Registered Nurse (RN) Supervisor - Primary Care

Dartmouth Hitchcock Medical Center Lebanon, NH, US

Overview

Clinical Nurse Supervisor - Primary Care & General Internal Medicine Clinics

40 hours per week

Responsible for patient flow and overall day to day operations that impact the care unit or department. Provides direct oversight of care to support patient and staff needs. Serves as a role model and leader to uphold institutional priorities, policies and practices.

These are just a few highlights of being a nurse at Dartmouth Hitchcock Medical Center and Clinics in New Hampshire.

We have loan repayment up to $20,000.
We offer Relocation Assistance and a Housing Coordinator to take on the burden of finding a home.
We offer generous tuition reimbursement.
We have a very popular "earned time" plan.
We have extensive CEU/Training programs.
Our 8,000 ft Patient Safety and Training Simulation Center is state-of-the-art.
Our nurses serve as central figures in the success of our system through our shared governance nursing model.
We offer a rigorous, research-focused environment.
Dartmouth Hitchcock's Nursing Continuing Education Council is accredited as a provider of continuing nursing. education by the American Nurses Credentialing Center.

Why are we so unique? We are a nationally recognized Academic Medical Center set right in the middle of the White Mountains of New Hampshire. We recognize that “quality of life” means different things to different people, but we are very confident you will love it here as we have beautiful, rural and suburban housing options, world-class primary, secondary, and graduate schools, hundreds of lakes, thousands of miles of hiking trails and some of the best skiing in the country. This all means you can be a happy nurse with more quality time with friends, family, pets or maybe just quiet hikes by yourself. Our idea of traffic in the “Upper Valley” of New Hampshire is a line on the ski mountain at the chair lift.

Read more about Dartmouth Health and why YOU should work here.

The Dartmouth Health system stretches over New Hampshire and Vermont and offers the quintessential New England experience. With no income or sales tax, this beautiful area combines history, industry, and business and has been ranked consistently as one of the best places in the US to live and work. Anchored by the academic Dartmouth Hitchcock Medical Center in Lebanon, NH, the system includes the NCI-designated Dartmouth Cancer Center, Dartmouth Health Children’s; member hospitals, and 30 Dartmouth Hitchcock ambulatory clinics across the region. With destinations like Boston, New York, the seacoast, and ski country within driving distance, the opportunities - both career and personal - truly make New Hampshire the ideal place to work and play.

Applicants are encouraged to visit our nursing career site to learn more and apply:

Please visit: https://dhnursing.org/nursing-careers/

Dartmouth Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, gender identity or expression, or any other characteristic protected by law.

Responsibilities

Collaborates and assist with operations by functioning as the first line supervisor to staff. Acts as a resource to staff to provide direct assistance or connect with appropriate resources.

Participates in performance management of staff members to including coaching, preparation of performance evaluations, and the performance management process. Initiates disciplinary action as appropriate.

Works with the staff to facilitate patient flow and to optimize clinical capacity. Determines when and how to flex staff schedules to provide clinical coverage.

Facilitates timely throughput to optimize clinical capacity within the organization.

Performs service recovery to promote patient and employee retention. Responds to staff and patient/family needs.

Addresses conflicts as they may arise. Assists/mediates discussions to maintain smooth operations.

Participates in institutional Quality and Patient Safety improvement initiatives, committees and projects.

Develops, plans, and coordinates the implementation and evaluation of orientation for new staff. Collaborates with the rest of the leadership team to assess and evaluate the clinical competence of department staff.

Performs other duties as required or assigned.

Qualifications

Graduate from an accredited Nursing program required.
Minimum of Bachelor’s Degree of Nursing (BSN) at time of hire.
2 years of progressive responsibility within designated setting.
Must obtain and maintain clinical competencies within assigned unit.
Excellent written, verbal, and computer skills required.
Demonstrates abilities with problem solving, leadership, communication, fiscal responsibility, and teamwork.

Required Licensure/Certifications

Licensed Registered Nurse with New Hampshire eligibility.
Current Basic Life Support (BLS) required.

Share this job

Related Jobs

Outpatient

Full-time

2 days ago

Quality Improvement & Safety Registered Nurse - Quality Assurance and Safety

Dartmouth Hitchcock Medical Center New London, NH

Overview The Quality Improvement and Safety RN leads and promotes clinical quality improvement and patient safety efforts throughout the organization. The role supports and promotes safe and high-quality patient care through systematic, coordinated and continuous approach to improvement. Quality Improvement & Safety RN works collaboratively with providers, organization leaders and staff to identify and enhance patient safety practices and to identify QI opportunities and assist the team in the improvements . The role works in coordination with the Quality Department and with primary care teams to ensure that contractual obligations with payers are met and projects are completed within specified timelines. Responsibilities include overseeing and coordinating payer activities and projects, participating in clinic-based projects, managing gap closure efforts for each assigned payer, representing program interests at meetings, assisting with updating documents, and reporting outcomes of project-based work. Additionally, the specialist reviews patient charts, conducts patient outreach to address care gaps as needed, and identifies workflow improvements Responsibilities Collaborates with staff and leadership to identify and implement key clinical quality and patient safety improvement initiatives: Provides back-up oversight to event reporting systems to assure review and follow up to promote clinical quality and patient safety; Completes investigative chart reviews and reports findings to the appropriate leaders; Evaluate clinical and operational data to identify performance gaps, measure key metrics, and benchmark against industry standards. Assists in the maintenance of processes which support improvement and safety, enable the collection, storage, and analysis of improvement and safety data, and enable compliance with external regulatory agency requirements; Identifies trends and significant safety issues and communicates them to the Director of Quality & Patient Safety; Assists with coordination of the Weekly Occurrence Review meeting and Regulatory activities, providing education, establishing and measuring outcomes for effectiveness; Uses clinical and operational knowledge in formal and informal consultation with individual staff, providers, clinicians, and managers, to address clinical quality and safety concerns. Provides education and acts as a support and resource to staff, providers and leadership related to Patient Safety: Must be knowledgeable regarding systems or process engineering principles and be able to communicate these principles to others; Develops educational materials and programs in conjunction with the Director of Quality and Patient Safety; Promotes a culture of patient safety throughout the organization; Design, implement, and lead evidence-based QI initiatives using standard methodologies like Plan-Do-Study-Act (PDSA) or Lean Six Sigma; Provide education regarding patient safety, system/process engineering, and regulatory to clinical and non-clinical staff during orientations, staff meetings, and in response to ad hoc requests for education from departments or in response to a particular request or need. Assists departments/units with performance improvement activities related to Patient Safety: In conjunction with the Director of Quality & Patient Safety and in collaboration with other department members, participates in and/or facilitates clinical adverse event evaluation and root cause analysis; Monitors, interprets and recommends action based upon identified risks related to Patient Safety; Provides oversight for sustainable process changes and recommends replication when appropriate; Communicates concerns, progress and results of interventions regarding patient safety to the Director and other appropriate personnel. Prepares materials and reports as requested by the Senior Leadership or the Director of Quality & Patient Safety. Works in coordination with the Quality Department and with primary care teams to ensure that contractual obligations with payers are met and projects are completed Performs other duties as required or assigned. Qualifications 5 years relevant work experience in clinical healthcare and quality Registered Nurse (NH RN license), Bachelor’s Degree preferred Certification in modern improvement methodology (Lean, Six Sigma, etc.) and/or Professional Project Management (PMP) and /or Healthcare Quality (CPHQ) preferred and/or Patient Safety (CPPS) preferred Understanding of CAH and other regulatory standards in healthcare preferred Ability to maintain confidentiality Strong interpersonal, and interdepartmental relational skills Ability to successfully manage unpredictable and rapidly changing work environments

Transitional Care Registered Nurse ( RN) - Family Medicine

Dartmouth Hitchcock Medical Center New London, NH

Overview Under the direction of the Associate Director of Ambulatory Nursing, this role serves to ensure safe and effective patient transitions across the patient care continuum, to include the hospital, rehabilitation facilities, skilled nursing facilities, and home. As a patient educator and advocate, this position helps improve communication with patients and caregivers, resulting in effective care transitions, improved self-management skills, and reduced readmission rates while ensuring patient-centered care. This role will support both New London Medical Group and Newport Health Center. Responsibilities Transitional Care Responsibilities Develop and implement individualized transitional care plans that address medical, social, psychosocial, and functional needs, ensuring continuity of care across all settings. Provide patient and caregiver education regarding diagnosis, treatment options, medication reconciliation, chronic disease symptom management, and available community resources. Serve as a patient advocate by identifying barriers to care, coordinating needed services, and ensuring concerns are addressed until resolution. Collaborate with interdisciplinary teams—including physicians, case managers, pharmacists, social workers, rehab staff, and community agencies to ensure unified, safe, and effective transitions. Maintain accurate documentation of patient encounters, transition plans, and required data elements in electronic medical records and/or dashboards. Participate in interdisciplinary meetings as the patient’s advocate, ensuring coordinated communication and alignment of care goals across providers. Identify opportunities for process improvement within transitional care workflows and collaborate with leadership to implement program enhancements. Establish and maintain positive working relationships with internal and external stakeholders to support seamless care coordination. Assist the patient with developing skills for improved self-management of their care and improved quality of life using shared clinical decision making. Responsible for assuring the patient and family needs are met when transitioning from one care setting to another, with an emphasis on improving communication and collaboration. Perform other duties as assigned to support departmental and organizational goals. Qualifications Graduate of an accredited School of Nursing 3 to 5 years related experience preferred (Ambulatory Nursing, Case Management, Transitional Care Management Experience) Required Licensure/Certifications REQUIRED LICENSE(S): • Licensed RN with NH eligibility

Transitional Care Registered Nurse (RN) - Family Medicine, Per Diem

Dartmouth Hitchcock Medical Center New London, NH

Overview As part of the New London Hospital Medical Group, ensures safe and effective patient transitions across the patientcare continuum. As a patient educator, advocate, and patient empowerment facilitator, this position providesinformation to the patient and/or caregiver resulting in effective care transitions, improved self-management skills,and enhanced communications between the patient and the healthcare team. Responsibilities Transitional Care Responsibilities Attends discharge planning meetings. Reviews the patient’s medical record and gathers clinical information from the current care delivery team and patient. Provides information to patients and caregivers about NLH post acute discharge plans. Collaborates with all members of the interdisciplinary team to develop a safe transitional plan to the next level of care. Ensures all clinical and personal transitional goals are met throughout. Advocates on behalf of the patient and the healthcare provider for needed patient resources and services. Provides written communication to the receiving clinician as the patient transitions from one level of care to the next. Contacts the patient’s PCP with each transition of care, providing a summary of the patient’s clinical status. Collaborates with the PCP to provide direction to enhance the effectiveness of the healthcare delivery team, including transitions across physical settings and to monitor and manage changes in health status. Maintains excellent documentation of patient encounter records. Enters specified data elements into electronic dashboard with each patient transition or discharge. Develops and maintains plan of care for NLH-based patients. Qualifications Graduate of an accredited School of Nursing 3 to 5 years related experience Case Management certification from accredited organization strongly preferred Required Licensure/Certifications REQUIRED LICENSE(S): • Licensed RN with NH eligibility

Full-time

2 weeks ago

RN (IPCU) - FT/72 Day Shift

Springfield Hospital Springfield, VT

$35.13 - $57.64 / hour

Description The Registered Nurse (RN) will: Provide nursing care to patients following the Scope and Standards of Nursing Practice, within the framework of the Department of Nursing, and in conjunction with Specialty-Specific Standards of Patient Care. Utilize the Nursing Process to make nursing judgments and assumes responsibilities for nursing care and documentation to include delegation of work to other levels of employees. Ensure practice meets compliance with all applicable State and Federal laws, regulations, and policies governing the provision of health care. Requirements Associate Degree in Nursing (ADN) or Bachelor of Science in Nursing (BSN) from an accredited school of nursing Active Vermont Registered Nurse (RN) license in good standing or compact state RN license in good standing Basic Life Support (BLS) for Healthcare Providers Advanced Cardiovascular Life Support (ACLS) De-escalation Training Basic Dysrhythmia Telemetry certification or equivalent De-escalation training (Required completion at first course offering after hire) Six (6) months of nursing experience is desirable for specialty areas Nursing Care Knowledge through the lifespan Effective people skills and communication Proficiency in the use of Microsoft office products Proficiency in the use of technology in care delivery Progressive Care Certification (preferred) Medical Surgical Certification (preferred) Salary Range: The base rate for this position is $35.13 - $57.64 per hour. The salary range reflected above is a good faith estimate of base pay for the position. The salary for this position ultimately will be determined based on the education and experience of the successful candidate. Springfield Hospital is proud to offer competitive wages, comprehensive benefits package including medical, dental and vision, 401k with an employer match, short- and long-term disability insurance, paid time off, and referral bonuses. Employees are part of a close-knit, mission-driven team that values collaboration and growth.

Full-time

1 month ago

RN (One Day Surgery) - FT/72

Springfield Hospital Springfield, VT

$35.13 - $57.64 / hour

Description The Registered Nurse (RN) will: Provide nursing care to patients following the Scope and Standards of Nursing Practice, within the framework of the Department of Nursing, and in conjunction with Specialty-Specific Standards of Patient Care. Utilize the Nursing Process to make nursing judgments and assumes responsibilities for nursing care and documentation to include delegation of work to other levels of employees. Ensure practice meets compliance with all applicable State and Federal laws, regulations, and policies governing the provision of health care. Requirements Associate Degree in Nursing (ADN) or Bachelor of Science in Nursing (BSN) from an accredited school of nursing Active Vermont Registered Nurse (RN) license in good standing or compact state RN license in good standing. Basic Life Support (BLS) for Healthcare Providers Advanced Cardiovascular Life Support (ACLS) Pediatric Advanced Life Support (PALS) (preferred) Basic Dysrhythmia De-escalation Training (Required completion at first course offering after hire) Procedural Sedation skills (Required within three (3) months of hire) Aseptic technique (Required within three (3) months of hire) Six (6) months of nursing experience is desirable for specialty areas. Nursing Care Knowledge through the lifespan. Effective people skills and communication. Proficiency in the use of Microsoft office products. Proficiency in the use of technology in care delivery. Salary Range: The base rate for this position is $35.13 - $57.64 per hour. The salary range reflected above is a good faith estimate of base pay for the position. The salary for this position ultimately will be determined based on the education and experience of the successful candidate. Springfield Hospital is proud to offer competitive wages, comprehensive benefits package including medical, dental and vision, 401k with an employer match, short- and long-term disability insurance, paid time off, and referral bonuses. Employees are part of a close-knit, mission-driven team that values collaboration and growth.