ABOUT AUSTIN REGIONAL CLINIC: Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/ PURPOSE Under close supervision of nursing leadership, supports provider practice by assisting with direct patient care duties, including patient call backs and refill request. May perform diagnostic testing, maintain supply inventory levels, and clean and maintain medical equipment. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS Rooms patients, takes and documents vital signs and prepares patients for provider exam. Administers medication under physician’s direction and within the scope of practice as demonstrated by completion of training and testing. Performs diagnostic testing such as EKGs, audiograms, typanograms, spirometry, and visual screenings as instructed and documents in EPIC EMR. Responsible for reviewing both Provider refill in basket and assisting with daily medication refill request using the ARC refill protocol. Responsible for reviewing EPIC triage call in basket for any callbacks. Responsible for reviewing result note in basket and calling /informing patients of normal lab results. Ensures rooms are properly stocked and supplies are current and within expiration dates. Cleans patient rooms as needed, including proper handling of dirty laundry. Ensures laundry cart is stocked with fresh linens on a daily basis. Follows directions given by nursing team leader or supervisor. Follows clinic protocols. Provides patients with educational materials as directed. Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct. Regular and dependable attendance. Follows the core competencies set forth by the Company, which are available for review on CMSweb. Works holiday shift(s) as required by Company policy. OTHER DUTIES AND RESPONSIBILITIES May be responsible for answering incoming phone calls coming into nursing triage, which include the following: Determines if the call is low acuity or high acuity by demonstrating strong listening skills. If able to assist patient in a non-clinical situation, will continue the call. Forwards to the appropriate clinical staff member on duty if the call requires any clinical intervention. Responsible for (but not limited to): ADD symptoms/Questions, Medication Refill requests, Referral questions, request for copies of lab or immunization records, request for lab releasing to my chart, lab results if sign off by provider, general calls from pharmacies and medication not covered by their insurance. Utilizes the smart phrases when taking any phone messages and routing directly to the provider. Posts patient test results through patient’s mychart portal. Refills medication following the ARC refill protocols. May assist providers with procedures by setting up equipment, assisting with patient preparation, and cleaning and storing equipment after exam. Obtains applicable consents and completes all necessary documentation in EPIC EMR. May maintain equipment (autoclaves, sterilizes, washes speculums, checks expiration dates, etc). Performs other duties within the scope of the unlicensed personnel as assigned. QUALIFICATIONS Education and Experience Required: High school diploma or equivalent. Required to meet one of the following: Medical Assistant experience, or CNA/EMT/PCT(or other comparable experience) providing direct patient care, beyond Activities of Daily Living, including experience taking manual vitals and giving medications and/or injections, or Graduate of a medical assistant program. Preferred: Six (6) months or more experience as a Medical Assistant. Certificate/License Medical Assistant certification preferred. Current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card. Knowledge, Skills and Abilities Ability to administer medications & injections within scope of position within 90 days of hire. Knowledge of medical terminology. Excellent organizational skills. Excellent phone listening skills. Ability to multi-task in a fast-paced environment and manage competing priorities. Excellent customer service skills. Excellent verbal and written communication skills. Excellent interpersonal & problem solving skills. Ability to work in a team environment. Excellent computer and keyboarding skills, including familiarity with Windows. Ability to engage others, listen and adapt response to meet others’ needs. Ability to align own actions with those of other team members committed to common goals. Excellent computer and keyboarding skills, including familiarity with Windows. Ability to manage competing priorities. Ability to perform job duties in a professional manner at all times. Ability to understand, recall, and communicate, factual information. Ability to understand, recall, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to apply common sense in performing job. Work Schedule: Monday - Friday, 8AM - 5PM
ABOUT AUSTIN REGIONAL CLINIC: Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/ PURPOSE Under general supervision, provides routine nursing care via telephone within the limits of nursing knowledge, education, licensure, experience and ethical, legal standards of care. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS Assesses and prioritizes medical needs via telephone and directs patients to appropriate and necessary care. Calls pharmacy with prescription refills as prescribed by and under the direction of the physician. Guides evaluation including instructing patient/caller how to evaluate normal/abnormal symptoms, effectiveness of treatment and when to call back. Documents symptoms/complaints, nursing assessment, advice and patient/caller response. Follows policies, procedures, and protocols to ensure consistency and departmental effectiveness as well as improve health care outcomes of patients/callers and their access to appropriate health care. Collects data and make assessments, develops a working diagnosis, determines interventions and disposition per guidelines. Demonstrates best practices and quality care. Assesses the physical, social, and emotional needs of patients and families. Teaches and counsels patients and families concerning heath assessment and care including prevention of disease and health maintenance. Accurately and completely reports and documents status, care rendered, response to care, provider orders, contacts with patient and/or other healthcare providers. Accurately and completely performs patient follow-up activities including laboratory results and diagnostics, appointments, referrals, medications, and call backs. Participates in orienting, training, and guiding team members. Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct. Regular and dependable attendance due to teamwork, face to face interaction with patients and/or working with equipment. Follows the core competencies set forth by the Company, which are available for review on CMSweb. Works holiday shift(s) as required by Company policy. OTHER DUTIES AND RESPONSIBILITIES Performs other duties as assigned. QUALIFICATIONS Education and Experience Education: High school diploma or equivalent. Graduation from an accredited school of nursing. Experience: Required: One (1) or more years of RN experience or one (1) or more years of nursing experience working in triage. Preferred: Telephone triage experience. Previous experience in an ambulatory, hospital, or home health setting. Bilingual in English and Spanish. Certificate/License Current licensure as a Registered Nurse (RN) in the State of Texas. Required to maintain a current registered nursing license during employment. Knowledge, Skills and Abilities Knowledge of all activities associated with the delivery of quality nursing practices and duties assigned to this role. Skill in nursing practices within the scope of responsibilities assigned to this role. Skill in organization and efficiency. Ability to manage multiple nursing activities simultaneously with frequent interruptions in a fast –paced environment Ability to have excellent attention to detail. Ability to utilize computer software and associated programs to triage and send reports to appropriate agencies or clinics. Ability to use nursing judgment as an adjunct to the computer Software Program to reach appropriate dispositions and care advice. Ability to respond appropriately to emergency situations. Ability to apply nursing principles, practices and techniques. Ability to exercise initiative and judgment in selecting proper treatment. Ability to engage others, listen and adapt response to meet others’ needs. Ability to align own actions with those of other team members committed to common goals. Ability to demonstrate personal responsibility and accountability and reflect a positive image in dress and demeanor. Skill at finding and providing solutions that are customized to meet customers’ needs and concerns. Ability to apply standardized processes appropriately; continuously improving processes. Ability to collaborate with other groups and departments to reach common goals. Ability to continuously adapt and contribute to meet growth and market needs of the company and own career. Ability to demonstrate functional capabilities in areas related to job roles; continuously seek to advance knowledge. Ability to readily learn and apply information technology applications and take responsibility for updating skills. Excellent computer and keyboarding skills, including familiarity with Windows. Excellent verbal and written communication skills. Ability to manage competing priorities. Ability to perform job duties in a professional manner at all times. Ability to understand, recall, and communicate, factual information. Ability to understand, recall, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to apply common sense in performing job. Ability to understand and follow instructions and guidelines. Work Location: Training and orientation at our Administrative facility. Work-from-home opportunities after ~90 days. Must reside in Texas and be willing to attend on-site training and occasional in-person department meetings in Austin, TX. Work Schedule: Monday-Friday 8:30am to 5:30pm
Nurse Practitioner Opening- Women’s Health OB/Gyn About Us: At Austin Regional Clinic, we value an honest healthcare relationship with a medical team that offers coordinated and comprehensive care, which means ARC patients receive our full attention and our complete menu of 24/7 personalized services. From the beginning in 1980, ARC’s objective was to provide value to the community by providing evidence-based health care, a high level of service, and convenient access. Today Austin Regional Clinic is one of the largest and most-respected medical groups in Central Texas. Essential Responsibilities: We are seeking a Women’s Healthcare Nurse Practitioner to provide physical exams, record health history, and to provide basic healthcare treatments to patients. The Nurse Practitioner will order or perform diagnostic tests and procedures. Provide women’s healthcare counseling to OB/GYN patients and assist the physician in reviewing/deciding on the right treatment plan for the patient. Assist physicians in providing prenatal care, family planning services, and screening services. The Nurse Practitioner will counsel and educate patients about preventive measures to avoid illnesses. The ideal candidate should be licensed to practice in Texas and have some clinic experience. Availability for part time or full time schedule. Benefits of Employment: Physician Owned and Governed Voted a Top Employer in Central Texas for over 17 years Competitive Compensation plus Sign-on Bonus 401K savings plan and company match Group health, dental, vision, and long-term disability, life insurance Receive Administrative support through AI clinic platforms CME allowance plus generous Vacation time off For more information regarding Austin Regional Clinic and Clinician opportunities, or to submit your C.V., click here .
ABOUT AUSTIN REGIONAL CLINIC Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 10 years! We are one of central Texas’ largest professional medical groups with 25+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/ RESPONSIBILITIES: Accurately and completely reports and documents status, care rendered, response to care, provider orders, contacts with patient and/or other healthcare providers. Refills medication following the ARC refill protocols. Accurately and completely rooms patients, takes and documents vital signs, prepares patients for provider exam Follows clinic protocols and directions given by nursing team leader or supervisor. Performs diagnostic testing including but not limited to EKGs, audiograms, tympanograms, spirometry, and visual screenings with reporting and documentation as appropriate. Monitors inventory of medical and/or office supplies and equipment, ensuring units and/or rooms are properly stocked and supplies are current and not expired. Orders supplies as needed. Responsible for reviewing both Provider refill in basket and assisting with daily medication refill request using the ARC refill protocol. Responsible for reviewing EPIC triage call in basket for any callbacks. Cleans patient rooms as needed, including proper handling of dirty laundry. Ensures laundry cart is stocked with fresh linens on a daily basis. May assist providers with sigmoidoscopy exams and cardiac stress testing by setting up equipment, assisting with patient preparation, and cleaning and storing equipment after exam. Reports and documents appropriately. Maintains equipment (autoclaves, sterilizes, washes speculums, checks expiration dates, etc.) Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct. Regular and dependable attendance. Follows the core competencies set forth by the Company, which are available for review on CMSweb. Works holiday shift(s) as required by Company policy. Staff Medical Assistant: Provides patients with educational materials as directed. Administers medication under physician’s direction and within the scope of practice as demonstrated by completion of training and testing. Responsible for reviewing result note in basket and calling /informing patients of normal lab results. Reviews provider instructions regarding abnormal results. QUALIFICATIONS: Required: High school diploma or equivalent. Required to meet one of the following: Medical Assistant experience, or CNA/EMT/PCT(or other comparable experience) providing direct patient care, beyond Activities of Daily Living, including experience taking manual vitals and giving medications and/or injections, or Graduate of a medical assistant program. Preferred: Six (6) months or more experience as a Medical Assistant. Certificate/License Medical Assistant certification preferred. Current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card or within 60 days of hire required. Knowledge, Skills and Abilities Ability to administer medications & injections within scope of position within 90 days of hire. Knowledge of medical terminology. Excellent organizational skills. Excellent phone listening skills. Ability to multi-task in a fast-paced environment and manage competing priorities. Excellent customer service skills. Excellent verbal and written communication skills. Excellent interpersonal & problem solving skills. Ability to work in a team environment. Excellent computer and keyboarding skills, including familiarity with Windows. Ability to engage others, listen and adapt response to meet others’ needs. Ability to align own actions with those of other team members committed to common goals. Excellent computer and keyboarding skills, including familiarity with Windows. Ability to manage competing priorities. Ability to perform job duties in a professional manner at all times. Ability to understand, recall, and communicate, factual information. Ability to understand, recall, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to apply common sense in performing job. Work Schedule: Monday - Friday 8AM - 5PM
