Nursing Assistant & Unit Coordinator, Med/Surg

Job Summary

The Nursing Assistant/Unit Coordinator at North Mississippi Health Services is responsible for providing routine patient care, coordinating nursing unit activities to support effective and and positive patient experience. This role engages strong organizational and communication skills to complete clerical and administrative duties, support inventory and document management, maintain accurate records, and facilitate information and communication across a range of stakeholder groups such as physicians, patients, and visitors to promote overall smooth and effective operational function.

Coordination

JOB FUNCTIONS

• Effectively and efficiently coordinates the activities of the nursing unit.
• Assists with all admissions, discharges, transfers and changes within the unit utilizing the electronic patient tracking system and electronic medical record.
• Clerical:
• Performs a variety of office, secretarial and other related duties both within and in support of assigned unit.
• Manages all intake and outbound documents.
• Handles incoming and outgoing communications.
• Effectively and efficiently answer patients’ call lights/requests and reports requests to appropriate personnel. Patient Care:
• Performs tasks related to routine patient care within an assigned unit under the supervision of a Registered Nurse.
• Assists with patient’s plan of care by providing and/or assisting with activities of daily living, including but not limited to personal hygiene, grooming, mobility, and comfort.
• Effectively and efficiently coordinates daily patient care activities on the nursing unit.
• Assists nursing staff to better facilitate patient admissions, discharges, and transfers.
• Performs a variety of duties both within and in support of assigned unit as delegated by nursing staff.
• Responds to patient’s call lights/requests and reports to appropriate personnel when necessary.
• Assists patients in meeting nutritional needs, including but not limited to assisting with feeding, providing fluids and supplements. Inventory Control:
• Orders, stocks, and replenishes unit supplies and necessary equipment in a cost efficient manner.
• Participates in identifying unit financial responsibility during budget preparation.
• Assists with keeping unit within its budget restraints. Communication:
• Communicates patient information, concerns, or issues to appropriate interdisciplinary team member(s).
• Facilitates and directs communication among visitors, employees, and physicians within assigned unit.
• Facilitates unit communication including, but not limited to, telephones, intercom system, call light system, computers, etc. and relays information as appropriate.
• Communicates patient information, concerns, or issues to appropriate interdisciplinary team member(s). Customer Service:
• Greets and assists all customers, physicians, patients, visitors and employees in a friendly and efficient manner.
• Ensures a safe and clean environment for patients and health care team.
• Welcomes visitors to the unit by greeting them, answering questions, giving directions, and referring inquiries as appropriate to nursing staff.
• Answers telephone and directs calls and inquiries to the appropriate department or staff member.
• Polite and friendly in all interactions whether by phone or in person. Reporting/Recordkeeping:
• Facilitates effective communication between disciplines by providing organized medical records.
• Assures timely and accurate access to pertinent patient data.
• Maintains unit-specific records/reports (i.e. unit log books, staffing sheets, etc.) as assigned. Documentation:
• Documents care provided using worksheets and/or the electronic medical record. Regulation:
• Adheres to professional standards, behavioral standards, and hospital policies as set forth by the organization.
• Complies with applicable Local/State/Federal policies/procedures/guideline/regulations/laws/statues.
• Maintains confidentiality by protecting personal healthcare information of all patients. As it relates to Telesitter Nursing Assistance/Unit Coordinator, the following essential functions and physical demands would also apply.
• The Telesitter remotely monitors patients who are a safety risk via a two-way communication system. Telesitter is a sedentary job:
• 95% of the shift,. No lifting over 5 lbs, and Push pull:
• rarely, No physical interaction with patients or floor staff.
  
  

Qualifications

Education

• High School Diploma or GED Equivalent
  
  

Licenses and Certifications

• CPR - Cardiac Pulmonary Resuscitation
  
  

Work Experience

Knowledge Skills and Abilities

• Working knowledge of computers and software programs; required
• Must meet and maintain education requirements upon hire and annually as determined by unit and Continuing Education Department
• Working knowledge of office equipment (i.e. telephones, fax machines, scanners, etc.); required
• Excellent organizational and communication (written and verbal) skills; required
• Knowledge of medical terminology; preferred
• Excellent interpersonal skills; required
• Previous nursing assistant experience preferred but not required.
• Basic knowledge of computers preferred
• Must be able to read and write
• Utilizes and cares for equipment on nursing unit
• Must be able to recognize changes and abnormalities in the patient’s condition and report to appropriate staff
• Must be able to prioritize patient care, carry out assigned duties and report and/or document same utilizing worksheets and electronic medical record.
• Assumes additional duties as delegated or needed.
• Anticipates resources needed and prioritizes work assignments
• Ability to multi-task and manage multiple interruptions while performing duties
• Initiates and follows through with work assignments, self-motivated
• Job requires frequent interactions with patients, family members, nurses, physicians, visitors, and other staff members.
• Must have effective written and verbal communication skills
• Must reflect a positive, caring attitude toward patients, staff and the public.
• Must have excellent customer service skills, both in person and by phone Physical Demands
  
  

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing . Constantly
• Walking . Constantly
• Sitting . Occassionally
• Lifting/Carrying . Frequently 50 lbs
• Pushing/Pulling . Frequently
• Climbing . Occassionally
• Balancing . Occassionally
• Stooping/Kneeling/Bending . Occassionally
• Reaching/Over Head Work . Occassionally
• Grasping . Frequently
• Speaking . Constantly
• Hearing . Constantly
• Repetitive Motions . Constantly
• Eye/Hand/Foot Coordinations . Frequently
  
  

Benefits A****vailable

• Continuing Education
• 403B Retirement Plan with Employer Match Contributions
• Pet, Identity Theft and Legal Services Insurance
• Wellness Programs and Incentives
• Referral Bonuses
• Employee Assistance Program
• Medical Benefits
• Dental Benefits
• Vision Benefits
• License + Certification Reimbursement
• Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance
• Employee Discount Program
• Other:
• Early Access to Earned Wages
• Tuition Assistance
• Relocation Assistance
• Paid Time Away
• Special Employee Rates at NMMC Wellness Centers