CMA Full-time
American Family Care

Medical Assistant

American Family Care New Britain, CT, US
$21 - $24 / hour
Apply Now

Make an impact—front desk to triage

At American Family Care, our Medical Assistants are the heartbeat of the clinic — blending clinical skill, patient service, and front-desk/insurance verification expertise to keep our centers running smoothly. Whether you’re triaging a patient, drawing blood, or ensuring accurate insurance eligibility, you’ll play a key role in delivering care and ensuring our services are paid correctly.

If you thrive in a fast-paced urgent care or medical office setting, adapt quickly, and pride yourself on both accuracy and compassion, we want you here.

 

What you’ll do

  • Clinical Care: Greet and triage patients, collect vitals/histories, perform venipuncture and CLIA-waived point-of-care testing (COVID, flu, strep, glucose, A1C, UA, etc.), assist with minor procedures, wound care, EKGs, and nebulizer therapy.
  • Insurance Verification & Front Desk: Register patients, verify insurance eligibility, determine financial responsibility, collect co-pays, reconcile payment logs, and maintain EMR accuracy.
  • Patient Service: Educate patients on both clinical procedures and financial expectations, provide clear discharge instructions, and de-escalate concerns with empathy and professionalism.
  • Team & Compliance: Participate in daily huddles, maintain compliance logs (crash cart, fridge temps, etc.), support infection-control and HIPAA standards.

 

What We’re Looking For

  • Completion of an accredited Medical Assistant program.
  • Active national MA certification (CMA, RMA, CCMA, or equivalent) at hire.
  • At least 1+ year of experience with insurance verification and patient registration required.
  • Current Basic Life Support (BLS) certification (or ability to obtain before starting).
  • Urgent care or emergency room experience highly valued.
  • EMR proficiency (Experity preferred); comfort with payer portals (e.g., Waystar).
  • Proven venipuncture and specimen collection skills.

 

Additional requirements

  • Must successfully pass a drug screen and criminal background check as a condition of employment.
  • Full availability including ability to work evenings/weekends and float to nearby centers as needed.

Why You’ll Love Working Here

  • Competitive pay and benefits package.
  • Opportunities for professional growth and cross-training.
  • Collaborative, supportive, patient-first team culture.
  • Make an impact by delivering The Right Care. Right Now.

Work environment

Fast-paced urgent care with frequent role-switching; prolonged standing/walking; routine exposure to blood and body fluids (strict PPE adherence); occasional lifting up to 25–30 lbs; weekend/evening shifts and float coverage as needed.

American Family Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

AFC is committed to pay equity and transparency. The expected pay range for this role is $21.00 – $24.00 per hour. Final compensation offers will be determined based on a combination of factors, including experience, certifications, education, and geographic location. In addition to base pay, AFC offers a competitive benefits package and advancement opportunities (varies by full-time/PRN/part-time status). 

Share this job

Share to FB Share to LinkedIn Share to Twitter

Related Jobs

CMA Full-time
American Family Care

Medical Assistant

American Family Care New Haven, CT
$18 - $21 / hour
Benefits: 401(k) Competitive salary Health insurance Paid time off Benefits/Perks Work 3 days per week/12 hour shifts Paid time off Health insurance Dental insurance Retirement benefits Additional perks! Job Summary Provides general medical care under the direction of a licensed provider to patients in an outpatient clinic setting. This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Responsibilities Obtain patient vitals, medical history, and reason for visit, and prepare the patient for a physical exam Explain prescribed procedures and treatments to patients Ensure all ordered tests are performed accurately and in a timely manner Administer prescribed medications and treatments in accordance with the approved procedure Draw blood and preparation labs for reference lab processing and/or in-house processing Perform laboratory tests, lab-quality controls, and equipment maintenance according to written instructions Respond to all lab messages and call back requests Perform all drug screening procedures in accordance with established rules and regulations Ensure patient immunizations are well documented and administered in accordance with the approved procedure Conduct physician referrals as well as service pre-certifications on an as-needed basis Prepare exam rooms; sterilize instruments, equipment, and supplies for procedures Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications Associates degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. AMT registered and AAMA Certified Medical Assistants are preferred. Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF).
CMA Full-time
Waterbury Hospital

Medical Assistant

Waterbury Hospital Middlebury, CT
Assists in the delivery of primary health care and patient care management by performing selected clinical and administrative duties. Duties And Responsibilities Assists provider in preparing for physicals and minor surgeries. Prepares patients for examination and treatment. Takes patient histories and vital signs, performs phlebotomy and EKG as needed. Prepares exam and treatment rooms with necessary instruments. Assists with ordering and maintaining supplies and equipment, including sterilization of instruments. Assists with scheduling of tests and treatments and follows through with referrals when indicated. Screens telephone calls for referral to nurse or provider. Maintains patient files, records and other information according to office standards. Implements provider orders under provider direction and notifies patients of results as requested. Remains updated and current on the electronic health record policies and procedures. Attends required meetings and participates in committees and professional development activities. Maintains professional affiliations. Scribe to include: history of present illness, review of systems, physical exam findings, diagnostic assessment and plan of care. Maintains patient and office confidentiality. Performs related work as required. Supervision Received Reports directly to the Practice Manager Typical Physical Demands Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Involves frequent standing and walking. Occasionally lifts and carries items weighing up to 20 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids. Requires the ability to work in a busy medical office environment. Performance Requirements: (Required knowledge, skills and abilities.) ¨ Ability to perform medical assistant duties such as assisting the provider, performing EKG's and phlebotomy, vital signs and other office testing / procedures. ¨ Ability to communicate clearly and effectively and to establish and maintain effective working relationships with medical staff, patients and the public. ¨ Ability to follow direction and comply with office policies / procedures. ¨ Strong computer skills. Prior experience utilizing medical practice computer systems. Allscripts EMR experience preferred. ¨ Knowledge of medical terminology ¨ Working knowledge of insurance requirements Education: (Acceptable experience and training) ¨ High School Diploma or equivalent. Graduate of an accredited program for Medical Assistants. Certification from the American Association of Medical Assistants or at least 3 years of relevant experience in a fast-paced medical office highly preferred. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
CMA Full-time
Waterbury Hospital

Medical Assistant Float

Waterbury Hospital Middlebury, CT
Assists in the delivery of primary health care and patient care management by performing selected clinical and administrative duties. The “float” Medical Assistant will travel between Alliance Medical locations as needed and work with different providers. Duties And Responsibilities Assists provider in preparing for physicals and minor surgeries. Prepares patients for examination and treatment. Takes patient histories and vital signs, performs phlebotomy and EKG as needed. Prepares exam and treatment rooms with necessary instruments. Assists with ordering and maintaining supplies and equipment, including sterilization of instruments. Assists with scheduling of tests and treatments and follows through with referrals when indicated. Screens telephone calls for referral to nurse or provider. Maintains patient files, records and other information according to office standards. Implements provider orders under provider direction and notifies patients of results as requested. Remains updated and current on the electronic health record policies and procedures. Attends required meetings and participates in committees and professional development activities. Maintains professional affiliations. Scribe to include history of present illness, review of systems, physical exam findings, diagnostic assessment and plan of care. Maintains patient and office confidentiality. Must be flexible with different work flows in different offices Performs related work as required. Supervision Received Reports directly to the Practice Manager Typical Physical Demands Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Involves frequent standing and walking. Occasionally lifts and carries items weighing up to 20 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids. Requires the ability to work in a busy medical office environment. Performance Requirements: (Required knowledge, skills and abilities.) Ability to perform medical assistant duties such as assisting the provider, performing EKG’s and phlebotomy, vital signs and other office testing / procedures. Ability to communicate clearly and effectively and to establish and maintain effective working relationships with medical staff, patients and the public. Ability to follow direction and comply with office policies / procedures. Strong computer skills. Prior experience utilizing medical practice computer systems. Allscripts EMR experience preferred. Knowledge of medical terminology Working knowledge of insurance requirements Travel to all Alliance Medical locations Education: (Acceptable experience and training) High School Diploma or equivalent. Graduate of an accredited program for Medical Assistants. Certification from the American Association of Medical Assistants or at least 3 years of relevant experience in a fast-paced medical office highly preferred.
CMA Full-time
Waterbury Hospital

Medical Assistant

Waterbury Hospital Middlebury, CT
Assists in the delivery of primary health care and patient care management by performing selected clinical and administrative duties. Duties And Responsibilities Assists provider in preparing for physicals and minor surgeries. Prepares patients for examination and treatment. Takes patient histories and vital signs, performs phlebotomy and EKG as needed. Prepares exam and treatment rooms with necessary instruments. Assists with ordering and maintaining supplies and equipment, including sterilization of instruments. Assists with scheduling of tests and treatments and follows through with referrals when indicated. Screens telephone calls for referral to nurse or provider. Maintains patient files, records and other information according to office standards. Implements provider orders under provider direction and notifies patients of results as requested. Remains updated and current on the electronic health record policies and procedures. Attends required meetings and participates in committees and professional development activities. Maintains professional affiliations. Scribe to include: history of present illness, review of systems, physical exam findings, diagnostic assessment and plan of care. Maintains patient and office confidentiality. Performs related work as required. Supervision Received Reports directly to the Practice Manager Typical Physical Demands Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Involves frequent standing and walking. Occasionally lifts and carries items weighing up to 20 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids. Requires the ability to work in a busy medical office environment. Performance Requirements: (Required knowledge, skills and abilities.) ¨ Ability to perform medical assistant duties such as assisting the provider, performing EKG's and phlebotomy, vital signs and other office testing / procedures. ¨ Ability to communicate clearly and effectively and to establish and maintain effective working relationships with medical staff, patients and the public. ¨ Ability to follow direction and comply with office policies / procedures. ¨ Strong computer skills. Prior experience utilizing medical practice computer systems. Allscripts EMR experience preferred. ¨ Knowledge of medical terminology ¨ Working knowledge of insurance requirements Education: (Acceptable experience and training) ¨ High School Diploma or equivalent. Graduate of an accredited program for Medical Assistants. Certification from the American Association of Medical Assistants or at least 3 years of relevant experience in a fast-paced medical office highly preferred. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
CMA Full-time
Waterbury Hospital

Medical Assistant Float

Waterbury Hospital Middlebury, CT
Assists in the delivery of primary health care and patient care management by performing selected clinical and administrative duties. The “float” Medical Assistant will travel between Alliance Medical locations as needed and work with different providers. Duties And Responsibilities Assists provider in preparing for physicals and minor surgeries. Prepares patients for examination and treatment. Takes patient histories and vital signs, performs phlebotomy and EKG as needed. Prepares exam and treatment rooms with necessary instruments. Assists with ordering and maintaining supplies and equipment, including sterilization of instruments. Assists with scheduling of tests and treatments and follows through with referrals when indicated. Screens telephone calls for referral to nurse or provider. Maintains patient files, records and other information according to office standards. Implements provider orders under provider direction and notifies patients of results as requested. Remains updated and current on the electronic health record policies and procedures. Attends required meetings and participates in committees and professional development activities. Maintains professional affiliations. Scribe to include history of present illness, review of systems, physical exam findings, diagnostic assessment and plan of care. Maintains patient and office confidentiality. Must be flexible with different work flows in different offices Performs related work as required. Supervision Received Reports directly to the Practice Manager Typical Physical Demands Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Involves frequent standing and walking. Occasionally lifts and carries items weighing up to 20 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids. Requires the ability to work in a busy medical office environment. Performance Requirements: (Required knowledge, skills and abilities.) Ability to perform medical assistant duties such as assisting the provider, performing EKG’s and phlebotomy, vital signs and other office testing / procedures. Ability to communicate clearly and effectively and to establish and maintain effective working relationships with medical staff, patients and the public. Ability to follow direction and comply with office policies / procedures. Strong computer skills. Prior experience utilizing medical practice computer systems. Allscripts EMR experience preferred. Knowledge of medical terminology Working knowledge of insurance requirements Travel to all Alliance Medical locations Education: (Acceptable experience and training) High School Diploma or equivalent. Graduate of an accredited program for Medical Assistants. Certification from the American Association of Medical Assistants or at least 3 years of relevant experience in a fast-paced medical office highly preferred.