CMA Outpatient
Kaiser Permanente

Medical Assistant II

Kaiser Permanente Riverside, CA 92505, US
Job Summary:
Assists the provider with examinations, treatment and special procedures. Assists providers and other allied health personnel as directed by established policies and procedures.
Essential Responsibilities:

  • Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.

  • Assists physician with therapeutic and diagnostic patient care functions which may require sterile technique, enemas, removal or application of dressings (sterile or non- sterile), application of splints, cleansing, irrigating or prepping a wound or area for procedure.

  • Explains standard self-care procedures as directed by the provider.

  • Provides assistance in the exam room which is not limited to the following:

  • Positioning and draping the patient, assisting with minor surgical procedures by passing instruments in a sterile manner.

  • Assists the provider with therapeutic and diagnostic procedures such as sigmoidoscopy, cystoscopy, biopsy, lumbar puncture, paracentesis, thoracentesis, and other procedures; under the direct supervision of the provider.

  • Completes necessary arrangements/organization of the treatment room prior to performing the procedure.

  • Signing the consent form, set-up of the proper equipment for the procedure, and proper BSI precautions in cleaning and maintaining the instrument(s) used in the procedure.

  • Carries out physicians orders as directed by the provider, and initials all diagnostic test forms, lab slips.

  • Screens incoming calls taking appropriate action, relaying the information to not only the provider but also the answer, when directed by the provider, back to the member.

  • Charts and initials such action in the OMR.

  • Performs a variety of lab tests using the dip-stix method such as urine tests, pregnancy tests, and others as directed.

  • Prepares and delivers instruments for Central Service processing.

  • Utilizes effective communication and interpersonal relationship skills when interacting with other members of the health team or patients.

  • Displays tact and courteous behavior when working with staff and patients.

  • Actively participates in education programs and staff meetings that are scheduled by the department.

  • Maintains a clean work place.

  • Adheres to all Medical Center policies and procedures.

  • Participates and responds, when assigned, to Code Blue emergencies.

  • Promotes, ensures, and improves customer service to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service.

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