Overview
- Location: 13100 E 136th St, Suites 2400 & 3600, Fishers, IN 46037
- Schedule: Monday–Friday, 8:00 AM – 4:30 PM
- Full-time/40 hours per week
- No Weekend/Holiday Requirements
- Onsite parking available
About the Role
- Join a multi-specialty clinic supporting 15 service lines, offering variety and exposure to diverse patient populations
- Work in a dual role combining both Medical Assistant and front office responsibilities
- Be part of a collaborative team of 7 Medical Assistants
What You’ll Do
- Provide patient-facing care, including rooming and clinical support (about 75% of your time)
- Support front office and administrative tasks (about 25% of your time)
- Adapt daily based on clinic needs—some days more clinical, others more administrative
- Cross-train across both Medical Assistant and front office functions
What a Typical Day Looks Like
- A dynamic and flexible workflow—no two days are the same
- Balance busy, high-volume periods with slower times to focus on quality and teamwork
- Heavy emphasis on direct patient interaction
Why Join This Team
- Variety in your day-to-day work—serve multiple specialties and patient groups
- Opportunity to build a broad skill set across clinical and administrative areas
- Clear career growth through the Medical Assistant career ladder
- A team environment where people stay because of the diversity of experience and meaningful patient connection
Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.
- AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
- High school diploma or equivalent required. Graduation from a Medical Assistant program required.
- Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
- Knowledge of OSHA, CLIA, and ADA required.
- Knowledge of ICD-10 and CPT coding required.
- TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
- Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
- Knowledge of standard laboratory and medical procedures.
- Knowledge of insurance plans and third-party payers.
- Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
- Requires basic math and accurate data collection and entry skills.
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