Medical Assistant II-General Surgery Clinic - Carmel

Overview

Full-time/Days/40 hours per week
Hours: 8:00am-4:30pm
Location: 11725 N. Illinois Street, Suite 350, Carmel, IN 46032. Parking is free and on-site.
Requires current certification

Why IU Health?

Join Indiana's leading healthcare system committed to delivering compassionate, patient-centered care. We offer opportunities for professional development, a collaborative team environment, and a focus on improving community health.

Benefits Designed for You
401(k) with employer match
Tuition reimbursement
Student loan forgiveness eligibility
Employee Assistance Program (EAP)
Healthy Results Wellness Program with bi‑weekly financial incentives

Why This Role Stands Out

Work in a hospital-based clinic with easy access to multiple departments
Enjoy on-site perks like a pharmacy and cafeteria
Join a team that is supportive, approachable, and truly collaborative
Learn directly from providers who encourage questions and hands-on learning

About the Team

4 Medical Assistants support the clinic
Strong focus on team collaboration and continuous learning
Leadership invests in team-building activities throughout the year
Providers and clinical leaders are engaged, approachable, and enjoy teaching

We’re looking for someone who:

Adapts quickly to change without getting overwhelmed
Enjoys being part of a tight-knit, team-first environment
Is curious and eager to learn from providers and peers
Takes pride in creating a smooth, welcoming experience for patients

What You’ll Do (Day-to-Day)

Room patients and take vitals
Prepare charts for upcoming appointments
Stock and maintain exam rooms
Communicate patient concerns and updates to providers
Participate in monthly office meetings

Work Breakdown:

80% patient rooming
20% administrative tasks

Growth & Learning Opportunities

Cross-training in:
- General Surgery
- Bariatrics
Learn directly from providers who actively teach and mentor
Gain exposure to a variety of patient needs and clinical cases

Why You’ll Stay

A team that welcomes new hires and helps them feel comfortable quickly
Leadership that prioritizes connection, learning, and engagement
A balanced workload with support when you need it

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
High school diploma or equivalent required. Graduation from a Medical Assistant program required.
Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
Knowledge of OSHA, CLIA, and ADA required.
Knowledge of ICD-10 and CPT coding required.
TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
Requires basic math and accurate data collection and entry skills.

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