LPN Manager/Supervisor Outpatient Full-time
Dartmouth Hitchcock Medical Center

Supervisor Licensed Practice Nurse ( LPN) - Family Medicine, Newport

Dartmouth Hitchcock Medical Center New London, NH 03257, US
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Overview

Supervises and coordinates activities of a group of clinical staff (LPN, Medical Assistant, and other clinical staff as appropriate). Provides administrative support in planning and maintaining day-to-day activities and projects. Provides general nursing care to patients within scope of licensure.

Responsibilities

  • Monitors patient flow to ensure efficient use of schedules and rooming of patients.
  • Writes annual performance appraisals and conducts appraisal meetings.
  • Ensures adherence to all standards, procedures and protocols.
  • Encourages, supports, and provides educational opportunities for employees’ development.
  • Assists in coordinating the daily operations of the practice.
  • Ensures staffing, space, furniture and equipment/supply needs of the office are met.
  • Analyzes work flows to ensure maximum staff utilization. Works to create a positive and harmonious working environment.
  • Coordinates employee schedules and assignments and approves employee time off requests.
  • Performs service recovery to promote patient and employee retention.
  • Develops, maintains and revises office procedures and systems in order to ensure efficient, effective operations.
  • Functions as a resource to management in designing and implementing workflow changes that will increase the efficiency and effectiveness of operations.
  • Serves as a resource to licensed practical nurses and medical assistants; provides direction and assists, as necessary, in the performance of duties appropriately delegated in accordance with professional standards.
  • Acts as preceptor for new employees.
  • Facilitates orientation and training for new employees in conjunction with ambulatory nurse educator. Monitors completion of orientation checklist and completes computer access requests.
  • Collaborates and coordinates special quality improvement pilots and projects involving the clinical support staff.
  • Serves as liaison with other persons/departments concerning services offered by Express Care.
  • Works closely with Clinic Leaders to optimize patient experience.
  • Encourages and recognizes the contributions of employees and celebrates individual and department accomplishments.
  • Performs other duties as required or assigned.

Qualifications

  • Graduate of an accredited school of practical nursing.
  • 2 years of ambulatory clinic experience preferred.
  • Demonstrated organizational skills preferred.
  • Experience coordinating activities for a group preferred.
  • Ability to effectively delegate and hold staff accountable for responsibilities.
  • Excellent interpersonal, organizational, and communication skills required.
  • Ability to relate sensitively to people, maintain confidentiality, multi-task and work well under pressure.

Required Licensure/Certifications

REQUIRED LICENSE(S): • Licensed LPN with NH eligibility REQUIRED CERTIFICATIONS: • (BLS) Basic Life Support

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