Clinical Concierge (LVN-Cert Medical Assistant)

$30 - $46 / hour

Job Description

Cottage Medical Group seeks a Clinical Concierge (Licensed Vocational Nurse-Certified Medical Assistant) for their Cottage Urgent Care-Orcutt-Orcutt Hill Clinic responsible for registering, payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. It is the role of the Clinical Concierge to companion patients and their "secondary guests" through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit. This position is a vital part of the office team that cares for patients in the clinical setting working under the direction of the Site Manager and the on-duty provider and works closely with the provider and other clinical staff. Responsibilities include:

The Clinical Concierge is responsible for a variety of clinical functions within a clinical setting requiring knowledge and integration of available standard, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude.
The Clinical Concierge is responsible for assisting the provider with front office and back-office duties in the outpatient management of patients on a rotating basis. Acting as the patient advocate, the Clinical Concierge has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management.

QUALIFICATIONS:

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

Education:

Minimum: Successful completion of a Vocational Nurse or Medical Assistant education program or 2 years of equivalent work experience.

Certifications, Licenses, Registrations:

Minimum: California licensure as a Licensed Vocational Nurse (LVN) or CA Medical Assistant Certification, and American Heart Association (AHA) Basic Life Support (BLS) for Health Care Providers.

Technical Requirements:

Minimum: Knowledge of urgent care medical specialty. Knowledge of medical terminology. Knowledge of electronic medical record, preferably Epic. Basic computer/email skills.
Preferred: Ability to perform phlebotomy and administer injections.

Years of Related Work Experience:

Preferred: 1 year of experience as an LVN, medical assistant, or equivalent, including previous experience with an electronic health record and phlebotomy.

About Us

Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.

Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.

Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards .

If you're already a Cottage Health employee, please apply on this link only.

Share this job

Related Jobs

Clinical Concierge (LVN-Cert Medical Assistant) PD

Cottage Health San Luis Obispo, CA

$36 / hour

Job Description Cottage Medical Group seeks a Per Diem Clinical Concierge (Licensed Vocational Nurse-Certified Medical Assistant) for their Cottage Urgent Care-San Luis Obispo-Foothill Plaza Clinic responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. It is the role of the Clinical Concierge to companion patients and their "secondary guests" through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit. This position is a vital part of the office team that cares for patients in the clinical setting working under the direction of the Site Manager and the on-duty provider and works closely with the provider and other clinical staff. Responsibilities include: The Clinical Concierge is responsible for a variety of clinical functions within a clinical setting requiring knowledge and integration of available standard, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. The Clinical Concierge is responsible for assisting the provider with front office and back-office duties in the outpatient management of patients on a rotating basis. Acting as the patient advocate, the Clinical Concierge has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management. QUALIFICATIONS: All job qualifications listed indicate the minimum level necessary to perform this job proficiently. Education: Minimum: Successful completion of a Vocational Nurse or Medical Assistant education program or 2 years of equivalent work experience. Certifications, Licenses, Registrations: Minimum: California licensure as a Licensed Vocational Nurse (LVN) or Medical Assistant certification, and American Heart Association (AHA) Basic Life Support (BLS) for Health Care Providers. Technical Requirements: Minimum: Knowledge of urgent care medical specialty. Knowledge of medical terminology. Knowledge of electronic medical record, preferably Epic. Basic computer/email skills. Preferred: Ability to perform phlebotomy and administer injections. Years of Related Work Experience: Preferred: 1 year of experience as an LVN, medical assistant, or equivalent, including previous experience with an electronic health record and phlebotomy. About Us Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love. Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work. Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter. Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards . If you're already a Cottage Health employee, please apply on this link only.

Medical Assistant

FastMed Urgent Care Centers Greensboro, NC

Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed. For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality. POSITION SUMMARY What you’ll be doing: We are hiring a Medical Assistant to assist our providers with exams, procedures and other processes to meet the specific needs of our patients, including but not limited to: Triaging patients, measuring vitals, and recording information on patients’ charts Blood draws, venipuncture, specimen collection, and completion of lab work Administering medications and immunizations under provider direction Setting up procedures as instructed by provider Preparing treatment rooms for examinations and bringing patients from the waiting room to exam rooms What you’ll bring to the table: Graduation from a Medical Assistant, EMT, Paramedic, or other relevant program, OR an active Registered Medical Assistant or Certified Medical Assistant designation, OR 6 months of experience in a relevant environment. We’d also prefer if you have prior recent experience in a healthcare setting, such as an emergency department, urgent care, or other ambulatory clinic. Why you’ll love working with us: FastMed believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you’ll have access to several benefits, including but not limited to: Competitive pay with quarterly incentive plan Generous paid vacation & sick time that starts accruing on your first day with us Medical, dental, vision, and other wellness benefits 401(k) with company match Stipends for continuing medical education By joining our team you will also have the opportunity to be a key contributor to our culture. This is the environment we create to engage with our patients and each other, and it is key to our mutual success. Our culture is best exemplified by our STAT values: Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this. Teamwork: We work collaboratively to achieve our common goals, as achieving them is dependent upon a sustained collective effort. Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity. Transparency: We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide. Graduate of one of the following programs is required: Medical Assistant or passing of CCMA examination. Certified Nursing Assistant (CNA state license required) with phlebotomy certificate Emergency Medical Technician (EMT-A) Paramedic Or, graduate of another relevant program with CMO approval; Or, possesses active Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) designation Certification : BLS through American Heart Association is required; American Safety Health Institute, or National Safety Council are preferred. APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!

Medical Assistant / MA Petroglyph Urgent Care

Lovelace Health System Albuquerque, NM

Overview Join our team as a day shift , full-time Petroglyph Urgent Care (UC) Medical Assistant (MA) in Albuquerque, NM. You may be eligible for a sign-on bonus of $2500. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care . Get to Know Your Team: Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors, and advanced practice providers in a broad range of specialties and primary care. Learn About a Day in the Life of a Medical Assistant: Responsibilities The Medical Assistant Non-Certified provides superior patient care and perform s administrative and delegated clinical tasks that support patient s in a clinic-based environment as part of a care team led by the physician and /or advanced practice provider . Qualifications Job Requirements: High school diploma or GED equivalent. Basic Electronic Medical Record (EMR) and Microsoft Office knowledge. BLS certification must be obtained within 14 days of hire or transfer into the role and prior to providing direct patient care, Preferred Job Requirements: Associate’s degree. Graduate from an accredited medical assistant/medical technologist school/program. Prior experience in a clinic or hospital setting supporting patient care. Current national certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) .

Medical Assistant

FastMed Urgent Care Centers Concord, NC

Float Locations Include: Concord, Charlotte - Mallard Creek, Charlotte - Wilkinson and Harrisburg Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed. For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality. POSITION SUMMARY What you’ll be doing: We are hiring a Medical Assistant to assist our providers with exams, procedures and other processes to meet the specific needs of our patients, including but not limited to: Triaging patients, measuring vitals, and recording information on patients’ charts Blood draws, venipuncture, specimen collection, and completion of lab work Administering medications and immunizations under provider direction Setting up procedures as instructed by provider Preparing treatment rooms for examinations and bringing patients from the waiting room to exam rooms What you’ll bring to the table: Graduation from a Medical Assistant, EMT, Paramedic, or other relevant program, OR an active Registered Medical Assistant or Certified Medical Assistant designation, OR 6 months of experience in a relevant environment. We’d also prefer if you have prior recent experience in a healthcare setting, such as an emergency department, urgent care, or other ambulatory clinic. Why you’ll love working with us: FastMed believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you’ll have access to several benefits, including but not limited to: Competitive pay with quarterly incentive plan Generous paid vacation & sick time that starts accruing on your first day with us Medical, dental, vision, and other wellness benefits 401(k) with company match Stipends for continuing medical education By joining our team you will also have the opportunity to be a key contributor to our culture. This is the environment we create to engage with our patients and each other, and it is key to our mutual success. Our culture is best exemplified by our STAT values: Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this. Teamwork: We work collaboratively to achieve our common goals, as achieving them is dependent upon a sustained collective effort. Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity. Transparency: We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide. Graduate of one of the following programs is required: Medical Assistant or passing of CCMA examination. Certified Nursing Assistant (CNA state license required) with phlebotomy certificate Emergency Medical Technician (EMT-A) Paramedic Or, graduate of another relevant program with CMO approval; Or, possesses active Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) designation Certification : BLS through American Heart Association is required; American Safety Health Institute, or National Safety Council are preferred. APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!

Urgent Care Center Medical Assistant/Coordinator

Emerson Hospital Concord, MA

$18 - $26 / hour

Schedule: Part Time Pay Range: $18.00 - $26.00 / Hourly Shift: Day/Eve shift Hours: 8:00-8:00, 9:00-5:00 About This Role Make a Difference as the Heart of Urgent Care Join our urgent care team as a Medical Assistant/Coordinator, where you'll be a vital link in patient care. In this role, you'll provide hands-on clinical support to physicians, assist with patient care plans, and help maintain a smooth workflow in a fast-paced urgent care environment. You'll also support front office staff, working as part of a collaborative team to deliver exceptional patient experiences. Reporting to the Practice Manager and working directly with physicians, you'll combine clinical expertise with administrative support to ensure every patient receives efficient, compassionate care. What You'll Do Assist physicians in implementing patient care plans and procedures Perform clinical duties, including vital signs, phlebotomy, and EKGs for patients of all ages Support front office staff and office coordinators with administrative tasks Accurately record patient demographics, schedules, and clinical information in the EMR Ensure proper handling of laboratory specimens and assist with office and lab procedures Communicate effectively with patients, families, and the care team both in person and by phone Process insurance verifications, billing, and other financial transactions as needed Maintain confidentiality and follow all regulatory, safety, and quality standards Work independently or collaboratively in a fast-paced, high-pressure environment What You Bring Education High School Diploma or equivalent preferred Graduate of a certified or registered medical assistant program preferred Experience Minimum 1 year in urgent care or a related healthcare setting preferred Minimum 1 year of phlebotomy experience with patients of all ages highly preferred Equivalent combinations of education and experience may be considered Licensure & Certification CPR/BLS certification required (or to be obtained within 4 months of hire if not current) Key Skills & Strengths Strong clinical skills with attention to detail, critical thinking, and problem-solving abilities Knowledge of medical terminology, office procedures, laboratory procedures, and clinical protocols Proficiency with EMR/EHR systems, Microsoft Office, Outlook, and scheduling software Excellent verbal and written communication skills Superior customer service skills and ability to handle escalated patient issues professionally Ability to work independently and as part of a team in a fast-paced environment Organizational skills with the ability to multitask effectively Knowledge of medical billing, coding, and third-party payer requirements Ability to maintain confidentiality and handle sensitive patient information Why Join Us? Be an integral part of a collaborative, patient-focused urgent care team Work in a dynamic environment supporting both clinical and administrative operations Gain experience in a wide range of urgent care procedures and patient interactions Opportunities for professional growth, certification support, and skill development Make a meaningful impact on patients' care and experience To apply, please visit: https://emersonhealth.org/jobs/urgent-care-center-medical-assistantcoordinator-34676/? Copyright ©2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-400cfb01ede27e4083bd493c1fab6231