RN Manager/Supervisor Outpatient Full-time
UnitedHealthcare

RN Manager Operational Services

UnitedHealthcare Worcester, MA, US
$91,700 - $163,700 / year

Opportunities with Reliant Medical Group, part of the Optum family of businesses. Join a community-based, multi-specialty, physician-led organization where you will work with talented peers on a common purpose: improving the quality, cost and experience of health care. Here, we focus on delivering the best patient care, rather than volume. Through innovation and superior care management, we support patients and your well-being as a team member. Join a team at the forefront of value-based care and discover the meaning behind Caring. Connecting. Growing together.

 

Position in this function is responsible for providing clinical operations, supervision of RN Operational Supervisors, and direct nursing reports in accordance with established policies, procedures and protocols of the healthcare organization.  Creates and environment that nurtures empowerment of team members; encourages the development of self-directed work teams; pursues and continuous quality management and innovation; improve the levels of communication, teamwork, participation and acknowledgement between all staff.  Ensure the highest level of patient satisfaction. Member of a triad leadership team with business operations and medicine to develop/implement clinical best practices, under regulatory, organizational policy, and Practice Safe and Health Safety standards. Promotes collaborative relationships between clinical staff, leaders, and other departments to ensure performance of a site or division.

Position Details:

  • Location: Reliant Medical Group, 385 Grove St, Worcester,
  • Schedule : M- F 8:30am - 5pm
  • Department: Clinical Education.

 

Primary Responsibilities:

  • Directs and manages RN operational supervisors, LPNs, and RNs. This includes performance evaluations, scheduling, managing, and training to ensure top of license work.  Sets clear directives with supervisors and staff to align work to organizational and service line goals. Makes recommendations and decisions on staffing levels, employee hires transfers, promotions, salary changes, corrective action, terminations, and other similar actions. Oversees staff credentials and routine skills assessments. Resolves grievances and other personnel problems within position responsibilities. Participates in strategic planning, fiduciary responsibility, employee engagement, and achievement of metrics
  • Effective direction, guidance, and leadership over the staff for effective teamwork and motivation, and fosters the effective integration of efforts with organization-wide initiatives
  • Ensures workflow offers an optimal patient experience and is managed in a safe and efficient manner. 
    Monitors and supports key business outcomes to include growth, service excellence, staff performance, patient outcomes, and achievements of overall short- and long-term goals of the organization
  • Fully comprehends direct patient care, maintains current RN licensure, utilizes best practice and current nursing processes adhering to standards of nursing practice, department-specific policies, procedures, and protocols
  • Plans, implements and evaluates the clinical staffing needs on a daily basis to adequately support patient care in a given area in the site; assigning clinical staff based upon scheduled patients with appropriate pool of clinical staff, practice volume, staff qualifications and department policy. Cross-trains clinical staff for appropriate clinical coverage. Manages staffing levels and seeks efficiencies in workflows and practice
  • Manages patient care activities as necessary to deploy staff, as well as evaluate staff practice
  • Monitors and addresses patient complaints within position responsibility. Ensures the highest level of patient satisfaction. Works with physicians and others to address and prevent problems
  • Follows up with corrective actions related to incidents noted through SSA systems. Monitors trends related to incidents
  • Provides effective leadership, direction, and guidance over the clinical staff for effective teamwork and motivation, and fosters the effective integration of efforts with clinic-wide initiatives
  • Assists in developing policies and programs within the department consistent with organizational policies and procedures; acts as a positive role model for staff
  • Assists in management of patient flow and access.  Matches patient volumes and staffing to meet expectations of patients/customers
  • Evaluates daily patient flow in the site to maintain access standards and open communication with patients and care team; adjusts as appropriate to maintain organized, efficient patient flow within the care teams
  • Reporting to the Clinical Director, under the leadership of the Executive Director of Nursing, collaborates and partners with colleagues in operations to provide clinical staff with information, education and tools to ensure they are supporting efficient patient flow and telephone triage in the site
  • Participates in the development and recommendation of the operating and capital budgets for the areas managed.  Manages activities to ensure financial goals met.  Monitors expenditures for compliance to approved budget
  • Participates in the development and implementation of clinical performance standards including ongoing monitoring of clinical staff competence
  • Mentors clinical staff in the creation of a climate of clinical and professional expertise. Demonstrates an ability to work effectively and communicate frequently with other members of the care team and administrative teams; orchestrates and actively participates in daily rounding for his/her assigned clinical areas
  • Oversees all clinical equipment and supplies.  Resolves discrepancies as required
  • Ensures adequate equipment and supplies for assigned area
  • Oversees the triage process.  Monitors telephone triage for appropriateness of treatment plan, use of therapeutic communication techniques, and other indicators of quality.  Ensures adherence and resolves discrepancies as required. Assist nursing supervisors as needed
  • Oversees medications and immunization.  Ensure proper storage, labeling, dates are appropriate.  Resolves discrepancies as required.  Assist nursing supervisor as needed
  • Oversees all clinical processes such as delivery of care, nurse visits, huddles, ED reports, etc.  Ensures adherence and resolves discrepancies as required. Assist nursing supervisors as needed
  • Oversees and ensure adherence to a variety of standard audits as such handwashing, biohazard process, logs (correct versions, retention and accurate documentation), mock codes, Gemba walks, etc. Assist nursing supervisor as needed
  • Participate in a variety of special projects as required or directed
  • Ensures compliance with regulatory agencies.  Develops and maintains procedures necessary to meet regulatory requirement
  • Ensures that assigned area comply with clinic established policies, quality assurance programs, safety, and infection control policies and procedures
  • Utilizes patient care equipment appropriately and safely.  Monitors and reports any needed repairs and/or maintenance of clinical equipment
  • Ensures adequate equipment and supplies for assigned area
  • Completes all organizational and department-specific nursing/clinical and educational competencies
  • Ensures compliance to all health and safety regulations and requirements
  • Regular, reliable and predictable attendance is required
  • Attends a variety of meetings, conferences, and seminars as required or directed
  • Performs similar or related duties as required or directed

 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor's degree in nursing
  • Current license as an RN in the State of Massachusetts
  • Basic Life Support (BLS)
  • Unless certification, licensure or registration, an equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed in this description, may be substituted for the above requirements
  • Proven experience in coordinating and management of office practice, treatment services and data collection analysis
  • Demonstrated knowledge of various software applications such as Microsoft Excel, Word, Outlook, etc.
  • Demonstrated knowledge of Epic
  • Proven excellent leadership, interpersonal, communication, team work, and customer service skills
  • Proven solid organizational, problem solving and follow through skills. Ability to multi-task, react to changes quickly/productively, and tolerate interruptions
  • Proven ability to work autonomously when necessary
  • Demonstrated leadership ability

 

Preferred Qualifications:

  • Masters Degree
  • ACLS and PALS
  • 5+ years of relevant experience in an ambulatory care setting
  • Leadership experience

 

Physical Requirement:

  • Physical health sufficient to meet the ergonomic standards and demands of the position

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

 

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

 

 

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment. 

Share this job

Share to FB Share to LinkedIn Share to Twitter

Related Jobs

RN ER Manager/Supervisor Full-time
Day Kimball Health

Clinical Manager RN, Full Time, Emergency Room, Putnam, CT

Day Kimball Health Putnam, CT
$104,000 - $135,000 / year
ED RN Clinical Manager | Full Time | Benefits Day Kimball Health is hiring ED Clinical Manager! Job Title: RN Clinical Manager Department: ED | Emergency Department Position Type: Salaried Exempt Weekends: as needed Shift & Hours: Days | 40 hours ED Clinical Manager Job Summary: Utilizes clinical and operational expertise to lead, support, and supervise personnel to ensure that standards are met and quality patient care is delivered. Demonstrates specific behaviors in the areas of leadership, operational efficiency, staff development, safety and personal professionalism. Demonstrates knowledge and skills necessary to provide direct patient care. ED Clinical Manager Essential Responsibilities: Oversees the effective day-to-day operation of ED. In conjunction with the Nurse Director, completes performance appraisals, follows up on staff achievement, counsels and/or educates as required. Serves as a positive role model for change by promoting and supporting change. Identifies quality improvement opportunities and in conjunction with the Nurse Director initiates and follows through on appropriate strategies. Serves as a clinical resource person for staff members, providing leadership and supporting staff development. Incorporates critical thinking and establishes priorities in decisions about patient care and departmental operations. Assists the Nurse Director in budget preparation and implementation of cost-saving initiatives. Maintains safe staffing levels for the department. Ensures a safe environment for patients, staff and visitors. Acts as a patient and staff advocate. ED Clinical Manager Education Qualifications: Licensed and currently registered in the State of Connecticut as a professional Registered Nurse required. Preparation in nursing management preferred. Baccalaureate degree in nursing preferred. ED Clinical Manager Experience Qualifications: Seven years current nursing experience required. Minimum of five years experience in a leadership position preferred. ED Clinical Manager Benefits Summary: Medical/Dental/Vision Pharmacy Plan Basic & Supplemental Life Insurance Short & Long Term Disability HSA or FSA accounts Accident & Critical Illness Coverage 401K Plan with match Vacation Time Sick Days Paid Holidays Education Reimbursement Additional Benefits Why Choose Day Kimball Health? The Care You Need. Close to Home. For over 130 years, Day Kimball Health has been a trusted, nonprofit healthcare provider serving Northeastern Connecticut . What began as a small infirmary has grown into the region’s leading integrated healthcare system - recognized for delivering compassionate, high-quality care close to home. Today, our team of over 1,100 dedicated employees - including more than 300 skilled physicians, surgeons, and specialists - proudly deliver a full continuum of care, from primary and specialty services to homecare and hospice, meeting the evolving needs of our patients at every stage of life. What sets us apart is our commitment not only to the communities we serve, but also to the people who power our mission. At Day Kimball Health, we cultivate a supportive, inclusive workplace culture where healthcare professionals are empowered to grow, thrive, and make a meaningful difference every day. Every voice is valued. Every contribution matters. Whether you're starting your journey in healthcare or seeking your next opportunity, a career at Day Kimball Health offers more than a job - it’s a chance to build lasting relationships, give back to your community, and create impact beyond your shift. Come grow with a team that calls this community home. Join us in our mission to elevate community-driven healthcare and be part of an organization that values both personal and professional development. Make a real impact on your career, your team, and your community. Apply today. Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke free environment. Please note that the final offer may vary within the below range based on a candidate’s experience, skills, qualifications, and internal equity considerations .
RN Outpatient Outpatient Full-time
Heywood Healthcare

Cardiac and Float Office Nurse, HMG Nursing Floats

Heywood Healthcare Gardner, MA
$31.92 - $42.12 / hour
Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! This position may be eligible for a $10,000 sign-on bonus! Hours: 40-Hours, Days, Monday - Friday, 8:00a - 4:30p No Weekends, No Major Holidays $31.92 - $42.12 Disclaimer: We are committed to equitable and transparent compensation practices. The salary range for this position reflects our good-faith estimate of base pay at the time of posting. Final compensation will be determined based on a variety of factors, including relevant experience, skills, qualifications, and internal equity. We regularly review our compensation structures to ensure fairness and consistency across our organization. Job Summary: Under the direction of Management, Provider (Physician or APP) and/or nursing lead (if applicable), incumbent is responsible for assisting with patient care and triage. Must participate in customer service and patient satisfaction initiatives. Must learn and perform new standards and processes as they are implemented and complete any assigned training. Other duties and locations as assigned. See full description below. The Cardiac and Office Float nurse will be provided with dedicated time to devote to each of these specialties. The cardiac component entails obtaining an accurate medical history and prepping the patient for a pharmaceutical stress test, which includes explaining the procedure, risks, and complications. The nurse is responsible for administering intravenous medications to simulate a physical stress test and will then monitor the patient’s vital signs, EKG rhythm, and other parameters. They will ensure the patient’s safety and terminate the test when appropriate. The nurse will utilize facility protocols and ACLS algorithms in the event of a medical emergency. The office float nurse will provide coverage for both primary care and specialty medical office settings. The nurse will be responsible for telephone triage, patient assessments and treatments, following medication monitoring protocols, communication with insurance companies, and medication administration among other assigned duties. Responsibilities Essential Functions Clinical duties include: patient care, telephone triage, patient education, obtaining and recording patient health information including vitals and injections Communicate normal and abnormal lab results with patients and communicate clinical plan and significance Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Queues orders and prescriptions as directed and according to practice procedure Utilizes MassPat/Prescription Monitoring program as directed and according to practice procedure Competently manages provider controlled substance registry program as directed and according to practice procedure Prepare forms and educational materials as directed by Provider to be communicated to and/or mailed to patients Provide mentoring to other clinical staff (such as Medical Assistants) Rooming patients and begin basic documentation for medical provider: Performs Phlebotomy services and administers vaccines Performs basic office laboratory procedures such as urinalysis, urine culture, hematocrit, sed rate, mono spot, pregnancy tests, throat cultures and related procedures Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG’s. Documents intake assessment. Assists physician and others in clinical procedures as required or directed Manage State Vaccine program under the direction of the Nurse Manager. Obtains necessary prior- authorizations for ordered medications, procedures and diagnostic studies as required or directed Maintains records, reports, logs and other statistical information as required or directed Instruments and equipment are prepared and sterilized according to procedure to support infection control Processes Medical Records incoming and outgoing according to practice guidelines and regulations Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items Performs a variety of clerical functions to support office such as answering telephone, scheduling in office appointments, taking messages accurately and routing appropriately, ,and related duties as required or directed Complies with established departmental policies, procedures, and objectives Complies with all health and safety regulations and requirements Attends variety of meetings, conferences, training and seminars as required or directed. Demonstrates use of quality improvement in daily operations Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors Provide coverage when needed at other locations within Heywood Medical Group All other duties and locations as assigned Functional Demands Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands). Qualifications Job Requirements Licenses and Certifications Current Massachusetts Registered Nurse License required. Current AHA BLS and ACLS certifications are required Required Skills Excellent written and verbal communication skills required Excellent customer service skills required Ability to prioritize tasks in a busy environment General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records Preferred and word processing skills required Ability to maintain strict compliance with HIPPA regulations is required. At least 1 year of previous telemetry experience and EKG interpretation is required Previous experience in a medical office setting preferred Reliable transportation in order to travel between locations is required
RN Outpatient Outpatient Other
Heywood Healthcare

Office Nurse, Encompass Family Medicine, Heywood Medical Group, Per Diem, Days

Heywood Healthcare Gardner, MA
$26.66 - $50.29 / hour
Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: Per Diem, Days RN: $31.92 - $50.29 LPN: $26.66 - $46.37 Disclaimer We are committed to equitable and transparent compensation practices. The salary range for this position reflects our good-faith estimate of base pay at the time of posting. Final compensation will be determined based on a variety of factors, including relevant experience, skills, qualifications, and internal equity. We regularly review our compensation structures to ensure fairness and consistency across our organization. Responsibilities Organizational Expectations Behavioral Attributes The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Essential Functions Conducts interactions with everyone in a friendly, courteous and respectful manner. Goes out of his/her way to offer assistance to others. If he/she cannot offer assistance, then finds someone who can. Advocates to ensure privacy and confidentiality while helping others to maintain awareness. Maintains a clean and safe practice and hospital. Responds appropriately and immediately in emergency situations. Maintains a safe and healthy environment for patients, visitors, and/or staff to provide the highest level of physical comfort, and minimize risk and injury. Ensures compliance with regulations to maintain accreditation and licensure. Complies with the Heywood Healthcare Attendance and Tardiness Policy. Completed all Heywood Healthcare and Department Specific Mandatory requirements in the prior calendar year. Reports Incidents in a timely and effective manner. All employees with direct patient contact are responsible for actively engaging in the practice of, monitoring and enforcing compliance to hand hygiene. Clinical duties include: patient care, telephone triage, patient education, obtaining and recording patient health information including vitals and injections. Communicate normal and abnormal lab results with patients and communicate clinical plan and significance Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Queues orders and prescriptions as directed and according to practice procedure Utilizes MassPat/Prescription Monitoring program as directed and according to practice procedure Competently manages provider controlled substance registry program as directed and according to practice procedure Prepare forms and educational materials as directed by Provider to be communicated to and/or mailed to patients Provide mentoring to other clinical staff (such as Medical Assistants) Rooming patients and begin basic documentation for medical provider: Performs Phlebotomy services and administers vaccines Performs basic office laboratory procedures such as urinalysis, urine culture, hematocrit, sed rate, mono spot, pregnancy tests, throat cultures and related procedures Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG’s. Documents intake assessment. Assists physician and others in clinical procedures as required or directed Manage State Vaccine program under the direction of the Nurse Manager. Obtains necessary prior- authorizations for ordered medications, procedures and diagnostic studies as required or directed Maintains records, reports, logs and other statistical information as required or directed. Instruments and equipment are prepared and sterilized according to procedure to support infection control. Processes Medical Records incoming and outgoing according to practice guidelines and regulations Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Performs a variety of clerical functions to support office such as answering telephone, scheduling in office appointments, taking messages accurately and routing appropriately,and related duties as required or directed Complies with established departmental policies, procedures, and objectives Complies with all health and safety regulations and requirements Attends variety of meetings, conferences, training and seminars as required or directed. Demonstrates use of quality improvement in daily operations Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Provide coverage when needed at other locations within Heywood Medical Group. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Job Requirements Required Licenses Current Massachusetts RN or LPN License required. Current BLS certification required Required Skills Excellent written and verbal communication skills required. Excellent customer service skills required. Ability to prioritize tasks in a busy environment General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records Preferred and word processing skills required Ability to maintain strict compliance with HIPPA regulations is required. Must be able to work flexible shifts, some evenings & weekends may be required. Reliable transportation in order to travel between locations is also required Minimum Work Experience One (1) year experience as an RN or LPN in medical office setting preferred Functional Demands Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).
RN Outpatient Outpatient Other
Heywood Healthcare

Office Nurse, Encompass Family Medicine, Heywood Medical Group

Heywood Healthcare Gardner, MA
$26.66 - $50.29 / hour
Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: Per Diem, Days RN: $31.92 - $50.29 LPN: $26.66 - $46.37 Disclaimer We are committed to equitable and transparent compensation practices. The salary range for this position reflects our good-faith estimate of base pay at the time of posting. Final compensation will be determined based on a variety of factors, including relevant experience, skills, qualifications, and internal equity. We regularly review our compensation structures to ensure fairness and consistency across our organization. Responsibilities Organizational Expectations Behavioral Attributes The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Essential Functions Conducts interactions with everyone in a friendly, courteous and respectful manner. Goes out of his/her way to offer assistance to others. If he/she cannot offer assistance, then finds someone who can. Advocates to ensure privacy and confidentiality while helping others to maintain awareness. Maintains a clean and safe practice and hospital. Responds appropriately and immediately in emergency situations. Maintains a safe and healthy environment for patients, visitors, and/or staff to provide the highest level of physical comfort, and minimize risk and injury. Ensures compliance with regulations to maintain accreditation and licensure. Complies with the Heywood Healthcare Attendance and Tardiness Policy. Completed all Heywood Healthcare and Department Specific Mandatory requirements in the prior calendar year. Reports Incidents in a timely and effective manner. All employees with direct patient contact are responsible for actively engaging in the practice of, monitoring and enforcing compliance to hand hygiene. Clinical duties include: patient care, telephone triage, patient education, obtaining and recording patient health information including vitals and injections. Communicate normal and abnormal lab results with patients and communicate clinical plan and significance Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Queues orders and prescriptions as directed and according to practice procedure Utilizes MassPat/Prescription Monitoring program as directed and according to practice procedure Competently manages provider controlled substance registry program as directed and according to practice procedure Prepare forms and educational materials as directed by Provider to be communicated to and/or mailed to patients Provide mentoring to other clinical staff (such as Medical Assistants) Rooming patients and begin basic documentation for medical provider: Performs Phlebotomy services and administers vaccines Performs basic office laboratory procedures such as urinalysis, urine culture, hematocrit, sed rate, mono spot, pregnancy tests, throat cultures and related procedures Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG’s. Documents intake assessment. Assists physician and others in clinical procedures as required or directed Manage State Vaccine program under the direction of the Nurse Manager. Obtains necessary prior- authorizations for ordered medications, procedures and diagnostic studies as required or directed Maintains records, reports, logs and other statistical information as required or directed. Instruments and equipment are prepared and sterilized according to procedure to support infection control. Processes Medical Records incoming and outgoing according to practice guidelines and regulations Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Performs a variety of clerical functions to support office such as answering telephone, scheduling in office appointments, taking messages accurately and routing appropriately,and related duties as required or directed Complies with established departmental policies, procedures, and objectives Complies with all health and safety regulations and requirements Attends variety of meetings, conferences, training and seminars as required or directed. Demonstrates use of quality improvement in daily operations Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Provide coverage when needed at other locations within Heywood Medical Group. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Job Requirements Required Licenses Current Massachusetts RN or LPN License required. Current BLS certification required Required Skills Excellent written and verbal communication skills required. Excellent customer service skills required. Ability to prioritize tasks in a busy environment General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records Preferred and word processing skills required Ability to maintain strict compliance with HIPPA regulations is required. Must be able to work flexible shifts, some evenings & weekends may be required. Reliable transportation in order to travel between locations is also required Minimum Work Experience One (1) year experience as an RN or LPN in medical office setting preferred Functional Demands Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).
RN Manager/Supervisor Full-time
Healthcare Nursing Center

Nurse Unit Manager

Healthcare Nursing Center MA
Unit Nurse Manager Come Join an amazing Team!! We are looking for an 7-3 Nurse Manager to join our team! We are a leading healthcare facility dedicated to providing exceptional care and support to our residents. We are committed to creating a warm and welcoming environment where residents can thrive, and their families can have peace of mind. As part of our commitment to excellence, we are seeking a compassionate and experienced RN/LPN Nursing Manager to join our team Position Overview: We are currently seeking a dynamic and dedicated RN/LPN Nursing Manager to oversee our nursing unit during day shifts with an on-call rotation. The Unit Manager will be responsible for providing leadership and direction to the nursing staff, ensuring the delivery of high-quality care to our residents, and maintaining regulatory compliance. The ideal candidate will have strong clinical skills, leadership abilities, and a commitment to excellence in patient care. Responsibilities: Overseeing the day-to-day operations of the nursing unit and ensuring compliance with all regulatory requirements and company policies Providing leadership and guidance to nursing staff, including RNs, LPNs, and CNAs Conducting regular rounds to assess resident needs and monitor the quality of care Developing and implementing individualized care plans in collaboration with the interdisciplinary team Participating in resident assessments, care conferences, and discharge planning Serving as a resource and mentor to nursing staff, providing clinical guidance and support as needed Collaborating with physicians, therapists, and other healthcare professionals to coordinate resident care Participating in an on-call rotation to provide support and guidance to staff during off-hours Requirements: Valid RN or LPN license in the state of MA Strong clinical skills and knowledge of long-term care regulations and standards Excellent communication and interpersonal skills, with the ability to work effectively as part of a multidisciplinary team Demonstrated leadership abilities, including the ability to motivate and inspire staff to provide exceptional care Flexibility to participate in an on-call rotation, including evenings, weekends, and holidays Benefits: Competitive salary Comprehensive benefits package, including health insurance, retirement savings plan, and paid time off Opportunities for professional development and advancement Supportive and collaborative work environment Meaningful work that makes a difference in the lives of our residents We are an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.