LPN Clinical Coordinator

About Synergy HomeCare of Westchester

Synergy HomeCare of Westchester is a leading provider of personalized home care services for individuals and families. We are dedicated to improving the quality of life for our clients, promoting independence, and providing compassionate care. We’re seeking an experienced and visionary LPN Clinical Coordinator to join our leadership team and help drive clinical excellence, grow our census, and foster relationships within the healthcare community.

Position Overview

The LPN Clinical Coordinator supports the delivery of quality patient care by balancing administrative responsibilities with occasional fieldwork. This role serves as a liaison between patients, families and caregivers while ensuring compliance with New York State Department of Health regulations. The Clinical Coordinator is responsible for maintaining accurate documentation, timely communication and consistent coordination of patients needs including but not limited to coordinating with providers, supporting caregivers, assisting with audits and reinforcing agency policies to promote safe high-quality, compassionate care.

 Qualifications:

• Current Licensed Practical Nurse (LPN) license in good standing 

• Minimum (2) two to (3) three years of verifiable clinical experience in homecare, long-term care or similar setting preferred

• Prior experience in a supervisory or care coordination role strongly preferred

• Willing to meet with and speak with patients, their family, and their medical professionals to develop, update and maintain proper care plans.

• Experience with electronic health records (EHR) and care management systems is preferred.

• Able to manage both field and office responsibilities 

• Strong communication and PC skill

Responsibilities

• Performs or supervises case management activities for the individual patients, including but not limited to, assessments, patient/family teaching and development and updating of the care plan or paraprofessional task sheet under RN supervision.

• Assist with intake of new patients including but not limited to confirming demographics, emergency contacts and provider information

• Coordinates with home office staff to ensure the appropriate assignment of personnel to meet the specific need of an individual client.

• Answer incoming phone calls from prospective clients and perform initial care assessments of incoming client as needed under RN supervision

• Build and maintain relationships with clients, community agencies, and professional organizations. 

• Audit and review patient charts for compliance and obtain the necessary physician orders for the home care cases as required by State regulations.

• Ensures that changes in the patient’s medical or mental condition are reported to the attending physician and to Agency employees involved in the patient’s care.

• Coordinates arrangements with other health care and equipment providers to assure continuity of care and adherence to the patient’s care plan.

• Maintains compliance to all agency clinical and administrative policies, procedures and regulatory requirements.

• Assist with evaluating and supervising all professional and ancillary homecare staff for conformity with Agency policies and procedures, professional standards of home health care, state health statutes and home care requirements.

• Maintains clinical records in accordance with Agency policy as well as state and federal regulations.

• Participates in quality improvement activities and evaluations of the Agency.

 Key Competencies:

• Leadership: Ability to inspire, and lead while fostering a culture of compassion and care excellence.

• Business Acumen: Understands how to drive business growth through relationship-building, strategic planning, and operational efficiency.

• Clinical Expertise: Deep knowledge of home care, geriatric care, and chronic condition management.

• Communication: Excellent communication skills, able to present ideas and build relationships with both office staff and healthcare professionals.

• Client-Centered Focus: Demonstrates a strong commitment to improving client outcomes and satisfaction.

• Problem Solving: Ability to analyze clinical and operational challenges and develop creative solutions.

   

Benefits:

• Competitive salary and bonus opportunities tied to agency growth and performance.

• Health, dental, and vision insurance.

• Paid time off and holidays.

• Opportunities for professional development and continuing education.

• A dynamic, supportive, and collaborative work environment.