Medical Assistant

GoHealth Urgent Care Clemmons, NC, US

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Medical Assistant

Pay Range: $19.00 – $24.25 per hour

About Us

Novant Health and GoHealth Urgent Care have partnered to deliver high‑quality urgent care services across Charlotte, Winston-Salem, and Asheville, NC. We focus on creating an effortless patient experience, a welcoming culture of care, and seamless integration with our health system partners.

Position Summary

The Medical Assistant supports urgent care providers with clinical and administrative tasks, including patient intake, vitals, testing, procedures, room preparation, and EMR documentation. This role delivers a high‑quality, customer‑focused experience in a fast‑paced care setting.

Essential Functions

Register patients, verify insurance, and collect co-pays
Schedule appointments and coordinate specialist referrals
Respond to patient inquiries and provide care status updates
Communicate patient flow and assist with patient preparation
Record medical history and obtain vital signs
Perform point-of-care testing (flu, strep, ECG)
Perform phlebotomy and administer injections
Prepare, clean, and restock exam rooms
Update EMR and scan documents
Answer phones and manage general administrative tasks
Conduct patient follow-up and maintain reception area
Complete opening and closing procedures, including cash-out
Conduct daily equipment checks and submit repair tickets
Perform additional duties as assigned

Knowledge, Skills & Abilities

Proficiency in Medical Assistant duties
Strong typing and computer skills
Proficient with Microsoft Word and Excel
Detail oriented with strong task management
Excellent written and verbal communication skills
Ability to work effectively with diverse populations
Strong team collaboration skills

What We Offer

Career advancement opportunities, including leadership and clinical education pathways
EMR training and mentorship from providers and market leadership
Competitive compensation and monthly bonus program
5 weeks of paid time off
Comprehensive benefits: medical, dental, vision, disability, life, and 401(k) with employer match

Requirements

High School Diploma required
Graduate of a Medical Assisting Program preferred
Basic Life Support (BLS) certification required at hire (AHA or ARC)

Certification Requirements

One of the following certifications is required:

CCMA – Certified Clinical Medical Assistant (NHA)
CMA – Certified Medical Assistant (AAMA or CHP)
RMA – Registered Medical Assistant (AMT, AAH, or ARMA)
NCMA – National Certified Medical Assistant (NCCT)
NRCMA – Nationally Registered Certified Medical Assistant (NAHP)

Certification Alternatives

Experience-Based Pathway (no MA certification at hire)

Candidates may qualify with:

A minimum of 3 years of Medical Assistant experience, AND
At least 1 of those years must be in a Hospital, Emergency Room, or Urgent Care setting

Note: Must obtain an approved MA certification within 6 months of start date to remain eligible for continued employment.

Alternative Credentials Accepted at Hire

Graduate of an accredited Nursing Program, LPN, or RN
EMT (National Registry of Emergency Medical Technicians)
Paramedic (National Registry of Emergency Medical Technicians)
CNA – Certified Nursing Assistant

GoForward

Joining our team means access to modern clinical tools, innovative facilities, and meaningful opportunities to grow your career in a collaborative and supportive environment.

Set up email alerts as new job postings become available that meet your interest!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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