Helping Hearts USA LLC

Caregiver for High Fall-Risk Client

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Experienced Caregiver Needed for Franklin-Area Client

Location: Franklin, Tennessee
Schedule: Every Monday, Wednesday, and Friday
Hours: 12:00 PM–5:30 PM
Weekly Hours: Approximately 16.5 hours
Position Type: Consistent, part-time home-care assignment

Helping Hearts is seeking a reliable, compassionate, experienced, and highly attentive caregiver to support a client in the Franklin area. This client requires full assistance with activities of daily living, including hands-on transfer assistance, and is considered a significant fall risk.

We need a caregiver who understands that fall prevention requires constant awareness, close supervision, careful assistance, and proactive safety measures throughout the entire shift.

The selected caregiver must be available to work all three scheduled days Monday, Wednesday, and Friday from 12:00 PM to 5:30 PM. Consistent attendance is essential because the client depends on a stable routine and familiar caregivers.

The client also has a small dog in the home. Applicants must be comfortable entering and working in a home with a small household pet.

At Helping Hearts, caregiving is more than a job, it is a calling. We are looking for someone who will treat the client with dignity, patience, compassion, and respect while remaining actively engaged and focused on the client’s safety.

Primary Responsibilities

Full Assistance with Activities of Daily Living

The caregiver will provide respectful, hands-on assistance with the client’s daily personal-care needs as outlined in the client’s care plan.

Responsibilities may include:

  • Bathing or personal-hygiene assistance

  • Dressing and undressing

  • Grooming and oral-care support

  • Toileting and incontinence care

  • Mobility assistance

  • Positioning and repositioning

  • Safe transfer assistance

  • Wheelchair and mobility-device assistance

  • Meal preparation and hydration reminders

  • General comfort and personal-care support

  • Maintaining the client’s privacy and dignity during all care tasks

Care must be provided patiently and professionally without rushing the client. The caregiver must follow the established care plan and use only approved transfer techniques and equipment for which the caregiver has received proper training.

Safe Transfer Ability Is Required

This client requires hands-on assistance with transfers. Applicants must have the physical ability and willingness to safely assist the client with transfers, including:

  • Wheelchair to commode and commode to wheelchair

  • Wheelchair to bed and bed to wheelchair

  • Wheelchair to chair or other approved seating

  • Sit-to-stand and stand-to-sit transfers

  • Toileting-related mobility and clothing-management assistance

  • Repositioning for safety, hygiene, and comfort

  • Transfers using approved equipment when required by the care plan

Previous experience using a Hoyer lift, sit-to-stand lift, or other mechanical transfer equipment is preferred but not required. Applicants without this experience must be willing and able to complete all required hands-on training and demonstrate safe use of the equipment before independently performing mechanical-lift transfers.

During every transfer, the caregiver must:

  • Explain the transfer process to the client

  • Make sure the client is positioned correctly

  • Properly position the wheelchair or commode

  • Lock the wheelchair brakes before beginning

  • Move footrests, cords, furniture, and other obstacles out of the way

  • Clear and inspect the transfer area

  • Use proper body mechanics

  • Use approved transfer equipment when required

  • Closely monitor the client’s balance and comfort

  • Move slowly and avoid rushing or pulling the client

  • Stop immediately if the transfer becomes unsafe

Transfers must never be rushed or attempted in an unsafe manner. The caregiver must follow the client’s care plan and use any required gait belt, Hoyer lift, sit-to-stand lift, or other approved transfer device only after receiving proper training and authorization.

If a transfer requires two caregivers or cannot be completed safely, the caregiver must not attempt it alone. The caregiver must keep the client safe and contact the Helping Hearts office immediately for assistance and further direction.

Applicants must be able to perform the essential transfer responsibilities of this position safely and consistently, with or without reasonable accommodation.

Proactive Fall Prevention and Safety Monitoring

Because this client is at significant risk for falls, the caregiver must remain alert, attentive, engaged, and safety-focused throughout the entire shift.

This is not a passive companion assignment or a position where the caregiver can sit nearby without actively observing and assisting the client.

The caregiver will be expected to:

  • Remain aware of the client’s location, mobility, and immediate needs

  • Provide close supervision during standing, walking, toileting, and transfers

  • Stay within a safe assisting distance whenever the client is moving

  • Encourage the client to request assistance before attempting to stand or transfer

  • Maintain a clear and hazard-free environment

  • Check for spills, cords, loose rugs, clutter, poor lighting, and unsafe furniture placement

  • Make sure mobility devices are properly positioned and within reach

  • Make sure the client has appropriate footwear during mobility

  • Keep commonly used items safely within the client’s reach

  • Remain especially attentive when the client is tired, weak, distracted, or attempting to toilet

  • Never leave the client unattended during a task when supervision is required

  • Avoid personal-phone use or other distractions that interfere with active supervision

  • Immediately report changes in mobility, balance, strength, or transfer ability

  • Immediately report every fall, near fall, injury, or safety concern

  • Complete all required incident documentation accurately and promptly

The caregiver must never attempt an unsafe lift or transfer. If the client cannot be moved safely according to the care plan, the caregiver must protect the client from further injury and contact the Helping Hearts office immediately for direction.

Active Engagement and Companionship

The client needs a caregiver who will be present, attentive, conversational, and genuinely engaged. Meaningful companionship is an important part of this assignment.

The caregiver should:

  • Initiate friendly and appropriate conversations

  • Offer reassurance, encouragement, and emotional support

  • Participate in activities the client enjoys

  • Help maintain a calm, positive, and familiar daily routine

  • Recognize when the client may be lonely, anxious, uncomfortable, or withdrawn

  • Encourage safe participation in daily activities whenever appropriate

  • Respect the client’s choices, preferences, personal space, and independence

  • Remain patient if the client needs additional time, repetition, or reassurance

  • Provide companionship without becoming distracted by a personal phone, television, or unrelated activities

We are looking for someone who understands that quality caregiving includes both physical assistance and meaningful human connection.

Meal Preparation, Snacks, and Hydration

Depending on the client’s care plan and preferences, responsibilities may include:

  • Preparing simple meals and snacks

  • Encouraging appropriate food and fluid intake

  • Providing hydration reminders

  • Assisting with meals when required

  • Cleaning food-preparation areas after use

  • Washing dishes and returning items to their proper locations

  • Observing and reporting appetite changes, swallowing concerns, nausea, or refusal of food or fluids

  • Following all dietary instructions listed in the client’s care plan

Attention to cleanliness, nutrition, hydration, and the client’s comfort is essential.

Light Housekeeping and Home Support

The caregiver will help maintain a clean, organized, comfortable, and hazard-free living environment.

Responsibilities may include:

  • Tidying commonly used areas

  • Washing and putting away dishes

  • Completing light laundry

  • Changing bed linens when needed

  • Wiping down frequently used surfaces

  • Keeping the bathroom and personal-care areas clean

  • Removing trash

  • Returning supplies and mobility equipment to their proper locations

  • Keeping floors and walking paths free from fall hazards

  • Reporting low supplies, maintenance concerns, or household safety hazards

The client’s direct care, supervision, and safety must always remain the caregiver’s first priority.

Observe, Document, and Report Changes

The caregiver must closely observe the client’s overall condition and promptly report concerns to Helping Hearts.

This includes changes involving:

  • Mobility, balance, or transfer ability

  • Physical strength or coordination

  • Skin condition, bruising, redness, swelling, or pain

  • Appetite or fluid intake

  • Toileting patterns

  • Mood, behavior, or cognition

  • Alertness, confusion, agitation, or unusual behavior

  • Breathing, comfort, or general condition

  • The safety or cleanliness of the home

  • Supplies that are low or unavailable

  • Any fall, near fall, injury, or other incident

Caregivers must complete accurate shift documentation, electronic visit verification, and required care notes through the company’s approved system.

Concerns must be reported immediately. Caregivers must not wait until the end of the shift to report an urgent change, fall, near fall, injury, or safety concern.

Small Dog in the Home

The client has a small dog. Applicants must:

  • Be comfortable entering and working in a home with a small dog

  • Remain aware of the dog’s location when the client is walking or transferring

  • Help prevent the dog, toys, food bowls, or leashes from becoming fall hazards

  • Follow the client’s instructions regarding appropriate interaction with the dog

  • Never allow the pet to interfere with the client’s care, supervision, or safety

Routine pet care is not automatically part of the assignment unless it is specifically included in the client’s approved care plan.

What We Are Looking For

Exceptional Reliability and Continuity of Care

This assignment requires a caregiver who can consistently work:

Every Monday, Wednesday, and Friday from 12:00 PM to 5:30 PM.

Applicants should apply only if they can reliably commit to all three scheduled days. Regular attendance, punctuality, and dependable transportation are essential.

Frequent call-offs, late arrivals, early departures, or ongoing schedule changes would disrupt the client’s care, safety, and established routine.

The ideal applicant understands the importance of continuity of care and is committed to being present, prepared, and dependable for every scheduled shift.

Relevant Caregiving Experience

Previous hands-on caregiving experience is strongly preferred, particularly experience with:

  • Full activities-of-daily-living support

  • Personal care and toileting assistance

  • High fall-risk clients

  • Wheelchair-to-commode transfers

  • Wheelchair-to-bed transfers

  • Sit-to-stand and stand-to-sit transfers

  • Mobility and transfer assistance

  • Wheelchair support

  • Repositioning

  • One-on-one home care

  • Companion care

  • Safety monitoring

  • Accurate care documentation

Previous Hoyer lift, sit-to-stand lift, or mechanical-transfer-equipment experience is preferred but not required. Applicants must be willing to complete all required training and demonstrate safe transfer skills before independently using transfer equipment with the client.

Professional and Personal Qualities

The ideal caregiver will be:

  • Compassionate and respectful

  • Extremely observant and safety-conscious

  • Patient and reassuring

  • Actively engaged with the client

  • Reliable and punctual

  • Honest and trustworthy

  • Detail-oriented

  • Able to follow care-plan instructions

  • Comfortable providing hands-on personal care

  • Willing to learn and correctly use approved transfer equipment

  • Able to communicate concerns immediately

  • Able to maintain professional boundaries

  • Willing to complete all required documentation

  • Comfortable working around a small dog

  • Able to perform the essential responsibilities of the position safely, with or without reasonable accommodation

Employment Requirements

Applicants must:

  • Be at least 18 years old

  • Have reliable transportation

  • Possess a valid driver’s license

  • Maintain current automobile insurance

  • Have a safe driving record

  • Pass all required background screenings

  • Complete drug screening when applicable

  • Provide five professional references

  • Provide references who are not friends or family members

  • Provide an accurate employment history

  • Complete all required orientation and training

  • Maintain current CPR and First Aid certification or obtain certification as required

  • Follow all Helping Hearts attendance, safety, documentation, confidentiality, and professional-conduct policies

Required Employment Documentation

Applicants must be prepared to provide:

  • Acceptable proof of identity and authorization to work in the United States for Form I-9 verification

  • A valid driver’s license

  • Social Security information for payroll and employment-verification purposes

  • Proof of high school completion, GED, or equivalent education

  • Current automobile-insurance documentation

  • Any certifications or credentials required for the position

Applicants may choose which acceptable Form I-9 documents to present in accordance with federal requirements.

Contingencies and Compliance

All employment offers are contingent upon:

  • Favorable professional references

  • Successful completion of required background checks

  • Satisfactory drug-screening results when applicable

  • Verification of required employment documentation

  • Completion of orientation and assigned training

  • Demonstration of safe transfer practices

  • Compliance with applicable state and federal employment requirements

  • Continued ability to meet the attendance, safety, and performance expectations of the position

Why Join Helping Hearts?

When you join Helping Hearts, you become part of a mission-driven team that values compassion, consistency, safety, professionalism, and excellence in care.

We offer:

  • Meaningful one-on-one caregiving opportunities

  • A supportive and responsive operations team

  • Consistent client assignments

  • Opportunities for professional development and growth

  • Hands-on training for required client-care responsibilities

  • Additional caregiving opportunities based on availability

  • The opportunity to build a trusted relationship with a client

  • The chance to make a meaningful difference during every shift

How to Apply

Please submit your resume and a brief statement describing:

  • Your caregiving experience

  • Your experience assisting fall-risk clients

  • Your experience with wheelchair transfers and full ADL support

  • Any Hoyer lift or sit-to-stand lift experience you may have

  • Your ability to work every Monday, Wednesday, and Friday

  • Your comfort level working in a home with a small dog

  • Why you would be a dependable and compassionate fit for this client

Ready to Make a Difference? Apply Today!

Call or text Helping Hearts at 615-645-3999.

Please apply only if you can consistently work the complete schedule of Monday, Wednesday, and Friday from 12:00 PM to 5:30 PM and are prepared to provide attentive, hands-on, engaging, and safety-focused care.

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