Medical Assistant - Dutchman's Parkway (Full Time)

Overview

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.

Responsibilities

Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
Assist providers during examination and treatment
Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
Prepare and assist clinician with procedure set up and injury care
Apply bandages, dressings and splints as ordered by the treating clinician
Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
Maintain supplies, clean rooms and equipment, and stock exam rooms
Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
In partnership with center leadership, assist with patient flow and volume
Keep patients informed of expected wait times during all aspects of the center visit
Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
Ensure accuracy in documentation
Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
Follow HIPAA guidelines and safety rules
Attend center staff meetings or huddles as required
Assist in maintaining a neat, clean, and orderly appearance throughout the facility
Complete any applicable training including but not limited to clinical competency training that occurs monthly

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education Level: Vocational/Technical/Business School

Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations)

Job-Related Experience

Customarily has at least six months or more of medical assistant experience
Knowledge of medical procedures and medical terminology
Working knowledge of occupational medicine requirements (state specific) preferred

Job-Related Skills/Competencies

Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Able to communicate both verbally and in writing in a clear, and professional manner
Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues
Must participate in initial and ongoing training as required
Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

Additional Data

401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

Share this job

Related Jobs

Medical Assistant PRN - Cardiology Clinic - Shelbyville

Vanderbilt University Medical Center Shelbyville, KY

Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: VHVI OP Shelbyville-Winchester Job Summary: Supports the licensed healthcare team in performing office examinations and procedures by organizing and managing clinic patient flow, gathering and documenting patient screening data, assist with patient and family education and communication with patient's health care team. . KEY RESPONSIBILITIES • Directs and supports patient flow as well as unit operations by maintaining supplies, equipment and unit environmental standards. • Facilitates identification of resources to meet patient healthcare needs. • Performs/assists with procedures according to organizational/departmental standards. • Collects and documents patient screening data for the healthcare team. • Assists with patient and family education. • The responsibilities listed are a general overview of the position and additional duties may be assigned. TECHNICAL CAPABILITIES • Clinical Patient Documentation (Fundamental Awareness): Has limited experience or training working with clinical applications for patient documentation. • Clinical Competencies (Novice): Demonstrates sufficient fundamental proficiency to assist and perform clinical care including but not limited to vital signs, phlebotomy, specimen collection, medication administration and point of care testing as directed by unit standards. • Environment of Care (Novice): Demonstrates sufficient fundamental proficiency with set up and maintenance of patient exam room, supplies and equipment. • Planning & Organizing (Fundamental Awareness): Demonstrates ability to anticipate basic resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for own assignments and responsibilities. Appropriately matches equipment, and capital resources to task demands. Prepares and presents clear and accurate status reports on projects and assignments. Our clinical and nursing support roles are at the center of all we do, helping us be the world leader in advancing personalized health. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. We support each other and encourage excellence among all who are part of our workforce. Core Accountabilities: * Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers. Core Capabilities : Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: Less than 1 year Education: Graduate of an approved discipline specific program Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

CMA

Full-time

1 month ago

Float Senior Medical Assistant (IN/KY)_Clinical Services

Planned Parenthood Great Northwest, HI, AK, IN, KY New Albany, IN

$21.98 - $32.98 / hour

Why Planned Parenthood? Working at Planned Parenthood Great Northwest, Hawai’i, Alaska, Indiana, Kentucky is more than a job. It provides the opportunity to contribute to our powerful mission and perform meaningful work. In healthcare services, this means a commitment to providing the absolute best in patient care and education. Our exceptional health center staff drives our mission forward by upholding our acclaimed customer service & confidentiality standards, and working to create a safe, judgement-free space for anyone seeking Planned Parenthood services. As an organization, we are focused on equity, diversity and inclusion. Specifically, we recognize that profound racism impacts the education, health and wellbeing of people in our communities and we are actively working to address all forms of oppression. We believe our employees should reflect the diversity of the populations we serve, including racial and ethnic diversity. People of color are strongly urged to apply. About our Float Medical Assistant position Under the supervision and direction of the Health Center Manager, provides support to patients and co-workers by performing, with accuracy and timeliness, a variety of clinical and administrative tasks in different areas of the health center. The Float Senior Medical Assistant demonstrates proficiency in all relevant front office and back office duties, and regularly travels to specific sites. This position works under the supervision of the on-site Health Center Manager and the Area Services Director. This is a full-time (37.5 hours/week) non-exempt, union position at our Health center. What you will be doing! Assists patients by responding to requests and coordinating services from appropriate personnel or departments as needed Enters accurate and complete visit data into affiliate systems. Provides non-judgmental, client-centered care, and provides accurate information by answering questions and providing appropriate resources. Utilizes comprehensive knowledge of birth control methods and reproductive health services to provide patient education. Provides Planned Parenthood Patient Education Sheets, (PES) and Informed Consent forms, (ICF) and offers Planned Parenthood services or community resources for identified patient needs. Provides patients and co-workers with excellent customer service in all interactions and tasks. Utilizes service recovery when appropriate and seeks assistance from co-workers or the health center manager to ensure resolution. Optimizes patient satisfaction and efficient use of provider time by providing patient education appropriate to each type of visit; ensures that exam rooms are adequately stocked and prepared prior to visit. Keeps appointments on schedule through ongoing communication with the PCTL, the clinician and the health center manager. Acts as a resource for other staff members, supports and participates in ongoing learning and development of the staff team in the health center. Maintains safe and clean working environment by adhering to and complying with infection and exposure control procedures; OSHA, WISHA, CLIA, PPFA, and affiliate policies and procedures. Serves as an assistant and support person to licensed staff members during procedures including abortion (surgical and medication abortions), vasectomy, colposcopy, LEEP, HTS, and other procedures performed by affiliate; may be responsible for the preparation of POC for physician review and be responsible for its disposal per agency and state guidelines Participates in providing informed consent for a variety of services in compliance with ethical and legal standards of informed consent; ensures that all required documentation of that process is thorough and complete Coordinates referrals for patients who must go outside of affiliate to obtain necessary care Participates and completes new and required trainings in a timely manner and maintains current status on certifications and competencies as assigned Responsibilities: In addition to meeting all requirements of a Medical Assistant, must model affiliate customer service standards, demonstrate initiative, and competency in at least four of the following areas, based on health center need: Cross trained to work both front and back office Trained and certified to give injections (MA-Certified in WA State required) Health center designated forms and brochures coordinator Designated person to run EMR or EPM reports and make corrections such as validation report, pending charges or lab log Demonstrates knowledge and expertise with insurance benefit coordination and educates patients accordingly Coordinates events and projects in the front office including new employee training and volunteer activities. Assists with external referrals and follow-up responsibilities such as primary care referrals and follow-up Designated inventory coordination for front desk and office supplies Sterilization educator competency completed Medication abortion educator competency completed Designee for management of Vaccines for Children Requirements Competency completed to assist with procedures such as Vasectomy, colposcopy, LEEP and HTS Designated coordinator for ongoing research projects Demonstrates competency in performing trans-vaginal and abdominal ultrasounds Demonstrates exceptional competency with trans-vaginal and abdominal ultrasounds so as to be capable of precepting staff who are still building skills; this includes observing and coaching on best practices Job requires significant travel to the various specified work sites on a regular basis. These sites may rotate on a daily or weekly basis. Other duties as assigned Minimum Qualifications: High school diploma or equivalent Medical Assistant Certification One or two years of experience in an office or medical setting Proficiency in Microsoft Office Suite and other software applications; experience with electronic health records Preferred Qualifications: Experience with reproductive healthcare in a clinical office or hospital setting with knowledge of EHR Spanish-speaking *Bi-lingual employees may be eligible for an hourly premium* Salary Range: PPGNHAIK's compensation Philosophy is based in equity and transparency. Starting offers are determined by both the candidate's directly applicable experience and internal equity within the paygrade. The pay range for this position is $21.98 to $32.98 hourly Position Type: Full-time Benefits Eligibility: This position is eligible for PPGNHAIK benefits. As part of our total compensation, we provide a comprehensive benefits plan including medical, dental and vision plans, retirement, paid time off, short and long-term disability and life insurance. For additional information about our benefits program, please send an email to hre.contacts@ppgnhaik.org . Other Information: All new hires are strongly recommended to have the COVID-19 vaccination, including boosters. All new hires hired between September and April must present proof of receiving a current flu shot. What we expect from you. That you adhere to our code of conduct, policies, procedures and protocols. That you always demonstrate a high degree of professionalism. That you take action to support our commitment to diversity, equity and inclusion. That you always support and model our customer service standards. That you value continuous learning and seek ongoing training and development. Our commitment to diversity: At PPGNHAIK , we’ve outlined our priorities and goals as we continue to cultivate and promote a diverse, equitable, & inclusive culture that champions dignity, care, and respect, and where employees feel welcomed and motivated to do their best. These priorities reflect our promise to support programs and initiatives that promote continuous learning and organizational development and discussions on DEI topics; recruit diverse qualified candidates of different backgrounds, lived experiences, and talents; provide internal developmental opportunities; and assess what more we can do to nurture a supportive and equitable work environment. As a leading National Reproductive Healthcare service provider, we are dedicated to leveraging every individual’s perspective, passions, and background not only to enhance the work experience of each employee, but also to have a positive impact on care and culture. We want everyone to bring their authentic selves to work every day and feel empowered to share their ideas. It is through each person’s commitment to fostering an inspiring, equitable, and inclusive environment that we fortify the ability of PPGNHAIK and our workforce community to serve all communities to advance Health. Equal Employment Opportunity PPGNHAIK is an Equal Opportunity Employer. Equal Opportunity will be provided to all employees and applicants for employment on the basis of their ability and competence without unlawful discrimination on the basis of their race, color, ethnicity, national origin, gender, gender identity, gender expression, sexual orientation, religion, protected veteran status, marital status, age, disability, or any other status protected by applicable state and federal laws. This position is only open to applicants that reside in the states of WA, ID, HI, KY, IN, AK.

CMA

Other

2 years ago

Medical Assistant

Concentra Louisville, KY

Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

CMA

Full-time

1 week ago

Medical Assistant (KY)_Health Center

Planned Parenthood Great Northwest, HI, AK, IN, KY Louisville, KY

$18.16 - $27.24 / hour

CMA

Full-time

3 months ago

Medical Assistant, Medical Center NE, Days

UofL Health Louisville, KY

Primary Location: UofL Phys Outpatient - ULP - AMG Address: 401 E. Chestnut St Louisville, KY 40202 Shift: First Shift (United States of America) Job Description Summary: Medical assisting duties include patient triage, vital signs, patient history, injections, scheduling tests and procedures per Physician orders and using the electronic health record. Job Description: Essential Functions: Obtain medical history, triage patients, record vitals. Reconcile medication list in EHR Responds timely and appropriately to tasks. Gives injections per physician order, Hepatitis A&B, PPD and flu vaccine. Reports any abnormal results to physician immediately (i.e. labs, etc.) Schedule tests and procedures per physician orders. Maintains clean exam rooms. Complies with HIPAA privacy and security requirements to maintain patient confidentiality at all times. Adheres to organizational policy and procedure. Other duties as assigned Shift Requirements: Shift Length (in hours): 8 # Shifts/Week: 5 Overtime Required: ☐ Infrequently ☒ Sometimes ☐ Often Other Functions: Maintain compliance with all company policies, procedures and standards of conduct. Comply with HIPAA privacy and security requirements to maintain confidentiality at all times. Performs other duties as assigned. Education: High school diploma or general equivalency diploma (GED) Medical assistant certification from a nationally recognized organization (Such as: CMA, CCMA, or RMA), required. Medical Assisting Degree, preferred. Experience: Minimum one year of working in a medical facility as a medical assistant and or documented evidence of externship completed in a medical office, preferred. Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection experience. Licensure: No license required Certification: CCMA certification BLS certification Knowledge, Skills, and Abilities critical to this role: Knowledge of health care field and medical office protocols/procedures. Knowledge of specific assisting tasks related to family & geriatric medical practice. Knowledge of information that must be conveyed to patients and families. Skill in performing medical assistance task appropriately. Skill intact and diplomacy in interpersonal interactions. Skill in understanding patient education needs by effectively sharing information with patients and families. Ability to learn and retain information regarding patient care procedures. Ability to project a pleasant and professional image. Ability to plan, prioritize, and complete delegated tasks. Ability to demonstrate compassion and caring dealing with others. Language Ability: Must be able to communicate effectively in both verbal and written formats. Reasoning Ability : Ability to critically think through complex patient situations, process improvements, evidence-based practice. Additional Responsibilities: Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times. Maintains confidentiality and protects sensitive data at all times. Adheres to organizational and department specific safety standards and guidelines. Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community. At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by: Honoring and caring for the dignity of all persons in mind, body, and spirit Ensuring the highest quality of care for those we serve Working together as a team to achieve our goals Improving continuously by listening, and asking for and responding to feedback Seeking new and better ways to meet the needs of those we serve Using our resources wisely Understanding how each of our roles contributes to the success of UofL Health Additional Job Description: