Extra Help - Peer Support Assistant - Hospital General Psychiatric Nursing

Position Summary

Under the direct supervision of a Registered Nurse (RN) or designee, the Extra Help Peer Support Assistant delivers patient care utilizing the Relationship-Based Care model as a framework with the primary responsibility to provide ongoing and continuous observation, and monitoring to patients who may pose a threat of harm. Through therapeutic relationships with patients, families, self and colleagues, the Extra Help Peer Support Assistant functions as an interdisciplinary team member who provides patient care and fulfills unit and organizational goals.

Duties & Responsibilities

Provides one-to-one observation and patient safety support across inpatient units, and monitors patients with psychiatric, safety, or non-behavioral health risks (e.g., fall risk, cognitive impairment).
Completes assigned duties relating to one-on-one peer assistance and supports the patient through continuous observation of patient or when not providing ongoing and continuous observation, perform Q/15-minute behavioral observation checks or camera observation.
Develops a rapport and builds therapeutic relationships with clients/peers to create a safe space where clients/peers can be open and honest about their struggles; provides support to clients/peers on a variety of subjects by offering an open perspective and dialogue.
Provides feedback to RN while completing routine assignments to enhance throughput from the emergency room to the psych department.
Documents patient information in EHR (nursing care provided, intake and output).
Demonstrates a commitment to UI Health values through teamwork and effective communication to achieve quality outcomes, patient safety, customer satisfaction and a clean, safe and therapeutic environment.
Collaborate with other staff to identify, promote, and provide positive learning experiences for staff and students.
Functions as a behavioral health sitter and floats between units within the UI Health Hospital System
Other duties as assigned
Perform other related duties and participate in special projects as assigned.

Share this job

Related Jobs

Bilingual Medical Assistant

USA Clinics Group Schaumburg, IL

$21 - $24 / hour

Why USA Clinics Group? Founded by physicians with experience at leading academic medical centers, USA Clinics Group was built on a vision of delivering patient-first care beyond the hospital setting. Today, we’re the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers—with 170+ clinics nationwide. Our mission is simple: provide life-changing, minimally invasive care, close to home. We’re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we’re even more excited about what’s ahead, and the team we’re building to get there. We look forward to meeting you! Why You'll Love Working with us: 🚀 Rapid career advancement 💼 Competitive compensation package 📚 Fully Paid Clinical Training 🏥 Work with cutting-edge technology 🌟 Make a real impact on patients’ lives 📈 Join a fast-growing, mission-driven company 🤝 Positive, team-oriented environment Position Summary: As a Medical Assistant, you will play a vital role in supporting our healthcare team and ensuring a smooth workflow in our clinics. Your responsibilities will include assisting physicians during medical procedures, managing patient interactions, and maintaining a welcoming environment for all patients. Position Details: Location: This position floats between our Elmwood Park, Schaumburg, and Oak Brook clinics. Schedule: Full-Time, Monday-Friday Compensation: $21-$24hr based on experience and qualifications Fluent in English & Spanish required Key Responsibilities: Greet and assist patients upon arrival, ensuring a comfortable experience. Prepare examination rooms and assist with medical procedures as directed. Perform administrative tasks such as scheduling appointments, verifying insurance information, and managing patient records. Maintain a clean and organized medical environment, ensuring all equipment is sterilized and in working order. Educate patients on medication instructions and post-procedure care. Support the medical team with additional tasks as required High School Diploma or equivalent 2+ years of experience as a Medical Assistant National MA certificate preferred Fluent in English & Spanish required Strong communication and interpersonal skills Ability to work well in a fast-paced team environment Health insurance (medical, dental, vision) Retirement Plan Paid time off (PTO) (vacation, sick) INDM2

Medical Assistant I

Lurie Children's Hospital of Chicago Schaumburg, IL

$19 - $28.50 / hour

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Location Outpatient Center in Schaumburg Job Description General Summary: The Medical Assistant is responsible for daily clinical work in the outpatient/primary care setting in accordance with the Ambulatory Medical Assistant Scope of Practice. Assists Physicians and other staff under the direction of a Registered Nurse, Advanced Practice Nurse and/or Physician. Essential Job Functions: • Depending on location, performs phlebotomy and specimen processing as directed by delegating provider. • Administers, including but not limited to, intramuscular injections, subcutaneous injections, intradermal skin testing, topical medications, ophthalmic drops and nasal spray. • Depending on location, performs ECGs, places Holter monitors and downloads telemetry data. • Works in conjunction with other staff to maximize clinic flow. • Intervenes appropriately in emergency situations. • Documents data and changes in the Electronic Medical Record. • Provides assistance and or back up support for administrative tasks including but not limited to scheduling patient visits and performing basic “check-in, check out” activities. • Obtains measurements, patient history and other intake activities. • Stocks and maintains the clinic area including ordering of supplies as needed. • Demonstrates knowledge of pertinent aspects and competency with protocols related to the use of chemical disinfection, high level disinfection, and sterilization if required as part of the responsibilities of the role. • Depending on location, directs High Level Disinfection scope cleaning in accordance with defined HLD processes. • Completes trainings and education including but not limited to Healthcare Provider CPR. • Other job functions as assigned. Knowledge, Skills, and Abilities: • High school diploma required. • Successful completion of a formal Medical Assistant program. • Possesses 0 – 3 years of relevant clinical experience. • Certified Medical Assistant (CMA) (AAMA) or Registered Medical Assistant (RMA) preferred but not required. • Some college, preferred. • Basic Life Support certification from the American Heart Association. • Excellent communication/listening skills. Substantial interpersonal skills sufficient to work effectively with pediatric patients, families, physicians, nursing and other allied health and medical center personnel. Education High School Diploma/GED (Required) Pay Range $19.00-$28.50 Hourly At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits. Benefit Statement For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Employer contribution toward Health Savings Account Flexible Spending Accounts Paid Time Off (PTO), Paid Holidays and Paid Parental Leave 403(b) with a 5% employer match Various voluntary benefits: Supplemental Life, AD&D and Disability Critical Illness, Accident and Hospital Indemnity coverage Tuition assistance Student loan servicing and support Adoption benefits Backup Childcare and Eldercare Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members Discount on services at Lurie Children’s facilities Discount purchasing program There’s a Place for You with Us At Ann & Robert H. Lurie Children’s Hospital of Chicago and its affiliates (collectively “Lurie Children’s”), we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care. Lurie Children’s and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. For questions about how to request an accommodation please contact: employeehealth@luriechildrens.org AI Notice Lurie Children’s utilizes certain AI-enabled features within our recruiting platform to support candidate engagement and assist recruiters in identifying and prioritizing applicants whose experience aligns with job requirements. All employment decisions are made by individuals. It is a civil rights violation with respect to recruitment, hiring, promotion, or employment for an employer to use artificial intelligence that has the effect of subjecting employees to discrimination on the basis of protected classes under the Illinois Human Rights Act or to use zip codes as a proxy for protected classes. For questions about the use of artificial intelligence in this process or any additional support, please contact: peoplequestions@luriechildrens.org

Medical Assistant, Primary Care - Full-Time, Days

UChicago Medicine Flossmoor, IL

Be a part of a world-class academic healthcare system, UChicago Medicine Medical Group , as a Medical Assistant at our Flossmoor clinic. Here, you will work alongside our Primary Care team. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area. UChicago Medicine Flossmoor offers specialty and primary care for the whole family. Our teams care for children, teens, adults and senior citizens who need annual wellness exams, school physicals, immunizations, injury treatment or help managing chronic illnesses, including diabetes. A Medical Assistant, UCM Care Network, is an employee who performs a wide variety of patient care services under the direct supervision of a registered nurse, mid-level provider or physician in an office setting. Essential Job Functions Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking transfers, dressing, collecting specimens (drawing blood, if required by practice), preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent information Fulfills clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; (receptionist coverage, when required by practice); scheduling appointments; (billing and coding for insurance purposes, if required by practice); verifying insurance coverage and patient demographics; (collecting co-pays and documenting receipt, if required by practice); managing and updating charts to ensure that information is complete and filed appropriately Fulfills environmental responsibilities as assigned that may include setting up instruments and equipment according to practice protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; and restocking exam/procedure rooms Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor Fulfills clinical medical assisting responsibilities that vary according to state law, which may include medical/surgical asepsis, sterilization, instrument wrapping and autoclaving; checking vital signs or mensuration; physical examination preparations; clinical pharmacology; drug administration through various routes including injections (immunizations for various age groups); prescription verifications with physician’s orders; minor surgery assists including surgical tray set-up pre/post-surgical care, applying dressings, and suture removal; biohazard waste disposal and monitoring; therapeutic modalities; instructing patients with assistive devices, body mechanics, and home care; laboratory procedures including Occupational Safety and Health Administration (OSHA) guidelines; quality control methods; CLIA-waived testing; capillary punctures and venipunctures; specimen handling such as urine, throat, vaginal, stool, and sputum; electrocardiography including mounting, emergency triage, and first aid. Medical assistants must adhere to the MA scope of practice in the laboratory. Performs other duties assigned Required Qualifications High school diploma or equivalent Graduate of a certified program for Medical Assistants Active BLS certification from the American Heart Association (AHA) Phlebotomy training; Phlebotomist license and work experience, if required by practice Minimum of one year of recent experience working in a medical office/facility Experience with practice specialty Able to partner with teams in small to large practice groups Certified Medical Assistant Preferred Qualifications Considerable skill in communicating verbally, determining priorities, and in organizing work; ability to maintain an organized, alphabetized filing system General working knowledge of PC: Excel, Microsoft Word for Windows, and EPIC Computerized appointment scheduling experience Ability to handle stress in a fast-paced environment Considerable skill in handling sensitive public contacts with discretion, tact and courtesy when dealing with patients, coworkers and physicians Physical ability to perform stocking, lifting and transporting supplies and instruments Position Details Job Type/FTE: Full-Time 1.0 FTE Shift: Days - 7:30 am - 5 pm, 1 late night per week until 6 pm, 1 Saturday per month Work Location: Onsite - Flossmoor Unit/Department: Primary Care CBA Code: Non-Union

Medical Assistant, Gastroenterology (GI) - Full-Time, Days

UChicago Medicine Flossmoor, IL

Be a part of a world-class academic healthcare system, UChicago Medicine Medical Group , as a Medical Assistant at our Flossmoor clinic. Here, you will work alongside our Gastroenterology (GI) team. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area. UChicago Medicine Flossmoor offers specialty and primary care for the whole family. Our teams care for children, teens, adults and senior citizens who need annual wellness exams, school physicals, immunizations, injury treatment or help managing chronic illnesses, including diabetes. A Medical Assistant, UCM Care Network, is an employee who performs a wide variety of patient care services under the direct supervision of a registered nurse, mid-level provider or physician in an office setting. Essential Job Functions Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking transfers, dressing, collecting specimens (drawing blood, if required by practice), preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent information Fulfills clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; (receptionist coverage, when required by practice); scheduling appointments; (billing and coding for insurance purposes, if required by practice); verifying insurance coverage and patient demographics; (collecting co-pays and documenting receipt, if required by practice); managing and updating charts to ensure that information is complete and filed appropriately Fulfills environmental responsibilities as assigned that may include setting up instruments and equipment according to practice protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; and restocking exam/procedure rooms Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor Fulfills clinical medical assisting responsibilities that vary according to state law, which may include medical/surgical asepsis, sterilization, instrument wrapping and autoclaving; checking vital signs or mensuration; physical examination preparations; clinical pharmacology; drug administration through various routes including injections (immunizations for various age groups); prescription verifications with physician’s orders; minor surgery assists including surgical tray set-up pre/post-surgical care, applying dressings, and suture removal; biohazard waste disposal and monitoring; therapeutic modalities; instructing patients with assistive devices, body mechanics, and home care; laboratory procedures including Occupational Safety and Health Administration (OSHA) guidelines; quality control methods; CLIA-waived testing; capillary punctures and venipunctures; specimen handling such as urine, throat, vaginal, stool, and sputum; electrocardiography including mounting, emergency triage, and first aid. Medical assistants must adhere to the MA scope of practice in the laboratory Performs other duties assigned Required Qualifications High school diploma or equivalent Graduate of a certified program for Medical Assistants Active BLS certification from the American Heart Association (AHA) Phlebotomy training; Phlebotomist license and work experience, if required by practice Minimum of one year of recent experience working in a medical office/facility Experience with practice specialty Able to partner with teams in small to large practice groups Certified Medical Assistant Preferred Qualifications Considerable skill in communicating verbally, determining priorities, and in organizing work; ability to maintain an organized, alphabetized filing system General working knowledge of PC: Excel, Microsoft Word for Windows, and EPIC Computerized appointment scheduling experience Ability to handle stress in a fast-paced environment Considerable skill in handling sensitive public contacts with discretion, tact and courtesy when dealing with patients, coworkers and physicians Physical ability to perform stocking, lifting and transporting supplies and instruments Position Details Job Type/FTE: Full-Time 1.0 FTE Shift: Days - 8 am - 5 pm Work Location: Onsite - Flossmoor Unit/Department: Gastroenterology (GI) CBA Code: Non-Union

CMA

Full-time

1 month ago

Medical Assistant II

Silver Cross Hospital Lemont, IL

$19.45 - $24.32 / hour

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It’s the way you want to be treated. Summary: Assists in the delivery of patient care under the direction of the manager and physician. Requirements: High School diploma or equivalent. Medical Assistant Certification preferred. CPR. 2 years previous Medical Assistant experience in a busy medical practice strongly preferred. Must be able to draw blood and help triage patients. Excellent customer service skills, ability to multi-task, and work as a team essential. Work Shift Details: Days, Full-Time Days: Four 10s possible with Fridays OFF. NO WEEKENDS Department: SCMG - LEMONT100 Benefits for You At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members. Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes: · Medical, Dental and Vision plans · Life Insurance · Flexible Spending Account · Other voluntary benefit plans · PTO and Sick time · 401(k) plan with a match · Wellness program · Tuition Reimbursement Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits. The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more. The expected pay for this position is listed below: $19.45 - $24.32