA

Outpatient

2 months ago

Medical Assistant I

Virginia Garcia Memorial Health Center McMinnville, OR

At Virginia Garcia Memorial Health Center, we honor all members of our community and acknowledge the dignity of each person we serve. Our purpose is to provide high quality, comprehensive primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farm workers and a view to removing barriers to health care. We strive to provide an environment that welcomes and values the people we employ and serve. If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply. Job Summary: The role of the Medical Assistant I (MAI) is to work as a member of a multi-disciplinary team, performs delegated clinical and administrative duties within the supervising provider’s scope of practice consistent with the MA’s education training and demonstrated competency. Essential Duties and Responsibilities: Patient Flow Duties: • Review daily schedule and verify availability of supplies and working equipment for the day. • Prepare patient chart prior to appointment time. • Direct patient flow and room turnover in assigned areas. • Communicate with the patients and families and keep them informed of schedule delays. • Maintain cleanliness, inventory and preparedness of assigned exam rooms. • Provide assistance to patients that need help with ambulation or those dependent on a wheelchair or walker. • Communicate changes to patient’s schedule with the provider and team members. • Coordinate interpreter services as needed. • Communicate with families and patients to insure they understand flow and expectations for the visit. • Provide interpretation as requested. • Scheduling appointment as ordered by provider. Direct Patient Care: • Perform vital sign, diagnostic tests and laboratory tests including waived lab test, venipuncture and specimen processing. • Accurately document medical information in patients’ records (flow sheet, progress notes, immunization records, growth charts, refill logs, etc.) lab logs and quality control logs. • Determine immunization status and administer immunization as needed. • Administer medication as ordered by providers. • Label prepackaged medication as directed by providers. • Determine type of appointment needed and prepare patient appropriately. • Assist providers with procedures. • Dispense information to patients as instructed by providers. • Call/fax refill request to the pharmacy as ordered by providers. In-Direct Patient Care: • Check sharps containers daily, replacing when full. • Stock information pamphlets and forms in the clinic daily. • Stock exam rooms, nurse’s station, vaccine administration station and lab daily. • Organize and maintain clean and soiled utility rooms and storage areas. • Disinfect and sterilize equipment. • Maintain proper quality monitoring/control program for sterilization system. • Assist the front desk as needed to expedite check in of patients. • Clean and disinfect exam tables, counters, and equipment such as scales, toys and blood pressure cuff per VGMHC Infection Control Guidelines. • Assemble equipment and prepare trays for minor procedures. • Schedule appointments as ordered by provider. • Track patients’ records as directed by provider. Clinic Expectations: • Report off to covering team member when leaving the floor for break, lunch or off duty. • Ability to problem solves issues in a team environment. • Assist other staff as requested. • Implement agreed upon changes in functions, policies and procedures. • Establish appropriate patient/clinic flow priorities and follow through to completion. • Ensure confidentiality of patients and staff. • Demonstrates cultural competency. • An enthusiastic learner with the ability to work quickly, accurately, independently, and under stressful conditions. • Participate in ongoing professional development and competency assessment, e.g. including but not limited to: attends educational classes appropriate to job development, communicating additional training needs to direct supervisor, attending staff meeting, orienting new staff, and cross-training for position in assigned or other areas. • Perform other duties requested by Supervisor. • Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). HIPAA Requirements: The medical assistant I (MA) will have access to PHI during the course of his/her work activities. The MA I will use this information to prepare both patients and medical records for visits with the provider and to keep the flow of work going smoothly in the clinic. Applying the minimum necessary standard of HIPAA, the designated records sets to which this employee will have access include: the full medical record, and the scheduling and demographics functions of the practice management system in the view only mode. Knowledge, Skills and Abilities Required: • Bilingual/bicultural proficiency in Spanish and English preferred. • Knowledge of medical terminology. • Ability to multi-task and set priorities in an ever-changing environment while maintaining a calm, professional environment. • Knowledge and skills through experience and/or training to be able to provide care appropriate to the age of patients served by the clinic. • Recognize own limitations and seek guideline/assistance appropriately. • Rotate to other clinics as needed within the guidelines of the union contract. Education and Experience Required: • High school diploma or equivalent. • Completion of Medical Assistant training program and certification. • One-year previous medical assistant experience preferred. • Basic Life Support (BLS)/Cardio-Pulmonary Resuscitation (CPR) certification required, or ability to obtain within 30 days of hire Behavioral Competencies: Accountability • Role model VG’s mission, vision, and shared values Customer-Focus • Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork • If someone needs help, help them Initiative • Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality • Maintain strict confidentiality and respect the privacy of others Ethical • Demonstrate integrity, honesty, and stewardship in all encounters at work Respect • Demonstrate consideration and appreciation for co-workers and patients Communication • Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others Physical Requirements: Percentage of time spent • Standing: 25% • Walking: 45% • Sitting: 25% • Lifting/Carrying: 5% • Physically demanding tasks: Must be able to lift/carry 40 lbs. – supplies. Working Environment/Physical Hazards: • Work in well-lighted, ventilated environment. • Exposure to blood borne pathogens. • Exposure to potentially hazardous chemicals. Equipment used: Office equipment • Computer • Telephone • Fax • Copier Medical equipment • Autoclave • Non-stress test • Fetal Doppler • EKG • Pulse oximeter • Audiometer • Nebulizer • O2 tank • Liquid nitrogen • Glucometer • Hemoglobin A1C • Cholesterol Screening Equipment • Hemoglobin Screening Equipment • Ultra sound machine Immunization: Staff member must meet immunizations requirements as stated in VGMHC’s immunization policy and state and federal guidelines. Job description represents a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC’s Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in the area of placement, promotion, transfer, rate of pay and termination.

CMA

Outpatient

3 days ago

Medical Assistant, McMinnville, OR

Praxis Health McMinnville, OR

West Hills Family Care , part of Praxis Health, is looking for a friendly and energetic Medical Assistant with outstanding people skills to join our team. Qualified candidates will have a collaborative team spirit and a willingness to support the needs of our patients as well as the goals of the job and the team. Why Join Us? A consistent schedule Comprehensive benefits, including medical, dental, vision, 401(k) with match, and paid time off A collaborative, patient-focused environment where your skills are valued Watch this short video that shows why the Praxis Health family is so special. Please click here: https://youtu.be/MrNWtn42prY About the Role As a Medical Assistant , you will play a key role in supporting providers and ensuring seamless patient care. Your responsibilities will include: ✔ Rooming patients quickly and efficiently ✔ Performing Electrocardiogram (EKG) procedures and vital sign measurement ✔ Updating medical records ✔ Assisting with minor procedures and administering injections ✔ Supporting patients through their visit, including discharge and follow-ups ✔ Managing medical supplies and ensuring a clean work environment Minimum Qualifications ✅ High School diploma or General Equivalency Diploma (GED) ✅ Medical Assisting diploma from an accredited vocational institution or a community college program preferred ✅ At least 1 year of experience as a Medical Assistant or CNA ✅ Ability to multi-task and provide support to multiple providers ✅ Strong customer service skills and attention to detail ✅ BLS certification (or willing to obtain within 30 days of hire) ✅ Experience with electronic medical records (EMR) preferred About Our Company Praxis Health is a family of medical groups providing high-quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff. The Praxis family approach is dynamically different from other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs. We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting-edge. Come see how healthcare is done right! General Physical Requirements While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit and stoop, kneel, or crouch. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Work Environment: Combination of medical office and exam/procedure room settings. OSHA Category This position performs tasks that involve exposure to blood, body fluids, and/or tissues. All employees performing these duties are offered the opportunity to receive the Hepatitis-B vaccination series.

Medical Assistant - Credentialed or Non-Credentialled with Limited X-Ray for Foot & Ankle in NE Portland (Part-Time)

The Oregon Clinic Northeast Portland, OR

$22.65 - $41.20 / hour

Make an Impact at The Oregon Clinic! Premium Benefits, Competitive Pay, and Inspiring Purpose Join us at The Oregon Clinic as a Part-Time Credentialed Medical Assistant (24-30 Hours per week). Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Foot & Ankle Clinic, located in North Portland. Each patient receives the highest value care tailored to their needs. Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic Foot & Ankle Clinic receive the highest value care tailored to their needs. Using excellent customer service and communications skills, your primary duties in this role include: Responsible for assisting the medical staff by collecting information, escorting patients to exam rooms, and preparing patients for examination. Assisting with procedures and performing specialty-related tests/monitoring. Scheduling appointments for new and established patients as needed. Limited X-ray (Podiatry) Updating records as needed. Assisting with the overall delivery of patient care in the department. Other duties as assigned. Salary: Hiring range, based on experience and credentials : Medical Assistant: Level I: $22.65-$30.65 per hour. Level II: $23.91-$32.35 per hour. Credentialed Medical Assistant: Level I: $25.17-$34.05 per hour. Level II: $27.69-$37.46 per hour. Level III: $30.45-$41.20 per hour. Workdays: This role is primarily located at the Broadway Medical location at 4212 NE Broadway, with coverage at the Providence Professional Plaza, Suite 101, Portland, OR 97213. Typical hours are 24-29 hours per week, and workdays are Tuesday, Wednesday, and Thursday. (8:00 am-5:00 pm). Qualifications that support success in this role are based on education, experience, and values, including: Minimum of one (1) year of previous experience as a Medical Assistant is required. Specialty Care Podiatry experience is a strong plus! Certification through a national agency such as AAMA, NCCT, etc. is preferred but not required. Limited X-Ray license certification is required. (LMXO) Current CPR/BLS within 60 days of hire. ACLS may be required by specialty. Prior Electronic Medical Record (EMR) is preferred. EPIC experience is a plus! Excellent attendance and work ethic. Positive attitude and desire to be a team player. Ability to communicate professionally and effectively with patients, physicians, and other team members. A commitment to patient-focused care, privacy, and safety. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. Make an impact in patient-focused healthcare. Look forward to coming to work and feel good about the work you do - apply today! Premium Benefits: Healthcare: Part-Time Employees are 50% covered Medical, Dental, and Prescription Insurance Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options Work-Life Balance: Paid Time Off plus 9 paid holidays annually Wellness Support: Robust wellness program and employee assistance services Commuter Benefits: 70% of Tri-Met transit pass covered Additional Perks: Employee discounts and optional benefits like Pet Insurance Patients and peers recognize The Oregon Clinic as a top regional healthcare provider and employer. We are: Guided by our values of dedicating to excellence, compassionate and joyful connection, inclusive collaboration, listening humbly, and leading with integrity. The largest physician-owned, multi-specialty medical and surgical practice in Oregon with a team of 1,500 team members across 30 specialties and our business office. Dedicated to providing the highest value care tailored to the needs of each unique patient. Proud to be consistently ranked by our employees as a Top 10 Workplace by The Oregonian . Our Commitments: Diversity, Equity, & Inclusion: We are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. Our goal is for patients, physicians, and team members to see and feel diversity, equity, safety, and inclusion in all aspects of their interactions with TOC clinics and administration. A safe workplace: We are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings.

Certified Medical Assistant

GoHealth Urgent Care Evergreen, OR

You’re more valuable than ever – And that’s just how we’ll make you feel. Job Relationships Responsible to: Manager, Regional Operations or On-Site Manager Assignments received from: Manager, Regional Operations, Team Leader, On Site Manager Positions supervised: None Job Summary In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability. Job Requirements Education Graduate of a Medical Assistant Program preferred 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred High school diploma or equivalent required Work Experience Medical Assistant experience preferred for Graduate of a Medical Assistant Program OR 2+ years of Medical Assistant experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred Knowledge of medical terminology strongly preferred Required Licenses/Certifications Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA). One of the following certifications is required at the time of hire: CCMA- Certified Clinical Medical Assistant (verified through NHA, National Health career Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals) Graduate of an Accredited School of Nursing or LPN, LVN or RN EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant *MA in WA State: must hold: 1) Certified MA (AAMA, NCCT, CMA, RMA) and WA certificate. (* Requires application with WA as "Certified MA"), OR 2) Registered MA (* Requires application with WA as "Registered MA) *MA in CA State: must hold: 1) Graduate of MA school needed + Certified OR, 2) MA must receive additional internal training either by graduating from MA school or receive training under Physician, NP, PA, etc. Core Competencies: Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation. Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed. Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. Additional Knowledge, Skills, and Abilities Preferred None Essential Functions Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job. Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence Ensure reception is well maintained Conduct courtesy call-backs for patient follow-up. Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. All other duties as assigned. Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. Set up email alerts as new job postings become available that meet your interest! All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.