RN Manager/Supervisor Full-time
Boston Health Care for the Homeless Program

RN Manager, Nights

Boston Health Care for the Homeless Program Boston, MA, US
Who We Are:
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.

From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.

Job Summary:
**NOW OFFERING A $4,000 SIGN ON BONUS***
Hours: Part-time; 36 Hours Per Week, includes weekend requirement
Union: None
Union Name: None
Patient Facing: Yes
Are you looking for your next RN leadership role!
 Boston Health Care for the Homeless Program is seeking a Registered Nurse Manager to join our respite leadership team to coordinate and expedite the clinical operations of a multi-disciplinary team to ensure
an exceptional patient experience. In this role, the RN Manager will be responsible for facilitating an appropriate response to the access and needs of patients in alignment with practice-based resources. The RN Manager will react to the immediate operational needs of the practice while supervising and directing other members of the interdisciplinary team and developing strong collaborative relationships across roles, disciplines and departments to further the coordination and advancement of care of patients to ensure patient needs are addressed.

Responsibilities:
1. Leadership: Coordinates and expedites clinical operations including, but not limited to:
  • Directs, delegates, and monitors quality of care delivered by the health care team; functions within and across interdisciplinary teams in a manner that promotes coordination, mutual respect and timely response to the patient's health care needs.
  • Recognizes the impact of systems on health care delivery. Facilitates development of workflows and pathways that ensure the coordination of care across all settings with particular attention to transitional needs.
  • Facilitates huddles, promotes and models effective, respectful communication; utilizes a critical thinking approach to problem solve and make decisions; identifies and evaluates operational clinical needs and resolves concerns early; occasionally participates on committees or broader organizational initiatives as required; role models and facilitates change within the health care team to respond to emerging practice and organizational needs.
  • Fosters and implements innovative thinking to create alternative solutions; manages all resources to support optimal care of respite patients, telephonically and electronically including: Epic, MatrixCare, and other care delivery models.
  • Models and promotes health care team building and leadership skills. Applies leadership skills to facilitate effective team functioning and operations of the department; develops strong collaborative relationships across roles and departments with a focus to ensure timely access of emerging needs of patients are addressed.
2. Management: Provides clinical oversight and support as needed to respite nursing department staff in collaboration with the Nursing and Medical Directors.
  • Manages changes in Nurse/Respite Aide staffing schedule and appropriately adjusts resources to ensure patient care and operational needs of the facility are met; authorizes hours worked by respite nursing department staff, including any overtime.  Direct recipient of sick and tardy calls for clinical staff.
  • Assumes accountability for evaluation of performance of RNs and Respite Aides under the delegation/direction of the DON/ADON; participates in the selection and supervision of staff; mentors new staff, assists with orientation and staff development needs.
  • Communicates directly with Facilities Manager for building/maintenance/housekeeping concerns.  Includes appropriate leadership personnel if necessary; provides leadership in the absence of the DON, acts as de facto site administrator during off shifts and evenings collaborating with security, facilities, and administration as needed. 
3. Quality and Safety:
  • Collaborates with Quality RN, Clinical Nurse Educator, and Respite Leadership in setting quality standards for nursing care and in the development of relevant policies and procedures.
  • Demonstrates ability to analyze, synthesize and apply data to drive optimal care delivery outcomes.
4. Clinical Care
  • Provides evidence-based, clinically competent nursing care in a culturally sensitive manner.
  • Performs all clinical tasks and responsibilities of the Respite RN as permitted by licensure, scope and institutional policy; performs skilled nursing tasks competently and demonstrates operational knowledge of procedures and equipment.
  • Screens referrals for admissions by managing electronic medical record work queue (Epic); considers acuity when assigning new admissions to clinical teams.
5. Technology:
  • Demonstrates technological literacy in using computerized information systems; facilitates and oversees staff use of health care technologies.
  • Accesses, evaluates and uses data and information from a wide range of resources.
Qualifications:
  • Commonwealth of Massachusetts RN license; Graduate of an approved school of nursing.
  • 3-5 years nursing experience preferred; leadership experience in nursing or related field preferred.
  • Experience working with underserved population preferred; continually updates clinical knowledge and skills through formal and informal education and review of the current literature.
  • Must be able to work well independently, have sound decision making skills, and work effectively with colleagues when required to make and facilitate complex decisions.
  • Excellent communication skills and a strong team player; must exercise a high degree of professional judgment within the scope of licensure.
  • Possess interpersonal skills and interact effectively across roles, teams and departments.
  • Ability to manage critical issues relating to patient care and changing organizational climate.
Compensation and Benefits:
**NOW OFFERING A $4,000 SIGN ON BONUS***
  • The compensation ranges from $42.60 - $68.15 per hour and increases based on years of experience.
  • BHCHP full-time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more.  Benefits are prorated for part-time employees.
 

Does this amazing opportunity interest you? Then we'd love to hear from you.

As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.

Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.

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Demonstrates professionalism and commitment to Teamwork at all times. If you would like to learn more about the RN Manager position before applying, please contact Asifa Nishat, Group Recruiter, by phone at 508-212-7157 (call or text) or by email at asifa.nishat@uhsinc.com. About Universal Health Services Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com . From Fortune , ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license. Qualifications Requirements Diploma or Degree in Nursing required. BSN preferred MA RN License Five (5) or more years of nursing experience, preferably in an inpatient psychiatric setting. Three (3) or more years in a nursing supervisory role. CPR Certificated required Knowledge of abnormal psychology and treatment procedures. Excellent crisis intervention skills. Demonstrated leadership skills including: delegation, staff coaching, employee relations, change facilitation and motivation. Superior ability to manage a milieu. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.