Clinical Concierge (LVN-Cert Medical Assistant)

$30 - $46 / hour

Job Description

Cottage Medical Group seeks a Clinical Concierge (Licensed Vocational Nurse-Certified Medical Assistant) for their Cottage Urgent Care-Orcutt-Orcutt Hill Clinic responsible for registering, payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. It is the role of the Clinical Concierge to companion patients and their "secondary guests" through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit. This position is a vital part of the office team that cares for patients in the clinical setting working under the direction of the Site Manager and the on-duty provider and works closely with the provider and other clinical staff. Responsibilities include:

The Clinical Concierge is responsible for a variety of clinical functions within a clinical setting requiring knowledge and integration of available standard, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude.
The Clinical Concierge is responsible for assisting the provider with front office and back-office duties in the outpatient management of patients on a rotating basis. Acting as the patient advocate, the Clinical Concierge has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management.

QUALIFICATIONS:

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

Education:

Minimum: Successful completion of a Vocational Nurse or Medical Assistant education program or 2 years of equivalent work experience.

Certifications, Licenses, Registrations:

Minimum: California licensure as a Licensed Vocational Nurse (LVN) or CA Medical Assistant Certification, and American Heart Association (AHA) Basic Life Support (BLS) for Health Care Providers.

Technical Requirements:

Minimum: Knowledge of urgent care medical specialty. Knowledge of medical terminology. Knowledge of electronic medical record, preferably Epic. Basic computer/email skills.
Preferred: Ability to perform phlebotomy and administer injections.

Years of Related Work Experience:

Preferred: 1 year of experience as an LVN, medical assistant, or equivalent, including previous experience with an electronic health record and phlebotomy.

About Us

Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.

Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.

Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards .

If you're already a Cottage Health employee, please apply on this link only.

Share this job

Related Jobs

Medical Assistant

GoHealth Urgent Care Mechanicsburg, PA

$17 / hour

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability. Minimum hourly rate starts at $17/hour and is commensurate with experience. This position offers monthly incentive pay based on performance metrics. Sign on bonus up to $2,000 (for eligible applicants.*) Job Requirements Required: High School Diploma or equivalent AND 1+ years of working experience as a Medical Assistant in a Hospital, Primary Care, Emergency Department, or Urgent Care setting OR One of the following MA certifications at the time of hire ( or must obtain within 12 months of hire): CCMA- Certified Clinical Medical Assistant (verified through NHA, National Health career Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistants, or CHP Certified Health Professionals) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists, or AAH, American Allied Health, or ARMA American Registry of Medical Assistants) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA- Nationally Registered Certified Medial Assistant (verified through the National Association for Health Professionals) OR One of the following: Graduate of an Accredited School of Nursing, LPN or LVN at the time of hire (verified through state license) EMT- Emergency Medical Technician (verified through state certification and/or the National Registry of Emergency Medical Technicians) Paramedic (verified through state certification and/or and the National Registry of Emergency Medical Technicians) Required Licenses/Certifications CPOE certification required within 2 weeks of hire if MA certification is not obtained at hire Basic Life Support (BLS) required at the time of hire obtained through the American Red Cross (ARC) or American Heart Association (AHA) One of the following certifications is required (or must obtain within 12 months of hire): CCMA- Certified Clinical Medical Assistant (verified through NHA, National HealthCareer Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals) Additional Knowledge, Skills and Abilities Required Knowledge of medical office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Social perceptiveness and service-oriented Excellent written and verbal communication skills Strong organizational and planning skills Proficiency in MS Office and patient management software Core Competencies: Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation. Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed. Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. Essential Functions Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job. Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence Ensure reception is well maintained Conduct courtesy call-backs for patient follow-up. Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. All other duties as assigned. Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Certified Medical Assistant

GoHealth Urgent Care Centreville, VA

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Medical Assistant – Evergreen Posting Shift Availability: Candidates must be willing to work between the hours of 8:00 AM – 10:00 PM , including coverage for a combination of the following shifts as needed: 8:00 AM – 8:00 PM 10:00 AM – 10:00 PM 8:00 AM – 10:00 PM About Us Inova, one of the nation’s leading healthcare providers, and GoHealth Urgent Care, a consumer‑centric, on‑demand care company, have partnered to operate urgent care centers across Northern Virginia . At Inova–GoHealth Urgent Care , we put patients first by delivering: An effortless and compassionate patient experience A welcoming, team‑oriented culture of care Seamless integration with leading health systems and the communities we serve We would love for you to become a part of our growing team. Why Join Us Market‑leading benefits include: Medical, Dental, and Vision insurance 401(k) with employer match Employee Assistance Program (EAP) and wellness resources, with a strong emphasis on mental health Generous Paid Time Off (PTO) Monthly incentive pay based on performance metrics Career growth and advancement opportunities Position Summary The Medical Assistant supports providers in delivering high‑quality urgent care services. This role assists with patient intake, clinical procedures, front desk operations, and overall patient flow to ensure a safe, efficient, and positive experience for every patient. Essential Functions Register patients and collect required paperwork, insurance information, and eligibility verification Process co‑pays and schedule appointments Coordinate referrals to specialists as directed Prepare patients for examination by confirming visit details, obtaining medical history, and documenting information in the medical record Measure and record vital signs (e.g., blood pressure, temperature, pulse, height, weight) Perform point‑of‑care testing (e.g., flu, strep, urinalysis, EKG, pregnancy testing) and communicate results to providers Draw and prepare blood specimens for laboratory analysis Prepare and stock exam rooms; monitor supplies and inventory levels Maintain accurate medical records, including scanning and documentation Answer phones, manage correspondence, and maintain a welcoming reception area Conduct patient follow‑up courtesy calls Perform opening and closing duties, including cash handling, end‑of‑day reconciliation, and securing the facility Perform daily equipment checks, quality control, calibration, troubleshooting, and submit repair requests as needed Adhere to all clinical, safety, and organizational policies Perform other duties as assigned Education High School Diploma or equivalent — required Graduate of a Medical Assisting Program — preferred Work Experience Minimum of 1 year of Medical Assistant experience — required Front desk or patient registration experience — preferred Basic Life Support (BLS) — required at time of hire Must be obtained through the American Red Cross (ARC) or American Heart Association (AHA) Certification Requirements For candidates with less than three (3) years of Medical Assistant experience , one of the following certifications is required: CCMA – Certified Clinical Medical Assistant (NHA) CMA – Certified Medical Assistant (AAMA or CHP) RMA – Registered Medical Assistant (AMT, AAH, or ARMA) NCMA – National Certified Medical Assistant (NCCT) NRCMA – Nationally Registered Certified Medical Assistant (NAHP) Certification Alternatives In lieu of an approved MA certification, candidates may qualify through one of the following: Experience‑Based Pathway 3+ years of Medical Assistant experience and 1+ year of experience in a Hospital, Emergency Department, or Urgent Care setting Note: Candidates hired without an approved MA certification must obtain one within 6 months of their start date to remain eligible for continued employment in a Medical Assistant role. Alternative Credentials (Accepted at Time of Hire) Graduate of an Accredited School of Nursing (LPN or RN) EMT or Paramedic (NREMT) Certified Nursing Assistant (CNA) Additional Requirements CPOE (Computerized Provider Order Entry) certification — must be obtained within two weeks of start date Knowledge, Skills & Abilities Proficiency with basic Medical Assistant clinical duties Strong computer skills; ability to type efficiently Working knowledge of Microsoft Word and Excel Detail‑oriented with strong organizational skills Ability to work independently and collaboratively in a team environment Excellent written and verbal communication skills Demonstrated commitment to treating all individuals with fairness, respect, and cultural sensitivity Additional Information This job description is not intended to be all‑inclusive. Duties and responsibilities may be modified or added based on business needs. Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Medical Assistant - Geneva Urgent Care

Rochester Regional Health Geneva, NY

$17.85 - $20 / hour

Job Title: Medical Assistant Department: Urgent Care Location: 833 Canandaigua Rd, Geneva, NY 14456 Hours Per Week: 36 Schedule: Monday-Friday 8:30am-9:00pm, Saturday & Sunday: 8:30am-8:00pm SUMMARY: As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly. RESPONSIBILITIES: Clinical Support Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work. Obtain and document patient vital signs, history, and screenings; promptly report abnormalities. Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing. Assist providers and nursing staff during procedures and clinical care activities. Review and pend medication refills and provider orders; assist with prior authorizations and patient forms. Provide patient education and instructions under provider or RN guidance. Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation. Order and track clinical supplies; assemble information packets and support provider communications. Patient Interaction & Administrative Duties Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management. Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up. Escort patients to ancillary services (e.g., lab, radiology) as needed. Team & Practice Support Manage medical records through abstraction, scanning, and filing of health maintenance and test reports. Compile data from patient records for quality assurance and improvement activities when requested. Process payments and charge entry; manage non-clinical office supplies and distribute mail. Perform other duties as assigned to ensure smooth practice operations. PREFERRED QUALIFICATIONS: Associates degree preferred. 2 years of pre-hospital care activities or acute/critical care experience preferred Strong customer service, computer, and communication skills Medical Assistant Certification preferred For Elder ONE Employment: 1 year experience with frail, elderly population preferred EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $17.85 - $20.00 CITY: Geneva POSTAL CODE: 14456 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Medical Assistant

American Family Care San Diego, CA

$23 - $24 / hour

Benefits: Health insurance Paid time off Vision insurance 401(k) 401(k) matching Bonus based on performance Dental insurance Free uniforms Medical Assistant AFC Urgent Care San Diego San Diego, CA $23.00-$24.00 an hour - Full-time Resume Insights Here’s how your resume aligns with the job description Experience & Skills Customer service Education & Certificates CCMA Certification Certified Medical Assistant BLS Certification Ensure your resume details are correct before applying Job details · Pay - $23.00-$24.00 per hour · Job Type - Full-time Full Job Description AFC Urgent Care is seeking Medical Assistants with exceptional customer service skills to become part of our team. American Family Care is the leading provider of urgent care with more than 400 centers nationally and ranked by Inc. Magazine as one of the fastest growing companies in the U.S. Please email your resume via this advertisement for immediate consideration. Requirements include: Medical Assistant Certificate Basic Life Support (BLS) certification Must be available to work: Day Shift, Night Shift, Weekdays, Weekends. Possess exceptional customer service skills Schedule: Must be able to work: Monday- Friday 2pm-8pm License/Certification: High School Diploma Certified Clinical Medical Assistant (CCMA) BLS (Preferred) Phlebotomy (Preferred)

Medical Assistant

FastMed Urgent Care Centers Raleigh, NC

Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed. For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality. POSITION SUMMARY What you’ll be doing: We are hiring a Medical Assistant to assist our providers with exams, procedures and other processes to meet the specific needs of our patients, including but not limited to: Triaging patients, measuring vitals, and recording information on patients’ charts Blood draws, venipuncture, specimen collection, and completion of lab work Administering medications and immunizations under provider direction Setting up procedures as instructed by provider Preparing treatment rooms for examinations and bringing patients from the waiting room to exam rooms What you’ll bring to the table: Graduation from a Medical Assistant, EMT, Paramedic, or other relevant program, OR an active Registered Medical Assistant or Certified Medical Assistant designation, OR 6 months of experience in a relevant environment. We’d also prefer if you have prior recent experience in a healthcare setting, such as an emergency department, urgent care, or other ambulatory clinic. Why you’ll love working with us: FastMed believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you’ll have access to several benefits, including but not limited to: Competitive pay with quarterly incentive plan Generous paid vacation & sick time that starts accruing on your first day with us Medical, dental, vision, and other wellness benefits 401(k) with company match Stipends for continuing medical education By joining our team you will also have the opportunity to be a key contributor to our culture. This is the environment we create to engage with our patients and each other, and it is key to our mutual success. Our culture is best exemplified by our STAT values: Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this. Teamwork: We work collaboratively to achieve our common goals, as achieving them is dependent upon a sustained collective effort. Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity. Transparency: We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide. Graduate of one of the following programs is required: Medical Assistant or passing of CCMA examination. Certified Nursing Assistant (CNA state license required) with phlebotomy certificate Emergency Medical Technician (EMT-A) Paramedic Or, graduate of another relevant program with CMO approval; Or, possesses active Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) designation Certification : BLS through American Heart Association is required; American Safety Health Institute, or National Safety Council are preferred. APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!