Medical Assistant, Lead

EVMS Medical Group Virginia Beach, VA 23456, US

Overview

The Lead Medical Assistant (Lead MA) in the Minimally Invasive Gynecological Surgery Division provides advanced clinical and administrative support while serving as a leader and resource for medical assistant staff. This role ensures efficient clinic operations, promotes high-quality patient care, and supports departmental goals through coordination, training, and collaboration. The Lead MA functions both as a clinical expert and as a liaison between providers, staff, and leadership to enhance workflow, patient satisfaction, and operational excellence.

Travel will be required to all office locations and throughout all divisions to meet the department’s demands.

Responsibilities

Leadership, Training, and Operational Oversight – 35%

Participate in the implementation of Department and EVMS Medical Group policies and procedures.
Promote the philosophy, goals, and objectives of EVMS and the Department of OB/GYN.
Collaborate with department leadership to maintain efficient clinic workflows.
Serve as a designated Electronic Health Record (EHR) Super User for providers and staff.
Oversee completion and processing of clinic documentation.
Provide daily end-of-shift reports to department management.
Perform regular audits, included but not limited to chart audits and procedure audits.
Train and onboard new clinic staff on triage, workflows, tasks, and documentation.
Monitor clinic operations and address workflow needs proactively.
Attend clinic staff meetings, department meetings, and provider meetings as requested.
Participate in quality improvement initiatives and educational activities.

Clinical Patient Care and Procedural Support – 55%

Provide individualized patient care and education tailored to patient needs.
Open and prepare charts for clinic visits.
Improve patient understanding of treatment options and care plans.
Take medical histories and record vital signs.
Accurately obtain records from referring physicians, hospitals, laboratories, emergency departments, and radiology facilities.
Prepare patients for examinations and procedures.
Assist physicians with examinations and diagnostic procedures.
Perform triage tasks, including escorting patients to treatment rooms.
Draw blood and administer injections under the supervision of a Physician or Registered Nurse.
Change wound dressings and provide post-procedure care.
Explain treatments and procedures to patients.
Chaperone and assist during colposcopies, hysteroscopies, and other minor procedures.
Collect and prepare laboratory specimens.
Reconcile allergy lists, medication lists, and smoking status.
Instruct patients on medications, treatments, and special diets.
Maintain clean, well-equipped examination rooms and sterilize instruments.
Adhere to infection control, environmental safety, and patient confidentiality protocols.
Facilitate referrals to consultants as directed by physicians.
Assist physicians in addressing patient questions and concerns.
Assist with scheduling diagnostic tests, procedures, and ultrasounds.
Perform phone triage under the supervision of a RN.
Provide pre-operative education under the supervision of an RN or physician.
Collaborate with billing for authorizations of medications, contraceptive devices, and surgeries.

Operational Support & Organizational Responsibilities – 10%

Receive and complete assigned tasks from providers.
Ensure efficient workflow and adherence to departmental standards.
Support back-office administrative functions as required.
Participate in staff meetings, educational lectures, and quality improvement initiatives.
Perform other duties as assigned based on departmental needs.

Qualifications

Minimum Qualifications and Skills

EDUCATION

Completion of a Medical Assistant program and certification; RMA or CMA required.
Completion of BLS or other approved CPR courses required with recertification every 2 years.

EXPERIENCE

Ability to balance multiple priorities and tasks required.
Ability to make professional decisions under the supervision of the physicians and licensed nurses required.
Professional interaction skills with physicians, outside offices, pharmacies, referring agencies, hospital personnel and support staff required.
Excellent verbal and written communication skills required.
Ability to read and comprehend all information required for this position required.
Ability to calculate figures and amounts required for medication administration required.

Preferred Qualifications

EXPERIENCE

At least two (2) years of clinical experience in a fast-paced ambulatory setting is preferred.
Women’s health experience preferred.
Prior leadership experience preferred.

Location : Location

US-VA-Virginia Beach

Share this job

Related Jobs

Medical Assistant (Phlebotomist)

Patient First Hampton, VA

The responsibilities of this job include, but are not limited to the following: Locating patients, obtaining accurate vital signs by visual and auditory measures, triaging patients, assessing patients’ medical condition, and preparing patients for physicals and medical treatment by Physicians and Nurses; Understanding and using the electronic medical record system; Ordering lab, x-ray, and medical supplies as directed; Notifying the Nurse and/or Physician when the patient is ready for exam while communicating symptoms and relaying questions about lab or x-ray needs; Assisting Nurses and Physicians with various forms of patient treatment and care; Handling Physician and Nurse requests with respect and in a timely manner; Performing lab duties as assigned; Performing phlebotomy procedures; Sterilizing and setting up instruments; Receiving and storing supplies; restocking treatment rooms as needed; Reporting to the Charge Nurse before leaving at the end of the shift; Following ancillary guidelines as deemed necessary by the Charge Nurse, Nurse Supervisor, DMS, and Physician; Adhering to established policies and procedures; Maintaining cleanliness of the treatment area and completing biological cleanup in accordance with OSHA guidelines and other maintenance assignments as directed; Washing, drying, folding, and restocking laundry; maintaining the cleanliness of the washing machine and dryer lint trap; Attending staff meetings as scheduled by the Nurse Supervisor or DMS; Operating, using, and maintaining medical and office equipment as trained; Completing assigned checklists and Policy Manager tasks within the assigned shift; Being available to assist as needed, as breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations; Fostering teamwork and ensuring a positive and professional atmosphere; Providing positive, warm, and friendly service in all interactions; Understanding and performing all duties as assigned. Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older; Minimum typing experience; High school graduate or equivalent; Minimum of one year of clinical experience in a hospital or physician’s office preferred; Ability to hear pages, bells, and phone system; Ability to sit, stand, and walk for long periods of time (possibly 4 to 7 hours at a time); Ability to lift up to 50 pounds; Ability to attend scheduled CPR classes and code drills; Ability to prioritize and multitask; Willingness to work at any center due to a staffing or center emergency or reduction of work.

Medical Assistant - Hampton VA

Children's Hospital of The King's Daughters Hampton, VA

Summary GENERAL SUMMARY The Medical Assistant is a multi-skilled individual that works in a healthcare setting to support the non-clinical and clinical functions of the service area. Functions within the Medical Assistant scope of practice and under the direction and continuous supervision of a licensed healthcare provider (MD, NP, RN, LPN) during performance of uncomplicated clinical services and tasks. Reports to department leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides safe and effective delivery of uncomplicated clinical services and tasks within the Medical Assistant scope of practice only and under the direction and continuous supervision of a licensed health care provider. Provides appropriate clinical and non-clinical information to facilitate visit process. Maintains sterility and cleanliness of the environment. Maintains supplies, equipment and instruments. Supports and performs clerical functions as needed. Performs other duties as assigned. LICENSES AND/OR CERTIFICATIONS Current registration/certification as a Medical Assistant, higher level clinical certification (LPN, RN, or higher), or military medical experience with MA certification/registration required. CPR training required and/or must be obtained within 45 days of hire. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Graduate of an approved accredited allied health program or clinical program. One to two years of experience in a related healthcare field preferred. Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing. WORKING CONDITIONS Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected. PHYSICAL REQUIREMENTS Click here to view physical requirements. Additional Information Monday - Friday 8am - 5pm CHKDHS is an Equal Opportunity Employer. Equal Employment Opportunity is the Law - click here for more information Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law. If assistance is needed, please reach out to us at TalentTeam@chkd.org

Medical Assistant

EVMS Medical Group Portsmouth, VA

Overview The Department of Medicine at Macon & Joan Brock Virginia Health Sciences at Old Dominion University is seeking an outstanding Medical Assistant to join the team. Position assists physicians, APPs, and nursing staff with patient care to include patient triage, referral orders, retrieve imaging and lab results, process work tasks, messages in the EHR and patient portal, assists other clinical staff with daily clinical and administrative tasks, and stock/prepare exam rooms. Also prepares patients for provider visits and assisting providers with procedures. Responsibilities Triage incoming patients by obtaining vital signs, following standing triage orders, reconcile medication list, reconcile allergies, make sure immunizations are up to date and prepare patient for the visit. Assist physicians with examinations, minor surgeries, diagnostic procedures and treatments. Provide basic patient care and education as directed by provider and standing orders. Completes delegated tasks from the current and prior day i.e.: patient messages, prescription refills, lab results, referrals, home health agency requests, medication prior authorizations, patient forms, and physician follow-up. All tasks must be reviewed, addressed, and marked appropriately before the close of each business day. Coordinates services with specialists i.e.: radiation oncology, pulmonology, endocrinology, nutritional counseling, or social services consultation. Documents all correspondence and interventions in the electronic health record. Assists supervisors in the training of new staff members. Maintains current inventory of medical and office supplies Cleans, sterilizes, and maintains used instrumentation per department protocol. Medical Assistants are required to fill in for other clinical staff during vacations and illness and perform other duties as assigned by providers, or supervisors at both sites. The successful candidate in this role shall respond to questions from patients, family members, faculty/residents, other health care providers in a timely and professional manner. Patient inquiries should be answered on the same day they are received, before leaving for the day. If patient is not home at the first attempt, a notation should be made in the medical record. All patient conversations must be documented in the electronic medical record. Qualifications Minimum Qualifications and Skills: Certification as a Medical Assistant such an RMA or CMA is required. Completion of BLS training and recertification every 2 years Successful completion of a Medical Assistant program. Preferred Qualifications: The candidate shall be detail oriented, self-motivated, and possess excellent time management and interpersonal skills. The candidate shall possess strong communication skills. The candidate will be able to overcome obstacles through problem solving. The candidate shall be able to show empathy and understanding for patients and colleagues. Location : Location US-VA-Portsmouth

Medical Assistant

EVMS Medical Group Portsmouth, VA

Overview This is a position for a Medical Assistant with the Department of Family Medicine. Under direct supervision this position will assist with clinical duties and provide direct patient care, including taking vitals, administering meds/treatments, assisting physicians, doing wound care, patient education, documentation, and coordinating care, labs, and follow-ups in a fast-paced office. Responsibilities Triage incoming patients by obtaining vital signs, following standing triage orders, reconcile medication list, reconcile allergies, make sure immunizations are up to date and prepare patient for the visit. Completes delegated tasks from the current and prior day i.e.: patient messages, prescription refills, lab results, referrals, home health agency requests, medication prior authorizations, patient forms, and physician follow-up. All tasks must be reviewed, addressed, and marked appropriately before the close of each business day. Assist physicians with examinations, minor surgeries, diagnostic procedures and treatments. Provide basic patient care and education as directed by provider and standing orders. Coordinates services with specialists i.e.: radiation oncology, pulmonology, endocrinology, nutritional counseling, or social services consultation. Documents all correspondence and interventions in the electronic health record. Maintains current inventory of medical and office supplies Cleans, sterilizes, and maintains used instrumentation per department protocol. Medical Assistants are required to fill in for other clinical staff during vacations and illness and perform other duties as assigned by providers, or supervisors at both sites. The successful candidate in this role shall respond to questions from patients, family members, faculty/residents, other health care providers in a timely and professional manner. Patient inquiries should be answered on the same day they are received, before leaving for the day. If patient is not home at the first attempt, a notation should be made in the medical record. All patient conversations must be documented in the electronic medical record. Participate in all staff meetings, education lectures and quality improvement activities. Follow EVMS Medical Group protocols related to infection control, environmental safety and patient confidentiality. Complete annual recertification for Blood Borne Pathogens, HIPAA Compliance Training, Respiratory FIT and IT Policy. Maintain current CPR certification and any updates relating to M.A. Certification. Qualifications Successful completion of a Medical assistant program (or equivalent military training) and certification (CMA, CCMA, or RMA) is required or ability to obtain certification within the first 90-days of employment. Must complete a Basic Life Support (BLS) class and re-certify every 2 years. Previous medical office experience with relevant functions in a doctor's office preferred. Must have some working knowledge of computers. Detail oriented, self-motivated, and possess excellent time management and interpersonal skills. Strong communication skills, ability to overcome obstacles through problem solving and show empathy and understanding for patients and colleagues. Location : Location US-VA-Portsmouth

Medical Assistant

EVMS Medical Group Portsmouth, VA

Overview Full time position for an advanced medical assistant, providing outpatient care for our patients and assisting our physicians in all clinical areas of the practice. Responsible for front and back office procedures. Also assists Physicians and Nurses with medical examination of patients. This position is located at our Princess Anne Office in Virginia Beach. Your certification must be uploaded to your profile for consideration. Responsibilities QA review of patient charts obtaining all pertinent documentation for return and postpartum patients. Updating patient prenatal lab forms for all follow up patients. Take vital signs such as height, weight, temperature, and blood pressure. May draw blood and give injections under the immediate supervision of a Physician or RN. Chaperone when appropriate and assists during certain minor surgeries and diagnostic procedures, such as Pap Smears. Stocks examination rooms and triage area with medical supplies. Inventories and reorders supplies. Document all information in EMR. Check EMR tasks daily Maintains clean, well-equipped examination rooms; cleans and sterilizes instruments. Train and orient new medical assistants. Qualifications Must have working knowledge of computers. Customer service-oriented individual is required. Possess excellent verbal and written communication skills. Have the ability to read and comprehend all information required for this position. Women’s health experience preferred. Experience in a “fast paced” ambulatory setting preferred. Successful completion of a Medical assistant program (or equivalent military training) and certification (CMA or RMA) is required. Location : Location US-VA-Virginia Beach