Medical Assistant-2

Brightli St. Louis, MO, US

Job Description:

Job Title: Medical Assistant II

Location: Saint Louis, Missouri

Department: CB Psychiatry Clinics

Employment Type: Full Time

Job Summary:
Join our compassionate and collaborative outpatient psychiatry team as a Medical Assistant II, where you will play a vital role in supporting individuals receiving behavioral health services. This position offers the opportunity to make a meaningful impact by assisting clients, supporting clinical staff, and helping ensure positive health outcomes. If you are detail‑oriented, patient‑focused, adaptable, and passionate about healthcare, this role allows you to work in a supportive clinical environment dedicated to quality care and respectful service.

In this role, you will assist physicians and nursing staff with patient care, support clinic and laboratory operations, perform phlebotomy and basic lab testing, and help manage scheduling, documentation, and coordination of medical services. You will also support residential and outpatient locations as assigned and collaborate closely with nursing and clinical teams.

This position offers…
· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost 
· Mileage Reimbursement – Company paid for work functions requiring travel
· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
· Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:
· Assist physicians and nursing staff with patient care, examinations, and treatments
· Prepare patients for exams by obtaining histories, verifying information, and collecting vital signs
· Prepare and maintain exam, treatment, lab, and medication rooms
· Perform injections, phlebotomy, and general laboratory testing as permitted by training and certification
· Assist with appointment scheduling, prior authorizations, chart management, and clinic workflows
· Support insurance assistance and coordination of care services
· Provide accurate information to clients to support engagement in clinic services
· Visit residential locations as assigned and coordinate care with Residential RN staff
· Review physician orders, MARs, diet and choking precaution forms during visits
· Identify additional medical training needs and communicate with the care team
· Support communications with physicians, pharmacies, and medical specialists
· Assist with hospital visits, discharge planning, and follow‑up medical needs
· Conduct health and medical reviews as directed by leadership
· Check and maintain durable medical equipment and document quarterly reviews
· Accompany clients to medical appointments and advocate for their rights
· Communicate health concerns to the care team and take appropriate action
· Maintain schedules for client medical appointments and send reminders as needed
· Provide direct care support hours to medically involved individuals when required
· Maintain accurate documentation in accordance with company policies and procedures
· Manage clinic supply inventory, lab refrigerator temperature logs, and injection calendars
· Perform light housekeeping of clinic, lab, and medication areas
· Participate in required meetings and complete other duties as assigned by nursing staff and leadership

Education, Experience, and/or Credential Qualifications:
· High School diploma or equivalent required
· Graduate of an accredited Medical Assistant Program or Licensed Practical Nurse in applicable state
· CPR certification preferred
· Phlebotomy training and prior laboratory experience preferred
· Minimum of one (1) year of experience in a physician office or clinical setting preferred

Additional Qualifications:
· Must have a valid driver’s license with an acceptable driving record and current auto insurance
· Ability to operate calmly during crisis situations
· Strong verbal and written communication skills
· Ability to maintain confidentiality and follow safeguarding protocols
· Ability to read, interpret, and document within electronic health record systems
· Ability to adapt in a fast‑paced, changing environment
· Ability to follow instructions and accept supervision

Physical Requirements
· Ability to exert up to 10 pounds of force occasionally
· Ability to perform repetitive hand, finger, and arm movements for typing and documentation
· Ability to sit for extended periods with occasional walking or standing
· Ability to meet the physical demands of a sedentary work environment

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Places for People is a Smoke and Tobacco Free Workplace.

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