Heart Failure Nurse Navigator – UPMC Central PA Life Changing Medicine starts here. UPMC Central PA is seeking an experienced Heart Failure Nurse Navigator to support patients across inpatient and outpatient settings within our nationally recognized Heart Failure Program. Schedule Monday – Friday, 7:30 AM – 4:00 PM No weekends or UPMC holidays Location Harrisburg Hospital, Community General (Bloom), and Mechanicsburg, 2020 Technology Parkway Potential support at Carlisle, Hanover, and Memorial sites One site per day Why Join Us Nationally recognized Heart Failure Program Opportunity for HF certification (AAHFN supported) Collaborative, specialized care team What You’ll Bring & Do Support heart failure patients across inpatient and outpatient settings Ensure adherence to heart failure quality metrics and care standards Provide patient education and promote self-management Coordinate care and support smooth transitions Collaborate closely with providers and care teams RN with cardiac experience required; heart failure experience preferred Prior clinical experience required (not open to new graduates) Strong communication, organization, and patient advocacy skills Responsibilities: Collaborates with the interdisciplinary team in guiding the patient and family in regard to diagnostic and treatment options. Provides emotional support specialized patient care, support and educational needs. Assumes the role of care coordinator and patient advocate throughout the process. Uses all components of the nursing process, to provide comprehensive nursing care, support and education to patients and their families during screening and diagnostic tests, treatment, recovery, and rehabilitation. Provides expert knowledge of specialty (i.e. women's, breast health, oncology, etc.) issues to health care professionals and patients/families. Works closely with the interdisciplinary team to meet the education and development needs of the professional and ancillary staff. Possesses the ability to obtain and interpret information considering age specific needs. Provides health promotion, disease prevention, and nursing care while cognizant of age, developmental status, culture, ethnicity, and sexual orientation to individual patients and members of the community. Integrates current research findings and technology into practice, performance improvement, and education as appropriate. Participates in the evaluation of patient care and programs through quality improvement activities. Identifies and coordinates performance improvement activities, including monitoring, evaluation, and development of appropriate outcomes; participates in processes to implement change. Monitors changes in legislation and regulations to assure that effective actions are taken in a timely and consistent manner. Demonstrates UPMC's commitment to service excellence by understanding the needs of patients, their families, physicians and co-workers and doing what is required the first time, every time by being responsible, sensitive, accurate, timely, coordinated and thorough Assesses and addresses the educational needs of individual patients and members of the community as a whole, in regard to health issues with an emphasis on specialty practice. Participates in the evaluation and development of patient education materials and provides individualized teaching based on needs of the patients and the community. Provides staff development and serves as a clinical resource and consultant to members of the interdisciplinary team, identifying additional resources as needed. Coordinates tests, treatments, referrals and appointments as necessary to meet the physical, spiritual and psycho-social needs of the patient and family. Provides clinical support and patient care during procedures. Works as a team member to plan, develop, market and implement community health and wellness educational programming and health care services, with an emphasis on specialty care. RN with Bachelor’s degree preferred 3–5 years of current clinical experience required Experience with relevant patient population preferred (e.g., women’s health, breast health, oncology) Demonstrated clinical competence with focus on wellness and disease prevention Strong leadership, communication, and self-direction skills Ability to think critically and exercise independent clinical judgment Typically reports to Department or Nurse Manager Licensure, Certifications, and Clearances: Registered Nurse currently licensed in the practicing state. Current certification in specialty or obtained within one year CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) Registered Nurse (RN) Act 34 Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state. UPMC is an Equal Opportunity Employer/Disability/Veteran
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Heart Failure Nurse Navigator – UPMC Central PA Life Changing Medicine starts here. UPMC Central PA is seeking an experienced Heart Failure Nurse Navigator to support patients across inpatient and outpatient settings within our nationally recognized Heart Failure Program. a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Schedule Monday – Friday, 7:30 AM – 4:00 PM No weekends or UPMC holidays a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Location Harrisburg Hospital, Community General (Bloom), and Mechanicsburg, 2020 Technology Parkway Potential support at Carlisle, Hanover, and Memorial sites One site per day a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Why Join Us Nationally recognized Heart Failure Program Opportunity for HF certification (AAHFN supported) Collaborative, specialized care team a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } What You’ll Bring & Do Support heart failure patients across inpatient and outpatient settings Ensure adherence to heart failure quality metrics and care standards Provide patient education and promote self-management Coordinate care and support smooth transitions Collaborate closely with providers and care teams RN with cardiac experience required; heart failure experience preferred Prior clinical experience required (not open to new graduates) Strong communication, organization, and patient advocacy skills Responsibilities: Collaborates with the interdisciplinary team in guiding the patient and family in regard to diagnostic and treatment options. Provides emotional support specialized patient care, support and educational needs. Assumes the role of care coordinator and patient advocate throughout the process. Uses all components of the nursing process, to provide comprehensive nursing care, support and education to patients and their families during screening and diagnostic tests, treatment, recovery, and rehabilitation. Provides expert knowledge of specialty (i.e. women's, breast health, oncology, etc.) issues to health care professionals and patients/families. Works closely with the interdisciplinary team to meet the education and development needs of the professional and ancillary staff. Possesses the ability to obtain and interpret information considering age specific needs. Provides health promotion, disease prevention, and nursing care while cognizant of age, developmental status, culture, ethnicity, and sexual orientation to individual patients and members of the community. Integrates current research findings and technology into practice, performance improvement, and education as appropriate. Participates in the evaluation of patient care and programs through quality improvement activities. Identifies and coordinates performance improvement activities, including monitoring, evaluation, and development of appropriate outcomes; participates in processes to implement change. Monitors changes in legislation and regulations to assure that effective actions are taken in a timely and consistent manner. Demonstrates UPMC's commitment to service excellence by understanding the needs of patients, their families, physicians and co-workers and doing what is required the first time, every time by being responsible, sensitive, accurate, timely, coordinated and thorough Assesses and addresses the educational needs of individual patients and members of the community as a whole, in regard to health issues with an emphasis on specialty practice. Participates in the evaluation and development of patient education materials and provides individualized teaching based on needs of the patients and the community. Provides staff development and serves as a clinical resource and consultant to members of the interdisciplinary team, identifying additional resources as needed. Coordinates tests, treatments, referrals and appointments as necessary to meet the physical, spiritual and psycho-social needs of the patient and family. Provides clinical support and patient care during procedures. Works as a team member to plan, develop, market and implement community health and wellness educational programming and health care services, with an emphasis on specialty care. a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } RN with Bachelor’s degree preferred 3–5 years of current clinical experience required Experience with relevant patient population preferred (e.g., women’s health, breast health, oncology) Demonstrated clinical competence with focus on wellness and disease prevention Strong leadership, communication, and self-direction skills Ability to think critically and exercise independent clinical judgment Typically reports to Department or Nurse Manager Licensure, Certifications, and Clearances: Registered Nurse currently licensed in the practicing state. Current certification in specialty or obtained within one year CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) Registered Nurse (RN) Act 34 Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state. UPMC is an Equal Opportunity Employer/Disability/Veteran
UPMC Magee Womens Hospital is hiring a part-time RN to join our team in the Operating Room! Applicants will be placed in the appropriate job title and salary from the career ladder based on their individual experience and education. Responsibilities: Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care. Actively participates in unit-based shared governance, goal setting and supports the change and transition process to improve quality of care and the practice environment. Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance and partnership. Participates in work that improves patient care and the professional practice environment. Adapts to change and demonstrates flexibility with the change process. Applies the nursing process within the framework of Relationship Based Care to create a healing environment. Formulates daily goals and a plan of care for patients that involves the patient as partner and considers the individual needs of the patient in a holistic manner. Demonstrates critical thinking in the identification of clinical, social, safety, psychological and spiritual issues for the patient care within an episode of care. Practices solid communication skills and is able to articulate and translate the patient's condition to other care providers and to negotiate and make recommendations for changes in patient care and unit practices. Patient documentation is comprehensive and promotes communication between caregivers. Incorporates national professional organization as well as business unit and health system's goals to improve patient safety, quality and satisfaction. Creates a caring and compassionate patient focused experience by building healing relationships with patients, families and colleagues. Demonstrates knowledge of adult learning principles (and/or teaching children if applicable) and applies in teaching of patients, families, students and new staff. Provides detailed and appropriate teaching to patients and families to effectively guide them through the episode of care as well as transition to another level of care and/or home. Supports the development of students, new staff and colleagues, may serve as a preceptor. Creates an environment of open dialogue, inquiry and continuous development by asking for feedback and improving practice. Actively participates in department or unit-specific quality improvement efforts. Identifies opportunity for quality improvement to colleagues and management. Takes personal responsibility in improving patient satisfaction with the quality of care and service. Utilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest, discusses opportunities for quality improvement at multidisciplinary rounds, and influences patients' plans of care. Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues. Demonstrates an understanding of cultural differences and holds peers accountable for healthy relationships. Maintains a conscious balance between work and personal life. Models safe work hours, time management and healthy lifestyle. Communicates with peers and management any safety hazards identified in the workplace. Performs scrub role (requirement for RNs hired on or after July 1, 2023). *Performs in accordance with system-wide competencies/behaviors.*Performs other duties as assigned. The individual must be able to demonstrate the knowledge and skills necessary to provide care and/or interact appropriately to the ages of the patients served by his/her assigned unit as specified below. They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures. Zero to two years of experience. BSN preferred. Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families. Ability to work productively and effectively within a complex environment, handle multiple/changing priorities and specialized equipment. Good clinical judgment with critical thinking, analytical and problem solving abilities required as related to various aspects of patient care. Critical thinking skills necessary to exercise and to lead others in application of the nursing process. Mobility and visual manual dexterity. Physical stamina for frequent walking, standing, lifting and positioning of patients.***UPMC offers a variety of flexible options – in addition to traditional rotating/flexible shifts, special programs exist to work primarily night shifts or weekend shifts with a premium pay differential. Employees hired as or who choose to transition into one of these programs at a later time must have at least 6 months of nursing experience to qualify and may be required to complete any necessary orientation during regular business hours. If you are interested in these programs, please alert your recruiter when you are contacted for an interview.*** Licensure, Certifications, and Clearances: UPMC approved national certification preferred. Current licensure as a Registered Professional Nurse either in the state where the facility is located or in a state covered by a licensure compact agreement with the state where the facility is located. CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire. Graduate nurses must complete licensure examination within SIX MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 6 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU. Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) Registered Nurse (RN) OR Temporary Practice Permit (TPP) Act 34 Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state. UPMC is an Equal Opportunity Employer/Disability/Veteran
Position Detail: Part-time, 20 hours per week, hourly position Work Schedule: Mostly M-F Limited Weekends No holidays or call Purpose: The Clinical Professional Development Specialist has the authority, responsibility and accountability for delivery of clinical education curriculum to clinical staff. Orientation and ongoing clinical education are the main objectives of this position. The Clinical Professional Development Specialist ensures clinical staff in assigned area of responsibility receive ongoing training/education to provide high-quality patient care and the UPMC Patient Experience to patients. Responsibilities: Develops and maintains productive working relationships internally and externally by building teams and relationships through mentoring, support and positive communication working directly with frontline clinical staff Conveys information and ideas clearly through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Serve as a formal and informal mentor for new clinical staff members and mentor new preceptors to be successful in their role. Responsible for unit-based onboarding and orientation. Teach staff how to manage the care of patients including assessment, interdisciplinary planning, implementation, evaluation of patient care, teaching and discharge planning. Identify, communicate and respond to meet the learning needs of clinical staff. Serves as a resource/consultant for patients, nursing staff and other disciplines in area of specialty. Promotes patient education needs for frontline clinical staff Participate in department-based Performance Improvement projects. Participate in professional and community organizations. Develops professional coaching and feedback skills to support and validate UPMC Experience initiatives not limited to Bedside Shift Report, Hourly Rounding, AIDET, etc. Training/education of clinical staff during non-traditional work hours may be required based on the needs of assigned unit *Performs in accordance with system-wide competencies/behaviors. *Performs other duties as assigned. Purpose: The Clinical Professional Development Specialist has the authority, responsibility and accountability for delivery of clinical education curriculum to clinical staff. Orientation and ongoing clinical education are the main objectives of this position. The Clinical Professional Development Specialist ensures clinical staff in assigned area of responsibility receive ongoing training/education to provide high quality patient care and the UPMC Patient Experience to patients. Responsibilities: Develops and maintains productive working relationships internally and externally by building teams and relationships through mentoring, support and positive communication working directly with frontline clinical staff Conveys information and ideas clearly through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Serve as a formal and informal mentor for new clinical staff members and mentor new preceptors to be successful in their role. Responsible for unit-based onboarding and orientation. Teach staff how to manage the care of patients including assessment, interdisciplinary planning, implementation, evaluation of patient care, teaching and discharge planning. Identify, communicate and respond to meet the learning needs of clinical staff. Serves as a resource/consultant for patients, nursing staff and other disciplines in area of specialty. Promotes patient education needs for frontline clinical staff Participate in department-based Performance Improvement projects. Participate in professional and community organizations. Develops professional coaching and feedback skills to support and validate UPMC Experience initiatives not limited to Bedside Shift Report, Hourly Rounding, AIDET, etc. Training/education of clinical staff during non-traditional work hours may be required based on the needs of assigned unit Performs in accordance with system-wide competencies/behaviors. *Performs other duties as assigned. Bachelor’s degree required Master’s degree preferred Relevant Teaching Experience Preferred Minimum of 2 years of clinical experience required Licensure, Certifications, and Clearances: CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire UPMC approved certification preferred Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) Act 31 Child Abuse Reporting with renewal Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state. UPMC is an Equal Opportunity Employer/Disability/Veteran
UPMC Health Plan and Workpartners is hiring a temporary Contact Center Navigator. This role will work Monday - Friday (Mondays and Friday standard daylight hours EST, Tuesday - Thursday 12 pm - 9 pm EST) and may work remotely. This role will not be eligible to work overtime. The budgeted hourly range for this position is $27.89–$35.00. The ideal candidate will possess the following: BSN Active RN ER, Psych, and/or School nursing experience is a bonus. Bilingual in Spanish is a bonus. Prior experience working remotely. The KnovaSolutions Contact Center Navigator is responsible for care coordination, health education and assessment for identified KnovaSolutions members through telephonic and other electronic collaboration with members. Collaborates with and facilitates coordination with KnovaSolutions nursing and pharmacy staff, other departments, providers, community resources and caregivers to provide additional support. Members will be followed by telephone or other electronic communication methods. The Contact Center Navigator is the first clinical contact for members identified as KnovaSolutions referrals. Responsibilities: Completes Annual Competencies including Ethics and Compliance, HIPAA, Safety, Fraud and Abuse and Confidentiality/Privacy and Security Awareness. Preserves confidentiality of the member. Utilizes independent problem solving and demonstrates ability to propose and implement creative solutions to member problems in order to achieve a high level of member satisfaction with KnovaSolutions. Completes timely and accurate documentation of member contacts in the SMA health record. Identifies health behaviors, risk factors or other concerns that would potentially improve members health if enrolled in the service. Initiates outbound contact and responds to inbound contact with identified members to facilitate enrollment in KnovaSolutions. Refers members to Company Benefits. The Contact Center Navigator provides clinical triage of members to KnovaSolutions Clinical Prevention Specialists. Conducts initial health assessments using motivational interviewing techniques or other behavioral change skills. Bachelor's degree in behavioral, social work, nursing, public health or a related field strongly preferred 2 years of experience in counseling, clinical assessment, care coordination, coaching, and/or care management strongly preferred Active RN licensure strongly preferred. Bilingual in Spanish is a bonus. Knowledge of or ability to learn a family-centered counseling approach that emphasizes nonjudgmental empathic interaction and collaborative development and implementation of behavior change plans. Basic knowledge of workplace benefits, insurance reimbursement and EOBs. Detail-oriented individual with excellent organizational skills. High level of oral communication skills. Competently employ motivational strategies for encouraging individuals to explore motivation for change and enhance readiness. Intermediate proficiency with MS Word and Outlook. Ability to learn new computer-based documentation skills. Excellent verbal and written communication and interpersonal skills required. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
