Medical Assistant - Float (Seasonal)

GoHealth Urgent Care Matthews, NC 28105, US

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Medical Assistant - Float (Seasonal, Up to 6 Months)

Employment Type

Seasonal Assignment (Up to 6 Months)

This is a seasonal position expected to last up to six (6) months. Based on performance, business needs, and position availability, there may be an opportunity for conversion to a regular long-term role within Novant Health-GoHealth Urgent Care.

About Us

Novant Health, one of the nation's leading healthcare providers, and GoHealth Urgent Care have partnered to provide connected, compassionate care across North Carolina.

At Novant Health-GoHealth Urgent Care, we are committed to:

Delivering an effortless and compassionate patient experience
Fostering a collaborative, team-oriented culture
Providing high-quality healthcare within the communities we serve

As we continue to grow, we are seeking dedicated healthcare professionals who are passionate about patient care and thrive in a fast-paced environment.

Why Join Us

Competitive hourly compensation
Opportunity to gain experience with a nationally recognized healthcare organization
Dynamic and supportive team environment
Exposure to both clinical and administrative functions
Potential opportunity for long-term employment based on performance and organizational needs
Meaningful work serving patients in your local community

Position Summary

The Medical Assistant - Float (Seasonal) plays a key role in supporting both clinical and front-office operations across multiple urgent care centers. This position works closely with providers to deliver high-quality patient care while ensuring efficient clinic flow and an exceptional patient experience.

This seasonal assignment is expected to last up to six months and offers valuable experience within a leading urgent care organization. High-performing team members may be considered for future permanent opportunities as they become available.

Key Responsibilities

Register patients and collect demographic, insurance, and eligibility information
Process co-pays and assist with patient scheduling
Prepare patients for examinations and accurately document medical histories
Obtain and record vital signs, including blood pressure, pulse, temperature, height, and weight
Perform point-of-care testing, including:
- Flu testing
- Strep testing
- Urinalysis
- EKGs
- Pregnancy testing
Communicate test results to providers
Perform venipuncture and prepare laboratory specimens
Clean, prepare, and stock examination rooms
Monitor and maintain medical supplies and inventory
Complete accurate and timely EMR documentation
Support front desk operations, patient communication, and phone management
Conduct patient follow-up calls as directed
Perform opening and closing clinic duties, including cash handling and reconciliation
Conduct equipment checks, quality control procedures, and basic troubleshooting
Adhere to all clinical, safety, compliance, and operational policies
Perform other duties as assigned

Minimum Qualifications

High School Diploma or equivalent required
Minimum of 1 year of Medical Assistant experience required
Current Basic Life Support (BLS) certification required at time of hire
- Certification must be obtained through the American Heart Association (AHA) or American Red Cross (ARC)
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
Ability and willingness to float between assigned centers within the market

Preferred Qualifications

Graduate of an accredited Medical Assisting program
Experience in:
- Urgent Care
- Emergency Department
- Hospital setting
Prior patient registration or front desk experience

Certification Requirements

Candidates with fewer than three (3) years of Medical Assistant experience must:

Hold an approved Medical Assistant certification, or
Obtain certification within twelve (12) months of hire

Accepted certifications include:

CCMA - Certified Clinical Medical Assistant (NHA)
CMA - Certified Medical Assistant (AAMA or CHP)
RMA - Registered Medical Assistant (AMT, AAH, or ARMA)
NCMA - National Certified Medical Assistant (NCCT)
NRCMA - Nationally Registered Certified Medical Assistant (NAHP)

Alternative Qualifications

Candidates may be considered without a Medical Assistant certification at the time of hire if they possess:

Three (3) or more years of Medical Assistant experience, and
One (1) or more years of experience in an Urgent Care, Emergency Department, or Hospital setting

Additional Accepted Credentials

The following credentials may be accepted in lieu of a Medical Assistant certification:

Licensed Practical Nurse (LPN)
Registered Nurse (RN)
Emergency Medical Technician (EMT)
Paramedic
Certified Nursing Assistant (CNA)

Additional Requirements

CPOE (Computerized Provider Order Entry) certification must be obtained within two (2) weeks of the start date

Knowledge, Skills & Abilities

Proficiency in Medical Assistant clinical duties
Strong phlebotomy and specimen collection skills
Experience performing point-of-care testing
Strong computer and documentation skills
Excellent attention to detail and organizational abilities
Ability to work independently and collaboratively
Strong verbal and written communication skills
Commitment to exceptional, patient-centered care
Ability to thrive in a fast-paced clinical environment

Additional Information

This job description is not intended to be all-inclusive. Duties, responsibilities, and requirements may be modified based on business needs.

This is a seasonal position expected to last up to six (6) months. While continued employment beyond the contract period is not guaranteed, successful team members may be considered for future permanent full-time or part-time opportunities based on performance, business needs, and position availability.

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At Novant Health-GoHealth Urgent Care , we are committed to: Delivering an effortless and compassionate patient experience Fostering a collaborative, team-oriented culture Providing high-quality healthcare within the communities we serve As we continue to grow, we are seeking dedicated healthcare professionals who are passionate about patient care and thrive in a fast-paced environment. Why Join Us Competitive hourly compensation Opportunity to gain experience with a nationally recognized healthcare organization Dynamic and supportive team environment Exposure to both clinical and administrative functions Potential opportunity for long-term employment based on performance and organizational needs Meaningful work serving patients in your local community Position Summary The Medical Assistant - Float (Seasonal) plays a key role in supporting both clinical and front-office operations across multiple urgent care centers. This position works closely with providers to deliver high-quality patient care while ensuring efficient clinic flow and an exceptional patient experience. This seasonal assignment is expected to last up to six months and offers valuable experience within a leading urgent care organization. High-performing team members may be considered for future permanent opportunities as they become available. Key Responsibilities Register patients and collect demographic, insurance, and eligibility information Process co-pays and assist with patient scheduling Prepare patients for examinations and accurately document medical histories Obtain and record vital signs, including blood pressure, pulse, temperature, height, and weight Perform point-of-care testing, including: Flu testing Strep testing Urinalysis EKGs Pregnancy testing Communicate test results to providers Perform venipuncture and prepare laboratory specimens Clean, prepare, and stock examination rooms Monitor and maintain medical supplies and inventory Complete accurate and timely EMR documentation Support front desk operations, patient communication, and phone management Conduct patient follow-up calls as directed Perform opening and closing clinic duties, including cash handling and reconciliation Conduct equipment checks, quality control procedures, and basic troubleshooting Adhere to all clinical, safety, compliance, and operational policies Perform other duties as assigned Minimum Qualifications High School Diploma or equivalent required Minimum of 1 year of Medical Assistant experience required Current Basic Life Support (BLS) certification required at time of hire Certification must be obtained through the American Heart Association (AHA) or American Red Cross (ARC) Ability to work a flexible schedule, including evenings, weekends, and holidays as needed Ability and willingness to float between assigned centers within the market Preferred Qualifications Graduate of an accredited Medical Assisting program Experience in: Urgent Care Emergency Department Hospital setting Prior patient registration or front desk experience Certification Requirements Candidates with fewer than three (3) years of Medical Assistant experience must: Hold an approved Medical Assistant certification, or Obtain certification within twelve (12) months of hire Accepted certifications include: CCMA - Certified Clinical Medical Assistant (NHA) CMA - Certified Medical Assistant (AAMA or CHP) RMA - Registered Medical Assistant (AMT, AAH, or ARMA) NCMA - National Certified Medical Assistant (NCCT) NRCMA - Nationally Registered Certified Medical Assistant (NAHP) Alternative Qualifications Candidates may be considered without a Medical Assistant certification at the time of hire if they possess: Three (3) or more years of Medical Assistant experience, and One (1) or more years of experience in an Urgent Care, Emergency Department, or Hospital setting Additional Accepted Credentials The following credentials may be accepted in lieu of a Medical Assistant certification: Licensed Practical Nurse (LPN) Registered Nurse (RN) Emergency Medical Technician (EMT) Paramedic Certified Nursing Assistant (CNA) Additional Requirements CPOE (Computerized Provider Order Entry) certification must be obtained within two (2) weeks of the start date Knowledge, Skills & Abilities Proficiency in Medical Assistant clinical duties Strong phlebotomy and specimen collection skills Experience performing point-of-care testing Strong computer and documentation skills Excellent attention to detail and organizational abilities Ability to work independently and collaboratively Strong verbal and written communication skills Commitment to exceptional, patient-centered care Ability to thrive in a fast-paced clinical environment Additional Information This job description is not intended to be all-inclusive. Duties, responsibilities, and requirements may be modified based on business needs. This is a seasonal position expected to last up to six (6) months. While continued employment beyond the contract period is not guaranteed, successful team members may be considered for future permanent full-time or part-time opportunities based on performance, business needs, and position availability. Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!