RN Clinical Coordinator

JOB DESCRIPTION

Job Profile Summary

This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Home Care Nurse duties: Assesses, plans, implements, and evaluates the care needs of a designated group of patients or provides nursing care and identified clinical support tasks within the scope of practice for achievement of the patient’s plan of care as directed. Provides professional nursing care to patients. Requires a nursing license. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. An experienced level role that applies practical knowledge of job area typically obtained through advanced education and work experience. Works independently with general supervision, problems faced are difficult but typically not complex, and may influence others within the job area through explanation of facts, policies and practices.

Job Overview

The position provides a supportive role to the clinical management team and performs a variety of duties in the coordination of the delivery of care to patients and families in their homes. Triages calls related to patient care, including physician orders, staff issues and other clinical issues.

Job Description

Minimum Qualifications:

1. Registered Nurse (RN)

2. Three (3) years of community health experience required or combination of at least one year of acute medical/surgical nursing experience and 2 years of home health experience required.

Preferred Qualifications:

1. Prior experience in telephone triage preferred.

Hours: Full-Time, 40hrs/week

Location: Lowell, MA

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

1. Provides effective coordination of clinical services, consistent with the objectives of agency.

2. Works closely with clinical staff to provide necessary services for patients and families in a timely manner, including the provision of direct patient care.

3. Communicates regularly with Clinical Managers as well as with the Clinical Director when issues arise relative to clinical practice or other performance related issues.

4. Demonstrates expertise and knowledge in a variety of areas, including, but not limited to: Current methods of care and treatment; Policies, procedures and protocols which are specific to the Agency; The Agency Infection Control Plan; A working knowledge of all reimbursement criteria; A working knowledge of all regulations; Has a working knowledge of the Medicare Conditions of Participation; and Assisting with individual caseload reviews or other audits as assigned by the manager or Clinical Director.

7. Assists with orientation and preceptor of clinical staff.

8. Demonstrates the clinical expertise needed to provide effective guidance to clinical staff related to patient visit frequency, skill and homebound status, and patient interventions.

9. Evaluates performance of each individual in relation to established standards in collaboration with the clinical manager.

10. Determines staff competency in a fair and consistent manner; provides direction as necessary, leads by example.

11. Works collaboratively with all disciplines, facilitating productivity, cooperation and efficient operations.

12. Assists in clinical manager’s and scheduling coordinator in appropriate coverage based on census, skill mix, geographic location, patient need and clinical capacity.

13. Triages calls from physician and follows through on required actions, including communication to field staff, changes in orders, scheduling prn visits, and f/u as clinical resource to clinical staff if needed.

14. Utilizing voice mail and e-mail, communicates with others, as necessary in an effective and efficient manner. Responds to inquiries in a timely manner. Documents appropriately.

15. Consults with Managers regularly, providing information about progress and concerns.

16. Provides documentation which is concise, accurate and informative, and which supports reimbursement.

17. Assists with reviews of clinical reports such as timelines of care and other audits as assigned by the Clinical Director.

18. Represents the Agency at community and/or professional organizations.

19. Practices in accordance with standards of care, policies, procedures, and scope of practice, demonstrating an awareness of regulatory guidelines.

20. Demonstrates a knowledge and understanding of what to report to the CEO or Chief Compliance Officer when concerns of corporate compliance arise.

21. Ensures compliance within guidelines set forth by regulatory agencies (DPH, ERISA etc.) and demonstrates compliance with Tufts Medicine Care at Home policies and procedures.

22. Practices confidentiality principles set by the agency and federal HIPAA/HITECH guidelines.

23. Participates in all mandatory in-services.

Physical Requirements:

1. While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.

2. The employee must regularly lift and/or move 25 lbs and occasionally lift and/or move up to 100 lbs.

3. The employee in this position frequently communicates internally and externally.

4. Must be able to exchange accurate information via phone, email and/or in person.

5. Specific vision abilities apply including close vision, distance vision and ability to adjust focus.

6. The noise level in the work environment is usually moderate.

7. While performing this job, the employee is exposed to weather conditions prevalent at the time.

Skills & Abilities:

1. Positive, enthusiastic, helpful personality.

2. Organized, able to set priorities and work effectively under pressure with minimal supervision.

3. In depth understanding of Medicare Conditions of Participation and PPS, and case management.

4. Strong planning, problem solving, decision-making, leadership, and motivational skills required.

5. Strong interpersonal skills. Ability to communicate effectively in writing and verbally with people of varied backgrounds

6. Ability to work with a multi-disciplinary team of home health clinicians

7. Computer skills and ability to use word processing, data base and systems applications, etc. preferred.

8. Ability to take initiative and make recommendations for improvement.

9. Ability to read/write and communicate in English.

10. Excellent interpersonal skills.

11. Ability to function well in very busy situations.

12. Responsible and reliable.

What We Offer

Competitive salaries & benefits
Medical, Dental and Vision benefits start day one
403(b) retirement with company match
Tuition reimbursement and continuing education support - Access to MedBridge for PT CEUs and licensure/certification support, reinforcing our commitment to ongoing clinical development.
Opportunities for career growth
Fleet car program - A unique offering that reduces personal vehicle burden and supports clinicians in the field.
Industry-Leading Safety Program – A one-of-a-kind Workplace Safety & Violence Prevention role dedicated to proactively addressing increasing safety concerns in healthcare settings. This program includes:
- AVADE de-escalation and self-safety training
- InvisaWear GPS-enabled safety devices
- Escort services to ensure staff safety in the field

About Care at Home:

Tufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert care where it’s needed most and so that we can bring wellness back to health care, one person at a time.

About Tufts Medicine

A healthcare system that works Tufts Medicine is more than a health system — we’re a community that empowers people to live their best lives by reimagining healthcare, advancing knowledge and pioneering discovery. Every team member plays an integral role in realizing our vision of creating the most equitable and frictionless healthcare experience in the world. Here, you’ll join an enthusiastic community that champions your growth and receive generous benefits to support you and your family’s well-being.

Tufts Medicine is an equal opportunity employer

At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.

The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.

Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.

Pay Range:

$87,360.00 - $98,603.60

based on full-time equivalent

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Tufts Medicine Boston, MA

$43.01 - $70.95 / hour

Job Profile Summary Tufts Medical Center is recognized by the ANCC Magnet Recognition Program® for excellence in nursing. Magnet® recognition is the highest and most prestigious credential a health care organization can achieve for nursing excellence and quality patient care. Magnet® recognition signals to nurses that the organization is committed to nursing. The nurses at Tufts Medical Center are integral to everything we do. They are often the ones patients interact with first, and sometimes the ones they interact with the most. It’s a critically important role, so our nurses are well-supported, well-respected, and very well-appreciated! There’s an intensity and a pace to be embraced. You will have responsibility and accountability the minute you pull on the scrubs. You need to be the kind of person who gives everything you've got. Our patients deserve the best. Our nurses give it to them. This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Clinical Nurse duties: Assesses, plans, implements, and evaluates the care needs of a designated group of patients or provides nursing care and identified clinical support tasks within the scope of practice for achievement of the patient’s plan of care as directed. Provides professional nursing care to patients. Requires a nursing license. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. A senior level role that requires advanced knowledge of job area typically obtained through advanced education and work experience. Typically responsible for: managing projects / processes, working independently with limited supervision, coaching and reviewing the work of lower level professionals, resolving difficult and sometimes complex problems. Job Overview The professional registered nurse possesses and applies the skills and knowledge necessary for the delivery and management of patient care from admission through discharge. The professional registered nurse is knowledgeable of current trends in healthcare including but not limited to advances in technology, pharmacology, treatment care modalities, quality and patient safety. The professional registered nurse serves as a patient and family advocate while facilitating a cooperative and collaborative environment among all health care providers. The professional registered nurse is responsible for the planning, delivery and management of patient/family centered care utilizing the nursing process and adhering to the standards of nursing practice embedded in research, evidence based practice and/or best practices. The professional registered nurse at Tufts Medical Center provides clinical excellence, which fosters and supports an environment central to our patient and family centered model of care. Job Description Minimum Qualifications: 1. Registered Nurse (RN) license . 2. Basic Life Support (BLS) certification . 3. Certifications (i.e. ACLS, PALS) relevant to the department and type of care being provided may be required. Preferred Qualifications: 1. Bachelor of Science in Nursing (BSN) 2. Specialty Nursing certifications. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1.Utilizes theoretical and evidence-based knowledge in partnering with patients and their families to assess, plan, implement and evaluate age appropriate care. 2. Assesses and collaborates with patient, family/significant others and other disciplines to: Identify expected outcomes based on synthesis of data and diagnosis; and identify cultural needs (i.e. language, etc) to develop a care plan that enhances the health care experience. 3. Plans and develops: Individualized outcomes-based care plans incorporating the patient and family’s readiness and barrier to learning; Orchestrates and validates a plan of care for each shift; Initiates interdisciplinary patient/family meetings to facilitate communication regarding the plan of care; Communicates and coordinates the patients discharge plan utilizing unit-based and community resources to ensure a seamless transition for the patient and their family; Ensures the plan of care utilizes principles and concepts of project, organizational or systems management. 4. Implements: The plan in a safe and timely manner; Documents the implementation and any modifications, including changes or omissions, of the identified plan; Collaborates with nursing colleagues and others to implement the plan; Utilizes evidence-based interventions and treatments specific to the diagnosis or problem; Provides and coordinates health teaching which is required by individuals, families and groups to maintain an optimal level of health; Documents per hospital and regulatory requirements/policies, all aspects of care, including but not limited to, treatments/procedures performed and patient response. 5. Evaluates: The effectiveness of the planned strategies in relation to patient responses and the attainment of expected outcomes and knowledge; Uses the evaluation process to update the plan of care as dictated by the patient response and/or if desired outcomes have not been achieved. 6. Demonstrates and applies the skill and judgement necessary to implement the nursing plan of care, nursing interventions and procedures necessary for the care of the patient and family based upon critical thinking skills and a spirit of inquiry. The plan of care is: Evidence based and utilizes research when appropriate; Incorporates new knowledge and strategies to initiate change in nursing care practices; Demonstrates the knowledge and skills necessary to provide age appropriate culturally and ethnically sensitive care to all patients and families. 7. Performs procedures and treatments using nursing knowledge and judgment, according to established unit/practice area guidelines and professional standards. 8. Safely administers and assesses the patient response to medication utilizing essential knowledge of pharmacology and Hospital and Department Standards of Care. 9. Maintains clinical competency with respect to technology and utilizes equipment in a safe manner. 10. Performs as an advocate and as an educator for patients and families. 11. Provides high quality in an efficient and a safe manner. The professional nurse utilizes data trends to support and improve clinical practice. 12. Participates in hospital and/or unit based patient safety and quality activities and uses principles to support and improve patient outcomes (unit-based, hospital-wide, The Joint Commission, NPSGs, NDNQI, Patient First and other local, state and federal patient safety initiatives. 13. Participates in performance improvement activities through data collection, analysis and evaluation. 14. Champions quality, safety, regulatory, and patient-family satisfaction. 15. Facilitates cooperative and collaborative relationships among the various disciplines and departments to ensure effective quality patient care delivery and to create a positive and professional work environment. Supports collaboration with nursing colleagues and other disciplines to implement plan of care by participation in nursing, physician, and case management reporting rounds. 16. Delegates responsibilities to others with an understanding of their roles, knowledge and capabilities 17. Influences others to achieve Service Excellence by: Establishing a climate for optimal patient care, mutually supportive collegial relationships, and professional development; Treating both internal and external customers with courtesy, respect and caring behavior; Promoting a safe, clean, therapeutic environment for patients, families and staff; Acknowledging cultural differences that exist among staff and patients; Identifying customer service needs on the unit; Presenting self in a professional and calm manner; Providing responsible and efficient use of resources. 18. Participates in professional development and lifelong learning activities that assist in developing and maintaining their continuing competence, enhance their professional practice and support achievement of their career goals including: Maintaining current licensure and adheres to the Massachusetts Nurse Practice Act; Assuming responsibility for participating in educational opportunities to support and meet clinical competency requirements; Seeking out educational and professional resources; Developing professionally as a self-directed, motivated learner; Seeking out advanced certification opportunities and ongoing education opportunities; Precepting and mentoring newly hired staff and nursing students; Investigating available technology and resources to apply evidence based practice and research into daily professional activities; Promoting leadership at the bedside as a delegator, collaborator, facilitator, and communicator; and Promoting unit and organizational growth through a shared governance model. 19. May assume charge nurse functions in collaboration with unit leadership; 20. Facilitates communication by: Seeking and sharing job-related information that supports a culture of respect and responsibility; Assuming responsibility and ownership for professional conduct; Accepting responsibility for positive and productive communication skills; Attending and actively participating in staff meetings (when unable to attend, accepts responsibility for reading staff meeting minutes); and Accepting responsibility for reading emails to keep current with unit and hospital based information. Physical Requirements: 1. Prolonged, extensive, or considerable standing/walking. 2. Lifts, positions, pushes and/or transfer patients and equipment. 3. Considerable reaching, stooping, bending, kneeling, crouching. 4. Frequent exposure to hazardous chemicals, sick patients, bodily substances, noise and possible exposure to radiation, lasers, electric shock, etc. 5. Regularly exposed to the risk of bloodborne diseases and other transmissible infections. 6. Contact with patients under wide variety of circumstances. 7. Subject to varying and unpredictable situations. 8. Handle emergency and crisis situations. 9. Subjected to irregular hours. 10. May have contact with hazardous materials. Skills & Abilities: 1. Possesses and applies the skills and knowledge necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process. 2. Ability to provide care for a designated group of patients according to unit guidelines and hospital policies, procedures and protocols. 3. Has the skills and knowledge to provide care to the age groups of the population served including: Knowledge of growth and development; Ability to interpret age specific data and response to care; and Provide age appropriate communication. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range : $43.01 - $70.95 based on full-time equivalent

Other

1 month ago

Registered Nurse, RN - Cardiovascular Center Suite

Tufts Medicine Boston, MA

$43.01 - $70.95 / hour

Company Description It takes a lot of very smart, hard-working and talented people to provide the level of care that we give to our patients. Tufts Medical Center is an internationally respected academic medical center and we pride ourselves not only on the sophistication of the care we deliver, but the compassionate way in which we provide it. And that starts with our employees. Job Description The professional registered nurse possesses and applies the skills and knowledge necessary for the delivery and management of patient care from admission through discharge. The professional registered nurse is knowledgeable of current trends in healthcare including but not limited to advances in technology, pharmacology, treatment care modalities, quality and patient safety. The professional registered nurse serves as a patient and family advocate while facilitating a cooperative and collaborative environment among all health care providers. The professional registered nurse is responsible for the planning, delivery and management of patient/family centered care utilizing the nursing process and adhering to the standards of nursing practice embedded in research, evidence based practice and/or best practices. The professional registered nurse at Tufts Medical Center provides clinical excellence, which fosters and supports an environment central to our patient and family centered model of care. PRINCIPLE DUTIES AND RESPONSIBILITIES Nursing Process : Utilizes theoretical and evidence-based knowledge in partnering with patients and their families to assess, plan, implement and evaluate age appropriate care. Assess: Collaborates with patient, family/significant others and other disciplines to identify expected outcomes based on synthesis of data and diagnosis Identifies cultural needs (i.e. language, etc) to develop a care plan that enhances the health care experience Plan: Develops individualized outcomes-based care plans incorporating the patient and family's readiness and barrier to learning Orchestrates and validates a plan of care for each shift Initiates interdisciplinary patient/family meetings to facilitate communication regarding the plan of care Communicates and coordinates the patients discharge plan utilizing unit-based and community resources to ensure a seamless transition for the patient and their family The plan of care utilizes principles and concepts of project, organizational or systems management Implement: Implements the plan in a safe and timely manner Documents the implementation and any modifications, including changes or omissions, of the identified plan Collaborates with nursing colleagues and others to implement the plan Utilizes evidence-based interventions and treatments specific to the diagnosis or problem Provides and coordinates health teaching which is required by individuals, families and groups to maintain an optimal level of health Documents per hospital and regulatory requirements/policies, all aspects of care, including but not limited to, treatments/procedures performed and patient response Evaluate: Evaluates the effectiveness of the planned strategies in relation to patient responses and the attainment of expected outcomes and knowledge The nurse uses the evaluation process to update the plan of care as dictated by the patient response and/or if desired outcomes have not been achieved Professional Performance: Clinical Practice : The professional registered nurse demonstrates and applies the skill and judgement necessary to implement the nursing plan of care, nursing interventions and procedures necessary for the care of the patient and family based upon critical thinking skills and a spirit of inquiry. The plan of care is evidence based and utilizes research when appropriate Incorporates new knowledge and strategies to initiate change in nursing care practices Demonstrates the knowledge and skills necessary to provide age appropriate culturally and ethnically sensitive care to all patients and families Performs procedures and treatments using nursing knowledge and judgment, according to established unit/practice area guidelines and professional standards Safely administers and assesses the patient response to medication utilizing essential knowledge of pharmacology and Hospital and Department Standards of Care Maintains clinical competency with respect to technology and utilizes equipment in a safe manner Performs as an advocate and as an educator for patients and families Quality: The professional registered nurse provides high quality in an efficient and a safe manner. The professional nurse utilizes data trends to support and improve clinical practice. Participates in hospital and/or unit based patient safety and quality activities and uses principles to support and improve patient outcomes (unit-based, hospital-wide, The Joint Commission, NPSGs, NDNQI, Patient First and other local, state and federal patient safety initiatives Participates in performance improvement activities through data collection, analysis and evaluation Champion for quality, safety, regulatory, and patient-family satisfaction Collaboration: Facilitates cooperative and collaborative relationships among the various disciplines and departments to ensure effective quality patient care delivery Maintains a collaborative work relationship with peers and colleagues in order to create a positive and professional work environment Supports collaboration with nursing colleagues and other disciplines to implement plan of care by participation in nursing, physician, and case management reporting rounds Delegates responsibilities to others with an understanding of their roles, knowledge and capabilities Service Excellence: The professional nurse influences others by establishing a climate for optimal patient care, mutually supportive collegial relationships, and professional development. Treats both internal and external customers with courtesy, respect and caring behavior Promotes a safe, clean, therapeutic environment for patients, families and staff Acknowledges cultural differences that exist among staff and patients Identifies customer service needs on the unit Presents self in a professional and calm manner Provides responsible and efficient use of resources Professional Development: The professional registered nurse participates in lifelong learning activities that assist in developing and maintaining their continuing competence, enhance their professional practice and support achievement of their career goals. The professional registered nurse maintains current licensure and adheres to the Massachusetts Nurse Practice Act Assumes responsibility for participating in educational opportunities to support and meet clinical competency requirements Seeks out educational and professional resources Develops professionally as a self-directed, motivated learner May assume charge nurse functions in collaboration with unit leadership Seeks out advanced certification opportunities and ongoing education opportunities Precepts and mentors newly hired staff and nursing students Investigates available technology and resources to apply evidence based practice and research into daily professional activities Provides leadership at the bedside as a delegator, collaborator, facilitator, and communicator Promotes unit and organizational growth through a shared governance model Communication: The professional registered nurse seeks out and shares job related information that supports a culture of respect and responsibility. Assumes responsibility and ownership for professional conduct Accepts responsibility for positive and productive communication skills Attends and actively participates in staff meetings. Accepts responsibility for reading staff meeting minutes when not able to attend Accepts responsibility for reading emails to keep current with unit and hospital based information Qualifications JOB KNOWLEDGE AND SKILLS Possesses and applies the skills and knowledge necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process. Ability to provide care for a designated group of patients according to unit guidelines and hospital policies, procedures and protocols. AGE SPECIFIC COMPETENCIES Has the skills and knowledge to provide care to the age groups of the population served including: Knowledge of growth and development Ability to interpret age specific data and response to care Provide age appropriate communication EDUCATION Bachelors Degree required, Bachelors Degree in Nursing strongly preferred. BLS & ACLS Certification required EXPERIENCE 2 years acute care experience. Cardiac care experience preferred. LICENSE Current Massachusetts Registered Nurse License PHYSICAL DEMANDS/WORKING CONDITIONS Prolonged, extensive, or considerable standing/walking Lifts, positions, pushes and/or transfer patients and equipment Considerable reaching, stooping, bending, kneeling, crouching Frequent exposure to hazardous chemicals, sick patients, bodily substances, noise and possible exposure to radiation, lasers, electric shock, etc. Regularly exposed to the risk of bloodborne diseases and other transmissible infections Contact with patients under wide variety of circumstances Subject to varying and unpredictable situations Handle emergency and crisis situations Subjected to irregular hours May have contact with hazardous materials At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range : $43.01 - $70.95 based on full-time equivalent