Dialysis Clinical Manager Registered Nurse - RN

Fresenius Medical Care Hicksville, NY, US

$90,709 - $151,091 / year

About this role: As a Clinical Manager with Fresenius Medical Care, you will ensure that quality patient care is delivered while maintaining clinical operations. As the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease.

Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding, essential functions, leading your business, and advanced leadership. As a Clinical Manager, you may advance your career into an Area Team Lead or Director of Operations role.

Our culture: We believe our employees are our most important asset — we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits, we take care of our people.

Our focus on diversity: We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.

At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.

PRINCIPAL RESPONSIBILITIES AND DUTIES

CLINIC OPERATIONS:

Manages the operations of the clinic, including costs, processes, staffing, and quality standards.
Provides leadership, coaching, and development plans for all direct reports.
Partners with internal Human Resources, Quality, and Technical Services departments.
Collaborates with or functions as the Home Therapies Program Manager to oversee the facility’s Home Therapies Program.
Maintains integrity of medical and operations records and complies with all data collections and auditing activities.
Accountable for completion of the Annual Standing Order Review and Internal Classification of Disease (ICD) coding.
Manages clinic financials including efficient utilization of supplies or equipment and regular profits and loss review.
Responsible for all required network reporting and on-site state or federal surveys.

PATIENT CARE:

Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient.
Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care.
Acts as a resource for the patient and family to address concerns and questions.
Accountable for timely completion of patient care assessments and care plans.
Manages timely patient schedules to ensure facility efficiency and develops action plans for missed treatments.
Plans, coordinates, and validates patient eligibility for treatment.
Reports changes in patient status regarding any clinical, insurance, or travel and transportation issues.

STAFF:

Participates in the selection and hiring of new team members and ensures completion of new hiring orientation and mandatory trainings.
Responsible for all patient care employees completing appropriate training courses and that licensures/certifications are current.
Provides support for all clinical staff members at regular intervals and encourages professional growth.
Maintains current knowledge regarding company benefits, policies, procedures, and processes.
Completes employee evaluations and establishes annual goals.
Documents any disciplinary actions and confers with the clinic Director of Operations and Human Resources when needed.
Manages staff scheduling and payroll.

PHYSICIANS:

Facilitates the application process for physician privileges and compliance with Fresenius Medical Care Medical Staff By-Laws.
Responsible for strong physician relationships and ensures regular and effective communication.
Participates in Governing Body, an interdisciplinary team for each region including MSWs, Dietitians, MDs, DOs etc. that governs policies.

EDUCATION AND REQUIRED CREDENTIALS:

Bachelor’s Degree or an equivalent combination of education and experience.
Graduate of an accredited School of Nursing (RN).
Current appropriate state licensure.

EXPERIENCE AND SKILLS:

Required:
- 6+ years business operations experience in a healthcare facility.
- 12 months experience in clinical nursing.
- 6 months chronic or acute dialysis nursing experience.
- Successfully pass the Ishihara Color Blind Test.
Preferred but not required:
- 3+ years supervisory or project/program management experience.
- Med/surg or ICU/CCU experience.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physicians
Position may require travel between assigned facilities and various locations within the community and/or travel to regional, business unit, and corporate meetings may be required.
The work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels.
May be exposed to infectious and contagious diseases/materials.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The position provides direct patient care that regularly involves heavy lifting, moving of patients, and assisting with ambulation. Equipment aids and/or coworkers may provide assistance.

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Rate: $90,709.00- $151,091.00

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

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Huddles with staff at the start of each shift, identifying high-risk patients who require special attention. 3. Communicates to nursing leadership concerns or issues identified during huddle and throughout shift. 4. Initiates service recovery for patients and family members who have concerns and escalates to Clinical Nurse Manager/Associate Director of Nursing/designee or Patient Relations as needed. 5. Interprets and communicates patient experience scores and benchmarks and keeps staff informed of progress and areas of opportunity. 6. Considers the patients values, preferences, expressed needs and knowledge in all aspects of care. 7. Empowers staff to use evidence-based practices to increase understanding of patient's perceptions of care. 8. Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions. Quality and Safety 1. Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment for professional practice. 2. Identifies and investigates issues or variances in practice/operations by participating in the RCA process and implements corrective action plans. 3. Fosters a fair and open culture that encourages error and near-miss occurrence reporting. 4. Leads interdisciplinary quality improvement teams using the principles of high reliability. 5. Reviews unit progress, changes and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team. 6. Responds to escalations of potential safety hazards or gaps from best practice by correcting concerns following institutional chain of command protocol. 7. Monitors institutional information technology infrastructure and corrects gaps in clinical nurse documentation. 8. Leads staff participation in quality and safety initiatives and mandated compliance measures. 9. Demonstrates accountability for all unit quality and safety practices and compliance and ensures required evaluation of staff competencies is maintained. Operations and administration 1. Supports implementation of the mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units. 2. Provides administrative and clinical oversight to ensure that all activity (staffing, support services, inter disciplinary collaboration, resources and financial viability) supports the goals of the organization. 3. Works collaboratively with physician dyads and the healthcare team to promote patient care and regulatory standards. 4. Maintains a nursing unit in compliance with all regulatory agency mandates, including the regulations of NYS DOH and The Joint Commission. 5. Oversees 24-hour patient care delivery, throughput, staffing and processes to ensure efficient and effective operations. 6. Prepares, implements and monitors unit budgets, including capital equipment allocation, budget variances, management of OT and vacancies according to MSHS financial goals. 7. Maintains control of established positions and manages the recruitment and retention of qualified staff. 8. Maintains patient/employee confidentiality in the management of information. 9. Evaluates nursing staff performance and mentors, coaches, counsels and disciplines staff as needed. 10. Monitors availability and maintenance of nursing equipment and supplies. 11. Conducts regular staff meetings to ensure communication with staff about progress, changes and compliance with all hospital policies and procedures. 12. Encourages, recognizes and rewards staff participation in quality and safety initiatives, compliance and successes. 13. Facilitates organizational change initiatives by using effective strategies. 14. Leads a shared decision-making model by establishing a structure of shared governance, just culture and staff engagement in practice councils, departmental meetings and initiatives. 15. Interprets and implements collective bargaining agreements affecting staff. 16. Responds to protest of assignment in a timely manner as detailed in the collective bargaining agreement and discusses the resolution in unit staff meetings. Professional Development 1. Performs as a clinical leader who actively creates and supports nursing practice and an environment of care that reflects clinical excellence. 2. Organizes the environment of care to support clinical colleagues, patients and their families and members of the healthcare team. 3. Projects and cultivates a professional image to colleagues by communicating caring, respect, compassion, empathy and trust. 4. Incorporates ethical principles into decision making for patient and family in collaboration with the clinical nursing staff and the healthcare team. 5. Fosters a spirit of scholarship, inquiry, life-long learning and innovation for self and others. 6. Acquires and disseminates knowledge and skills relative to the role, patient population, clinical specialty and global or local health community needs. 7. Leads shared decision making through unit/service practice councils, nursing department and hospital committees, and clinical service/unit initiatives. 8. Serves as a professional role model and preceptor for new leadership staff and students. 9. Integrates the values of research and evidence-based practice and its application to nursing practice and the environment of care. 10. Contributes to the profession of nursing through leadership and participation in professional organizations. Qualifications Bachelor of Science with a major in nursing required, master's in nursing or health related field preferred. 3 years minimum clinical nursing experience with some Charge Nurse/Supervisory experience preferred. Interventional Radiology/Cardiac Cath Lab experience required. Must have relevant clinical competence in area of nursing practice assigned. Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $95450 - $143175 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.