Director of Patient Care Services (RN)

Join our team at Bristol Hospice and take on the pivotal role of Director of Patient Care Services (DPCS). In this position, you will be responsible for the overall direction of hospice clinical services.

Why Bristol Hospice?

Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn.

This position is based out of our Everett, WA office and supports hospice operations throughout about Snohomish County.

Our Culture

Our culture is cultivated using the following values:

Integrity: We are honest and professional.
Trust: We count on each other.
Excellence: We strive to always do our best and look for ways to improve and excel.
Accountability: We accept responsibility for our actions, attitudes, and mistakes.
Mutual Respect: We treat others the way we want to be treated.

On an Average Day You Will:

(includes but not limited to)

Coordinate and oversee all direct and indirect patient services provided by clinical organization personnel
Provide guidance and counseling to coordinators, case managers and Clinical Supervisors to assist them in continually improving all aspects of hospice care services, provided through organization personnel
Assist Clinical Supervisors in managing clinical teams and planning
Provide direction to case managers and clinical teams related to patient care delivery
Provide help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated
Assist the Executive Director in the preparation and administration of the organization’s budget
Interpret operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses
Evaluate performance of Clinical Supervisors and/or case managers
Assist Clinical Supervisors to develop skills and techniques in evaluating the performance of clinicians
Hire, evaluate and terminate organization personnel
Conduct annual evaluations on clinicians, or more frequently, if indicated
Oversee the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities
Assure proper maintenance of clinical records in compliance with local, state and federal laws
Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services
Develop, implement and evaluate the orientation program for new organization personnel
Responsible for orientation of new organization personnel, directly or delegated
Plan and implement in-service and continuing education programs to meet education and training needs of organization personnel
Assist with the evaluation of organization performance via quality assurance and performance improvement program, productivity, quarterly and annual reviews
Assure the quality and safe delivery of hospice services provided through the organization
Assist in the development of organization goals
Develop, recommend and administer organization policies and procedures
Assure compliance with all hospices related local, state and federal laws, including licensure and certification or organization personnel and maintain compliance to the CHAP Home Care standards
Stay informed about changes in the field of nursing and hospice care; share information with appropriate organization personnel
Promote hospice referrals in the health care community
In the absence of the Executive Director, the DPCS will become the acting Executive Director and will be vested with authority to act in behalf of the Executive Director
Other duties as assigned by the Executive Director

Requirements:

Must be a registered nurse in the state, with current licensure to practice professional nursing
A bachelor’s degree in nursing from an accredited program by the National League for Nursing preferred. Equivalent leadership experience may be substituted for a degree.
- California specific: Must have a bachelor’s degree in nursing from an accredited program by the National League for Nursing preferred.
Must have one (1) year of management experience, hospice or related health care organization preferred.
Must meet state and federal requirements for the position
Must be flexible with working hours

Knowledge and Skills needed to be successful in role:

Demonstrated ability to supervise and direct professional and administrative personnel
Ability to market and deal tactfully with customers and the community
Possess excellent observation, verbal and written communication skills
Possess knowledge of business management, governmental regulations and CHAP standards

We Got the Perks:

*Some benefits apply to full-time employees only

Tuition Reimbursement
PTO and Paid Holidays
Medical, Dental, Vision, Life Insurance, and more
HSA & 401(k) available
Mileage Reimbursement for applicable positions
Advanced training programs
Passionate company culture committed to the highest standard of care in the hospice industry

Join a Team that embraces the reverence of life!

EEOC Statement

Bristol Hospice is an equal-opportunity employer. Our success depends upon our ability to create and maintain a diverse and supportive work environment where individuality is promoted. Bristol puts high priority on the worth of every person. We do not base our hiring decisions on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.

Share this job

Related Jobs

Clinical Operations Director RN, Hospice

AccentCare, Inc. Renton, WA

Overview Director Clinical Operations Location: Renton, WA Position: Hospice Director of Clinical Operations Registered Nurse Job ID: 2026-90724 Remote/Virtual Position: No Coverage Area: King County, WA Find Your Passion and Purpose as a Director of Clincial Operations Salary: $140k - $170k / year Schedule: M-F / Limited On call support as needed Competitive Health Benefits Generous PTO, Matching 401k Mileage Reimbursement WA RN License Required Compensation Based on Experience What You Need to Know Reimagine Your Career in Hospice Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together. Be the Director of Clinical Operations You Can Be If you meet these qualifications, we would love to meet you: Bachelor’s degree or commensurate work experience accepted 5 years of home based care experience preferred Role may require travel up to 80% of business days in supported territory Comprehensive knowledge of theories, concepts and practices and ability to use in complex, difficult and/or unprecedented situations Licensed to practice as a registered nurse in the state of agency operation Must be a licensed driver who can travel to all business locations Responsibilities: As a Director of Clinical Operations, you will: Supervises all direct patient/family care team members, including nurses, Supportive Care, home health aides and counselors, in collaboration with Site Leadership. Responsible for oversight of and/or scheduling, payroll and other administrative duties Assures that all initial assessments and required reassessments are conducted by qualified team members within required time frames, including documentation completion, submission and /or synchronization. Ensures that all patient/family services comply with federal, state(s) and local regulatory requirements and with accepted professional standards. Ensures protocols are utilized to guide operations and promote adherence to regulatory and internal process requirements. Monitor expenses related to patient/family services to ensure budgetary compliance in collaboration with IDG and Site Leadership. Serve as a resource person and liaison for the Social Worker, Volunteer, Music Therapy and Bereavement Departments. Our benefits include: Medical, dental and vision coverage Paid time off and paid holidays Professional development opportunities Company-matching 401(k) Flexible spending and health savings accounts Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app Programs to celebrate achievements, milestones and fellow employees Company store credit for your first AccentCare-branded scrubs for patient-facing employees And more! Why AccentCare? Come As You Are At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.

Territory Operations Director - RN- Home Health $10,000 Sign-on

AccentCare, Inc. Renton, WA

$150,000 - $175,000 / year

Overview $10,000 Sign On Bonus! Coverage Area: Tacoma, Lynnwood, & Renton Offices Salary: $150,000 to $175,000 + Bonus What You Need to Know Reimagining Your Career in Home Health Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together. Territory Operations Director- Home Health Qualifications Washington RN license required Previous experience with OASIS required Healthcare professional with at least two (2) years of health-related experience and the education, knowledge, and ability to effectively direct the program Bachelor’s degree from an accredited college or university with a minimum of two (2) years experience in the business and fiscal functions in a health care setting 3+ years of people management and administrative experience, preferred experience in home health care or a related health care program Experience in the business and fiscal functions preferred in a health care setting Must be a licensed driver with an automobile that is insured and in accordance with state and/or organization requirements and is in good working order Responsibilities: Responsible for daily operations and clinical services to best serve our patients and staff. Organize and direct agency functions and daily territory operations (to include multisite locations as necessary). Drive operational performance in line with the established KPIs for Administrator position and direct and indirect reports in their territory. Administratively supervise provision of quality care to agency clients for the territory. Ensure implementation of agency policy and procedures for the territory are in compliance with professional standards, state and federal requirements. Manage the selection, training and development of staff – fostering effective leadership development. Coaching sessions will be held monthly with direct reports, if not more frequent, to grow leaders within the organization. Responsible for overall attrition of territory, must identify at risk staff with action plan to prevent attrition of staff where needed. Navigate a matrixed business environment. Build relationships, influence partnerships with other AccentCare departments, and show success in shared responsibility model. Our Investment in You We are committed to offering comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including: Medical, dental, and vision coverage Paid time off and paid holidays Professional development Company-matching 401(k), Flexible spending, and health savings accounts Company store credit for your first AccentCare-branded scrubs for patient-facing employees Why AccentCare? Come As You Are At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability. #AC-BMC

Director of Nursing

Full-time

3 months ago

Director of Nursing RN

University House Issaquah Issaquah, WA

$120,000 - $130,000 / year

$120,000 - $130,000 annually | Great Benefits! Free Parking! Era Living is seeking full-time Community Health Director RN / Director of Nursing RN to become the newest member of our leadership team located at University House Issaquah, Issaquah, WA. Available shifts will be scheduled Monday - Friday, 8:30AM to 5:00PM. Competitive Compensation/Benefits Package Includes: Medical/vision/prescription drug plan Dental plan Life and Accidental Death & Dismemberment insurance Long-Term Disability insurance Flexible Spending Accounts for health care and dependent care 401(k) retirement plan with generous company match (eligibility contingent on age requirement) Progressive vacation package starting at 15 days per year 8 paid holidays per year 1 hour paid sick time for every 40 hours worked Employee Assistance Program Leadership bonuses Longevity bonuses Employee discount programs Primary Responsibilities: The Community Health Director is responsible for the overall management of the resident Health and Wellness services and programming in the community, managing a team of healthcare staff and providing R.N. nurse delegation as required. This role focuses on community’s resident case management, health education, and health promotion activities that meet the needs of older adults. Knowledge, Skills, and Abilities: Experience supervising, directing, and evaluating direct care services as provided by the community's Wellness Center; Manage all Wellness Center and Personal Care Services employees, either directly or indirectly Ability to design Wellness Plans for all residents, including completing pre Move-In assessments of all residents moving into the community (licensed and non-licensed apartments), and reviewing Advance Directives with resident or designee (POLST-“Physicians Orders for Life Sustaining Treatment”) Expert knowledge of current Washington Boarding Home regulations Ability to manage budget, including staffing, supplies, and other expenditures Ability to assist residents with their ADLs or medications, and provide skilled nursing tasks as established by disclosure for residents in licensed apartments or the Wellness Center, as needed Provide educational programs for residents through the whole community Communicate resident status and plan of service through written documentation Ability to use a computer, including Microsoft Word, Excel, and Outlook Ability to read, write and communicate in English Ability to pass DSHS background check, required Education and Experience: Licensed as a RN in the State of WA and capable of meeting Boarding Home Administrator requirements. Graduate of an accredited School of Nursing, required; BSN, preferred. Must have or obtain Modified Fundamentals of Caregiving, Mental Health and Dementia Specialty Training, and CPR certification. Five (5) years experience as a RN, required. Three (3) years supervisory experience in settings working with older adults, Assisted Living or Skilled Nursing Facilities, required. About Era Living: If you are passionate about improving the quality of life for older adults and exemplify a values based approach to your work, demonstrating integrity, credibility, consistency, strong team orientation, and outstanding communication, we welcome your application! Era Living was voted “2023/2024/2025/2026 Winner: Best in the Pacific Northwest – Senior Community” by the Seattle Times.

Hospice

Per Diem

1 week ago

Hospice Nurse RN After Hours On Call (Weekends)

AccentCare, Inc. Renton, WA

$58 - $60 / hour

Overview RN / Registered Nurse, Hospice Weekends On Call Location: Renton, WA (office location) Position: RN / Registered Nurse, Hospice Position Type: Weekends On Call Remote/Virtual Position: No Coverage Area: King County Find Your Passion and Purpose as a Hospice RN Salary: $150 Stipend for Friday, and $250 stipend per day Sat/ Sun + $58 - $60 / hour for any visit related activity + mileage Schedule: Fri 5pm -Mon 8am (weekend on call) What You Need to Know Reimagining Your Career in Hospice Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together. Be the Best Hospice After Hours Admission RN You Can Be If you meet these qualifications, we would love to meet you: Current licensure as a Registered Nurse in the applicable state is required, with an associate degree preferred. CPR certification is recommended (required for direct patient care in Georgia), along with prior experience in hospice, home health, medical-surgical, or population-specific nursing such as geriatrics or pediatrics. Must demonstrate a willingness to participate in an on-call rotation and maintain reliable transportation, valid driver’s license, and state-required liability auto insurance. Strong communication and organizational skills are essential, along with proficiency in Microsoft Office Suite and EMR systems. The ability to collaborate effectively within an interdisciplinary team is required. This role involves regular physical activity, including lifting patients over 200 lbs with assistance, transporting supplies and equipment up to 20 lbs for distances of 500 feet, and frequent standing, walking, sitting, stooping, and reaching. Responsibilities: Conducts comprehensive nursing assessments and collaborates with patients, families, physicians, and the Interdisciplinary Group (IDG) to develop, implement, and evaluate individualized plans of care in alignment with regulatory requirements and the Case Management Recipe. Maintains timely and accurate documentation, ensures care plans reflect current patient status, and communicates effectively with the care team to coordinate optimal use of resources, especially in complex or high-risk situations. Provides education and emotional support to patients and caregivers based on individual needs, and actively participates in on-call rotations, admissions, and care transitions as directed. If serving as a Care Manager, coordinates all aspects of patient care including scheduling, medication management, plan of care oversight, IDG collaboration, and supervision of LPNs, LVNs, and Hospice Aides; participates in IDG meetings and patient/family conferences. If serving in an On-Call capacity, responds to triage calls, performs visits and assessments, coordinates care with the Administrator On Call, and may attend IDG meetings and family conferences; also participates in training, committees, and other duties as assigned within licensure scope. Our Investment in You Caring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include: Medical, dental, and vision coverage Paid time off and paid holidays Professional development opportunities Company-matching 401(k) Flexible spending and health savings accounts Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep, and relaxation app Programs to celebrate achievements, milestones, and fellow employees Company store credit for your first AccentCare-branded scrubs for patient-facing employees And more! Why AccentCare? Come As You Are At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.

Hospice

3 months ago

Registered Nurse / RN, PRN

AccentCare, Inc. Renton, WA

$57 - $62 / hour

Overview Hospice Registered Nurse (RN) Pay : $57 - $62 / hour , based on experience Benefits : Medical, dental, vision, PTO, paid holidays, 401(k), and more! Schedule : PRN / as needed - Minimum of 4 shifts of availability per month 8am-5pm Coverage Area : King County / Renton, WA Find your purpose while bringing comfort and dignity to hospice patients and their loved ones during life’s most delicate moments. As a Hospice Registered Nurse (RN) , you’ll work at the center of an interdisciplinary care team, building trusted relationships with patients, families, physicians, and teammates. You’ll have the autonomy to practice at the top of your license—while being fully supported by a mission‑driven organization that truly cares for you. What You Need to Know Hospice Registered Nurse (RN) Responsibilities Provide individualized nursing care that maximizes comfort and quality of life Partner with patients, families, physicians, and the interdisciplinary group to create and carry out care plans Perform comprehensive assessments—physical, emotional, social, and spiritual—to guide care decisions Educate and support patients and caregivers, meeting them where they are Coordinate care across disciplines to ensure continuity and dignity Document care clearly and accurately to reflect patient needs and progress Participate in on‑call or admission rotations as needed Engage in ongoing learning and professional development Hospice Registered Nurse (RN) Qualifications Registered Nurse (RN) license in the state of practice At least one year of nursing experience Reliable transportation, valid driver’s license, and appropriate auto insurance You can find success in this role if you’ve held the following positions: Hospice Registered Nurse, Home Health Registered Nurse, Palliative Care Nurse, Med‑Surg Registered Nurse, Oncology Nurse, Geriatric Nurse, Field Nurse, Visiting Nurse, Admissions Nurse, Patient Care Nurse, RN Care Coordinator, or Clinical Nurse in acute care, home health, or community‑based settings. Our Investment in You Caring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial, and mental well-being. Our benefits include: Medical, dental, and vision coverage Paid time off and paid holidays 401(k) Flexible spending and health savings accounts Wellness offers, including an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation app Company store credit for your first AccentCare-branded scrubs for patient-facing employees And more! Why AccentCare? Come as you are! At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age, or disability. #AC-BRN