Supervisor Assessment & Referral - RN

Responsibilities

Supervisor, Assessment & Referral (RN) Opportunity

Emerald Coast Behavioral Hospital provides inpatient treatment services to adolescents and adults at our 86-bed facility in Panama City, FL and outpatient services to adolescents and adults at our four outpatient centers located throughout the Florida Panhandle. Additionally, we offer specialized treatment for active-duty military members through our Military Resiliency Program, specialized chemical dependency treatment and TMS therapy for chronic depression.

Visit us online at: https://emeraldcoastbehavioral.com/

The Supervisor of Assessment & Referral assists the Director of Assessment & Referral with the administrative oversight and clinical supervision of the Admissions and Referral Department. Assists in the supervision of staff in the provision of patient access to care and behavioral health assessment services, including call management, clinical evaluations for level of care, crisis intervention, admissions, and referrals. Assists with departmental adherence to policies and procedures, regulatory compliance, service excellence, and data entry/management. Assists in the development and management of processes related to efficient and smooth admission processes. Actively involved in hiring, training, performance evaluations, competency assessments, scheduling, and disciplinary actions of staff. Performs Assessment Specialist duties during assigned shift.

Job Duties/Responsibilities:

Oversees and monitors the assessment & referral process to ensure quality assessments, appropriate admissions as well as appropriate referrals are provided. Maintain effective lines of communication between the staff and the physician as the staff must work in conjunction with the admitting physician to establish appropriateness of admission, establish clinical diagnosis and treatment.
Oversees telephone triage activities. Monitors triage calls and information provided during the telephone triage such as offering assessment, referral information provided, access emergency medical or police services when needed. Ensures documentation of calls into computer-based systems.
Prepares schedule and in conjunction with Director, monitors FTE’s and stays within operating budgets. Administers staffing levels of both clinical and non-clinical direct care staff. Monitors staff for adequacy in provision of care. Directs staff rotations and reschedules personnel to meet increased or decreased service demands.
Assists the Director in hiring, training, performance evaluations, competency assessments, scheduling, and disciplinary actions of staff. Ensures staff is knowledgeable and competent to perform duties by providing orientation, training, and continuing education. Assures appropriate work production and documentation in accordance with policies and regulations through audits, supervision, and goal setting.
Performs Assessment Specialist duties to include but not limited to triage, psychosocial screenings and evaluations of all patients, voluntary and involuntary, who present to the facility with a primary psychiatric, behavioral, or substance abuse complaint. Provides accurate evaluation of medical necessity, offering alternative levels of care when feasible. Evaluates referral for any medical issues and concerns. Reviews with Physicians to determine facilities medical capability. Initiates a collection and assessment of information for payers; completes pre-certification and continued stay authorization. Works with and serves as back-up to utilization review.
In the absence of the Director, assumes the responsibility for the role as assigned.

Benefit Highlights:

Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plan
401(K) with company match and discounted stock plan
SoFi Student Loan Refinancing Program
Career development opportunities within UHS and its 300+ Subsidiaries!
More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com . From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications

Requirements:

Associate degree in nursing required. Bachelor’s degree in nursing preferred.
Two (2) years’ experience in nursing required. Acute behavioral health experience preferred. Supervisory experience preferred.
Current FL RN License or Compact State License
The ideal candidate thrives in a fast-paced work environment, has strong team building skills, and understands fiscal and operational responsibilities.
Ability to work Monday-Friday, 3pm to 11:30pm. Ability to adjust personal schedule to accommodate the needs of the facility. 24-hour on-call status as scheduled.

Employment with Emerald Coast Behavioral Hospital requires successful completion of a Level II background Screening. For additional information on this screening requirement, visit the Florida Care Provider Background Screening Clearinghouse Education and Awareness website at https://info.flclearinghouse.com/

EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams
We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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Job Duties: Conduct s complete nursing assessment of all admissions including risk assessments (SAO, elopement, assault, suicide ); educational needs, and medication review. Complete s all required nursing documents within established time frame . Actively participate s in treatment team meetings & decisions, collect s & include s data in care plan updates, asses ses patient needs, design s and implement s programs, and document s / evaluate s patient responses . Document s nursing care and treatment progression through timely & accurate chart entries & nursing treatment plan updates . Complete s treatment plans as per policy . Appropriately notify Physician of changes in condition and other patient issues, as per policy . Assess es , plan s , implement s , and evaluate s patient care and the milieu. Appropriately monitor s patients through detox, including CIWA and COWS assessments. Provide s oversight of completion of physician orders, including labs, EKG’s and x-rays . Ensure s that medication & treatment are administered as prescribed and that documentation reflects the care provided . Complete s medication consents from patient or guardian , as per policy . Provide s leadership, supervision, and direction to Mental Health Technicians and LPNs. Provide s oversight of q15 observations as evidenced by signatures on q15 observation rounding’s . Conduct s rounds. Provide s and direct s milieu management. Actively assist nurses and MHT’s, keeping safety foremost . May need to assist patients with personal hygiene and ADL ’ s as needed . May provide q15 observation round coverage at times. Assess es , direct s and intervene s in crisis situations . Recognize s escalation and take s preventive steps to reduce incidence of restraint and seclusion. Provide s and document s patient and family education . Leads nurse education groups and completes documentation . Initiate s and account s for Special Treatment Procedures . Provides a thorough and accurate report to the oncoming shift and completes an appropriate hand-off of the patients and q15 observation forms . Manage s and order s unit supplies for patient activities and non-group time that support a positive therapeutic environment . Complete s chart checks as assigned. Float s to other units as assigned . Serve s as a mentor and trainer to new employees . May be assigned to perform Mental Health Technician (MHT) and/or 1:1 duties. Performs other duties as assigned/required by this position. Benefit Highlights: Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plan 401(K) with company match and discounted stock plan SoFi Student Loan Refinancing Program Career development opportunities within UHS and its 300+ Subsidiaries! 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A safe and supportive environment that puts patient care first and values the nursing profession. One of the most rewarding aspects of working as a Registered Nurse (RN) is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. You are never alone, as you are part of a large, nationwide network of peer nurses and nursing leaders that educate the field, routinely exchange ideas, and review current topics within the industry. Having the opportunity to grow, learn, and advance in your career through our Charge, Supervisor and Nurse Manager-in-training programs and nursing executive tract. We are proud of our robust continuing education options and opportunities for skills diversification and career advancement as a Registered Nurse (RN) with UHS. We want to help you succeed and grow in your profession and enjoy a sense of belonging and trust that comes through your expanding experience. At UHS, you have a voice. Job Duties: Conduct s complete nursing assessment of all admissions including risk assessments (SAO, elopement, assault, suicide ); educational needs, and medication review. Complete s all required nursing documents within established time frame . Actively participate s in treatment team meetings & decisions, collect s & include s data in care plan updates, asses ses patient needs, design s and implement s programs, and document s / evaluate s patient responses . Document s nursing care and treatment progression through timely & accurate chart entries & nursing treatment plan updates . Complete s treatment plans as per policy . Appropriately notify Physician of changes in condition and other patient issues, as per policy . Assess es , plan s , implement s , and evaluate s patient care and the milieu. Appropriately monitor s patients through detox, including CIWA and COWS assessments. Provide s oversight of completion of physician orders, including labs, EKG’s and x-rays . Ensure s that medication & treatment are administered as prescribed and that documentation reflects the care provided . Complete s medication consents from patient or guardian , as per policy . Provide s leadership, supervision, and direction to Mental Health Technicians and LPNs. Provide s oversight of q15 observations as evidenced by signatures on q15 observation rounding’s . Conduct s rounds. Provide s and direct s milieu management. Actively assist nurses and MHT’s, keeping safety foremost . May need to assist patients with personal hygiene and ADL ’ s as needed . May provide q15 observation round coverage at times. Assess es , direct s and intervene s in crisis situations . Recognize s escalation and take s preventive steps to reduce incidence of restraint and seclusion. Provide s and document s patient and family education . Leads nurse education groups and completes documentation . Initiate s and account s for Special Treatment Procedures . Provides a thorough and accurate report to the oncoming shift and completes an appropriate hand-off of the patients and q15 observation forms . Manage s and order s unit supplies for patient activities and non-group time that support a positive therapeutic environment . Complete s chart checks as assigned. Float s to other units as assigned . Serve s as a mentor and trainer to new employees . May be assigned to perform Mental Health Technician (MHT) and/or 1:1 duties. Performs other duties as assigned/required by this position. Benefit Highlights: Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plan 401(K) with company match and discounted stock plan SoFi Student Loan Refinancing Program Career development opportunities within UHS and its 300+ Subsidiaries! More information is available on our Benefits Guest Website: benefits.uhsguest.com About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. Qualifications Registered Nurse (RN) Job Requirements: Graduate of an accredited RN program Current FL RN License or compact license Ability to work 12 hour shifts - 3 days per week to include weekends Employment with Emerald Coast Behavioral Hospital requires successful completion of a Level II background Screening. For additional information on this screening requirement, visit the Florida Care Provider Background Screening Clearinghouse Education and Awareness website at https://info.flclearinghouse.com/ EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.