Medical Assistant/Phlebotomist

Oak Street Health Des Moines, IA 50320, US

$18.50 - $35.29 / hour

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Medical Assistant

Company: Oak Street Health

Role Description:

The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions.

Medical Assistants (MA) report to the Practice Manager or Center Operations Specialist. They are a vital element of our model and important members of our Care Teams. Being an MA at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem solving skills. You will be expected to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results. As an MA you will accomplish this by assisting in the assessment of patients’ health conditions, through screenings and routine diagnostic testing performed during appointments.

Responsibilities:

Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews
Inventory supplies and stock exam rooms
Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc.)
In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc.
Import required documents into EMR via scanning or PDF upload.
Participate in care team meetings to discuss patient care and clinic operations
Process orders for durable medical equipment
Request medical records from external providers as required by the provider
As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab
Other duties as assigned

What we’re looking for

Required Qualifications:

State or national certification (as required by state), or graduation from an accredited medical assistant course
1 year experience as a medical assistant
CPR or BLS Certification
Electronic Medical Record experience
Computer skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.
Proficiency in non-English languages as required by the center's demographics.
US work authorization

Strongly Preferred Qualifications:

Minimum of three years in a Medical Assistant role
Successful mastery of the workflow in their previous MA position
An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients’ lives

Preferred Qualifications:

2 or more years of experience working with geriatric patients
Phlebotomy Technician Certification

Other Skills:

Problem-solving skills, professional accountability, and a flexible, positive attitude
Strong communication skills and customer service orientation

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $38.82

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $35.29

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/14/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Share this job

Related Jobs

CMA

Per Diem

2 weeks ago

CNA/CMA - Brio

WesleyLife Johnston, IA

Join WesleyLife and Help Revolutionize the Aging Experience! WesleyLife is revolutionizing the experience of aging by challenging the stigma that aging means decline and promoting the idea that life transitions are opportunities for growth and purpose. Come be a part of the revolution! About the Role: CNA As a CNA , you’ll play a key role in supporting the health, happiness, and daily experience of the residents at Brio in Johnston. CNA Job duties include: Assist residents with daily living activities, including bathing, dressing, grooming, and passing medications. Provide emotional support and companionship, fostering a positive and engaging environment. Conduct routine health monitoring, such as checking vital signs and administering medications. Facilitate resident participation in recreational and therapeutic activities. Ensure a clean and safe environment by adhering to infection control protocols. Communicate effectively with residents, families, and the healthcare team to provide comprehensive care. Open Shifts Available: PRN - All shifts (12 hours only: 6-6) Qualifications: Compassionate, dependable, and motivated to serve others Strong communication and teamwork abilities CNA certified Required Community Location: 6901 Peckham St, Johnston, IA 50131 What We Offer We know a great career is about more than just a paycheck — it's about belonging, growth, and making a difference. At WesleyLife, we provide: Compensation & Flexibility: DailyPay Access: Get paid when you need it — instantly access your earnings before payday Flexible Scheduling: We work with your needs and schedule Shift Differentials: 2nd Shift-$3.00/hr, 3rd Shift-$4.00/hr and Weekends-$1/hr Health & Wellness: Comprehensive Benefits Package: Including health care, vision, dental, and 401(k). Free wellness center memberships Voluntary benefits including life, accident, and critical illness coverage Education & Career Growth: Scholarship Assistance: Up to $3,000/year Tuition Reimbursement: Up to $1,500/year Educational Discounts: 18% off tuition at Purdue University Global Ongoing leadership training and development pathways Extra Perks: Referral Bonus Program — bring your friends and earn rewards Recognition and appreciation programs that highlight your impact A workplace culture that prioritizes respect, teamwork, and support Brio embodies a connected community where residents experience a seamless blend of independent, assisted, memory support, long-term care, and short-term rehabilitation services all under one roof. Our holistic approach to health focuses on mind, body, and spirit through vibrant programming. Located in Johnston, Brio offers a home-like environment with easy access and a commitment to personalized care. Whether for independent living, assisted living, memory care, or skilled rehabilitation, Brio provides a supportive community where every resident can live life their way. Why Choose WesleyLife? At WesleyLife, you're not just starting a job — you're joining a purpose-driven community where your well-being, growth, and impact truly matter. With nearly 80 years of excellence in serving older adults, we empower our team members to thrive while making meaningful connections and changing lives every day. WesleyLife is proud to be recognized as one of Senior Care’s Best Places to Work by WeCare Connect! We’re committed to a workplace where every team member is seen, heard, and appreciated. Ready to Make a Difference? We’re excited to meet people who share our passion for service, wellness, and community. Apply today and help us continue to revolutionize the aging experience — the WesleyLife Way. WesleyLife believes in welcoming all people to our team and is an equal opportunity employer. Because of our commitment to your health and well-being, you will be required to successfully complete a pre-hire health assessment, drug screen, and tobacco screen prior to beginning employment

CMA

Other

2 years ago

Medical Assistant

Concentra Urbandale, IA

Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

Clinic CMA

MercyOne Pleasant Hill, IA

Employment Type: Full time Shift: Day Shift Description: Medical Assistant · Demonstrates ability to recognize urgent/emergent needs of patients and initiate appropriate emergency procedures as needed. · Demonstrates current level of knowledge of various payor regulations by functioning within those guidelines. · Follows clinic procedure/protocol for the organization and management of the electronic medical record (i.e. test results, retrieval, filing, creation, repair, charging of electronic medical record). · Acts to facilitate interdisciplinary communication. Utilizes other members of the health care team in assessing the patient and analyzes patient data. Assesses learning needs of the patient and significant others. Gives accurate and complete information to patient and family. · Evaluates patient and family understanding of treatment plan and/or instructions. · Assists with a variety of procedures, exams and/or operation of diagnostic equipment as assigned (i.e. EKG, spirometry, tympanometry, etc.). · Maintains appropriate aseptic technique for preparation, procedures and medications administered. · Accurately documents all patient interactions in electronic medical record. · Reports results and pertinent information to patients and health care team members. · Functions according to limitations or scope of license or certification. · Performs basic medical assistant functions (vitals, rooming, assist with procedures, immunizations, medication injections etc), under direction and supervision of provider. · Maintains professional appearance of patient exam and procedure rooms. · Maintains supplies in assigned area Receptionist · Coordinates on-going patient flow through the clinic process ensuring efficient and effective continuity, accurate completion of all required forms, greeting patients, verifying demographics and insurance information, and coordinating physician releases. · Assures the conveyance of accurate and complete messages to appropriate personnel. · Responsible for the development, tracking and/or completeness of the charge ticket process through the patient visit. · Demonstrates functional knowledge of third party payers. Surgery Scheduler: · Familiar with ICD-9/10 coding and CPT coding. · Coordinates physician surgery schedules between OR and office. · Proficient in computer and internet skills to access payers websites, perform surgery scheduling on multiple systems, verify patient eligibility for benefits, and to obtain surgery pre-certifications. · Provides appropriate pre- and post-surgery information, organization of surgery scheduling management. Referral Liaison · Meets with patients both in person and by phone and is the point person in their coordination of care. · Works closely with insurance companies and makes referrals according to their guidelines and policies. · Coordinates referrals with other provider’s offices in a timely manner. · Implements and follows a tracking system for all referrals. · Processes requests for physical forms/immunization forms for parents, daycares, and schools as time allows. Lab · Performs laboratory testing (including phlebotomy and a variety of routine and/or automated tests), and maintains records of tests performed and results received. · Reports results and pertinent information to patient and health care team members. · Complies with regulatory agencies (i.e. CLIA, COLA, OSHA in operation of lab). · Responsible for quality control and proficiency testing appropriate for the testing performed ensuring that levels are maintained throughout the entire testing procedure from the initial quality control, throughout testing, and reporting of test results. · Responsible for reporting technical problems and ensure that remedial actions are taken whenever tests deviate from established performance specifications. · Coordinates a variety of procedures, exams and diagnostic equipment. MARGINAL FUNCTIONS: · Work includes cross coverage in other clinic areas as team needs. · Responsible for following equipment maintenance protocol, identifying problems, and coordinating appropriate repairs. · Participates in Performance Improvement projects. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: · Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES). · Certified Medical Assistant (CMA) certification or Registered Medical Assistant (RMA) certification must be obtained within first year of employment and maintained thereafter. · Clinic/physician office experience preferred. · Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. · Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

CMA

Full-time

1 month ago

Certified Medical Assistant

MercyOne Pleasant Hill, IA

Employment Type: Full time Shift: Description: ESSENTIAL FUNCTIONS: · Demonstrates ability to recognize and assess emergency needs of patients and initiate appropriate emergency procedures as needed. · Demonstrates current level of knowledge of various payor regulations by functioning within those guidelines. · Acts to facilitate interdisciplinary communication. Utilizes other members of the health care team in assessing the patient and analyzes patient data. Assesses learning needs of the patient and significant others. Gives accurate and complete information to patient and family. · Evaluates patient and family understanding of treatment plan and/or instructions. · Assists with a variety of procedures, exams and/or operation of diagnostic equipment as assigned · Maintains appropriate aseptic technique for preparation, procedures and medications administered. · Accurately and legibly documents all patient interactions in patient record · Reports results and pertinent information to patients and health care team members. · Functions according to limitations or scope of license or certification. · Performs basic nursing functions (vitals, rooming, assist with procedures, etc), under direction and supervision of physician. · Maintains professional appearance of patient exam and procedure rooms. MARGINAL FUNCTIONS: · Maintains supply inventory and stocks supplies in various work areas. · Responsible for following equipment maintenance protocol, identifying problems, and coordinating appropriate repairs. · Misc. office duties (i.e. copying, filing, retrieval of films/medical records) · Assists with nursing chart audits. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: · Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification must be obtained within first year of employment and maintained thereafter. · Clinic/physician office experience preferred. · Basic Life Support (BLS) certified or obtained within three (3) months of hire. Acceptable credentialing bodies and certifications include American Heart Association Basic Life Support. · Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

CMA

Full-time

1 day ago

DMACC: upcoming MA Grads

MercyOne Des Moines, IA

Employment Type: Full time Shift: Description: ESSENTIAL FUNCTIONS Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration. Administer medications, treatments, and immunizations under the direction of providers. Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals. Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care. Maintain patient confidentiality and adhere to organizational standards and ethical guidelines. Educate patients and families based on assessed needs and discharge plans. Promote evidence-based resources to optimize nursing practice and patient care. Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel . Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs. Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s). Ensure safety checklists/quality controls are completed as required . Other duties as needed and assigned by the manager. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. MINIMUM QUALIFICATIONS Must be comfortable operating in a collaborative, shared leadership environment. Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES). Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire: Acceptable Certification s : Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA) Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT) Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association. Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health C areer Association. Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP) Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE). Basic Life Support (BLS) certification required within 3 months of hire. Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire. Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office). Ability to work with diverse groups of people and in a collaborative, shared leadership environment. Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.