CMA Full-time
Western Massachusetts Allergy

Medical Assistant - Allergy & Immunology

Western Massachusetts Allergy Springfield, MA, US

Western Massachusetts Allergy, LLC is seeking a full-time Medical Assistant for our Allergy and Immunology practice in Springfield, MA. We are searching for a friendly candidate with the ability to work comfortably with adults and children, who is excited to help patients, able to work independently and as part of a team, and with a drive for continual improvement. The practice uses a modern EHR (eClinicalWorks) with the goal of automating repeated processes, facilitating communication, and reducing paperwork.

Primary Responsibilities

  • Preparing patient rooms
  • Taking vital signs and gathering medical history using a standardized intake form
  • Performing allergy testing (skin prick, intradermal, patch)
  • Responding to patient messages through portal/phone
  • Managing patient prescriptions, refills, and prior authorizations
  • Commitment to providing excellent patient care

This description is intended to provide a basic guideline for meeting the job requirements. Responsibilities, knowledge, skills, and working conditions may change as needs evolve.

Work Schedule

  • Monday–Friday, 8:30am–5:00pm (fixed schedule, no evenings)
  • Work experience as a Medical Assistant required - minimum 1 year required
  • Allergy or immunology experience strongly preferred
  • Experience with eClinicalWorks (eCW) strongly preferred
  • Spanish language proficiency strongly preferred — candidates with demonstrated fluency will receive additional compensation incentives
  • Must demonstrate good computer skills and be able to embrace new technologies
  • Current CPR/BLS certification required
  • Experience implementing new processes and process improvement from a productivity standpoint
  • Excellent communication, presentation, and interpersonal skills, both written and spoken
  • Strong time management, technical, and organizational skills; ability to work independently and within a team
  • Excellent attendance and work ethic
  • Positive attitude and desire to contribute to the success of the practice
  • 401(k)
  • Health, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Paid time off/Sick Days
  • Generous Paid Holidays
  • Personal improvement stipend
  • A happy, professional place to work!

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