CMA Outpatient
Mayo Clinic

Medical Assistant - Family Medicine, Gate Parkway - MA

Mayo Clinic Jacksonville, FL 32224, US
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.


Responsibilities

At Mayo Clinic's Family Medicine department, Medical Assistants (MAs) play a vital role in patient care and clinic operations. We are seeking dedicated professionals eager to utilize their full range of clinical and administrative skills.  Medical Assistants in our clinics operate with a degree of independence, while also consistently collaborating with Licensed Practical Nurses (LPNs) and Registered Nurses (RNs) who oversee daily clinic operations. We hire MAs to operate at the full extent of their scope, maximizing their clinical and administrative skills within their designated roles. While we encourage continuous skill development, MAs are generally not cross-trained to work across different departments, allowing for focused expertise within their primary role.  At Family Medicine, Medical Assistants are empowered to utilize their full range of skills, operating at the top of their scope to support patient care and clinical operations. We are deeply committed to fostering a supportive work environment and actively encourage the continuous professional development of our staff.

Key Responsibilities:
Patient rooming and preparation.
Conducting virtual visits.
Providing crucial support to providers during a variety of specialized procedures, including IUD insertions, Pap smears, and biopsies.
Managing in-basket messages as appropriate.
Completing provider-related documentation and administrative tasks.
Stocking exam rooms and monitoring expiration dates.

Important Note: Patient check-ins and scheduling are handled by dedicated administrative departments, allowing our Medical Assistants to focus on clinical and direct patient support.



Qualifications

High school diploma or GED equivalent. Graduate from a Medical Assistant diploma or associate degree program or hold an active Medical Assistant certification (CMA), or registration (RMA) or Certified Clinical Medical Assistant (CCMA) certification. 

Maintains Basic Life Support (BLS) competency. 

Active Medical Assistant certification (CMA), or registration (RMA) or Certified Clinical Medical Assistant (CCMA) is preferred. 

Additional Qualifications:

Excellent communication skills (verbal and written). 

Experience working in a team environment. 

Computer proficiency required, including prior experience with electronic medical record systems. 

Ability to work daytime hours, flexibility may be required to meet staffing needs. 

Ability to adapt to unpredictable situations within the work setting. 



Exemption Status

Nonexempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday-Friday; 8hr shifts between 6:45am-6:00pm

Weekend Schedule

Rotating Saturdays

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'.  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Alexis DiRosa

Share this job

Share to FB Share to LinkedIn Share to Twitter

Related Jobs

CMA Full-time
Women's Care

Medical Assistant (73997)

Women's Care Nocatee, FL
Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Medical Assistant provides professional clinical care for patients following established standards and practices. Prepares patients during office visits and assists patients and family members before, during and after a doctor’s visit. Prepare patients for examination and assist providers during treatment/procedures, examinations, and testing of patients. Prepare, restock, and sterilize examination rooms, procedure rooms, lab area and all other patient care areas per established policies and procedures. Record patients' medical history, health maintenance, and chief complaint. Measure, record, and document vital signs. Where applicable, perform phlebotomy, injections and other specimen collection per established policies and procedures as directed by the provider. Educate patients by providing information and instructions as directed by the provider. Maintain safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations. Sterilize medical instruments per established standards and procedures. Relay messages from patients and front office staff to providers. Represent the office in a professional manner. Treat all customers, internal and external, in a courteous and cooperative manner. Participate in team activities and professional development activities. Attend required meetings. Demonstrate and embody the Women’s Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications: High school diploma or GED. (FL Only) Certified Medical Assistant preferred OR the ability to obtain the certification within the first 120 days of employment. To be eligible for employment and to obtain an MA certification, you must be a graduate of a nationally accredited Medical Assistant program OR served in the Armed Forces as a Medical Technician with honorable discharge. Current CPR and/or BLS certification preferred OR the ability to obtain the certification within 30 days of employment via Women’s Care training. Experience working in OBGYN or Primary Care a plus. Working knowledge of medical terminology. Ability to perform phlebotomy and administer injections, if applicable. Ability to perform dosage calculations and measurement conversions. Must possess the ability to interact and communicate professionally and effectively with all levels of internal personnel, providers, personnel of outside organizations, and patients and their family members, both written and verbally. Must possess good organizational skills, handle multiple tasks concurrently, and be able to work effectively with all levels of aforementioned groups. Ability to use a computer and enter data in electronic medical records application, preferably eCW. Demonstrated ability to work in a fast-paced, deadline-driven environment. Must be dependable, reliable, and punctual. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! At Women’s Care, we believe that our success is built on a foundation of strong, shared values. These values guide our actions, shape our culture, and define who we are as an organization. Communication & Collaboration Transparency Accountability & Integrity Patient Care & Innovation Excellence Respect With the commitment of our employees, we remain true to our mission of providing unparalleled healthcare services to women every day.
CMA Full-time
Pharmko

Medical Assistant: Hybrid

Pharmko Jacksonville, FL
$20 - $22 / hour
Must have an up to date Medical Assistant Certificate in the state of Florida Must be willing to travel to various facilities in the state of Florida Must have Nursing Home experience for at least 1 year (Please do not apply if you do not have this) Must be personable, as this is a concierge, client facing job. Must be local to the North Florida region.
CMA Outpatient Full-time
Women's Care

Medical Assistant (73748)

Women's Care Fleming Island, FL
Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Medical Assistant provides professional clinical care for patients following established standards and practices. Prepares patients during office visits and assists patients and family members before, during and after a doctor’s visit. Prepare patients for examination and assist providers during treatment/procedures, examinations, and testing of patients. Prepare, restock, and sterilize examination rooms, procedure rooms, lab area and all other patient care areas per established policies and procedures. Record patients' medical history, health maintenance, and chief complaint. Measure, record, and document vital signs. Where applicable, perform phlebotomy, injections and other specimen collection per established policies and procedures as directed by the provider. Educate patients by providing information and instructions as directed by the provider. Maintain safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations. Sterilize medical instruments per established standards and procedures. Relay messages from patients and front office staff to providers. Represent the office in a professional manner. Treat all customers, internal and external, in a courteous and cooperative manner. Participate in team activities and professional development activities. Attend required meetings. Demonstrate and embody the Women’s Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications: High school diploma or GED. (FL Only) Certified Medical Assistant preferred OR the ability to obtain the certification within the first 120 days of employment. To be eligible for employment and to obtain an MA certification, you must be a graduate of a nationally accredited Medical Assistant program OR served in the Armed Forces as a Medical Technician with honorable discharge. Current CPR and/or BLS certification preferred OR the ability to obtain the certification within 30 days of employment via Women’s Care training. Experience working in OBGYN or Primary Care a plus. Working knowledge of medical terminology. Ability to perform phlebotomy and administer injections, if applicable. Ability to perform dosage calculations and measurement conversions. Must possess the ability to interact and communicate professionally and effectively with all levels of internal personnel, providers, personnel of outside organizations, and patients and their family members, both written and verbally. Must possess good organizational skills, handle multiple tasks concurrently, and be able to work effectively with all levels of aforementioned groups. Ability to use a computer and enter data in electronic medical records application, preferably eCW. Demonstrated ability to work in a fast-paced, deadline-driven environment. Must be dependable, reliable, and punctual. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! At Women’s Care, we believe that our success is built on a foundation of strong, shared values. These values guide our actions, shape our culture, and define who we are as an organization. Communication & Collaboration Transparency Accountability & Integrity Patient Care & Innovation Excellence Respect With the commitment of our employees, we remain true to our mission of providing unparalleled healthcare services to women every day.
CMA Outpatient Full-time
Women's Care

Certified Medical Assistant (73746)

Women's Care Fleming Island, FL
Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Patient Access Representative is the first face and voice of Women’s Care and is a critical role for the practice. They are the first touchpoint that begins the patient experience, with customer service being at the forefront. The Patient Access Representative collects information for registration of new and/or incoming patients, confirms that we have up-to-date information to ensure a complete and accurate scheduling and billing encounter, and ensures our patient’s experience with us is extraordinary. Greet all patients and visitors with a smile in a prompt and courteous manner. Obtain and confirm patient demographics and update patient profile, including proper patient identification according to the Women’s Care patient identification policy. Collect payment and/or assist patient with billing concern while ensuring practices meet time of service collection expectations and goals. Scan insurance card, ID, and other pertinent information into EMR system (HIPAA compliance, authorizations, medical records, etc.). Set up payment plans for patients unable to pay balances per Women’s Care Payment Plan policy. Must have a full understanding of the financial policies and patient forms to be able to clearly answer any questions. Answer a high volume of incoming phone calls and respond to patient emails promptly while in accordance with the Women’s Care Values Confirm all unconfirmed appointments for the next business day. Monitor the lobby frequently to ensure no one has been waiting too long and keep patients informed if provider delays occur. May assist patients who are having difficulty with online registration or completion of forms. Schedule or reschedule appointments. May act as a back up to verify patient insurance information and determine possible patient payment responsibility. Verify that all patients have had insurance eligibility and registration completed prior to being seen by the provider. Schedule any follow up appointments upon patient check out. Ensure all appointments in eCW are “checked out” at the end of each day or appropriately updated. Ensure that the lobby and front area are always kept tidy and presentable. And, if necessary, cleaning the waiting room. Demonstrate and embody the Women’s Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications: High school diploma or equivalent required. Must have exceptional customer service experience and a true desire to help others while providing a positive patient experience at every encounter. Strong organizational skills required. Must have a customer-centric focus and present themselves in warm, welcoming, and professional demeanor. Strong verbal and written communication skills. Deadline-driven and detail-oriented. High level of computer literacy with the ability to use and/or quickly learn computer programs including Microsoft Office. Ability to multi-task in a high-volume and dynamic atmosphere. Ability to communicate and work efficiently with patients, co-workers, and providers. Must be dependable, reliable, and punctual. Preferred Skills: Preferably one year of experience working in a medical office or healthcare setting, OBGYN a plus. General knowledge of medical terminology and billing is beneficial. Preferred experience working with an electronic medical records system, specifically eClinicalWorks (eCW) a plus. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! At Women’s Care, we believe that our success is built on a foundation of strong, shared values. These values guide our actions, shape our culture, and define who we are as an organization. Communication & Collaboration Transparency Accountability & Integrity Patient Care & Innovation Excellence Respect With the commitment of our employees, we remain true to our mission of providing unparalleled healthcare services to women every day.
CMA Outpatient Full-time
Women's Care

Medical Assistant (73650)

Women's Care Fleming Island, FL
Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Medical Assistant provides professional clinical care for patients following established standards and practices. Prepares patients during office visits and assists patients and family members before, during and after a doctor’s visit. Prepare patients for examination and assist providers during treatment/procedures, examinations, and testing of patients. Prepare, restock, and sterilize examination rooms, procedure rooms, lab area and all other patient care areas per established policies and procedures. Record patients' medical history, health maintenance, and chief complaint. Measure, record, and document vital signs. Where applicable, perform phlebotomy, injections and other specimen collection per established policies and procedures as directed by the provider. Educate patients by providing information and instructions as directed by the provider. Maintain safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations. Sterilize medical instruments per established standards and procedures. Relay messages from patients and front office staff to providers. Represent the office in a professional manner. Treat all customers, internal and external, in a courteous and cooperative manner. Participate in team activities and professional development activities. Attend required meetings. Demonstrate and embody the Women’s Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications: High school diploma or GED. (FL Only) Certified Medical Assistant preferred OR the ability to obtain the certification within the first 120 days of employment. To be eligible for employment and to obtain an MA certification, you must be a graduate of a nationally accredited Medical Assistant program OR served in the Armed Forces as a Medical Technician with honorable discharge. Current CPR and/or BLS certification preferred OR the ability to obtain the certification within 30 days of employment via Women’s Care training. Experience working in OBGYN or Primary Care a plus. Working knowledge of medical terminology. Ability to perform phlebotomy and administer injections, if applicable. Ability to perform dosage calculations and measurement conversions. Must possess the ability to interact and communicate professionally and effectively with all levels of internal personnel, providers, personnel of outside organizations, and patients and their family members, both written and verbally. Must possess good organizational skills, handle multiple tasks concurrently, and be able to work effectively with all levels of aforementioned groups. Ability to use a computer and enter data in electronic medical records application, preferably eCW. Demonstrated ability to work in a fast-paced, deadline-driven environment. Must be dependable, reliable, and punctual. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! At Women’s Care, we believe that our success is built on a foundation of strong, shared values. These values guide our actions, shape our culture, and define who we are as an organization. Communication & Collaboration Transparency Accountability & Integrity Patient Care & Innovation Excellence Respect With the commitment of our employees, we remain true to our mission of providing unparalleled healthcare services to women every day.