Western Massachusetts Allergy, LLC is seeking a full-time Medical Assistant for our Allergy and Immunology practice in Springfield, MA. We are searching for a friendly candidate with the ability to work comfortably with adults and children, who is excited to help patients, able to work independently and as part of a team, and with a drive for continual improvement. The practice uses a modern EHR (eClinicalWorks) with the goal of automating repeated processes, facilitating communication, and reducing paperwork. Primary Responsibilities Preparing patient rooms Taking vital signs and gathering medical history using a standardized intake form Performing allergy testing (skin prick, intradermal, patch) Responding to patient messages through portal/phone Managing patient prescriptions, refills, and prior authorizations Commitment to providing excellent patient care This description is intended to provide a basic guideline for meeting the job requirements. Responsibilities, knowledge, skills, and working conditions may change as needs evolve. Work Schedule Monday–Friday, 8:30am–5:00pm (fixed schedule, no evenings) Work experience as a Medical Assistant required - minimum 1 year required Allergy or immunology experience strongly preferred Experience with eClinicalWorks (eCW) strongly preferred Spanish language proficiency strongly preferred — candidates with demonstrated fluency will receive additional compensation incentives Must demonstrate good computer skills and be able to embrace new technologies Current CPR/BLS certification required Experience implementing new processes and process improvement from a productivity standpoint Excellent communication, presentation, and interpersonal skills, both written and spoken Strong time management, technical, and organizational skills; ability to work independently and within a team Excellent attendance and work ethic Positive attitude and desire to contribute to the success of the practice 401(k) Health, Dental, and Vision Insurance Life and Disability Insurance Paid time off/Sick Days Generous Paid Holidays Personal improvement stipend A happy, professional place to work!
