Medical Assistant

GoHealth Urgent Care Charlotte, NC 28209, US

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Medical Assistant

Novant Health–GoHealth Urgent Care

Ongoing Talent Pool (No Current Openings)

Shift Availability:

Candidates must be willing to work a variety of shifts between 8:00 AM and as late as 12:00 AM, based on the operational needs of the assigned center. Some locations operate extended hours, with shifts ending at 10:00 PM or 12:00 AM.

Evergreen Opportunity

Thank you for your interest in joining Novant Health–GoHealth Urgent Care. While there may not be an immediate opening, we are continuously seeking to connect with qualified Medical Assistants for future opportunities. Applications submitted for this evergreen posting will be reviewed on an ongoing basis, and candidates will be contacted as positions become available.

About Us

Novant Health, one of the nation’s leading healthcare providers, and GoHealth Urgent Care, a consumer‑centric, on‑demand care company, have partnered to operate urgent care centers across North Carolina.

At Novant Health–GoHealth Urgent Care, we put patients first by providing:

An effortless and compassionate patient experience
A welcoming, team‑oriented culture of care
Seamless integration with leading health systems and the communities we serve

We invite you to be part of our growing team.

Why Join Us

We offer a competitive and comprehensive benefits package, including:

Medical, Dental, and Vision insurance
401(k) with employer match
Employee Assistance Program (EAP) and wellness resources, with a strong emphasis on mental health
Generous Paid Time Off (PTO)
Monthly bonus opportunity of up to $600
Career growth and advancement opportunities

Position Summary

The Medical Assistant supports providers in delivering high‑quality urgent care services. This role assists with patient intake, clinical procedures, front desk operations, and overall patient flow to ensure a safe, efficient, and positive experience for every patient.

Essential Functions

Register patients and collect required paperwork, insurance information, and eligibility verification
Process co‑pays and schedule appointments
Coordinate referrals to specialists as directed
Prepare patients for examination by confirming visit details, obtaining medical history, and documenting information in the medical record
Measure and record vital signs, including blood pressure, temperature, pulse, height, and weight
Perform point‑of‑care testing (e.g., flu, strep, urinalysis, EKG, pregnancy testing) and communicate results to providers
Draw and prepare blood specimens for laboratory analysis
Prepare and stock exam rooms; monitor supplies and inventory
Maintain accurate medical records, including scanning and documentation
Answer phones, manage correspondence, and maintain a welcoming reception area
Conduct patient follow‑up courtesy calls
Perform opening and closing duties, including cash handling, end‑of‑day reconciliation, and securing the facility
Perform daily equipment checks, quality control, calibration, troubleshooting, and submit repair requests as needed
Adhere to all clinical, safety, and organizational policies
Perform other duties as assigned

Education

High School Diploma or equivalent — Required
Graduate of a Medical Assisting Program — Preferred

Work Experience

Minimum of 1 year of Medical Assistant experience — Required
Front desk or patient registration experience — Preferred

Licensure & Certifications

Basic Life Support (BLS) — Required at time of hire
- Must be obtained through the American Red Cross (ARC) or American Heart Association (AHA)

Medical Assistant Certification Requirements

For candidates with less than three (3) years of Medical Assistant experience, one of the following certifications is required:

CCMA – Certified Clinical Medical Assistant (NHA)
CMA – Certified Medical Assistant (AAMA or CHP)
RMA – Registered Medical Assistant (AMT, AAH, or ARMA)
NCMA – National Certified Medical Assistant (NCCT)
NRCMA – Nationally Registered Certified Medical Assistant (NAHP)

Certification Alternatives

Experience‑Based Pathway

Candidates may qualify in lieu of a certification by meeting both of the following:

3+ years of Medical Assistant experience
1+ year of experience in a Hospital, Emergency Department, or Urgent Care setting

Note: Candidates hired without an approved MA certification must obtain one within 6 months of their start date to remain eligible for continued employment in a Medical Assistant role.

Alternative Credentials (Accepted at Time of Hire)

Graduate of an Accredited School of Nursing (LPN or RN)
EMT or Paramedic (NREMT)
Certified Nursing Assistant (CNA)

Additional Requirements

CPOE (Computerized Provider Order Entry) certification — must be obtained within two (2) weeks of start date

Knowledge, Skills & Abilities

Proficiency in core Medical Assistant clinical duties
Strong computer skills with efficient typing ability
Working knowledge of Microsoft Word and Excel
Strong attention to detail and organizational skills
Ability to work independently and collaboratively in a team environment
Excellent written and verbal communication skills
Demonstrated commitment to fairness, respect, and cultural sensitivity in patient care

**This job description is not intended to be all‑inclusive. Duties and responsibilities may be modified or added based on business needs.

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Experience Two years of experience in a clinical practice setting as a Medical Assistant. Knowledge / Skills / Abilities Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency. Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians. Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems. Demonstrates customer service skills that support a positive patient experience. Physical Requirements and Working Conditions Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday. Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available. Unique patient lifting/movement situations will be assessed on a case- by -case basis. Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills. Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. Apply increased knowledge and experience to support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistant IIs must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.

CMA

Part-time

2 months ago

Medical Assistant II - Areium Health Denver IM/FM PRN

Atrium Health Denver, NC

$22.90 - $34.35 / week

Department: 01220 GCMG Denver Internal & Family Medicine - Internal Medicine Status: Part time Benefits Eligible: No Hou rs Per Week: 0 Schedule Details/Additional Information: Day shift 8am - 5pm PRN Pay Range $22.90 - $34.35 Major Responsibilities: Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care. Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.). Assists provider with or performs procedures as ordered. Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking. Point of Care testing (POCT) per standing order/provider order. Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards. Administers medications and vaccines safely following the rights of medication administration. Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals. Demonstrates effective and timely communication, teamwork, and appropriate escalation. Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately. Ensures equipment and supplies are in working order, and areas are appropriately stocked. May assist with training and onboarding of other teammates. May serve as a role champion or on a committee. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Minimum Job Requirements Education Greater Charlotte: High School Diploma or GED required. Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT. IL/WI Divisions: High School Diploma or GED required. Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. Wake Forest: High School Diploma or GED required. Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT. Floyd & Navicent: High School Diploma or GED required. Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. Certification / License Greater Charlotte: Current American Heart Association (AHA) BLS certification required. Successful completion of Atrium Health’s competency assessment. Recognized or certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), National Health Career Association (NHA), National Healthcare Worker's Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA). Successful completion of system approved program to become a primary trainer for new teammates. IL/WI Divisions: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA). Wake Forest: Current American Heart Association (AHA) BLS certification required American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), American Allied Health (AAH), National Healthcare Worker's Association (NHCWA), National Health Career Association (NHA), (MCMA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA), Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within 1 year in select areas. Successful completion of Atrium Health’s competency assessment. Demonstrates professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE or OSHA/IP certificate holder for unit Achieves 6 points from the list of additional market responsibilities Floyd & Navicent: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA). Experience Two years of experience in a clinical practice setting as a Medical Assistant. Knowledge / Skills / Abilities Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency. Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians. Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems. Demonstrates customer service skills that support a positive patient experience. Physical Requirements and Working Conditions Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday. Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available. Unique patient lifting/movement situations will be assessed on a case- by -case basis. Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills. Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. Apply increased knowledge and experience to support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistant IIs must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.