Registered Nurse, RN - Tele-ICU Critical Care

The Tele-ICU Registered Nurse provides virtual critical care support to ICU patients across multiple Novant Health facilities. Using real-time patient monitoring technology, electronic medical records, and video assessment tools, the Tele-ICU RN identifies clinical trends, recognizes signs of patient instability, and collaborates with bedside teams and intensivists to coordinate timely interventions.

This role serves as a vital liaison between remote critical care physicians and bedside ICU staff, supporting both routine patient care and emergency situations. The Tele-ICU RN contributes to remarkable patient outcomes through proactive communication, evidence-based practice, and strong interdisciplinary collaboration.

• Monitor critically ill patients remotely using telemedicine technology and advanced monitoring systems.
• Assess patient conditions through video technology and electronic medical records.
• Identify trends, recognize clinical deterioration, and communicate findings promptly to bedside teams.
• Collaborate with intensivists, physicians, advanced practice providers, and bedside nursing staff.
• Participate in daily interdisciplinary rounds and care planning.
• Facilitate communication of laboratory and radiology results.
• Enter and verify verbal and telephone orders in accordance with organizational policies.
• Utilize approved Critical Care Medicine protocols to support patient care and improve outcomes.
• Evaluate patient responses to interventions and recommend adjustments to the plan of care.
• Maintain accurate documentation while ensuring patient confidentiality and regulatory compliance.

We are seeking highly motivated nurses who thrive in a collaborative, technology-driven environment and demonstrate:

• Strong critical thinking and clinical assessment skills.
• Excellent communication and interpersonal abilities.
• A commitment to teamwork, accountability, and patient advocacy.
• Initiative, ownership, and a passion for continuous improvement.
• The ability to effectively prioritize and manage multiple patient populations.

• Education: 2 Year / Associate Degree, required. Graduate of an accredited school of nursing required. If your RN nursing license has been inactive, retired or lapsed for five years or more and you have not been licensed in another state during the last five years, successful completion of a Board approved refresher course is required prior to reactivating or reinstating your license. In order to be considered for current licensure status, you must apply for reinstatement within one year of completing the refresher course. 4 Year / Bachelors Degree, preferred. 
• Experience: 2 years, required. 
• Licensure/Certification: Current RN licensure in appropriate state, required. BLS Healthcare Provider, ACLS, required. Certified Critical Care RN (CCRN/CCRN-E) preferred; required within one (1) year of hire, preferred. 
• Additional Skills (required): Ability to successfully complete generic and department-specific skill validation and competency testing. Must demonstrate strong communication skills and sensitivity to patient needs.
• Additional Skills (preferred): Previous applicable progressive/telemetry and/or critical care/neuro clinical experience. Advanced computer and analytic skills including experience with electronic health record, data, abstraction and reporting. Process and quality improvement experience. Strong leadership skills such as autonomy, creativity, innovation, cooperation, loyalty, independent judgement, ability to delegate, adaptability, perseverance, high energy level, perceptive and strong work ethic. Tele-ICU RN must demonstrate excellent computer skills with the ability to multitask, including navigating and documenting in an EMR (Epic) while communicating with the patient and ICU bedside team using video (Zoom) and/or telephonic (Voalte) platform. The RN must have a broad clinical knowledge base of multiple conditions and expected outcomes, be able to demonstrate critical thinking skills and appropriate decision-making skills for the need of a patient. Maintaining knowledge of clinical best practice, issues, trends, technology, appropriate levels of care, and use of policies and procedures appropriately are essential. Previous clinical experience with CRRT, IABP, Artic Sun, and/or NICOM is preferred.

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.