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Medical Behavioral RN Case Manager - Remote

UnitedHealthcare Everett, WA, US
$60,200 - $107,400 / year

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. 

 

The Optumcare Medical Behavioral Integration Nurse Case Manager (MBI NCM) is a direct clinical liaison between OptumCare/Care Delivery organization customers and the clinical network. This position integrates a collaborative process which assesses plans, implements, coordinates, monitors and evaluates options and services to meet the member's health needs, using education, communication and all available resources to promote quality, cost-effective outcomes.

 

If you are located in Washington, you will have the flexibility to work in the field/remotely* as you take on some tough challenges.

 

Primary Responsibilities:

  • Screens and identifies members with high-risk, long term chronic conditions who will benefit from care management services. Monitors utilization as needed. Referrals for cases may originate from various sources
  • Performs member evaluations and onsite visits as needed in multiple settings, including but not limited to: telephonic, member's homes, PCP/Specialists clinic, hospital, and skilled nursing facilities and provides feedback on planned interventions and outcomes of the plan of care
  • Performs comprehensive assessments, identifies and assists members with high-risk symptoms/diagnoses and/or members with multiple co-morbidities who will benefit from intervention and engaging in care management services, information is collected from the patient, caregiver(s), health care providers and other relevant parties as needed
  • Documents findings and develops individualized careplans in a concise/comprehensive manner compliant with documentation requirements and Center for Medicare and Medicaid Services (CMS) regulations
  • Utilizes advanced clinical skills to make effective decisions to meet the member's health, behavioral health and psychosocial needs, providing coaching, patient education, communication, and all available resources to promote quality and cost-effective outcomes
  • Documents patient/family status, diagnosis, medications, treatment plan, goals, interventions, evaluation results, observations and progress in electronic medical record/proprietary database in a timely and accurate manner
  • Advocates for members and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team
  • Integrates a collaborative approach by attending interdisciplinary team meetings with nurses, physicians and patient care coordinators regarding patient care as needed; Collaborates with providers to determine acuity of behavioral health concerns and refer members to appropriate community resources
  • Utilizes professional knowledge and critical thinking skills to facilitate MD consultation on complex and/or complicated cases
  • Applies Nursing/Counseling/Social Work theory, knowledge, professional ethics, methods, and interventions to improve member health and psychosocial functioning within the scope of licensure and job function
  • Manages assigned case load in an efficient and effective manner


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Active and unrestricted licenses
  • RN with 2+ years of experience
  • Proficient computer skills and good working knowledge of Microsoft Word
  • Proven ability to maintain direct and open communication with all levels of the organization
  • Proven ability to handle sensitive issues with members and providers in a confidential manner according to HIPAA guidelines
  • Demonstrates initiative in achieving individual, team, and organizational goals and objectives
  • Demonstrated ability and flexibility to assume responsibilities and tasks in a constantly changing work environment
  • Ability to travel locally up to 75% of the time for patient home visits
  • Driver's License and access to reliable transportation

 

Preferred Qualifications:

  • 2+ years of experience in a related field-based case management     
  • Medical/Behavioral setting experience (i.e. hospital, managed care organization, or joint medical/behavioral outpatient practice)
  • Dual diagnosis experience with mental health and substance abuse
  • Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
  • Experience working with low-income populations
  • Experience working with the aged, blind or disabled
  • Clinical training experience
  • Proven excellent customer service skills
  • Proven excellent interpersonal and problem-solving skills
  • Demonstrated solid team player and team building skills
  • Demonstrated solid oral and written communication skills, specifically telephone skills
  • Demonstrated ability to function independently and responsibly with minimal supervision

 

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

 


UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Seattle Children’s Hospital Seattle, WA
$51.60 - $91.30 / hour
0.9FTE Day/Night Rotating - NICU RN 6 weeks on Days and 6 weeks on Nights. 7AM-7PM and 7PM-7AM Up to $10,000 Sign on Bonus and Relocation assistance available. As an integral member of the Health Care Team, the RN functions within the Scope of Practice as defined by the State, the ANA Scope and Standards for Pediatric Nursing Practice, and adheres to Seattle Children's policies/procedures and guidelines of care. Responsible for providing safe, family centered patient care. Using the Nursing Care Process, the RN is responsible for assessing, planning, implementing and evaluating patient care in a collaborative method with the patient and patient's family, significant others, and members of the health care team. May be required to provide supervision and delegation of tasks to Nurse Technicians, Licensed Practical Nurses, Certified Medical Assistants, Certified Nursing Assistants, and others as defined by the State Administrative Code. Assists in meeting Seattle Children's strategic goals by incorporating the initiatives to support the strategic plans into the daily work, i.e., Continuous Performance Improvement (CPI), Value Based Behaviors, Error Prevention, Patient Safety, Workforce Community and Connection etc. Required Education and Experience Graduate of an accredited school of nursing. Prior experience in a pediatric related health care setting, or a specific area of nursing, may be required for specific departments. Required Credentials Current Washington State RN License, or other current state license that the RN is required to work in. Current Basic Life Support (BLS) for Healthcare Providers is required for all positions at time of hire unless the incumbent possesses a current appropriate Life Support Education required for their practice area (refer to requirements per practice area below.) BLS must be maintained in current status until the incumbent obtains the appropriate Life Support Life Support Education required for their practice area (refer to requirements per practice area below) NOTE: Pediatric Emergency Assessment, Recognition and Stabilization (PEARS), and Pediatric Advanced Life Support (PALS) will be accepted in lieu of BLS for Healthcare Providers. ACLS will not be accepted as a substitute to the requirements listed above. Employees are responsible for any costs (including time away from work) associated with obtaining PALS or PEARS certification if it is not a requirement of the position. Nurses working in the following areas are required to successfully obtain PALS within 3 months of employment, and subsequently maintain at all times:Cardiac Intensive Care Unit, Cath Lab & Special Procedures, Clinical Research Center, Critical Care Float, Emergency Department, Neonatal Intensive Care Unit, Pediatric Intensive Care Unit, Pediatric Transport Control, Radiology (including Interventional Radiology and Endoscopy Lab), Recovery Room (PACU) Excluding RNs working exclusively in fixed term contracts with no direct patient contact, Surgery (including Bellevue Surgery Center) As per the College of American Pathologists (CAP) and the Centers for Medicare and Medicaid Services (CMS), for nurses performing moderately complex point of care testing, a copy of a diploma or transcript of the highest level of academic achievement to be on record with Human Resources upon hire. For personnel trained outside of the U.S., records of diploma/transcript must provide documented equivalency evaluation by a foreign credentialing agency. Apheresis Services, Cardiac Intensive Care Unit, Cath Lab & Special Procedures, Critical Care Float, Emergency Room, Endocrinology/Diabetes Clinic, Home Care Services, Neonatal Intensive Care Unit, Pediatric Intensive Care Unit, Pediatric Transport Control, Radiology (including Interventional and Administration Preferred Bachelor’s degree in Nursing. Pediatric health care nursing experience. NICU exp Compensation Range $51.60 - $91.30 per hour Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Seattle Children’s offers annual incentive pay based upon performance that is commensurate with the level of the position. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors . Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Click here for more information.