Medical Assistant - Call Center

Northern Nevada Health System Sparks, NV, US

Responsibilities

ABOUT NORTHERN NEVADA MEDICAL GROUP

Northern Nevada Medical Group, part of Northern Nevada Health System, offers a comprehensive range of healthcare services for the entire family. Our providers offer wellness services, family, geriatric and internal medicine, along with specialty care including cardiology, general surgery, podiatry and sleep medicine. Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.

Website: http://nnmg.com

This Medical Assistant opportunity is full-time, offers full benefits and a convenient day shift schedule. This position is responsible for performing a wide variety of patient care duties which include assisting in examination and treatment of patients under the direction of a physician. Interviewing patients measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), venipuncture and procedures as directed by the physician within the scope of practice in the State. Documentation is recorded in the Electronic Medical Record in accordance with IPM guideline. Prepares treatment rooms for examination of patients. Assists in covering the front desk as required.

Job Duties/Responsibilities:

Participates in decision-making and process improvement.
Ensures that patient rooms, nursing station and storage rooms are kept stocked, clean, manages product expiration date; ensures all equipment is kept clean according to infection prevention standards.
Distribute referrals as necessary to physicians and insurance companies; keep proper documentation of referral requests/responses in patient charts.
Pre-authorize prescriptions and clinical tests (CT, MRI, Ultrasound, etc.) as necessary.
Phone/faxing patient prescriptions as necessary
Schedules Diagnostic Imaging studies BMDs dietician appointments, cardiology testing, and radiology testing for patients, and completes all appropriate paperwork.
Accurately performs clinical duties to include triaging patients, checking patient vitals, administering injections and venipunctures, and prepping patients for physician exam.

Benefits & Rewards Highlights:

** $2,000.00 Retention Bonus**
Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match and discounted stock plan
SoFi Student Loan Refinancing Program
Tuition savings to continue your nursing education with Chamberlain University
Career development opportunities within UHS and its 300+ Subsidiaries!
Pet Insurance
More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

Qualifications

Requirements:

High School Diploma or equivalent required
Completion of an accredited Medical Assistant Program required
Current BLS/CPR certification required
Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant
Familiarity with medical terminology required
Experience with patient check-in and check-out process (according to clinic protocol)
General medical office procedures
Understand end of day cash balancing and charge reconciliation process (according to clinic protocol)

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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