Medical Assistant

GoHealth Urgent Care Castleton, IN 46250, US

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Medical Assistant

About Us

At Community–GoHealth Urgent Care, we’re committed to delivering effortless, high-quality care to the communities we serve. Through collaboration with Community Health Network, we provide convenient access to care while fostering a culture built on compassion, innovation, and accountability.

Position Summary

As a Medical Assistant, you’ll play a key role in supporting our providers, radiologic technologists, and patients. This is a fast-paced, patient-facing position where you’ll help ensure an efficient and positive care experience—from check-in through discharge.

We’re looking for someone who is organized, service-oriented, and thrives in a collaborative team environment.

What You’ll Do

Register patients and verify insurance and eligibility
Room patients and prepare them for examination
Record medical history and vital signs (blood pressure, temperature, etc.)
Perform point-of-care testing (e.g., flu, strep, urinalysis, ECG)
Assist providers during patient visits and communicate patient needs
Process co-pays and schedule follow-up appointments
Maintain clean, stocked, and organized exam rooms and front desk areas
Manage medical records, documentation, and patient communications
Answer phones and respond to patient inquiries
Support daily clinic operations including opening/closing duties

Required Qualifications

Medical Assistant certification is REQUIRED at time of hire
Accepted certifications include:
- CCMA – Certified Clinical Medical Assistant (NHA)
- CMA – Certified Medical Assistant (AAMA or CHP)
- RMA – Registered Medical Assistant (AMT, AAH, or ARMA)
- NCMA – National Certified Medical Assistant (NCCT)
- NRCMA – Nationally Registered Certified Medical Assistant (NAHP)
Basic Life Support (BLS) (American Red Cross or American Heart Association) – required at hire
High school diploma or equivalent required

Preferred Qualifications

Graduate of a Medical Assistant program
1+ year of Medical Assistant experience within the last 3 years
Strong knowledge of medical terminology

Skills & Attributes

Excellent communication and patient service skills
Ability to multitask and prioritize in a fast-paced environment
Strong organizational and time management skills
Proficiency with EMR systems and Microsoft Office
Team-oriented with a collaborative mindset

Our Core Values

We live our values every day:

Collaboration – Working together to deliver the best outcomes
Innovation – Improving processes and the patient experience
Diversity & Inclusion – Respecting and valuing all perspectives
Integrity – Doing the right thing, always
Accountability – Taking ownership and delivering results

Why Join Us?

Competitive pay and benefits
Monthly bonus based on performance metrics
Opportunities for growth and development
Supportive, team-oriented culture
The chance to make a meaningful impact in your community

Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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