RN Outpatient Full-time
University of Maryland Medical System

Registered Nurse Case Manager, Population Health

University of Maryland Medical System Linthicum Heights, MD, US
Job Requirements

We are seeking a dedicated and experienced Registered Nurse Case Manager to join our Population Health team. The ideal candidate will play a critical role in managing patient care, coordinating services, and improving health outcomes across diverse populations.

Key Responsibilities

  • Assess and evaluate patient health needs to develop individualized care plans
  • Coordinate with healthcare providers, patients, and families to ensure comprehensive care
  • Monitor patient progress and adjust care plans as necessary
  • Educate patients and families on health management and disease prevention
  • Collaborate with interdisciplinary teams to optimize population health strategies
  • Utilize data and analytics to identify trends and improve care delivery

Join us in making a meaningful impact on community health through compassionate and coordinated care.

Work Experience

Education and Experience

  • Licensure as a Registered Nurse in the state of Maryland, or eligible to practice due to Compact state agreements outlined through the MD Board of Nursing, is required; BSN preferred.
  • 3 to 5 years of care coordination experience and/or experience working in an outpatient ambulatory setting
  • Experience with educating patients and patient goal setting (essential)
  • Case Management Certification (preferred)
  • Experience in a manage care information environment (preferred)
  • Preferred experience would include knowledge of quality improvement processes (LEAN or PDSA); practice re-design work such as patient centered medical home and Joint Commission and National Committee for Quality Assurance (NCQA) accreditations.

Knowledge, Skills And Abilities

  • Knowledge and experience with managing and overseeing the comprehensive assessment, planning, implementation and overall evaluation of individual patient needs
  • Proficient analytical, organization, and problem-solving skills to identify opportunities, to implement efficient work processes as it relates to case management
  • Proficient documentation skills to maintain client records
  • Ability to work effectively in a stressful work environment and handle confidential issues with integrity and discretion
  • Critical thinking skills to analyze and solve problems
  • Strong problem management strategies and issue resolution skills
  • Excellent interpersonal, verbal, and written communication skills
  • Strong organization skills, detail oriented, and knowledgeable
  • Ability to work independently and effectively in a fast-paced environment.
  • Ability to work productively in a stressful environment and effectively handle multiple projects and changing priorities.
  • Ability to effectively present information and respond to questions from families, members, providers, and clients, as well as the ability to relate effectively to upper management
  • Ability to work independently, handle multiple assignments, establish priorities, and demonstrate high level time management skills
  • Understands benefit/payer systems and reimbursement structures for patients.
  • Strong clinical knowledge of broad range of medical practice settings and healthcare delivery systems
  • Thorough and solid knowledge of health care and managed care delivery systems. This includes standards of medical practice, insurance benefits structure, and the utilization and case management process.
  • Knowledge of state and federal laws and resources
  • Proficiency in Microsoft Office including Outlook, Word, Excel and PowerPoint; knowledge of or the ability to learn care management/EMRsoftware (e.g., Epic) and other software in order to perform job duties

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