Medical Assistant Training Coach

GoHealth Urgent Care Anderson, IN 46013, US

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Medical Assistant Training Coach

About GoHealth Urgent Care

At GoHealth Urgent Care, we put patients first—delivering an effortless care experience through a welcoming culture, operational excellence, and strong partnerships with leading health systems and the communities we serve.

We believe great care starts with great people. That’s why learning, development, and clinical excellence are central to everything we do.

The Opportunity

We’re looking for a Medical Assistant Training Coach who is passionate about teaching, coaching, and developing others. In this role, you’ll partner with Learning and Operations teams to deliver hands-on, competency-based training that prepares Medical Assistants to confidently and consistently deliver high-quality patient care.

This role is ideal for an experienced Medical Assistant who enjoys mentoring, traveling within a market, and playing a meaningful role in onboarding and upskilling clinical team members.

What You’ll Do

Training & Coaching

Deliver hands-on, practical skills training using approved competency-based methods
Assess and validate Medical Assistant competencies for new hires, transfers, and team members needing additional support
Conduct center and department onboarding and orientation
Facilitate workshops and serve as backup for classroom-based training as needed
Complete training documentation and competency assessments using approved digital tools
Conduct 30-, 60-, and 90-day check-ins to support learner confidence and readiness
Collaborate closely with Training Specialists and Learning Leaders to continuously improve training programs

Clinical & Operational Support

Travel within the assigned market to support centers and new hires
Work operational shifts when training activities are not scheduled
Support providers, radiologic technologists, and patients through clinical and administrative duties
Perform patient intake, vitals, point-of-care testing, and exam room preparation
Assist with patient registration, insurance verification, scheduling, and follow-up calls
Maintain supplies, inventory, equipment logs, and quality control documentation

What We’re Looking For

Required Qualifications

High school diploma or equivalent
Training, coaching, or teaching experience
Experience using Electronic Health Records (EHR)
Strong communication, organization, and presentation skills
Willingness to travel and work a flexible schedule

Preferred Qualifications

Graduate of a Medical Assistant program
One or more years of Medical Assistant experience under a licensed healthcare supervisor
Urgent care or fast-paced clinical environment experience

Certification Requirements

One of the following certifications is required

CMA, RMA, CCMA, NCMA, NRCMA, or ARMA

Accepted in lieu of MA certification at time of hire:

LPN or RN
EMT
CNA

Additional requirements:

Basic Life Support (BLS) certification (or obtain within required timeframe)
Computerized Provider Order Entry (CPOE) certification if required by role
State-specific MA credentialing requirements apply where applicable

Why You’ll Love Working Here

Make a direct impact on patient experience by shaping clinical excellence
Play a key role in developing and mentoring Medical Assistants
Partner with passionate clinical, learning, and operations leaders
Be part of a mission-driven organization focused on growth, innovation, and community care

Set up email alerts as new job postings become available that meet your interest!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Share this job

Related Jobs

Medical Assistant Float

GoHealth Urgent Care Castleton, IN

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Community GoHealth Medical Assistant Float Full time position About Us At Community–GoHealth Urgent Care, we’re committed to delivering effortless, high-quality care to the communities we serve. Through collaboration with Community Health Network, we provide convenient access to care while fostering a culture built on compassion, innovation, and accountability. Position Summary As a Medical Assistant , you’ll play a key role in supporting our providers, radiologic technologists, and patients. This is a fast-paced, patient-facing position where you’ll help ensure an efficient and positive care experience—from check-in through discharge. We’re looking for someone who is organized, service-oriented, and thrives in a collaborative team environment. What You’ll Do Register patients and verify insurance and eligibility Room patients and prepare them for examination Record medical history and vital signs (blood pressure, temperature, etc.) Perform point-of-care testing (e.g., flu, strep, urinalysis, ECG) Assist providers during patient visits and communicate patient needs Process co-pays and schedule follow-up appointments Maintain clean, stocked, and organized exam rooms and front desk areas Manage medical records, documentation, and patient communications Answer phones and respond to patient inquiries Support daily clinic operations including opening/closing duties Required Qualifications Medical Assistant certification is REQUIRED at time of hire Accepted certifications include: CCMA – Certified Clinical Medical Assistant (NHA) CMA – Certified Medical Assistant (AAMA or CHP) RMA – Registered Medical Assistant (AMT, AAH, or ARMA) NCMA – National Certified Medical Assistant (NCCT) NRCMA – Nationally Registered Certified Medical Assistant (NAHP) Basic Life Support (BLS) (American Red Cross or American Heart Association) – required at hire High school diploma or equivalent required Preferred Qualifications Graduate of a Medical Assistant program 1+ year of Medical Assistant experience within the last 3 years Strong knowledge of medical terminology Skills & Attributes Excellent communication and patient service skills Ability to multitask and prioritize in a fast-paced environment Strong organizational and time management skills Proficiency with EMR systems and Microsoft Office Team-oriented with a collaborative mindset Our Core Values We live our values every day: Collaboration – Working together to deliver the best outcomes Innovation – Improving processes and the patient experience Diversity & Inclusion – Respecting and valuing all perspectives Integrity – Doing the right thing, always Accountability – Taking ownership and delivering results Why Join Us? Competitive pay and benefits Monthly bonus based on performance metrics Opportunities for growth and development Supportive, team-oriented culture The chance to make a meaningful impact in your community Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Medical Assistant

GoHealth Urgent Care Westfield, IN

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Medical Assistant About Us At Community–GoHealth Urgent Care, we’re committed to delivering effortless, high-quality care to the communities we serve. Through collaboration with Community Health Network, we provide convenient access to care while fostering a culture built on compassion, innovation, and accountability. Position Summary As a Medical Assistant , you’ll play a key role in supporting our providers, radiologic technologists, and patients. This is a fast-paced, patient-facing position where you’ll help ensure an efficient and positive care experience—from check-in through discharge. We’re looking for someone who is organized, service-oriented, and thrives in a collaborative team environment. What You’ll Do Register patients and verify insurance and eligibility Room patients and prepare them for examination Record medical history and vital signs (blood pressure, temperature, etc.) Perform point-of-care testing (e.g., flu, strep, urinalysis, ECG) Assist providers during patient visits and communicate patient needs Process co-pays and schedule follow-up appointments Maintain clean, stocked, and organized exam rooms and front desk areas Manage medical records, documentation, and patient communications Answer phones and respond to patient inquiries Support daily clinic operations including opening/closing duties Required Qualifications Medical Assistant certification is REQUIRED at time of hire Accepted certifications include: CCMA – Certified Clinical Medical Assistant (NHA) CMA – Certified Medical Assistant (AAMA or CHP) RMA – Registered Medical Assistant (AMT, AAH, or ARMA) NCMA – National Certified Medical Assistant (NCCT) NRCMA – Nationally Registered Certified Medical Assistant (NAHP) Basic Life Support (BLS) (American Red Cross or American Heart Association) – required at hire High school diploma or equivalent required Preferred Qualifications Graduate of a Medical Assistant program 1+ year of Medical Assistant experience within the last 3 years Strong knowledge of medical terminology Skills & Attributes Excellent communication and patient service skills Ability to multitask and prioritize in a fast-paced environment Strong organizational and time management skills Proficiency with EMR systems and Microsoft Office Team-oriented with a collaborative mindset Our Core Values We live our values every day: Collaboration – Working together to deliver the best outcomes Innovation – Improving processes and the patient experience Diversity & Inclusion – Respecting and valuing all perspectives Integrity – Doing the right thing, always Accountability – Taking ownership and delivering results Why Join Us? Competitive pay and benefits Monthly bonus based on performance metrics Opportunities for growth and development Supportive, team-oriented culture The chance to make a meaningful impact in your community Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Medical Assistant

GoHealth Urgent Care Fishers, IN

Medical Assistant - Internal Med Carmel

Community Health Network Carmel, IN

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you. Make a Difference The Ambulatory LPN or MA Float will assist the provider of a health care site with facilitation of patient visits and procedures, routine laboratory tests, referrals, and quality outcomes for the population of the practice, multiple locations. Helps cover back-office patient care and administrative responsibilities in the event of clinician illness, approved time-off, jury duty, funeral time, times of high census, other growth needs determined/identified by practice management team. This Float position will serve the [LOCATION} Region: [add site address] [add site address] Exceptional Skills Ability to perform CPR Medical records, and scheduling modules. Demonstrated ability to prepare and administer medications and injections under the supervision of a licensed healthcare provider safely and accurately. Demonstrated ability in taking patient vitals, performing injection/immunization procedures, charting and documentation, exam room preparation, infectious waste handling, knowledge of sterile techniques, routine lab procedures and collection. Ability to communicate effectively with patients, families, staff, and physicians. Ability to travel between locations. Ability to use patient care skills to provide an exceptional experience. Ability to utilize Microsoft Office Suite. Ability to work effectively within a team environment. Ability to navigate EMRs. LPN Qualifications Graduate of a recognized accredited school of practical nursing, or Graduate from a non-accredited school of practical nursing with three years related professional nursing experience (Required) Licensed as a Licensed Practical Nurse (LPN) by the Indiana Professional Licensing Agency (IPLA) (Required) MA Qualifications Diploma from a Medical Assistant program OR a high school diploma + 1 year of Medical Assistant experience in physician practice. Medical Assistant certification required within 6 months of hire. Why Community? At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here. Apply Today!

Medical Assistant - Pediatric Care Carmel

Community Health Network Carmel, IN

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you. Make a Difference The Medical Assistant will be responsible for assisting the provider of an ambulatory health care site with facilitation of patient visit and procedures, routine laboratory tests, referrals, and quality outcomes for the population of the practice. As an MA, you will also get to actively participate in Network quality initiatives regarding best practices. Exceptional Skills And Qualifications Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving. Graduate/certificate of completion from a recognized medical assisting program OR a High School Diploma/GED + one year of medical assistant experience in a physician practice within the past three years. Medical Assistant certification required within 6 months of hire Prepare exam rooms and treatment areas for patient use including required cleaning and stocking of supplies Room patients and manage an efficient flow of provider’s caseload Obtain necessary vital signs, EKGs, and/or specimen collection Documentation of care using the EPIC EMR system Perform Point of Care Testing based on patient’s chief complaint and available protocols Process referrals and medication refills Maintain positive relationships with patients, providers, and staff Why Community? At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here. Apply Today!