Job Summary Works collaboratively and proactively with other members of the healthcare team to coordinate and facilitate patient care. The job incumbent is a multi-skilled staff member who is able to perform clerical and clinical duties as directed by the provider, leader, and/or RN. The job profile encompasses a multitude of tasks that contribute to the efficient operations of the healthcare practice. Key public relations position which will involve dealing with patient’s complaints and concerns. Medical Assistants may be asked to perform in a dual role to include clinical responsibilities and documentation support for physicians. Responsibilities include the preparation and assembly of medical record applications, organizing healthcare data to provide enhanced patient services, promoting preventative care, and the efficiency of clinical care. Job Responsibilities Focuses communications in patient/customer care, business operations, and/or topics to create a positive work environment. Schedules testing for patients (labs, referrals, appointments, etc.), providing appropriate patient education as delegated, ensuring completion of appropriate paperwork including but not limited to waivers, pre-certifications, and referrals as applicable. Understands and is able to perform functions related to computer programs, telecommunications equipment and other required technology. Maintains neat appearance of work area, patient care area and waiting area conducting light housekeeping as needed. Provides superior, individualized customer service for patients, families and other visitors. Proactively works to identify and resolve patient concerns and refers to appropriate party if necessary. Assists with preparing charts for patient visit. Distributes diagnostic reports to appropriate staff members. Systematically collects focused data including vital signs, pain rating, pertinent history, and reason for visit, advance directive review, allergies, accurate medication list, and other information as identified by the specialty or patient needs utilizing approved abbreviations. Assists provider with exams, minor procedures or treatments obtaining appropriate consent(s) as needed. Performs and maintains competency for all point of care clinical testing required for that department including collection and processing of specimens. Provides education materials to patient, as directed by the provider or registered nurse. Prepares and administers medication as directed by the provider within scope of certification, competency and FHN policies and procedures. Displays competency for the Medical Assistant role as evidenced in the annual performance appraisal following the FHN PRIDE Standards, policies and procedures. Provides back up support for Patient Service Representative (PSR) according to the PSR job description. Provides age/culturally appropriate care as delegated. Assists with maintaining just in time inventory of supplies and medications and consults with appropriate staff as needed. Utilizes appropriate techniques in cleaning equipment, work area, and exam rooms. Uses proper processes for reporting malfunction of equipment and takes out of service as needed. Works with the healthcare team to ensure medical information is present at the time of visit. Serves as a patient advocate, proactively working to identify and resolve patient concerns while practicing within FHN policies and procedures. Performs any and/or all duties within scope of practice. Other duties may be assigned. Requirements Education: Medical Assistant Certificate, Diploma or Associate’s Degree from accredited program. Required Experience : Minimum 6 – 12 months experience as a Medical Assistant preferred. FHN externship or apprenticeship counts as work experience. Licensure/Certification/Registration: Certified as CMA, CCMA, RMA, NCMA or eligible for certification. Certification must be obtained within 6 months from date of MA program completion. The individual will have two (2) opportunities to successfully complete the national examination. If the medical assistant fails to pass the national examination and is unable to secure certification, they will be removed from the Medical Assistant role. BLS Certification Physical Requirements: Activity Never Rarely Occasionally Frequently Constantly Bending/Stooping X Climbing X Keyboard Data Entry X Kneeling X Reaching X Repetitive Foot/Leg Movements X Repetitive Hand/Arm Movements X Running X Sitting X Squatting X Standing X Walking X Lifting/Carrying (Non-Patient) 0 – 25 lbs. X 25 – 75 lbs. X Over 75 lbs. X Lifting/Carrying (Patient) Less than 25 lbs. X 25 – 50 lbs. X 50 – 75 lbs. X 75 – 100 lbs. X Over 100 lbs. X Pushing/Pulling 0 – 25 lbs. X 25 – 75 lbs. X Over 75 lbs. X Populations Served While performing this job, the employee may care for patients in the following age groups. Neonate (< 30 days) Infant (< 1 year old) Early Childhood (1 year and < 5 years old) Late Childhood (5 years and < 13 years old) Adolescent (13 and < 17 years old) Young Adult (17 to < 30 years old) Middle Adult (30 years to < 60 years old) Older Adult (> 60 years old)
Job Summary The delivery system practiced at FHN Memorial Hospital employs the concepts of differentiated nursing incorporating the PRIDE Standards as set forth by FHN. Responsibilities for delegated patient care activities under the direction of licensed professionals, for an identified patient population. Job Responsibilities Demonstrates clinical competency in providing age specific care to patients in designated areas of practice. Provide activities of daily living- feeding, hygiene, bed making, and ambulation. Restocking of supplies- Specimen collection Perform diagnostic measures of BGM and 12-lead EKG. Therapeutic measures- vital signs, cold/heat therapies, etc. Responds to customer requests/concerns. Displays competency for the Certified Nurse Assistant role as evidenced in the annual performance appraisal following the FHN PRIDE Standards. Other duties may be assigned. Machine/Equipment/Software Usage Electric Lift, Manual Lift, Sit/Stand lift Daily EKG Machine Daily Blood Glucose Monitoring Equipment Daily Electric beds, Bed Scales, Bed and Chair Alarms Daily AE & Cryo Cuffs Daily Bladder Scanner Daily Cardiac Monitor Daily Requirements Education: Successfully completed CNA course and BLS required Required Experience: . and zero to six months related experience and/or training; or equivalent combination of education and experience. Licensure/Certification/Registration: BLS Certification Required. Populations Served: While performing this job, the employee may care for patients in the following age groups. Neonate:
Job Summary The delivery system practiced at FHN Memorial Hospital employs the concepts of differentiated nursing incorporating the PRIDE Standards as set forth by FHN. Coordinates and provides nursing care to identified patient population. Delegation, critical thinking and problem solving skills are utilized to achieve optimal patient outcomes. Demonstrates competencies in accordance with specific performance standards. Job Responsibilities Other duties may be assigned. Accountable for accurate and timely medication administration. Interacts with physicians via rounds, procedures, and telephone interactions. Acknowledges orders electronically. Completes admission assessments. Develops nursing care plan based on objective and subjective patient information. Responsible for patient assessments being completed. Performs care rounds on each patient/family. Advises and mentors colleagues, including the teaching and supervising of nursing students. Relates with nursing service office regarding staffing needs. Demonstrates skills to achieve optimal patient outcomes. Demonstrates competencies in accordance with specific performance standards. Demonstrates clinical competency in providing age specific care to patients in designated areas of practice. Coordinates all aspects of patient care and outcomes as related to medication administration, education, therapeutic modalities, assessments, diagnostics, development and revision of care plans. Delegates to team members. Provides patient education directly or through delegation. Assures psychosocial needs are addressed. Assists with utilization/health management facilitating discharges. Participates in activities to support Network strategic objectives. Displays competency for the Registered Nurse role as evidenced in the annual performance review and departmental skill validations. Plans, monitors and evaluates the work of others. Requirements Education: Associate’s degree (A.D.N.) or equivalent from two-year college or technical school, with a BSN preferred, or graduate from an accredited RN program; and zero to years related experience and/or training; or equivalent combination of education and experience. Licensure/Certification/Registration: Current licensure as a Registered Nurse in the state of Illinois. BLS certification required. ACLS, PALS, and NIHSS certification may be required depending on department Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to sit, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, and occasionally lift and/or move up to 200 pounds with accommodations or with assistance. Populations Served: While performing this job, the employee may care for patients in the following age groups. Neonate:
Job Summary The delivery system practiced at FHN Memorial Hospital employs the concepts of differentiated nursing incorporating the PRIDE Standards as set forth by FHN. Responsibilities for delegated patient care activities under the direction of licensed professionals, for an identified patient population. Job Responsibilities Demonstrates clinical competency in providing age specific care to patients in designated areas of practice. Provide activities of daily living- feeding, hygiene, bed making, and ambulation. Restocking of supplies- Specimen collection Perform diagnostic measures of BGM and 12-lead EKG. Therapeutic measures- vital signs, cold/heat therapies, etc. Responds to customer requests/concerns. Displays competency for the Certified Nurse Assistant role as evidenced in the annual performance appraisal following the FHN PRIDE Standards. Other duties may be assigned. Machine/Equipment/Software Usage Electric Lift, Manual Lift, Sit/Stand lift Daily EKG Machine Daily Blood Glucose Monitoring Equipment Daily Electric beds, Bed Scales, Bed and Chair Alarms Daily AE & Cryo Cuffs Daily Bladder Scanner Daily Cardiac Monitor Daily Requirements Education: Successfully completed CNA course and BLS required Required Experience: . and zero to six months related experience and/or training; or equivalent combination of education and experience. Licensure/Certification/Registration: BLS Certification Required. Populations Served: While performing this job, the employee may care for patients in the following age groups. Neonate:
Job Summary The delivery system practiced at FHN Memorial Hospital employs the concepts of differentiated nursing incorporating the PRIDE Standards as set forth by FHN. Responsibilities for delegated patient care activities under the direction of licensed professionals, for an identified patient population. Job Responsibilities Demonstrates clinical competency in providing age specific care to patients in designated areas of practice. Provide activities of daily living- feeding, hygiene, bed making, and ambulation. Restocking of supplies- Specimen collection Perform diagnostic measures of BGM and 12-lead EKG. Therapeutic measures- vital signs, cold/heat therapies, etc. Responds to customer requests/concerns. Displays competency for the Certified Nurse Assistant role as evidenced in the annual performance appraisal following the FHN PRIDE Standards. Other duties may be assigned. Machine/Equipment/Software Usage Electric Lift, Manual Lift, Sit/Stand lift Daily EKG Machine Daily Blood Glucose Monitoring Equipment Daily Electric beds, Bed Scales, Bed and Chair Alarms Daily AE & Cryo Cuffs Daily Bladder Scanner Daily Cardiac Monitor Daily Requirements Education: Successfully completed CNA course and BLS required Required Experience: . and zero to six months related experience and/or training; or equivalent combination of education and experience. Licensure/Certification/Registration: BLS Certification Required. Populations Served: While performing this job, the employee may care for patients in the following age groups. Neonate:
