RN Outpatient Full-time
Emerson Hospital

Triage Registered Nurse (RN) - Gastroenterology Physician Practice

Emerson Hospital Concord, MA 01742, US
$32 - $55 / hour
Schedule: Full Time

Pay Range: $32.00 - $55.00 / Hourly

Shift: Day shift

Hours: 8:00am-4:30pm

About This Role

Full, Time, Registered Nurse (RN), Gastroenterology, Emerson Health, Concord, MA

Are you a compassionate and detail-oriented Registered Nurse (RN) looking to play a vital role in patient care without bedside demands? Join our Gastroenterology team as a Triage Nurse, where you'll be a trusted clinical resource for patients, providers, and staff.

In this dynamic role, you'll help guide patients through their care journey-assessing symptoms, providing education, and ensuring they receive the right care at the right time. If you thrive in a fast-paced environment and enjoy combining clinical expertise with patient communication, we'd love to meet you.

What You'll Do

  • Serve as a key clinical liaison between patients, physicians, and care teams
  • Respond to incoming patient calls and clinical inquiries with professionalism and empathy
  • Perform telephone triage, assessing symptoms and determining appropriate care levels
  • Provide evidence-based guidance using established clinical protocols
  • Conduct pre-procedure calls and ensure patients are prepared and informed
  • Educate patients and families on managing health conditions at home
  • Support care coordination and communication across the Gastroenterology team
  • Adapt to changing schedules and patient needs in a fast-paced clinical environment

What We're Looking For

Required Qualifications
  • Bachelor's degree in Nursing (BSN) or equivalent experience
  • Current Registered Nurse (RN) license in Massachusetts
  • Strong clinical judgment and decision-making skills
  • Excellent communication and interpersonal skills
  • Ability to manage multiple priorities and respond to urgent patient needs
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Commitment to maintaining patient confidentiality and HIPAA compliance

Preferred Qualifications
  • At least one (1) year of experience in home health nursing, triage, or ambulatory care
  • Familiarity with gastroenterology or specialty practice workflows

To apply, please visit: https://emersonhealth.org/jobs/triage-registered-nurse-rn-gastroenterology-physician-practice-34495/

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