- Provide patient care and education for patients in the specific age range on their assigned department.
- Serves as a resource person for patient and family regarding the perception of the diagnosis and medical plan of care for the management of disease as designated by the physician.
- Maintains availability to nursing for occasional in-service and helps with orientation of staff involved education.
- Performs pre-visit data gathering and record keeping on new and return patients.
- This includes recording of current medications and dosages and obtaining previous laboratory results and measurements.
- Assists in the management of patients with chronic diseases, including achieving key quality indicators, education, and long- term coordination of care.
- Tracks performance improvement measures and assists providers with completion.
- Obtains and documents patient medical history, chief complaint, vital signs, and provides basic medical data base for provider, and prepares patient for examinations.
- Assists provider in performance of procedures as directed by provider to facilitate accurate diagnosis.
- Collects and prepares laboratory specimens and completes associated paperwork to expedite laboratory studies with maximum accuracy and efficiency.
- Assists with orientation of new personnel to ensure that they are appropriately trained to support patients and provider.
- Executes and documents ongoing patient communication.
- Provides instruction to ensure patient's understanding of medical condition and compliance with treatment instructions.
- Inserts, monitors, regulates and discontinues IVs as required by provider.
- Performs and assists with triaging telephone calls concerning health issues and offers appropriate telephone management advice to patients as liaison to physician recommendations.
- Communicates lab, radiology and other testing results to patients and via telephone and electronic medical record letter notification.
Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
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